Glen Lyn Residential Care Home

2 Tregonwell Road, Minehead TA24 5DT

Owner: Mr & Mrs S Reaney

Person in charge: Melanie Reaney (Owner/Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 12 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 12

Rooms with ensuite WC: 11

Weekly Charges Guide: Personal Care Single £472 – £600 (These prices are only a guideline, please contact Glen Lyn Residential Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Open visiting but please avoid mealtimes if possible

Lunch 1-2pm
High tea 530pm

Parking:

Small Car Park at rear for 1 visiting car
Double yellow lines at front of property Please ask for Blue Badge to load / unload passengers

Latest Care Quality Commission* Report on Glen Lyn Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8 (maximum of 10) for Glen Lyn Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Glen Lyn Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.604 for Glen Lyn Residential Care Home is calculated as follows: ( (30 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.604

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.417 Points relating to the number of positive Reviews for Glen Lyn Residential Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 2.4 positive Reviews (12 registered maximum number of service users ÷ 5). 1 Reviews ÷ 2.4 Target = 0.417

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8 Glen Lyn Residential Care Home has a Review Score of 8 (8.021) from 4 Reviews


Average Ratings

  • Excellent
    2
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Glen Lyn Residential Care Home?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Glen Lyn Residential Care Home

  • Daughter of Resident/Service User
    2
  • Resident / Service User
    1
  • Son of Resident/Service User
    1

Everybody is very obliging and a peaceful atmosphere.

How likely would you be to recommend Glen Lyn Residential Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.3 out of 5

Fantastic home. Had not been away for 12 years as I was caring for mum. Had two weeks away and my mum absolutely loved being there. Have been given further weeks respite and I am so comfortable leaving my 90-year-old mum in the hands of Glen Lyn. Not a bad thing to say. Staff are friendly, caring and efficient. Food and accommodation superb. Thank you, Glen Lyn.

How likely would you be to recommend Glen Lyn Residential Care Home? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

The owners were really kind and considerate. The staff were very friendly and made us feel dad was safe with them. It did feel like a home and dad was happy while he was there. He really liked the food too.

How likely would you be to recommend Glen Lyn Residential Care Home? Likely

Overall Standard

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Average Rating:   4.4 out of 5

At the smaller end of the care home scale but after experience I can say that this is, without a doubt, the way to go.
Well staffed with genuinely caring people, this home is of a size whereby each resident is known personally by each member of staff and any changes in health or demeanor are quickly noticed and acted upon.
Food is prepared in house and again each resident's preferences are known and, within reason, catered for.
My mother, now 98 and still quite able, can be a little difficult (!) at times but she has settled well and we haven't had any complaints for quite a long time, she even enjoys the food, which in the past caused a few problems as she can be quite choosey.
Conveniently close to the centre of Minehead and also the sea front Glen Lyn is ideally positioned for both shops and amenities and also strolling along the promenade.
I now have a happily settled mother which makes life for all of us a lot easier than when she was trying to look after herself a few years ago.

How likely would you be to recommend Glen Lyn Residential Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

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Rooms

Value for Money

Average Rating:   4.7 out of 5

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