Halcon Centre has a Review Score of 9.6 (9.573) out of 10, based on 11 reviews in the last 2 years.
Over all time Halcon Centre has 29 reviews.
Thank you for sharing your fantastic feedback for Halcon. It is wonderful to hear how much your brother enjoys his respite stays with us, and how you also feel supported by the team. We're already looking forward to your brother's next visit!Best regards,Halcon Centre
Thank you for sharing your lovely feedback for your recent respite stay at Halcon. We are so pleased that the heatwave was managed well, enabling you to stay cool, enjoy your stay and make the most of trips out and about. We look forward to welcoming you back again, soon!Best regards,Halcon Centre
Thank you for taking the time to leave a 5-star review for your son's regular respite stays at the Halcon Centre. We pride ourselves on our person-centred approach to care, and on taking the time to get to know our residents and visitors as individuals - we are so pleased that your experience reflects this. We look forward to your son's next respite stay with us. Best regards,Halcon Centre
Thank you for taking the time to share your feedback. We were not aware of your concerns during your stay with us last November, so are grateful to you for bringing them to our attention now. We welcome all feedback as it provides us with the opportunity to learn and improve, and always invite an open dialogue so that we can fully understand your experience. We are already separately addressing some of the points you have raised via our official feedback process, and look forward to fully resolving your concerns.
Thank you for sharing your feedback for Halcon. We love having your sister come to stay with us, and are pleased that her respite breaks are enjoyable for her whilst also providing you with peace of mind. Best regards,Halcon Centre
Thank you for leaving such a fantastic review for Halcon! We always look forward to your respite stays with us, and we are so pleased that you rate your experience, the facilities, activities and care on offer as 5-star. Thank you for your kind words, and we look forward to seeing you again soon.
Thank you so much for sharing your feedback about your respite stays at the Halcon Centre. We are delighted that you enjoy your time with us, and look forward to seeing you again soon!
The Review Score of 9.6 (9.573) out of 10 for Halcon Centre is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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I am passionate about breaking down the barriers that many young people with complex physical disabilities experience to living a fun and fulfilling life, and instead support their ability to live their lives as they choose. At the Halcon Centre, we create the right environment and provide the right specialist care to empower these young adults to take control of their own lives. We have no strict routines here – our residents can choose when to get up, when to eat and what they want to do with their day. Our role is to ensure all of their needs are met so that they can enjoy being as independent as possible.
I like to think of the Halcon Centre as an accessible hotel with 24/7 tailored care and support thrown in – our residents are our guests, and we want to make sure that their stay with us is an enjoyable and hassle-free experience.
As a small-scale respite and residential care centre, we get to know those in our care as individuals, to learn their likes and dislikes, understand their hobbies and interests and share their sense of humour. Whether long-term residents or returning respite visitors, building this rapport provides familiarity, comfort, continuity and reassurance for those we care for, helping them to truly feel at home at Halcon. Ultimately, we are here to support you to live life to the full, on your terms. So, whether you’re interested in staying with us for a respite break, or considering something more long-term, we are here to help you thrive.
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