Halcon Centre, Taunton, Somerset
Halcon Centre, Taunton, Somerset
Halcon Centre, Taunton, Somerset

The Halcon Centre is a residential respite centre in Taunton, specialising in supporting those with physical disability and sensory loss, as well as being able to welcome respite care.

The centre is well-placed to support an active and independent lifestyle, located close to numerous amenities, shopping and leisure options. Daily activities and regular trips are organised by a team of dedicated Activities Coordinators.

A wheelchair-friendly interior is enhanced by tracking hoists to assist with moving and handling, while staff have extensive training and qualifications.

Group: Somerset Care

Person in charge: Kevin Mellor (Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 18 Service Users

Registered Care Categories*: Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Cerebral Palsy • Head/Brain Injury • Hearing Impairment & Deafness • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Stroke • Visual Impairment

Admission Information: Ages from 18 to 65.

Single Rooms: 18

Rooms with ensuite WC: 18

Weekly Charges Guide: Personal Care Single £1000 – £2000 (These prices are only a guideline, please contact Halcon Centre to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Independent Living Training • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Halcon Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.3 Halcon Centre has a Review Score of 8.3 (8.273)

The Review Score of 8.3 (maximum of 10) for Halcon Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Halcon Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.467 for Halcon Centre is calculated as follows: ( (66 Excellents x 5) + (44 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 120 Ratings = 4.467

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.806 Points relating to the number of positive Reviews for Halcon Centre is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 3.6 positive Reviews (18 registered maximum number of service users ÷ 5). 2 Reviews ÷ 3.6 Target = 0.556

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Halcon Centre?

  • Extremely LIKELY
    8
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Halcon Centre

  • Resident / Service User
    7
  • Niece of Resident/Service User
    1
  • Student/Work Experience
    1
  • Wife of Resident/Service User
    1

I have been coming to Halcon Centre for over a year now and I really enjoy it. The staff are so caring and lovely, always making sure they meet my needs. I love enjoying meeting new people when I come to stay and also catching up with others!

How likely would you be to recommend Halcon Centre? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

I brought my young daughter over to Halcon to visit my Aunt who was there in respite. The staff were wonderful. Nothing was too much trouble. They went out of their way to be helpful, even getting my daughter a milkshake and us both lunch. I was astonished and extremely impressed to see the manager of Halcon with an apron on and cooking the lunch. It is a sign of a great manager when they are willing to step in and help wherever needed.

How likely would you be to recommend Halcon Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband is very demanding soul, yet the staff of Halcon treat him well and look after all of his needs as soon as they can, as well as helping him with his wants too!
He takes a lot of care and patience, which he is shown. Banter is a big and important part of his stay too. He always prefers to be at home but tells me that if "home" had to be anywhere else, it would be at Halcon. The food has made a vast improvement this year.

How likely would you be to recommend Halcon Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Enjoyed meeting other service users and staff, and I had an enjoyable day with activities. I have enjoyed the food, a lovely place to stay! and looking forward to my next visit.

How likely would you be to recommend Halcon Centre? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I think that the Manager is excellent. He is very caring and patient and has time for everybody. He builds up an excellent team of carers who are there for you when needed and nothing is too big or small for them to handle. They also give me privacy and discretion when needed. The activities coordinator is lovely to be with and includes everyone to do things. She does one to one time which is always enjoyable.

How likely would you be to recommend Halcon Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

It's a good respite home, the staff are friendly and helpful. I go out for pub lunches and I have my nails painted and I have a good laugh. I love staying here. All the staff are wonderful. The manager is nice and gets involved with everything.

How likely would you be to recommend Halcon Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

The staff and residents are very friendly.

How likely would you be to recommend Halcon Centre? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

It is great to come here at Halcon Centre for respite it helps me relax and I have the freedom to do what I like. Staff are always very friendly and helpful. The location is great, I can go out to the shops, bingo and the cinema. The garden is lovely at Halcon Centre and it's nice to have quiet time. I love staying at the Halcon Centre.

How likely would you be to recommend Halcon Centre? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff are very good.

How likely would you be to recommend Halcon Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I wasn't sure what to expect when I came in on my first day. I walked in and was utterly surprised at how everyone was so approachable. All the staff are kind and caring. All the patients are looked after and are regularly taken out for activities I talked to some of the patients and they love it here.

How likely would you be to recommend Halcon Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

February 2016

Top 20 Large Care Home Groups 2016

Recipient: Somerset Care

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Halcon Centre