Halcon Centre

Huish Close, Hamilton Road, Taunton TA1 2EP
Review Us
9.6 29 Reviews
  • Halcon Centre, Taunton
The Halcon Centre is a residential respite centre in Taunton, specialising in supporting those with physical disability and sensory loss, as well as being able to welcome respite care.

The centre is well-placed to support an active and independent lifestyle, located close to numerous amenities, shopping and leisure options. Daily activities and regular trips are organised by a team of dedicated Activities Coordinators.

A wheelchair-friendly interior is enhanced by tracking hoists to assist with moving and handling, while staff have extensive training and qualifications.

Show Halcon Centre on the Map

Care Provided

Primary Care Categories

  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 19 Service Users

Other Care Provided

  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kevin Mellor (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (19)
  • Single Rooms with ensuite Wet Room (19)

Halcon Centre Reviews (29)

Total of 29, showing 21-29
9.6

Halcon Centre has a Review Score of 9.6 (9.573) out of 10, based on 11 reviews in the last 2 years. Over all time Halcon Centre has 29 reviews.

Overall Experience

  • 24
  • 2
  • 2
  • 0
  • 1

Date Published

29
6
7
11
18

Review from Kiah louise D (Resident) published on 25 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I have been coming to Halcon Centre for over a year now and I really enjoy it. The staff are so caring and lovely, always making sure they meet my needs. I love enjoying meeting new people when I come to stay and also catching up with others!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maxine L (Niece of Resident) published on 24 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I brought my young daughter over to Halcon to visit my Aunt who was there in respite. The staff were wonderful. Nothing was too much trouble. They went out of their way to be helpful, even getting my daughter a milkshake and us both lunch. I was astonished and extremely impressed to see the manager
of Halcon with an apron on and cooking the lunch. It is a sign of a great manager when they are willing to step in and help wherever needed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa M (Wife of Resident) published on 3 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is very demanding soul, yet the staff of Halcon treat him well and look after all of his needs as soon as they can, as well as helping him with his wants too!
He takes a lot of care and patience, which he is shown. Banter is a big and important part of his stay too. He always prefers to
be at home but tells me that if "home" had to be anywhere else, it would be at Halcon. The food has made a vast improvement this year.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter A (Resident) published on 23 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Enjoyed meeting other service users and staff, and I had an enjoyable day with activities. I have enjoyed the food, a lovely place to stay! and looking forward to my next visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deborah R (Resident) published on 16 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think that the Manager is excellent. He is very caring and patient and has time for everybody. He builds up an excellent team of carers who are there for you when needed and nothing is too big or small for them to handle. They also give me privacy and discretion when needed. The activities coordinator
is lovely to be with and includes everyone to do things. She does one to one time which is always enjoyable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sally G (Resident) published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a good respite home, the staff are friendly and helpful. I go out for pub lunches and I have my nails painted and I have a good laugh. I love staying here. All the staff are wonderful. The manager is nice and gets involved with everything.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Magda C (Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff and residents are very friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan (Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is great to come here at Halcon Centre for respite it helps me relax and I have the freedom to do what I like. Staff are always very friendly and helpful. The location is great, I can go out to the shops, bingo and the cinema. The garden is lovely at Halcon Centre and it's nice to have quiet time.
I love staying at the Halcon Centre.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N C (Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.573)

Overview of Review Score

The Review Score of 9.6 (9.573) out of 10 for Halcon Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.573 for Halcon Centre is calculated as follows: ( (107 Excellents x 5) + (5 Goods x 4) + (12 Very Poors x 1) ) ÷ 124 Ratings = 4.573

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Halcon Centre is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Mar 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (4)

Meet the Team (1)

Kevin

Kevin Mellor

Job Title: Registered Manager

I am passionate about breaking down the barriers that many young people with complex physical disabilities experience to living a fun and fulfilling life, and instead support their ability to live their lives as they choose. At the Halcon Centre, we create the right environment and provide the right specialist care to empower these young adults to take control of their own lives. We have no strict routines here – our residents can choose when to get up, when to eat and what they want to do with their day. Our role is to ensure all of their needs are met so that they can enjoy being as independent as possible.


I like to think of the Halcon Centre as an accessible hotel with 24/7 tailored care and support thrown in – our residents are our guests, and we want to make sure that their stay with us is an enjoyable and hassle-free experience.


As a small-scale respite and residential care centre, we get to know those in our care as individuals, to learn their likes and dislikes, understand their hobbies and interests and share their sense of humour. Whether long-term residents or returning respite visitors, building this rapport provides familiarity, comfort, continuity and reassurance for those we care for, helping them to truly feel at home at Halcon. Ultimately, we are here to support you to live life to the full, on your terms. So, whether you’re interested in staying with us for a respite break, or considering something more long-term, we are here to help you thrive.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Halcon Centre to verify any information. View our terms and conditions. Halcon Centre has an Enhanced Service - more info.