What types of Care is Moorlands Residential Home registered for?

Older Person Care, Dementia, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Moorlands Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Moorlands Residential Home to the centre of Merriott?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Moorlands Residential Home, 2 Moorlands Road, Merriott, Somerset TA16 5NF

Review from Penny S (Daughter of Resident) published on 21 May 2026 Submitted via Website • Report

Overall Experience

My father has been a resident in Moorlands since February 2026.
He settled quite quickly and always says how helpful and friendly the staff are.
He enjoys the social activities they provide especially the quiz and music.
Whenever we visit the staff are always willing to chat and discuss how he has

been and again they are all very approachable.
I am very happy he is being well looked after and cared for in his later years.
Thank you to all the staff that have made the transition as easy as possible.

Reply from Jana Rajah, Owner at Moorlands Residential HomeThank you so much for your lovely review and for sharing your experience with Moorlands.

We are delighted to hear that your father settled in so well and that he enjoys the activities and companionship within the home, especially the quizzes and music sessions. Its wonderful to know that our teams friendliness, support, and approachability have helped make the transition easier for both your father and your family.

Providing compassionate care and creating a welcoming environment where residents feel comfortable, valued, and engaged is incredibly important to us. Your kind words will mean a great deal to all of our staff.

Thank you again for your trust and support it is a privilege to care for your father.

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Review from H G (Daughter of Resident) published on 20 May 2026 Submitted via Website • Report

Overall Experience

Overall a friendly & comfortable home. Short on staff at times which obviously puts pressure on the others. Do feel SOME staff are not perceptive enough with noticing basic needs & things in general & have to be asked/reminded to do things . Cleanliness is very basic & not always consistent. Do feel

the whole home could do with a clean & freshen up/renew maybe ie: carpets, curtains in rooms, cushions & throws in lounge areas etc. I feel happy visiting & enjoy speaking with staff . I am confident my Dad is safe there. I am fond of the staff, they all seem ok & we all get along. Food is good & varied though teatime bigger helpings would be nice such as 2 x crumpets not just 1 !! Or maybe a better selection of bread, a nice thick wholemeal would be nice as opposed to always white bread & also maybe an accessible fruit bowl for residents to help themselves. In a nutshell a friendly & happy residence. You have asked for my honest opinion, this is it.

Reply from Jana Rajah, Owner at Moorlands Residential HomeThank you for taking the time to leave such a thoughtful and honest review. We truly value all feedback, both positive and constructive, as it helps us continue to improve the experience we provide for our residents and their families.

We are very pleased to hear that you find Moorlands to be a friendly, comfortable, and happy home, and that you feel your Dad is safe and well cared for. Its lovely to know that you enjoy visiting and have built positive relationships with our team.

We also appreciate your comments regarding staffing pressures, attentiveness, cleanliness, dcor, and food choices. Your suggestions have been noted and will be carefully considered as part of our ongoing commitment to improving the home environment and daily experience for residents.

Thank you again for your kindness towards our staff and for sharing your honest opinion with us. Feedback like yours is incredibly important and genuinely appreciated.

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Review from Anne P (Daughter of Resident) published on 20 May 2026 Submitted via Website • Report

Overall Experience

Moorlands is as close as you can get to family and home.
The staff are caring, kind and go above and beyond for all the residents ! From the moment you walk through the door, there is a genuine sense of calm, kindness, and community. The staff take the time to truly get to know each resident as an

individual, which creates a homely atmosphere rather than an institutional one. What stands out most is the compassion shown daily. The team treat residents with dignity and respect, Moorlands Care Home has made a difficult transition much easier, and we are deeply grateful for the dedication of Jayne, Michelle and all the amazing staff

Reply from Jana Rajah, Owner at Moorlands Residential HomeThank you so much for your incredibly kind words and heartfelt review. It truly means the world to us to know that you feel Moorlands is a place of comfort, kindness, and community.
We are so proud of our dedicated team, and your recognition of Jayne, Michelle, and all our staff will mean so much to them. Creating a homely environment where every resident is treated with dignity, respect, and genuine compassion is at the heart of everything we do.
Thank you for placing your trust in us and for taking the time to share your experience. We are deeply grateful for your support and feel privileged to care for your loved one.

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Review from E S (Relative of Resident) published on 9 May 2022 Submitted via Website • Report

Overall Experience

If you want a personal touch and have your family member feel like family, Moorlands is the place to be.

It's those little touches the staff provide for the residents which give the homely experience to the home, which for me made me feel happy and confident that my relative would be well cared for

here and I was not wrong.

Reply from Jana Rajah, Owner at Moorlands Residential HomeE S, Thank you for taking the time to complete a review for us. The care and services we deliver as a team to our residents and families are extremely important to us. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback. Thank you again.

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Review from M O (Ex Family Member) published on 4 May 2022 Submitted via Website • Report

Overall Experience

Moorlands is a lovely care home where my relative lived for a few years and was very happy here. The staff are kind and caring they go the extra mile to meet the needs of the residents living in the home. They are supported by the management team who work hard. They have a varied range of activities

going on within the home to meet everyone's likes.
I would highly recommend Moorlands to anyone looking for a placement.

Reply from Jana Rajah, Owner at Moorlands Residential HomeThank you for taking the time to review our home and the lovely comments. I will share this with the team at Moorlands as I know they will be delighted to receive such positive feedback

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Review from K P (Son of Resident) published on 22 April 2022 Submitted via Website • Report

Overall Experience

Moorlands Residential Home continues to provide excellent care for my father. The care given by the staff is wonderful and caring, and he could not be in a better place. The environment is homely, and the resident activity coordinator ensures a wide range of activities to stimulate and entertain everyone.

I would recommend anyone who needs to place a loved one in care, either permanently or for respite to consider Moorlands Residential Home. We a very happy with the care and are always kept informed.

Reply from Jana Rajah, Owner at Moorlands Residential HomeThank you for your feedback, the staff team will be very pleased to read your appreciation. It is a pleasure for us all to care for your father.

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Review from Debbie B (Daughter of Resident) published on 23 April 2021 Submitted via Website • Report

Overall Experience

My 94-year-old mother was a resident at Moorlands from October 2019. Mum settled in really quickly, all the carers have been so lovely with Mum. The care home is small which makes the place very personalised. The home dealt with the covid restrictions amazingly, activities happen 5 days a week, which

includes varied group activities and one to ones.
Our mum sadly passed away in March, the home was able to provide her end of life care, and were so amazing with Mum (and the family) showing that they deeply cared for my mum. I was able to be with Mum each day, after showing a negative covid test so I was able to witness the excellent care our mum received.
We were so pleased we chose Moorlands for our mum as she was so happy there and we’d have no hesitation in recommending Moorlands.

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Review from Rosemary E (Daughter of Resident) published on 13 February 2020 Submitted via Website • Report

Overall Experience

Moorlands is a very homely place by virtue of its traditional build and a small number of residents. The welcome is warm and friendly at any time of the day; staff members are always at hand to attend to any requests. There is a feeling of genuine care, fondness and compassion and most staff seem to

have been working there for many years. Residents are encouraged but not forced to engage in communal meals and activities. A hairdresser visits weekly and a choice of meals is offered three times a day, plus drinks, cakes and snacks in between and on request.
My mother, who was very frail on arrival, has put on some much-needed weight and looks much better since she moved in a few months ago. She feels secure, cared for and warm, and her medication is managed responsibly, resulting in an improvement in her general health and well being.
Suggestions are well-received. Staff at every level are keen to make any changes that would improve the quality of life of the residents.

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Review from M L (Friend of Resident) published on 19 July 2019 Submitted via Postal Card • Report

Overall Experience

Very well organised.
Lovely food.

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Review from Ginny H (Daughter of Resident) published on 12 March 2019 Submitted via Website • Report

Overall Experience

My mother has been at Moorlands Residential Care Home for over two years now. She has progressive dementia and finds it difficult to walk, but the staff are extremely caring to her, always friendly and welcoming to her and to myself. When I visit, there are always activities going on for the residents.

I never leave after my visits, worried that I have left her at the home because I know she is well cared for. It is a very "homely care home", with very good staff.

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Review from Julia K (Daughter of Resident) published on 19 February 2019 Submitted via Postal Card • Report

Overall Experience

My mother is 101. We cannot express our thanks enough for the care my mother receives from Moorlands. Everyone of the staff are very caring and take so much interest in each of the residents - real quality care and would highly recommend this home.

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Review from Jonathan B (Son of Resident) published on 5 February 2019 Submitted via Website • Report

Overall Experience

In 2017, my mother was evicted from a failing care home that had run into financial difficulties, along with 20+ others. I was very lucky to find Moorlands. Unlike the previous home, Moorlands is privately owned and has had the same manager, for a number of years. Also unlike the previous home, my

mother's new home scores consistently high on CQC inspections. The staff turnover, always a key indicator, is very low. The manager runs a happy home for both the staff and the residents. The catering is good, with many of the meals prepared using fresh produce grown in the grounds of the home. There is excellent provision for activities, run by a lady who spends time with the residents. The home is always clean.

All in all, a very well-run place, and one I wouldn't hesitate to recommend.

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Review from Lesley B (Daughter of Resident) published on 19 December 2018 Submitted via Website • Report

Overall Experience

Moorlands Residential Home is a home from home with the comfort and care that you would expect for your loved one. The staff are extremely friendly, helpful and will go that extra mile in making sure residents are happy and feel safe. There are varied activities every day including a day set aside for

pampering such as hairdressing and manicures on a Friday. Food is freshly prepared every day with a varied menu. There are several outings arranged every year which the residents enjoy and many outside entertainers visit the home every month encouraging the residents to take part in singing and using musical instruments.etc. All in all, Moorlands is an extremely good care home and is run sympathetically by its manager and proprietor.

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Review from Nicki P (Daughter of Resident) published on 18 December 2018 Submitted via Website • Report

Overall Experience

I cannot fault the staff, they are always very caring and thoughtful and seem to genuinely like the residents.
They are always willing to answer any questions I might have and if they can't help, they will make sure someone gets back to me.

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Review from Gillian A (Daughter of Resident) published on 23 January 2018 Submitted via Website • Report

Overall Experience

My mother has lived at Moorlands Residential Home for over ten years and has been very happy. The staff do all they can to make everyone enjoy their stay. It is a real home from home. I would (and have) recommend moorlands to anyone needing to move into care. This was an excellent decision for my

mum. I can not fault any aspect of the care provided. Nothing is too much trouble for the staff, they really care about both the people they work for and their relatives.

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Review from Kate (Daughter of Resident) published on 8 April 2016 Submitted via Website • Report

Overall Experience

We cannot thank Moorlands staff enough for the kindness shown towards mum since her arrival.

Nothing has been too much trouble in any respect, either during the day or night. In mum's own words, she considers herself very fortunate to have found a 'home from home' and feels very secure and well looked

after.

As a caring family who have it found it hard to accept that we can no longer cope with mum's needs at home, we are very grateful to have peace of mind that she is now being properly cared for. We visit most days and always feel welcomed into a warm and friendly environment.

Mum enjoys the range of daily activites and looks forward to the hairdresser service on Fridays. As a very fussy eater, mum reports that the food is home cooked using fresh produce.

At almost 95 years old, and having been lovingly cared for in our family home for 14 years, it is a relief to have found this gem where attention to detail can provide a safe and happy haven.