96/98 Kingston Road, Taunton TA2 7SN
Northway House Residential Home is situated in a central and easily accessible location on the outskirts of Taunton town centre and provides a range of tailored care services including residential care, respite and day care.
The house occupies a Victorian period property comprising of single en-suite bedrooms, communal lounges, dining rooms and a conservatory. A passenger lift also provides easy access throughout the home.
A caring team of trained staff strive to preserve and maintain the dignity, individuality and privacy of all residents within a warm and caring atmosphere, while enabling individuals to live full, active and dignified lives.
A dedicated activity co-ordinator offers a first-class activities programme enabling residents to actively participate in a range of activities both in-house and within the local community.
Owner: Northway House Residential Home Ltd
Person in charge: Ken Dawes (Manager)
Local Authority / Social Services: Somerset County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 29 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Admission Information: Private and Social Services referrals. Ages 65+.
Single Rooms: 29
Rooms with ensuite WC: 29
Weekly Charges Guide: Personal Care Single £700 – £800 (These prices are only a guideline, please contact Northway House Residential Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Parking:
Car park to the front and to the rear via Arnold Close
Latest Care Quality Commission* Report on Northway House Residential Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Northway House Residential Home has a Review Score of 8.4 (8.392)
The Review Score of 8.4 (maximum of 10) for Northway House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Northway House Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.375 for Northway House Residential Home is calculated as follows: ( (24 Excellents x 5) + (18 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 48 Ratings = 4.375
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 4.017 Points relating to the number of positive Reviews for Northway House Residential Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 3 Reviews ÷ 5.8 Target = 0.517
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Michael (Nephew of Resident) on Friday 14 April 2017. Relates to April 2017.
My elderly Aunt moved into Northway House Residential Home at very short notice having become malnourished and no longer capable of looking after herself in her own home even with the support of carers. That was some 18months ago and thanks to the strong but discreet care and support provided she has put on weight and is once again a happy and healthy 95 year old. I recognise as an old building Northway House may not suit everyone but it's ideal for my Aunt. She feels comfortable because the staff whilst supportive when necessary, allow her the independence she wants.
How likely would you be to recommend Northway House Residential Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Satisfactory
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Good
Rooms: Satisfactory
Value for Money: Good
Review submitted from a Postal Card by Anthony H (Brother-in-law of Resident) on Monday 10 April 2017. Relates to March 2017.
Over the last two years, my brother-in-law has been a resident at the care home mentioned above, in that time he has been very happy. Enjoyed the food and activities and has said many times its a home from home. He has always been clean and smart, and well presented.
A credit to the staff. I only hope that I would be looked after so well should the circumstances arrive.
How likely would you be to recommend Northway House Residential Home? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Good
Rooms: Excellent
Value for Money: Good
Review submitted from a Postal Card by Christine P (Daughter of Resident) on Monday 7 November 2016. Relates to October 2016.
My mother was in Northway House for 2 years and 3 months until she passed away, she was 99 years and was very happy at all times. The care she received up until she passed away was excellent and a great help to me at all times, especially at the end. All the staff at Northway House are very professional and carying and can't do enough for the residents.
How likely would you be to recommend Northway House Residential Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Terry O (Son of Resident) on Wednesday 9 March 2016. Relates to February 2016.
Warm/clean, very approachable staff.
How likely would you be to recommend Northway House Residential Home? Extremely Likely
Overall Standard: Good
Facilities: Satisfactory
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Satisfactory
Staff: Good
Activities: Satisfactory
Management: Excellent
Safety / Security: Good
Rooms: Satisfactory
Value for Money: Good
There are currently no awards/recognitions posted yet for Northway House Residential Home
There are currently no Care Home Idol entrants who have performed at Northway House Residential Home
