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Set in a charming Victorian property, Northway House features comfortable en-suite bedrooms, cosy lounges, a dining room, and a bright conservatory. A passenger lift provides easy access throughout the home.
Extremely caring staff...
Care Provided by Northway House Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees generally exclude hairdressing, podiatry, newspapers, taxis to appointments, telephone in room fixed fee per month. There may bee other so please ask.
The price(s) shown are provided by the care home. Contact Northway House Residential Home for full pricing details and T&Cs.
Contact Northway House Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Pebblestones Ltd
- Private Owned
Person in charge
- Hannah Vallance(Deputy Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (29)
Visiting
- Northway house has no Visiting restrictions .
Parking
- Northway House has a car park at the front of the home next to the entrance and the rear of the home via Arnold Close .
Northway House Residential Home Reviews (23)
Northway House Residential Home has a Review Score of 9.6 (9.595) out of 10, based on 13 reviews in the last 2 years.
Over all time Northway House Residential Home has 23 reviews.
A credit to the staff. I only hope that I would be looked after so well should the circumstances arrive.
My mother was in Northway House for 2 years and 3 months until she passed away, she was 99 years and was very happy at all times. The care she received up until she passed away was excellent and a great help to me at all times, especially at the end. All the staff at Northway House are very professional and carying and can't do enough for the residents.
Warm/clean, very approachable staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Northway House Residential Home.
There are no upcoming events for Northway House Residential Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Northway House Residential Home.
Accreditations
There are no accreditations posted yet for Northway House Residential Home.
Meet the Team (4)

Hannah joined the team originally as Deputy Manager and, through her commitment and leadership, was promoted internally to the role of Manager. With six years of experience in the care sector, Hannah has developed a broad range of knowledge across learning disabilities, supported living, and dementia domiciliary care.
Hannah is passionate about delivering high-quality, person-centred support and is committed to making a positive difference in the lives of the people we support. She also takes great pride in leading and developing her team, fostering a supportive and inclusive environment where both colleagues and individuals feel valued, respected, and empowered.

Ashleigh originally joined the team in a Senior role and, through her dedication, professionalism, and strong leadership skills, progressed internally to the role of Deputy Manager. Throughout her time with the service, she consistently demonstrated the qualities needed to support both the team and the people we care for.
With an extensive background in nursing care, Ashleigh brings a wealth of experience and knowledge to the team. She is passionate about delivering high-quality, person-centred support and takes pride in helping to create a positive, caring environment where both colleagues and individuals feel supported, valued, and empowered.

Becky joined the team as a Care Assistant and, through her dedication, experience, and commitment to delivering high-quality care, was promoted to Senior Healthcare Assistant in Spring 2025.
With 15 years of experience across nursing and residential care, Becky brings a wealth of knowledge to her role, particularly in dementia care, end-of-life support, and person-centred care. As the team’s Manual Handling Lead, she plays an important role in promoting safe practice and supporting colleagues to deliver the highest standards of care. Becky is passionate about making a positive difference and takes pride in providing compassionate, dignified support to those in our care.

Sneha joined the team in 2023 from another care home within the company and, through her dedication, compassion, and commitment to high-quality care, progressed into a Senior role.
With experience in residential dementia care, Sneha is known for her warm and friendly approach, building strong and positive relationships with both the people we support and their family members. She is passionate about delivering high-quality, person-centred care and is committed to always doing the right thing to ensure individuals are treated with dignity, respect, and compassion. Sneha’s positive attitude and caring nature make her a valued and trusted member of the team.
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