Northway House Residential Home

96/98 Kingston Road, Taunton TA2 7SN
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9.8 21 Reviews
  • Northway House Residential Home, Taunton
Northway House Residential Home is situated in a central and easily accessible location on the outskirts of Taunton town centre and provides a range of tailored care services including residential care, respite and day care.

The house occupies a Victorian period property comprising of single en-suite bedrooms, communal lounges, dining rooms and a conservatory. A passenger lift also provides easy access throughout the home.

A caring team of trained staff strive to preserve and maintain the dignity, individuality and privacy of all residents within a warm and caring atmosphere, while enabling individuals to live full, active and dignified lives.

A dedicated activity co-ordinator offers a first-class activities programme enabling residents to actively participate in a range of activities both in-house and within the local community.

Northway has its own Kitchen Team who prepare and cook nutritiously balanced delicious food and cater to any dietary requirements one may have.
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Care Provided by Northway House Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1150
  • Self-Funded Residential Dementia Care: £1120 – £1350
  • RESPITE Self-Funded Residential Care: £1100 – £1150
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1200

Fees generally exclude hairdressing, podiatry, newspapers, taxis to appointments, telephone in room fixed fee per month. There may bee other so please ask.

These prices are only a guideline, please contact Northway House Residential Home to find out the exact price for your requirements.

Contact Northway House Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Northway House Residential Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Emma Breslan (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (28)

Visiting

  • No visiting restrictions

Parking

  • Car park to the front and to the rear via Arnold Close

Northway House Residential Home Reviews (21)

9.8

Northway House Residential Home has a Review Score of 9.8 (9.778) out of 10, based on 12 reviews in the last 2 years.
Over all time Northway House Residential Home has 21 reviews.

Overall Experience
  • 16
  • 4
  • 0
  • 1
  • 0
Date Published
  • 21
  • 8
  • 9
  • 12
  • 9
Reviewer Connection to Northway House Residential Home
  • 8
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Terry O (Son of Resident) published on 9 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Warm/clean, very approachable staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.778)

Overview of Review Score

The Review Score of 9.8 (9.778) out of 10 for Northway House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.778 for Northway House Residential Home is calculated as follows: ( (125 Excellents x 5) + (11 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 144 Ratings = 4.778
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Northway House Residential Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Oct 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Emma

Emma Breslan

Job Title: Registered Manager Joined: 2025

Emma is a highly experienced care professional with over 25 years in the care industry. She has achieved Outstanding ratings in previous care homes and was proud to be recognised in the Top 20 Care Homes in the UK awards. Known for her pure dedication to providing the highest possible standard of care, Emma has successfully managed and inspired some of the most effective and compassionate teams in the sector.


Originally from a small village in Devon, Emma comes from a proud military family background — her two sons both serve in the Army. In her spare time, she enjoys spending quality time with her grandchildren and making the most of family life.

Hannah

Hannah Vallance

Job Title: Deputy Manager Joined: 2025

Hannah has worked in care for six years, gaining experience across a variety of sectors, including learning disabilities, supported living, and dementia domiciliary care. She is passionate about making a positive difference in the lives of the people we support, as well as in the teams she manages.


Hannah takes pride in creating a caring and supportive environment where everyone feels valued and empowered.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Northway House Residential Home to verify any information. View our terms and conditions. Northway House Residential Home has an Enhanced Service - more info.