Pulsford Lodge

Wonderful caring home.

We think staff have done remarkably well during the pandemic. The care given to our mother has been wonderful. Again our thanks to you all.

My only suggestions for improvements would be for residents to be able to contribute; such as food preparation and for there to be hens in the garden.

My Father had a stay in Pulsford Lodge ( 12 months plus ) where he was very happy he found all the staff very helpful and friendly and the food was great even visitors were always offered tea coffee etc on arrival. My father and family would highly recommend Pulsford Lodge.

The environment and care at Pulsford Lodge is exceptional. The building is light with lots of small lounges, a lovely dining room and pretty garden. My mother was very happy there and the staff were very respectful, caring and kind. The food was excellent freshly cooked with plenty of variety. When my mother was taken ill, the staff were very professional and efficient. I would be very happy to recommend Pulsford Lodge to anyone.

I am very pleased with Pulsford Lodge. The environment and the care of my mother is very good. I have only praise for the home and all of its staff. They are very good.

Having worked in elderly care myself for many years in various homes I feel Pulseford excels in both its care and environment. Since arriving in June 2017 my nan has been cared for so well that I can actually not be her carer but her granddaughter over for a cup of tea. Excellent activities and the food is great too.

He was happy and all the staff whatever level were always kind and considerate and the care and attention he was afforded during his last few weeks were quite exceptional. A first class care home.

Mum had her hair done, her nails painted, regular reflexology and endless activities and social events. Mum was always cared for to a very high standard with regular updates from friendly staff who always showed the utmost respect and professionalism. It was not until Mum died in June this year that I realised what an amazing four years she had and what a fitting end to her life they provided.

I would not hesitate to recommend Pulsford Lodge to anyone seeking a high-quality care home.

My mother has been in Pulsford Lodge for a year now, during which time she has received excellent care. I have been impressed by all aspects of the home, not least of which was the friendliness of the staff, the cleanliness of the light and airy premises and the very pleasant dining room. Most importantly, my mother has been so content there and so well looked after that I would not hesitate to recommend Pulsford Lodge, a care home that really cares.

My mother moved here approximately ten weeks ago. My mother has settled very well and says everyone is extremely kind and patient. My mother has remarked of how the tables are set out, also the care and attention to detail - more like a hotel was her description. I have found both the management and staff very helpful on every aspect. They inform me if my mother is at all unwell or concerned about anything at all. I feel the care and attention cannot be improved upon. As a family, we are very happy that Mum feels secure, well cared for and loving her surroundings.

My mother came back to Pulsford Lodge after been in hospital with a broken hip and arm and although she still has difficulties getting up and down from her frame, the staff are so patient with her and encourage her all the time. I thought mum would go back in her shell and stay in her room all the time, but within a few days of being back, she was going to the dining room for lunch and then sitting in one of the lounges. I was very impressed.

I know that my father has not made life easy for the team - but all contact (telephone calls, emails) have been professional and compassionate. Dad has put on weight and his clothing and general appearance has improved noticeably since he arrived at Pulsford. Visitors have always reported how well they are looked after and the facility to have guests for lunch is generous and appreciated. I received regular updates and I am in no doubt that dad is receiving the best possible care.

My Aunt has been at Pulsford Lodge for several years now. She has always been looked after very well. The staff are always very friendly and helpful. They always let me know if they have the doctor in and there is a problem. If I had concerns about her I know that I could always go and discuss it with the staff.

We have highly recommended Pulsford Lodge to other families looking for care for their loved ones.

From my experience, I find Pulsford Lodge to be very clean, well run and staff extremely friendly and caring.

I always enjoy my visits.

My gran required respite care at the home. From initial enquiry, the care and attention to detail has been great. The manager of the home is experienced and always available. Staff are polite and attentive. A care home manager myself I was looking for the best care home to place my gran and I found it, Pulsford Lodge.