Cedar Lodge is located in the peaceful northern outskirts of Taunton, overlooking a large park known as Taunton Green which was opened by the Duke of Edinburgh in 1952. The home was modernised and extended in 2004 to provide it with the first class facilities expected in all Notaro Care Homes. Residential care is provided for 42 people living with dementia in an extensively refurbished, warm and friendly home. The Limes is situated at the rear of Cedar Lodge in a separate facility and provides residential care for 15 people living with mental health conditions other than dementia or learning disabilities. The Limes is a groundbreaking project entered into with the Somerset Partnership NHS Foundation Trust in 2008. The home provides a progressive programme for people living with dementia in a safe environment. Carers understand the importance of meaningful activities for people living with dementia. Activities are built into all areas of life in the home. Life history and reminiscence work help to stimulate residents, so improving their self-esteem and sense of well-being.
Group: Notaro Homes Ltd
Person in charge: Matthew Parrish (Manager)
Local Authority / Social Services: Somerset County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 57 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Younger Adults
Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Speech Impairment
Admission Information: Over 55 years. Ages 55+.
Languages Spoken by Staff (other than English): Polish
Single Rooms: 53
Shared Rooms: 2
Rooms with ensuite WC: 55
Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Cedar Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.1 (maximum of 10) for Cedar Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Cedar Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.625 for Cedar Lodge is calculated as follows: ( (109 Excellents x 5) + (55 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 168 Ratings = 4.625
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.439 Points relating to the number of positive Reviews for Cedar Lodge is based on 5 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 11.4 positive Reviews (57 registered maximum number of service users ÷ 5). 5 Reviews ÷ 11.4 Target = 0.439
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Cedar Lodge has a Review Score of 9.1 (9.064) from 14 Reviews
Review submitted from a Scanned Printed Card by J P (Daughter of Resident) on Thursday 17 May 2018. Relates to May 2018.
I have been really impressed with the way management and staff have helped and supported us over the last week with moving my 94-year-old dad into their care.
How likely would you be to recommend Cedar Lodge? Extremely Likely
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Review submitted from a Postal Card by Cecilia B (Daughter of Resident) on Thursday 1 March 2018. Relates to January 2018.
My mother lived for nearly three years in Cedar Lodge. At all times she was treated with great respect and dignity. The management of the care home and their end of life care are second to none. Staff kept me constantly informed of any concerns. They were unfailingly welcoming when I visited. When my mother reached the end of her life the home gave me accommodation and meals so I was able to be with my mother throughout the final two weeks. I cannot praise them highly enough. I visited 17 care homes before choosing this one and I have never regretted my decision. They even invited us to use the home for her funeral which we gratefully accepted.
How likely would you be to recommend Cedar Lodge? Extremely Likely
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Review submitted from a Postal Card by Carole C (Friend of Resident) on Thursday 1 March 2018. Relates to January 2018.
Have visited my friend on a number of occasions and have always been impressed by the warm and friendly environment provided by this home.
The staff are welcoming and friendly and are always willing to listen and problem solve when necessary.
It also provides a good standard of cleanliness and my friend always looks forward to mealtimes! The residents are given regular outings and in-home entertainment is regularly provided. Very good.
How likely would you be to recommend Cedar Lodge? Extremely Likely
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Review submitted from a Postal Card by Catherine L (Daughter of Resident) on Friday 26 January 2018.
This care home is faultless. The care is superb. I cannot praise the manager and his staff enough.
How likely would you be to recommend Cedar Lodge? Extremely Likely
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Review submitted from a Postal Card by R P (Friend of Resident) on Friday 14 July 2017. Relates to July 2017.
I have visited an elderly friend for the past 28months, usually calling in at least once or twice a week. During that time I have always found Cedar Lodge staff to be welcoming, very helpful, very caring to the residents and knowledgeable about them as individuals.
The residents are always treated with dignity and thoughtfulness and staff are aware of other specific needs, like/dislikes etc...
Over recent days whilst my friend was dying, the staff showed great kindness and consideration to me and real love towards my friend, making sure she was never left alone and ensuring her comfort and well being to the very best of their ability, reading to her and hoping she will hear and feel comfortable.
How likely would you be to recommend Cedar Lodge? Extremely Likely
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Review submitted from a Postal Card by John R (Brother of Resident) on Monday 24 April 2017. Relates to October 2016.
Very good personal care during night and day. Plenty of staff on hand. Well managed and organised, with ample recreational activities. An ideal size - large enough to be interesting and varied but not cavernous and overlarge. I was very happy in the knowledge that my brother was cared for personally with staff that took an interest. I visited regularly so can confidently say that this is a care home where the residents are valued. Friendly staff and nice outside area.
How likely would you be to recommend Cedar Lodge? Extremely Likely
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Sharon Warren, PR Manager at Cedar Lodge responded to this review on 26 Apr 2017:
Many thanks Mr Richardson for taking the time to write such a wonderful review. It's always lovely to hear how well people enjoy living in their homes. Cedar Lodge has a fantastic reputation and more recently received a superb CQC Inspection. I will be sure to share your comments and views with the hardworking team at Cedar and welcome you back to the home anytime your passing. All the very best.
Review submitted from a Website Submission by Kate A (Daughter of Resident) on Monday 10 April 2017. Relates to April 2017.
My thanks to all staff who have given my mother such loving care over the last 7 years of her life, right to the end of her life. Cedar Lodge provides a comfortable home with lots of activities for those who want them, and my mother who had dementia was happy there. All the staff care for the residents and work as a great team always helpful and friendly, I will miss them as well as my mother.
How likely would you be to recommend Cedar Lodge? Extremely Likely
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Sharon Warren, PR Manager at Cedar Lodge responded to this review on 12 Apr 2017:
Many thanks for taking the time to write such a lovely review of Cedar Lodge and the staff who work there. It's wonderful to hear how well your Mother was cared for and how she loved living at Cedar. The manager and the staff work so very hard to ensure that everyone is treated with respect, kindness and as an individual, and this review will be gratefully received at Cedar I'm sure.
Please make sure that anytime you're passing by, to call in and say Hi. I'm sure the staff will greet you with a warm welcome and a cup of tea. On behalf of them, the manager and the company, we wish you well for the future and thank you.
Review submitted from a Website Submission by Elaine C (Daughter of Resident) on Tuesday 11 October 2016. Relates to August 2016.
I would like to thank all the team at Cedar Lodge for the wonderful care they gave my Mum for the 5 years she was with them. The love, kindness and support they gave her was fantastic and the welcome I always received when I visited Mum. I could not have wished for a better Care Home for my Mum.
How likely would you be to recommend Cedar Lodge? Extremely Likely
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Review submitted from a Postal Card by A R (Daughter of Resident) on Friday 5 February 2016. Relates to January 2016.
The home has a happy atmosphere and is spotlessly clean. It's a lovely house with interesting decorations. Resident are free to roam over most of the house, while being kept safe and secure inside the house. There are several lounges to sit in. It's like being part of a big family. Although the staff have different roles, they all work together and treat both residents and visitors with kindness, patience, courtesy and respect. Visitors are allowed at any time and are invited to join the residents for meals and activities. It's a homely place and I felt blessed to be a part of the family while my father stayed there and even after he died.
How likely would you be to recommend Cedar Lodge? Extremely Likely
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Review submitted from a Postal Card by J F (Wife of Resident) on Friday 5 February 2016. Relates to January 2016.
Friendly and caring staff. A very pleasant home with excellent care.
How likely would you be to recommend Cedar Lodge? Extremely Likely
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Review submitted from a Postal Card by C P (Stepdaughter of Resident) on Tuesday 26 January 2016. Relates to January 2016.
My stepmother has been a resident at Cedar Lodge for 4 years. She has always been treated in a kindly dignified way. Staff have treated her like family. Her room is lovely and its always clean and tidy. The meals are 5 star. The activities plenty and imaginative. Excellent value for money. Manager kind and caring and always have time for you if any questions or worries. Very satisfied.
How likely would you be to recommend Cedar Lodge? Extremely Likely
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Sharon Warren, PR Manager at Cedar Lodge responded to this review on 27 Jan 2016:
Thank you so very much for your extremely kind words and wonderful review. It's fantastic to hear how well your stepmother is being cared for. Feedback is extremely important to us and most importantly, for the care team that care for your Stepmother. I will be sure to pass on your review, which they will be thrilled to receive. The activities team work hard to ensure that activities are designed with the hobbies and interests of our residents firmly in mind, person centred care is something we are extremely proud of at Notaro Homes, and your comments reaffirm the good work they are doing.
Review submitted from a Postal Card by L M (Daughter of Resident) on Monday 25 January 2016. Relates to January 2016.
My mum moved in last August and it was a hard experience for everyone. Cedar Lodge management and staff have been fantastic and she now calls it home and wants to return. The staff are kind and friendly, and nothing is too much to ask.
If I am worried they will listen, they have regular resident/relative meetings where we are invited to attend, along with the manager and other staff to discuss all aspects of how the home is run and how our loved ones are cared for. Most importantly, I feel mum is safe, happy and cared for - more than I hoped for. I feel very lucky to have found Cedar Lodge for her.
How likely would you be to recommend Cedar Lodge? Extremely Likely
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Sharon Warren, PR Manager at Cedar Lodge responded to this review on 27 Jan 2016:
On behalf of Notaro Homes and Cedar Lodge, thank you so much for taking the time to complete such a lovely review of the home. It's truly wonderful to hear how happy Mum is. I will be sure to pass your comments and feedback to the manager and his team. Feedback is so important to us, it keeps us aware of how our residents and relatives are truly feeling and helps us to continuously improve to ensure we are delivering above and beyond what is expected.
Review submitted from a Postal Card by Paul H (Son of Resident) on Friday 9 October 2015. Relates to October 2015.
Staff always helpful and polite. Always warm and welcoming home. Dad is happy here. He has made friends here and enjoys time spent with selected other residents.
How likely would you be to recommend Cedar Lodge? Likely
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Sharon Warren, Public Relations Manager at Cedar Lodge responded to this review on 16 Oct 2015:
Dear Paul, Many thanks for your kind testimonial, its good to hear Dad is happy and settled in Cedar Lodge. Feedback to so important to the company and the staff that work in our homes. I will be sure to pass on your kind words to the Manager and his team
Review submitted from a Postal Card by Alun T (Son of Resident) on Thursday 8 October 2015. Relates to October 2015.
The care centre is well run and the staff work hard to ensure the residents are well looked after. My mother talks about staying in a hotel which would indicate a level of satisfaction that is pleasing for her and offers confidence of the level of care attained. Cleaning of the facility is continuous which is a necessary requirement to ensure high levels of general wellness in the already challenged environment.
How likely would you be to recommend Cedar Lodge? Extremely Likely
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Sharon Warren, Public Relations Manager at Cedar Lodge responded to this review on 09 Oct 2015:
Dear Sir, thank you very much for taking the time to complete the feedback questionnaire. Our staff work extremely hard to provide a safe, clean and homely environment for our residents, therefore it's lovely to be able to pass on such wonderful comments to them. I will be sure to pass this on to the team. As a company feedback is extremely important to us to allow us to continuously grow and develop, so once again thank you.
April 2011
There are currently no Care Home Idol entrants who have performed at Cedar Lodge