Description of care and services (including food) covered by fee
We undertake within our fees we will provide you with:
• your room and accommodation
• heating and lighting
• care and support from staff to help you with any difficulties you may have in daily living, as recorded and agreed on your plan of care
• three main meals each day, with mid-morning, mid-afternoon and late-night drinks and snacks all being available
• Private telephone with dedicated number included in the fees (we can also transfer your existing home number), which includes all calls excluding premium rate numbers and calls outside of the UK
• laundry undertaken on the premises, except dry cleaning (this can be arranged at cost)
• Visiting chiropodist – 6 weekly visits
• access to, and use of, the aids and appliances available in the home, which are used to meet individual needs such as hoist, lift, occasional use of wheelchairs.
Additional services (including food and equipment) to be paid for over and above those included in the fees
The fees do not include:
• the cost of any daily papers and similar items that you may wish to purchase
• hairdressing charges if you use the service of the hairdresser who comes to the home
• medical requisites (other than medication by prescription), clothing, toiletries and other items of a luxury or personal nature.
• costs of special outings and events, e.g. holidays or theatre trips, which may be organised for residents or to which you are invited
• any health services that you decide to purchase privately or that are not covered by the normal national health services to which you are entitled such as dentistry, opticians, etc.
• travel costs if for example you decide to use public or private transport for social reasons, making visits etc.
• the costs of any additional aids and appliances that you seek to purchase for your own comfort and that are additional to that to which you are entitled from health and social services.
These prices are only a guideline, please contact Westerley Christian Care Home to find out the exact price for your requirements.
Visitors welcome at any time, but if a meal is required while visiting it is recommended that you call to book this in advance.
The home has a very small amount of parking on site, but ample parking on the road outside.
Westerley Christian Care Home has a Review Score of 8.2 (8.167) out of 10, based on 1 reviews in the last 2 years.
Over all time Westerley Christian Care Home has 20 reviews.
Many thanks for your review and kinds words, we are so pleased you are both happy.
Thank you for your kind review and lovely sentiments about our staff and home. We are pleased your father continues to enjoy the home and gardens, which I must say are especially nice and well maintained. Thanks again for your review and we will continue to ensure our services are of high quality and meet the needs of our residents and beyond.
We are so pleased your Mum is enjoying her stay with us and I am sure the residents and staff will miss her too when she goes home. She will always be welcome back should the need arise in future or if she would like a holiday!
Thank you for your review. I am pleased that you found the home to be clean with professional committed staff. We understand your mother's loneliness and from experience, residents on respite do not have the time to adapt to the change of routine and surroundings due to the length of their stay. In the summer time, the butter pats will soon become soft due to the temperature and this is something which is unavoidable. With regard to the worship and activity times, our homes pride ourselves on their relaxed/flexible routines and prefer this to being regimented, however, I can understand how this attitude can sometimes be misconstrued as non-committal and I would like to let you know that is not the case. We value all feedback and have taken your comments on board.
The Review Score of 8.2 (8.167) out of 10 for Westerley Christian Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
OP
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westerley Christian Care Home to verify any information. View our terms and conditions. Westerley Christian Care Home has an Enhanced Service - more info.