






Albany House is a converted period property located in the scenic surroundings of the Wiltshire countryside.
Trained staff are experienced in both short and long-term admissions, including respite and day care, while strong community links ensure that the diverse needs and tastes of residents are supported.
Independent living is supported, assisted by convenient transport links and a range of nearby village amenities.
Care Provided by Albany House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 21 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Hairdresser and chiropodist are a chargeable service. We ask that residents provide their own personal toiletries
The price(s) shown are provided by the care home. Contact Albany House for full pricing details and T&Cs.
Contact Albany House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- BM Care Ltd
- Private Owned
Person in charge
- Janet Chapman(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (17)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (1)
Visiting
- There are no set visiting hours but the team do ask that prior notification is made if wishing to visit before 10 am and between 12-1pm.
Parking
- There is a large free car park just a short 3 minute walk away from Albany. There is some on street parking, but restricted to 1 hour.
Albany House Reviews (25)
Albany House has a Review Score of 9.4 (9.350) out of 10, based on 6 reviews in the last 2 years.
Over all time Albany House has 25 reviews.
The staff are wonderful and always helpful .
A lot of care is taken with the residents who all seem beautifully looked after . The relaxed happy atmosphere is a joy . Everyone gets on with everyone else . There is a lovely local feel to the place .it is a bonus to be able to walk out and immediately find yourself in Tisbury's high street .
Excellent service. The staff are amazing and very professional in all aspects of care. The food is very good, overall Albany House should be proud of its achievements.
Thank you for your very kind review, we try our best to give a good service.
Albany House is wonderful. The staff are so lovely and they genuinely care about their guests/users. They are so warm and joyful every time I call or visit. I am so grateful that my beloved aunt is at Albany House. Thank you for all you do!
Thank you for taking the time to review us and for your very kind comments.
All the staff are willing to help and are approachable if they don't know the answer they find someone who does. They are all friendly. They take in the needs of my aunty and deal with it. They let me know if she needs something only I can get.
Thank you for your review and for your very kind comments.
For the 4 years she has been at Albany House I don't think I have ever been able to find a fault. She is now 103 and they have always taken the best care of her. They are such a dedicated and wonderful team of staff who provide everything a resident could want. They respond to all correspondence with speed and are extremely helpful whatever the situation. I would have no hesitance in recommending Albany House to anyone in need.
Thank you for taking the time to review us and for your very kind comments.
All the staff were very nice and helpful.
Mother is getting on very well.
Very nice place.
Thank you for your kind comments and for taking the time to review us.
Very helpful staff who care for my wife with kindness and dignity. I feel she is safe and well cared for.
Thank you for your kind review. It's nice to get good feedback.
They always treated him with great dignity and were always there for him. They were always friendly and welcoming to me when I visited.
Thank you for your kind review it is lovely to receive good feedback.
Albany House is a lovely peaceful care home, and the staff are very kind and patient and treat residents in a very caring and professional manner. I have found that my father-in-law is always treated with respect and kindness.
Thank you very much for your kind words and comments. Best regards, Albany House.
Being mentally with it, I think she would have benefitted from some more activities. However, she was happy there and not averse to it being a long-term plan when she feels ready!
Thank you very much and we will take on board the comments. Best wishes Albany House.
Albany House is a very nice, homey place with a really welcoming feel. My mum has a lovely, bright room and all the staff are delightful, attentive and friendly. They’ve all worked hard to get to know my mum and make her feel at home. The kitchen team have done a great job devising new vegetarian meals for her and making sure she eats well. Visitors are made welcome too, anytime.
Kind regards,
Albany House.
I've known Albany House for 12 years as a visitor (Priest) and now as a new resident. That speaks for itself
Thank you for taking the time to submit your review.
I do not know much about the activities because I don't participate in many of them.
Thank you for taking the time to complete the review.
I always find the staff to be very helpful and friendly. My Father is well looked after and cared for.
Thank you for your review, we really appreciate it.
My father moved to Albany House in March after a stroke in May 22. He has gone from strength to strength being there. He always seemed unhappy and frustrated in his temporary care home in Chester, but now, when I go to see him, he’s much happier. The staff are fantastic, and he likes them all. He was really looking forward to his roast dinner when I went to see him on Sunday. He said the food is very good. There is always a member of staff available on the phone or in person for me to catch up with. I’m so pleased I moved him here. Top marks all-round.
The Albany House.
The staff are very caring and treat my elderly father with dignity, care and respect.
I live overseas and Albany House is very diligent in keeping me updated with news of my father's health and well-being.
Thank you very much for your kind comments and suggestions. The comments will mean a lot to our staff.
Regards
The Albany House
We couldn’t be happier with the care from all the staff (including the lovely chefs) - we have made an excellent decision and thoroughly recommend this establishment. It is so important to feel that my beloved parent is being enabled to live her best life as she becomes increasingly frail and needs expert care.
Thank you very much for the kind comments and suggestions. These will be passed on to our staff.
Kind regards.
I find Albany House always welcoming and friendly and it is a pleasure talking to staff when I visit. I am able to bring in my two dogs who bring a lot of pleasure to my mother and makes each visit easier.
Thank you for the kind comments and suggestions. We appreciate the time you have taken in providing this response.
Kind regards,
The Albany House
The smell of freshly cooked food always meets you when you visit, especially on a Sunday.
My mum wasn't very well at the beginning of the year, but the care and compassion she received were second to mine. Mum and I are both very happy.
Best regards,
The Albany House.
In the room was a welcome card and flowers, I thought this was a lovely touch. The manager and her team run a lovely home.
The Albany House
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 April 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Albany House.
There are no upcoming events for Albany House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Albany House.
Accreditations
There are no accreditations posted yet for Albany House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Albany House
What types of Care is Albany House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Albany House have?
There are 17 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Albany House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Albany House to the centre of Salisbury?
12.4 mile(s) as the crow flies, distance by road may be significantly further.
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