Romney House Ltd, Trowbridge, Wiltshire
Romney House Ltd, Trowbridge, Wiltshire
Romney House Ltd, Trowbridge, Wiltshire

Romney House is a small family run home and has been established for 18 yrs...

Nicky and her team of competent, well trained staff welcome all enquiries with as much information as possible. All staff, residents and their families are very proud of Romney House, which boasts a lovely atmosphere and homely environment. Come and see for yourselves.

Owner: Romney House Ltd

Person in charge: Nicola Fairclough (Registered Manager)

Local Authority / Social Services: Wiltshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 20

Rooms with ensuite WC: 17

Weekly Charges Guide: Personal Care Single £650 – £850 (These prices are only a guideline, please contact Romney House Ltd to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Romney House Ltd: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Romney House Ltd has a Review Score of 9.3 (9.262)

The Review Score of 9.3 (maximum of 10) for Romney House Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Romney House Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.262 for Romney House Ltd is calculated as follows: ( (37 Excellents x 5) + (62 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 107 Ratings = 4.262

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Romney House Ltd is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 8 Reviews ÷ 4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Romney House Ltd?

  • Extremely LIKELY
    6
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Romney House Ltd

  • Daughter of Resident/Service User
    4
  • Friend of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Volunteer
    1
  • more

Lovely sitting room.
Residents all look comfortable and content.
Friendly staff.

How likely would you be to recommend Romney House Ltd? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been well cared for the last 6 years.
All aspects of nursing care provided, both physical and mental.
Activities are excellent and provided most days eg musical movement, quizzes, bingo.
Food is plentiful and a wide variation of menu.
Staff - management and carers are excellent.
My mother says, "It's not like home, but it's the next best thing." Can't get a better recommendation than that!
Summing up - living quite a distance from the home, I have peace of mind that my mother is well cared for.

How likely would you be to recommend Romney House Ltd? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Always friendly, warm and welcoming.
Always having activities and parties for birthdays, garden parties and Christmas.
Could do with more staff sometimes.

How likely would you be to recommend Romney House Ltd? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Lovely home, lovely staff.

How likely would you be to recommend Romney House Ltd? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother at this family run home, has received the best care available. All the staff are very kind, and helpful to all the residents. Relatives and friends are well received. Activities are good for her mental wellbeing, and the food is plentiful and nourishing. Birthdays are made special, also Christmas fetes and raffles held throughout the year for the benefit of residents (relatives invited). Summed up by my mother 'quote' "I loved my home, but Romney house is the next best thing!"

How likely would you be to recommend Romney House Ltd? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Romney House is a home from home. Whether you are a resident or a visitor, you are always made welcome and encouraged to be involved in the activities and events.
The staff, on the whole, are considerate and caring and are always prepared to listen regarding any issues that may arise.
Food is varied and a choice is offered and well cooked. The only criticism we have found - on several occasions, the front door entry bell has not been heard and visitors and returning residents are left in the cold and rain long before the door is answered.

How likely would you be to recommend Romney House Ltd? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Kind caring staff, always clean and smelling nice in the rooms.

How likely would you be to recommend Romney House Ltd? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My husband has been cared for well and has had necessary test and treatment arranged, such as dental checks, eye test, hearing tests etc... Plus visits from the doctor.
He has fallen several times but family have been informed and he has been to A&E when needed.

How likely would you be to recommend Romney House Ltd? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

The home is always clean and never smells, it's more like a guest house. The staff are always very helpful and friendly. The residents are always having activity events. Twice a year the home have open days for family and friends to attend like a garden party and afternoon tea. All meals are home prepared and they have a choice.
The garden is lovely and had lots of seats for them to sit on.
I would highly recommend this home as it's like a home from home.

How likely would you be to recommend Romney House Ltd? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Romney House Ltd

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Romney House Ltd