






Staverton House is a specialist designed luxury care home for people with dementia and related illnesses.
Staverton House is part of Fidelia Care Ltd.
Staverton House has been built to the highest standards. Colour and visual prompts are used to enable residents to retain their independence, and regain a sense of achievement.
The home is situated between Bradford-on-Avon, Trowbridge and Melksham but with the usual village amenities close at hand....
Care Provided by Staverton House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All potential clients are individually assessed prior to admission.
The price(s) shown are provided by the care home. Contact Staverton House for full pricing details and T&Cs.
Contact Staverton House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Fidelia Healthcare Ltd
- Private Owned
Person in charge
- Claire Ross(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (20)
- Single Rooms with ensuite Wet Room (20)
Visiting
- Any time
Parking
- Parking on site
Staverton House Reviews (33)
Staverton House has a Review Score of 9.7 (9.684) out of 10, based on 13 reviews in the last 2 years.
Over all time Staverton House has 33 reviews.
My husband has been at Staverton just over three years after I transferred him after 3 months in a most unsuitable care home. The management and all staff across all levels are the best. Never had agency staff in 3 years. Husbands needs are increasing steadily requiring more nursing care as time goes on. I visit him every day and have no concerns at all.
Thank you for your lovely feedback, it is our pleasure to care for your Husband.
I'm so happy my dad is at Staverton House. I am aware of how good it is because he was at another home before Staverton, so I have something to compare to. The best thing is the staff, they are all so genuinely nice, friendly and caring. Always the same staff, no agency workers, ever. They have outside entertainers that visit, these are always good. The place is constantly being cleaned and is spotless. I have absolute peace of mind that my dad is being well cared for.
When Mum suddenly became unwell the staff were by her side, holding her hand and reassuring her right to the end - she could not have been in better hands. Care manager, Claire, and her team are amazing and made all the difference Mum and us all. Thank you.
Thank you so much Alice, it was an absolute pleasure to care for your wonderful Mum.
My mum has been in your care since August this year- (3 months) and I cannot fault in any way at all. Thank you.
I've visited various care homes in the area all with slightly different ways of doing things, but I'm happy with the real family close knit atmosphere at Staverton House. Most importantly Mum's feels safe, loved & included.
Thank you all at Staverton House!
Thank you so much, it is a pleasure to care for your Mum.
My mother-in-law has been at Staverton House for eighteen months. The building is homely rather than palatial which was a cause for comment by some. We quickly came to understand that this was focusing on the wrong thing as it is the care that counts. The staff, residents and relatives are a tight nit family doing the utmost for the residents to keep them, clean, safe and happy. We trust Staverton House with my mother-in-law and they never let us down.
Thank you, it is a pleasure to care for your mother in law.
Upon moving into Staverton House, my Aunt was made thoroughly welcome by the wonderful, caring and friendly staff. They have gone out of their way to make her feel at home and settled. Activities have been tailored to accommodate her needs and to make her feel useful and part of the family. We cannot thank everyone involved enough for taking such good care of her and for keeping us informed throughout. Although Staverton came highly recommended, it was reassuring to see what we'd heard, put into action.
Mum is always happy and (this is extremely important) feels safe. What more could you wish for?
Lets not forget this is a difficult and challenging environment the team have chosen to work in; they always conduct themselves with complete professionalism and discretion. Somehow they seem to be able to maintain a sense of humour!
In a word, Staverton House is exceptional
Thank you so much, it is a pleasure to care for your Mum!
Since moving our mother to Staverton house we have been very pleased with the high level of care. The staff are very kind, the rooms very comfortable and quiet, and the food is excellent. Most importantly we are kept updated on any changes in mum's health, the doctor visits the home regularly and mum's needs are always attended to promptly.
When asked my opinion of Staverton House my answer is always the same - this is not a fancy most beautifully furnished care home, but it is the kindest most pleasant place anyone could possibly live. My husband of 62 years who has Parkinsons disease and Parkinsons dementia has been living at SH for over two years and I cannot recall having to complain about his treatment or care at any time, and there is no doubt in my mind that this is due to the training given by the Manager and her assistant and the careful selection of the staff she chooses to employ. Any request is dealt with promptly and the Managers are always available should I have any request. Nothing is too much trouble. Without exception the kindness and care given by the carers, and and the ancilliary workers at SH is exemplary and I strongly recommend it to anyone who has reason to have their relative in care.
Thank you so much, it is a pleasure to care for your Husband.
Excellent all around. Great care for father-in-law,
Thank you so much, it's a pleasure to care for your father in law.
The staff are amazing and go above and beyond to ensure the residents are put first. The atmosphere is warm, welcoming, happy and comfortable. My sister feels totally at home and loved.
Thank you, It is a pleasure to care for your sister.
This care home is a true gem. Foremost the staff are absolutely wonderful. Extremely kind with often complex dementia patients. All are treated with respect and humour. The atmosphere is warm and cheerful. It is a small facility so the staff know the patients really well. The team is very cohesive with superb managers who have been at Staverton House for years. Often there is a buzz in the house with so many cheerful staff around, meals and activities happening eg farm animals in a pen in the sitting room- lambs on residents' laps ! ball games, music and many arts and crafts sessions. The staff decorate the shared spaces with seasonal decorations so that the residents are aware of the time of year and also festive decorations for Christmas and Easter for example. The food is really good. The residents have freshly made baked goods at tea time too! Some of my father's family live abroad and biweekly at 9.30 am the staff connect us with him on Zoom which is fantastic for us and him.
Thank you so much, it is a pleasure to care for your Dad. Looking forward to seeing you soon!
Staverton House provides all of these things and so much more. The staff are literally amazing. The way they talk to my mum and all the other residents is nothing but admirable. Her care is exemplary; she is always clean and well-dressed and never just sat in her room alone. Time is taken every meal time to feed her without making her feel like she’s a child. Her dignity is of utmost concern to the staff, and they do this with such love and care.
Her mind is kept active with all the activities that are organised; she can sing, clap and laugh along with the staff and other residents.
The management is of the highest standard, and the staff are just wonderful. I am in awe of what these girls and guys do on a daily basis. The decision that my dad and I made to put Mum into Staverton House was the best decision we have ever made.
Thank you so much, Emma; it is a pleasure to care for your amazing Mum.
I cannot praise Staverton House enough. The atmosphere is so lovely! Management has created a wonderful place where relatives with dementia are not just treated with respect, but are allowed to be themselves and are not forced into any strict regime. Residents find that fun and enjoyment is always close at hand. The staff are just brilliant and you couldn’t ask for a better place!
Thank you so much Nicky, it is a pleasure to care for such a wonderful lady!
I have always found the staff to be really helpful and friendly. Whenever I visit I’m always made to feel welcome. I really feel that they care about my father and look after him well. The home are very good at keeping us update on my father's well-being. I really cannot fault the staff.
Thank you, it is a pleasure to care for Dad.
The love and care given to my dad by all of the staff has been exemplary, so much thought is given to each resident's care allowing them the opportunity to flourish and enjoy their lives despite their various medical issues.
The many activities from pancake making, Christmas parties, gardening, visiting animals etc are fully enjoyed by all, with families included at events throughout the year. We could not be happier with Dad's care, a proper home from home.
Thank you so much Christine, it is a pleasure to care for Dad.
My husband had stage fice kidney disease, insulin dependence, diabetes and Alzheimer's. He had become unmanageable at home and had been in respite elsewhere, who were threatening to evict him. I visited Staverton House with a friend and immediately felt cared for. The manager offered him a place, even though she knew about the problems elsewhere. He was welcomed into the family, and his challenging behaviour was managed with sensitivity, humour and patience, and I was reassured it was nothing that had not been seen before. I cannot thank all the staff enough for their care of my husband and myself.
Thank you so much, Joanne, for your lovely words; we hope to catch up with you soon.
Initial visit, we received a friendly welcome. The managers gave my friend plenty of opportunities to discuss her relative needs. The manager showed empathy and a professional approach. The staff we met seemed friendly and enthusiastic about their role. There were activities, including massage, nails being varnished and the activity coordinator spending one-on-one time with a resident.
Recommend this care home if you want a small family-feel environment.
Thank you, Deborah; it is a pleasure providing care for your mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Staverton House.
There are no upcoming events for Staverton House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Staverton House.
Accreditations
There are no accreditations posted yet for Staverton House.
Meet the Team (3)

Claire has been the Registered Manager at Staverton House since 2018. With over 20 years of experience in the care sector, she began her career as a Domiciliary Carer and, through dedication and hard work, progressed to become a Registered Manager in another care home in 2016.
Claire holds a Level 5 in Leadership and Management in Health & Social Care, equipping her with the skills and knowledge to lead our team with professionalism, compassion, and vision.
In addition to her management role, Claire is also a Mental Health First Aider at Staverton House, offering vital support and guidance to our team and residents’ families when it’s needed most.
We are proud to have Claire leading Staverton House with such dedication, empathy, and commitment to high-quality care.

After serving in the Armed Forces for 26.5 years until 2017, Neil began a new career in the care sector. Starting as a Support Worker with young adults with Autism, he later moved into dementia care, progressing through the roles of Care Assistant and Senior Care Assistant.
In September 2021, Neil joined Fidelia Care as Training Manager, supporting staff development and learning across the organisation. Recognised for his dedication and leadership, he was given the opportunity to step into the role of Deputy Manager in February 2023, a position he has proudly held ever since.
Bringing valuable experience from both military service and the care sector, Neil is committed to ensuring the highest standards of care, supporting the team, and making a positive difference in the lives of residents.

Shelly has been the Ancillary Manager at Staverton House since it opened in 2007. She manages the catering team and also the housekeeping and laundry team.
Frequently Asked Questions about Staverton House
What types of Care is Staverton House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Staverton House have?
There are 20 Single Rooms.
What are the Facilities & Services at Staverton House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Staverton House to the centre of Trowbridge?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Staverton House to verify any information. View our terms and conditions. Staverton House has an Enhanced Service -more info.