What types of Care is Staverton House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Staverton House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Staverton House to the centre of Trowbridge?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Staverton House care home, 51a Staverton, Trowbridge, Wiltshire BA14 6NX

Review from M C (Son of Resident) published on 3 October 2025 Submitted via Website • Report

Overall Experience

My Mother has been at Staverton House for about 18 months now. She tried so hard to remain independent & at home but the progression of her illness & onset of dementia meant she needed full time care. It's was a very difficult decision for all involved but the love and care from the team at Staverton

House made it all bearable & we were all soon smiling again. The care Mum receives is second to none as all of the staff are such lovely people that have become firm friends with her & all of us.
I've visited various care homes in the area all with slightly different ways of doing things, but I'm happy with the real family close knit atmosphere at Staverton House. Most importantly Mum's feels safe, loved & included.
Thank you all at Staverton House!

Reply from Claire Ross, Registered Manager at Staverton House

Thank you so much, it is a pleasure to care for your Mum.

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Review from D S (Son-in-law of Resident) published on 3 October 2025 Submitted via Website • Report

Overall Experience

My mother-in-law has been at Staverton House for eighteen months. The building is homely rather than palatial which was a cause for comment by some. We quickly came to understand that this was focusing on the wrong thing as it is the care that counts. The staff, residents and relatives are a tight

nit family doing the utmost for the residents to keep them, clean, safe and happy. We trust Staverton House with my mother-in-law and they never let us down.

Reply from Claire Ross, Registered Manager at Staverton House

Thank you, it is a pleasure to care for your mother in law.

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Review from Sara O (Niece of Resident) published on 15 September 2025 Submitted via Website • Report

Overall Experience

Upon moving into Staverton House, my Aunt was made thoroughly welcome by the wonderful, caring and friendly staff. They have gone out of their way to make her feel at home and settled. Activities have been tailored to accommodate her needs and to make her feel useful and part of the family. We cannot

thank everyone involved enough for taking such good care of her and for keeping us informed throughout. Although Staverton came highly recommended, it was reassuring to see what we'd heard, put into action.

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Review from Dave J (Son of Resident) published on 10 September 2025 Submitted via Website • Report

Overall Experience

The Staveton House care experience has always been a positive one. The staff are friendly and caring, both for the wellbeing of our mother and for us when we visit! They are empathetic, sympathetic and genuinely driven by a wish for the well being of the resident and their family.
Mum is always

happy and (this is extremely important) feels safe. What more could you wish for?
Lets not forget this is a difficult and challenging environment the team have chosen to work in; they always conduct themselves with complete professionalism and discretion. Somehow they seem to be able to maintain a sense of humour!
In a word, Staverton House is exceptional

Reply from Claire Ross, Registered Manager at Staverton House

Thank you so much, it is a pleasure to care for your Mum!

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Review from S C (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report

Overall Experience

Since moving our mother to Staverton house we have been very pleased with the high level of care. The staff are very kind, the rooms very comfortable and quiet, and the food is excellent. Most importantly we are kept updated on any changes in mum's health, the doctor visits the home regularly and mum's

needs are always attended to promptly.

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Review from G M (Wife of Resident) published on 28 April 2025 Submitted via Postal Card • Report

Overall Experience

When asked my opinion of Staverton House my answer is always the same - this is not a fancy most beautifully furnished care home, but it is the kindest most pleasant place anyone could possibly live. My husband of 62 years who has Parkinsons disease and Parkinsons dementia has been living at SH for

over two years and I cannot recall having to complain about his treatment or care at any time, and there is no doubt in my mind that this is due to the training given by the Manager and her assistant and the careful selection of the staff she chooses to employ. Any request is dealt with promptly and the Managers are always available should I have any request. Nothing is too much trouble. Without exception the kindness and care given by the carers, and and the ancilliary workers at SH is exemplary and I strongly recommend it to anyone who has reason to have their relative in care.

Reply from Claire Sweeney, Registered Manager at Staverton House

Thank you so much, it is a pleasure to care for your Husband.

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Review from A D (Son-in-law of Resident) published on 28 April 2025 Submitted via Postal Card • Report

Overall Experience

Excellent all around. Great care for father-in-law,

Reply from Claire Sweeney, Registered Manager at Staverton House

Thank you so much, it's a pleasure to care for your father in law.

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Review from M K (Sister of Resident) published on 11 April 2025 Submitted via Postal Card • Report

Overall Experience

The staff are amazing and go above and beyond to ensure the residents are put first. The atmosphere is warm, welcoming, happy and comfortable. My sister feels totally at home and loved.

Reply from Claire Sweeney, Registered Manager at Staverton House

Thank you, It is a pleasure to care for your sister.

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Review from Jane D (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report

Overall Experience

This care home is a true gem. Foremost the staff are absolutely wonderful. Extremely kind with often complex dementia patients. All are treated with respect and humour. The atmosphere is warm and cheerful. It is a small facility so the staff know the patients really well. The team is very cohesive with

superb managers who have been at Staverton House for years. Often there is a buzz in the house with so many cheerful staff around, meals and activities happening eg farm animals in a pen in the sitting room- lambs on residents' laps ! ball games, music and many arts and crafts sessions. The staff decorate the shared spaces with seasonal decorations so that the residents are aware of the time of year and also festive decorations for Christmas and Easter for example. The food is really good. The residents have freshly made baked goods at tea time too! Some of my father's family live abroad and biweekly at 9.30 am the staff connect us with him on Zoom which is fantastic for us and him.

Reply from Claire Sweeney, Registered Manager at Staverton House

Thank you so much, it is a pleasure to care for your Dad. Looking forward to seeing you soon!

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Review from Emma D (Daughter of Resident) published on 10 January 2024 Submitted via Website • Report

Overall Experience

The hardest decision anyone can make is to put a loved one into residential care. To know that they are well cared for and all their needs are being met is paramount.
Staverton House provides all of these things and so much more. The staff are literally amazing. The way they talk to my mum and all

the other residents is nothing but admirable. Her care is exemplary; she is always clean and well-dressed and never just sat in her room alone. Time is taken every meal time to feed her without making her feel like she’s a child. Her dignity is of utmost concern to the staff, and they do this with such love and care.
Her mind is kept active with all the activities that are organised; she can sing, clap and laugh along with the staff and other residents.
The management is of the highest standard, and the staff are just wonderful. I am in awe of what these girls and guys do on a daily basis. The decision that my dad and I made to put Mum into Staverton House was the best decision we have ever made.

Reply from Claire Sweeney, Registered Manager at Staverton House

Thank you so much, Emma; it is a pleasure to care for your amazing Mum.

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Review from Nichola M (Sister of Resident) published on 3 January 2024 Submitted via Website • Report

Overall Experience

I cannot praise Staverton House enough. The atmosphere is so lovely! Management has created a wonderful place where relatives with dementia are not just treated with respect, but are allowed to be themselves and are not forced into any strict regime. Residents find that fun and enjoyment is always close

at hand. The staff are just brilliant and you couldn’t ask for a better place!

Reply from Claire Sweeney, Registered Manager at Staverton House

Thank you so much Nicky, it is a pleasure to care for such a wonderful lady!

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Review from Chris F (Son of Resident) published on 8 December 2023 Submitted via Website • Report

Overall Experience

I have always found the staff to be really helpful and friendly. Whenever I visit I’m always made to feel welcome. I really feel that they care about my father and look after him well. The home are very good at keeping us update on my father's well-being. I really cannot fault the staff.

Reply from Claire Sweeney, Registered Manager at Staverton House

Thank you, it is a pleasure to care for Dad.

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Review from Christine j (Daughter of Resident) published on 7 December 2023 Submitted via Website • Report

Overall Experience

My dear dad has been a resident of Staverton House/the Old Vicarage for 5 years.
The love and care given to my dad by all of the staff has been exemplary, so much thought is given to each resident's care allowing them the opportunity to flourish and enjoy their lives despite their various medical issues.

The many activities from pancake making, Christmas parties, gardening, visiting animals etc are fully enjoyed by all, with families included at events throughout the year. We could not be happier with Dad's care, a proper home from home.

Reply from Claire Sweeney, Registered Manager at Staverton House

Thank you so much Christine, it is a pleasure to care for Dad.

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Review from Joanne E (Wife of Resident) published on 12 May 2023 Submitted via Postal Card • Report

Overall Experience

My husband had stage fice kidney disease, insulin dependence, diabetes and Alzheimer's. He had become unmanageable at home and had been in respite elsewhere, who were threatening to evict him. I visited Staverton House with a friend and immediately felt cared for. The manager offered him a place, even

though she knew about the problems elsewhere. He was welcomed into the family, and his challenging behaviour was managed with sensitivity, humour and patience, and I was reassured it was nothing that had not been seen before. I cannot thank all the staff enough for their care of my husband and myself.

Reply from Claire Sweeney, Registered Manager at Staverton House

Thank you so much, Joanne, for your lovely words; we hope to catch up with you soon.

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Review from J V (Friend of Resident) published on 17 February 2023 Submitted via Postal Card • Report

Overall Experience

Initial visit, we received a friendly welcome. The managers gave my friend plenty of opportunities to discuss her relative needs. The manager showed empathy and a professional approach. The staff we met seemed friendly and enthusiastic about their role. There were activities, including massage, nails

being varnished and the activity coordinator spending one-on-one time with a resident.

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Review from Deborah F (Daughter of Resident) published on 11 October 2022 Submitted via Website • Report

Overall Experience

Lovely little care home. My mum has a cosy room overlooking the garden, clean and tidy. Staff are very friendly and helpful and always keep us updated. The family are confident Mum is having the care and support she requires.
Recommend this care home if you want a small family-feel environment.

Reply from Claire Turner, Registered Manager at Staverton House

Thank you, Deborah; it is a pleasure providing care for your mum.

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Review from Peter F (Husband of Resident) published on 5 October 2022 Submitted via Website • Report

Overall Experience

My wife has been a resident at Staverton for three years.
My wife has deteriorated over this period due to her Alzheimer's.
She is now confined to bed and needs constant care.
During this period, she has recieved excellent care from the staff, managers and all the people involved with her care.
She

has a comfortable room, and her appearance is always clean and made as comfortable as possible.
The staff are always pleasant and helpful.

Reply from Margaret Mathews, Administrator at Staverton House

Thank you so much for your review. It is a pleasure to care for such a wonderful lady.

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Review from Ian G (Son of Resident) published on 5 October 2022 Submitted via Website • Report

Overall Experience

Background - my mum is 83, has dementia and has been at Staverton House now for 6 months. We've always been fairly close, but now she doesn't know who I am. Her previous home closed due to retirement, and Staverton House was the only home offered.
The first time I visited was moving Mum in. I have

been impressed by the professionalism, dedication and enthusiasm of all the staff from day one.
The rooms are large and bright, and from what I've seen, they all have en suites. I haven't seen any meals, so can't comment, but the menus are varied. There are regular on-site activities.
Mum was seen by the local GP not long after arriving, who called me to give feedback. He commented that he would be happy to have a relative there. I agree; I am very happy to have Mum at Staverton House.

Reply from Margaret Mathews, Administrator at Staverton House

Thank you so much for your review. We are delighted that your mum has settled in at Staverton House.

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Review from E N (Husband of Resident) published on 6 February 2020 Submitted via Postal Card • Report

Overall Experience

My wife has been a resident in Staverton House since September 2018. During this time, her dementia has worsened, and she has now lost her mobility and needs to use her wheelchair for lengthy distances; as she can only walk with her zimmer frame for a few yards. Recently she has had a stroke, the new

manager, assistant manager and every member of staff have provided first-class care and support. The accommodation and facilities are excellent. The food is very good. There are good activities and entertainment, including visits to outside sources and activities. I am always welcomed and kept informed of my wife's condition.

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Review from H M (Wife of Resident) published on 9 December 2019 Submitted via Postal Card • Report

Overall Experience

This is a small, warm and friendly home from home for my husband. The carers are very caring dealing with some very difficult situations on a daily basis with smiles and warmth trying to make the residents lives as comfortable as possible.