Staverton House

Mum had been rejected from one care home after 24 hours due to her very complex dementia needs. Staverton House provided a safe and very caring space for her, where she could just be herself and her behaviours were met with kindness and understanding. The care given from staff to residents is clear to see and, as a family, we were very grateful mum found her place here. We felt mum was in safe hands.

My husband has been at Staverton just over three years after I transferred him after 3 months in a most unsuitable care home. The management and all staff across all levels are the best. Never had agency staff in 3 years. Husbands needs are increasing steadily requiring more nursing care as time goes on. I visit him every day and have no concerns at all.

I'm so happy my dad is at Staverton House. I am aware of how good it is because he was at another home before Staverton, so I have something to compare to. The best thing is the staff, they are all so genuinely nice, friendly and caring. Always the same staff, no agency workers, ever. They have outside entertainers that visit, these are always good. The place is constantly being cleaned and is spotless. I have absolute peace of mind that my dad is being well cared for.

When Mum suddenly became unwell the staff were by her side, holding her hand and reassuring her right to the end - she could not have been in better hands. Care manager, Claire, and her team are amazing and made all the difference Mum and us all. Thank you.

My mum has been in your care since August this year- (3 months) and I cannot fault in any way at all. Thank you.

Thank you all at Staverton House!

My mother-in-law has been at Staverton House for eighteen months. The building is homely rather than palatial which was a cause for comment by some. We quickly came to understand that this was focusing on the wrong thing as it is the care that counts. The staff, residents and relatives are a tight nit family doing the utmost for the residents to keep them, clean, safe and happy. We trust Staverton House with my mother-in-law and they never let us down.

Upon moving into Staverton House, my Aunt was made thoroughly welcome by the wonderful, caring and friendly staff. They have gone out of their way to make her feel at home and settled. Activities have been tailored to accommodate her needs and to make her feel useful and part of the family. We cannot thank everyone involved enough for taking such good care of her and for keeping us informed throughout. Although Staverton came highly recommended, it was reassuring to see what we'd heard, put into action.

In a word, Staverton House is exceptional

Since moving our mother to Staverton house we have been very pleased with the high level of care. The staff are very kind, the rooms very comfortable and quiet, and the food is excellent. Most importantly we are kept updated on any changes in mum's health, the doctor visits the home regularly and mum's needs are always attended to promptly.

When asked my opinion of Staverton House my answer is always the same - this is not a fancy most beautifully furnished care home, but it is the kindest most pleasant place anyone could possibly live. My husband of 62 years who has Parkinsons disease and Parkinsons dementia has been living at SH for over two years and I cannot recall having to complain about his treatment or care at any time, and there is no doubt in my mind that this is due to the training given by the Manager and her assistant and the careful selection of the staff she chooses to employ. Any request is dealt with promptly and the Managers are always available should I have any request. Nothing is too much trouble. Without exception the kindness and care given by the carers, and and the ancilliary workers at SH is exemplary and I strongly recommend it to anyone who has reason to have their relative in care.

Excellent all around. Great care for father-in-law,

The staff are amazing and go above and beyond to ensure the residents are put first. The atmosphere is warm, welcoming, happy and comfortable. My sister feels totally at home and loved.

This care home is a true gem. Foremost the staff are absolutely wonderful. Extremely kind with often complex dementia patients. All are treated with respect and humour. The atmosphere is warm and cheerful. It is a small facility so the staff know the patients really well. The team is very cohesive with superb managers who have been at Staverton House for years. Often there is a buzz in the house with so many cheerful staff around, meals and activities happening eg farm animals in a pen in the sitting room- lambs on residents' laps ! ball games, music and many arts and crafts sessions. The staff decorate the shared spaces with seasonal decorations so that the residents are aware of the time of year and also festive decorations for Christmas and Easter for example. The food is really good. The residents have freshly made baked goods at tea time too! Some of my father's family live abroad and biweekly at 9.30 am the staff connect us with him on Zoom which is fantastic for us and him.

The management is of the highest standard, and the staff are just wonderful. I am in awe of what these girls and guys do on a daily basis. The decision that my dad and I made to put Mum into Staverton House was the best decision we have ever made.

I cannot praise Staverton House enough. The atmosphere is so lovely! Management has created a wonderful place where relatives with dementia are not just treated with respect, but are allowed to be themselves and are not forced into any strict regime. Residents find that fun and enjoyment is always close at hand. The staff are just brilliant and you couldn’t ask for a better place!

I have always found the staff to be really helpful and friendly. Whenever I visit I’m always made to feel welcome. I really feel that they care about my father and look after him well. The home are very good at keeping us update on my father's well-being. I really cannot fault the staff.

The many activities from pancake making, Christmas parties, gardening, visiting animals etc are fully enjoyed by all, with families included at events throughout the year. We could not be happier with Dad's care, a proper home from home.

My husband had stage fice kidney disease, insulin dependence, diabetes and Alzheimer's. He had become unmanageable at home and had been in respite elsewhere, who were threatening to evict him. I visited Staverton House with a friend and immediately felt cared for. The manager offered him a place, even though she knew about the problems elsewhere. He was welcomed into the family, and his challenging behaviour was managed with sensitivity, humour and patience, and I was reassured it was nothing that had not been seen before. I cannot thank all the staff enough for their care of my husband and myself.

Initial visit, we received a friendly welcome. The managers gave my friend plenty of opportunities to discuss her relative needs. The manager showed empathy and a professional approach. The staff we met seemed friendly and enthusiastic about their role. There were activities, including massage, nails being varnished and the activity coordinator spending one-on-one time with a resident.