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Staverton House

51a Staverton, Trowbridge, Wiltshire BA14 6NX
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Staverton House, Trowbridge
Staverton House, Trowbridge
Staverton House, Trowbridge

Staverton House is a specialist designed luxury care home for people with dementia and related illnesses.

Staverton House is part of Fidelia Care Ltd.

Staverton House has been built to the highest standards. Colour and visual prompts are used to enable residents to retain their independence, and regain a sense of achievement.

The home is situated between Bradford-on-Avon, Trowbridge and Melksham but with the usual village amenities close at hand....  

Care Provided by Staverton House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia Care£1,800 - £1,830£1,800 - £1,830

All potential clients are individually assessed prior to admission.

Contact Staverton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Fidelia Healthcare Ltd
  • Private Owned

Person in charge

  • Claire Ross(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: -1
  • Number of floors: 2

Room Information

  • Single Rooms (20)
  • Single Rooms with ensuite Wet Room (20)

Visiting

  • Any time

Parking

  • Parking on site

Staverton House Reviews (33)

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9.7

Staverton House has a Review Score of 9.7 (9.684) out of 10, based on 13 reviews in the last 2 years. Over all time Staverton House has 33 reviews.

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Showing 33 reviews matching selected criteria
Review from Peter F (Husband of Resident) published on 5 October 2022 Submitted via Website
Overall Experience
My wife has been a resident at Staverton for three years.
My wife has deteriorated over this period due to her Alzheimer's.
She is now confined to bed and needs constant care.
During this period, she has recieved excellent care from the staff, managers and all the people involved with her care.
She has a comfortable room, and her appearance is always clean and made as comfortable as possible.

The staff are always pleasant and helpful.

Reply from Margaret Mathews, Administrator at Staverton House

Thank you so much for your review. It is a pleasure to care for such a wonderful lady.

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Review from Ian G (Son of Resident) published on 5 October 2022 Submitted via Website
Overall Experience
Background - my mum is 83, has dementia and has been at Staverton House now for 6 months. We've always been fairly close, but now she doesn't know who I am. Her previous home closed due to retirement, and Staverton House was the only home offered.
The first time I visited was moving Mum in. I have been impressed by the professionalism, dedication and enthusiasm of all the staff from day one.
The rooms are large and bright, and from what I've seen, they all have en suites. I haven't seen any meals, so can't comment, but the menus are varied. There are regular on-site activities.

Mum was seen by the local GP not long after arriving, who called me to give feedback. He commented that he would be happy to have a relative there. I agree; I am very happy to have Mum at Staverton House.

Reply from Margaret Mathews, Administrator at Staverton House

Thank you so much for your review. We are delighted that your mum has settled in at Staverton House.

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Review from E N (Husband of Resident) published on 6 February 2020 Submitted via Postal Card
Overall Experience

My wife has been a resident in Staverton House since September 2018. During this time, her dementia has worsened, and she has now lost her mobility and needs to use her wheelchair for lengthy distances; as she can only walk with her zimmer frame for a few yards. Recently she has had a stroke, the new manager, assistant manager and every member of staff have provided first-class care and support. The accommodation and facilities are excellent. The food is very good. There are good activities and entertainment, including visits to outside sources and activities. I am always welcomed and kept informed of my wife's condition.

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Review from H M (Wife of Resident) published on 9 December 2019 Submitted via Postal Card
Overall Experience

This is a small, warm and friendly home from home for my husband. The carers are very caring dealing with some very difficult situations on a daily basis with smiles and warmth trying to make the residents lives as comfortable as possible.

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Review from Robert W (Son of Resident) published on 23 July 2019 Submitted via Postal Card
Overall Experience

We come to the home every day. We are greeted warmly and welcomed. Anything new we need to know, we are either told straight away or I have a phone call. The carers are kind, caring and efficient, seeing to my mum's every need. They carry all our worries, as we know they all do their very best. When Mum went into the home we had 3 basic wishes - for her to be safe, comfortable and fed. All of these things and much more are provided. We are very grateful to everyone at Staverton House.

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Review from Susan F (Niece of Resident) published on 22 November 2018 Submitted via Website
Overall Experience
I moved my uncle into Staverton House a month ago as he was becoming very forgetful and lived over an hour’s drive away.

He has a lovely, bright, cheerful room with his own ensuite which he loves.

The staff are caring and understanding and getting him involved in doing things as in his home he had become a recluse. They have walked with him to the local pub and had lunch which he very much enjoyed as he used to do this when he was fit and able. He has his daily paper and appears so much more relaxed. The meals are fabulous he says and finally is putting the weight back on that he lost.

I can’t praise the home highly enough and want to say a BIG thank-you to them. They helped me when I needed help too. You are all wonderful.

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Review from H B (Daughter of Resident) published on 22 November 2018 Submitted via Postal Card
Overall Experience

As a family, we are very pleased with the care our mother receives. It is a relief to know she is in a safe environment. Staff are polite and always ready to answer any questions we may have.

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Review from C & N S (Son of Resident) published on 20 August 2018 Submitted via Postal Card
Overall Experience

This is a very well run home. The staff are caring and genuinely concerned with the wellbeing of their residents. The home is clean and well maintained and the accommodation is generous. The atmosphere is relaxed allowing the residents free reign with the minimum of interference, but not at the expense of the supervision. The regime is very flexible allowing residents to feel comfortable in what is, after all, their home. Highly recommended.

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Review from George B (Husband of Resident) published on 8 March 2018 Submitted via Postal Card
Overall Experience
Very good care.

Excellent staff and very caring.

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Review from D P (Partner of Resident) published on 1 March 2018 Submitted via Postal Card
Overall Experience

My partner and I have been together for over forty years. The last two and a half years she has been in care I have seen her every other day, the first home, which was a really nice home, but some way from Trowbridge, so we had her transferred to this home. Med sized home, very warm and friendly home, she settled in very quickly. Her room nice size, also a good garden. Staverton House is one of the best in Trowbridge and she is very happy there.

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Review from Susan W (Wife of Resident) published on 14 November 2016 Submitted via Postal Card
Overall Experience

I could not wish for a better place for my husband, it is spotless in every way. Good food and wonderful carers that I can call day or night. They all speak so lovingly to my husband. The social entertainment to stimulate them is wonderful. Top marks for all. Well done Staverton House.

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Review from Jo H (Niece of Resident) published on 20 June 2016 Submitted via Website
Overall Experience
We moved my aunt into Staverton House 1 year ago. The Manager of the home welcomed us, gave us a guided tour, and made us feel very happy with the home. My aunt's dementia has improved immensely. At one time she would not leave her room at the old home. Now she interacts with others in the lounge, is taking her medication, and her general health has improved.
The staff cannot do enough for both the residents and the relatives, who are welcome at any time of the day. They have just held a fete at the home which raised money to treat the residents. If my aunt needs anything, or there are health issues, the management team are straight on the phone. They update us regularly, and also include us in events should we wish to attend.

My aunt has a lovely room with an en-suite upstairs, and it is always kept very very clean and tidy. The staff use aprons on the residents to prevent food spill ages, and monitor their well-being constantly.

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Review from Glen R (Son of Resident) published on 11 November 2015 Submitted via Postal Card
Overall Experience

Since moving my mother into Staverton House I have been very impressed with the facilities and staff. What has impressed me most has been the time and attention the staff have given me - as in I feel they have educated me and seen to my needs and they constantly keep me up to date with my mothers status. As I sign in they always take the time to inform me of my mums present status i.e. whether she has bathed, eaten or her present state of mind.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (0)

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Meet the Team (3)

Claire Ross
Claire RossJob Title:Registered ManagerJoined: 2018

Claire has been the Registered Manager at Staverton House since 2018. With over 20 years of experience in the care sector, she began her career as a Domiciliary Carer and, through dedication and hard work, progressed to become a Registered Manager in another care home in 2016.

Claire holds a Level 5 in Leadership and Management in Health & Social Care, equipping her with the skills and knowledge to lead our team with professionalism, compassion, and vision.

In addition to her management role, Claire is also a Mental Health First Aider at Staverton House, offering vital support and guidance to our team and residents’ families when it’s needed most.

We are proud to have Claire leading Staverton House with such dedication, empathy, and commitment to high-quality care.

Neil Harden
Neil HardenJob Title:Deputy ManagerJoined: 2021

After serving in the Armed Forces for 26.5 years until 2017, Neil began a new career in the care sector. Starting as a Support Worker with young adults with Autism, he later moved into dementia care, progressing through the roles of Care Assistant and Senior Care Assistant.

In September 2021, Neil joined Fidelia Care as Training Manager, supporting staff development and learning across the organisation. Recognised for his dedication and leadership, he was given the opportunity to step into the role of Deputy Manager in February 2023, a position he has proudly held ever since.

Bringing valuable experience from both military service and the care sector, Neil is committed to ensuring the highest standards of care, supporting the team, and making a positive difference in the lives of residents.

Shelly McLelland
Shelly McLellandJob Title:Ancillary ManagerJoined: 2007

Shelly has been the Ancillary Manager at Staverton House since it opened in 2007. She manages the catering team and also the housekeeping and laundry team.

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