Ashley Lodge

Colmore Crescent, Moseley, Birmingham B13 9SJ
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9.6 28 Reviews
  • Ashley Lodge, Birmingham
Ashley Lodge delivers a high standard of residential care by understanding the individual and changing needs of each resident being cared for.

The aim of the home is to provide professional care, which has a personal touch, in a relaxed and homely environment.

Daily activities are organised to interest and stimulate the personal hobbies and interests of residents ensuring they enjoy a good quality of life.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1400
  • Self-Funded Residential Dementia Care: £950 – £1400
  • RESPITE Self-Funded Residential Care: £950 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1400

These prices are only a guideline, please contact Ashley Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Tony Wilson (Area Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (22)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors are welcome at all times but the home advise them to avoid meal times where possible.

Parking

  • Ashley Lodge has plenty of onsite parking.

Ashley Lodge Reviews (28)

9.6

Ashley Lodge has a Review Score of 9.6 (9.569) out of 10, based on 7 reviews in the last 2 years.
Over all time Ashley Lodge has 28 reviews.

Overall Experience
  • 20
  • 8
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Date Published
  • 28
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  • 7
  • 21
Reviewer Connection to Ashley Lodge
  • 14
  • 8
  • 2
  • 1
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  • 1
  • 1
Total of 28, showing 21-28
Review from J M (Daughter of Resident) published on 16 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum has received at Ashley Lodge is excellent. The management has a great team. I have been to many homes but have not seen a better one.
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Review from A T (Daughter of Resident) published on 21 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here for nine years with Alzheimer's and I have felt that the care provided has been of the highest standard. Any issues or concerns raised are dealt with quickly and are reassured instantly. Home cooked food is appetising and healthy.
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Review from Tracy M (Daughter-in-law of Resident) published on 24 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is set in pleasant gardens which are enjoyed freely by the residents. The home is warm, inviting and homely not at all institutional. The food home cooked and excellently well balanced. The activities are provided almost daily for users to take advantage of when desired. The staff and
level of care is second to none. Each member of the team is dedicated to the care and well-being of all residents and make families feel welcome and at ease with peace of mind too.
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Review from Ian M (Son of Resident) published on 23 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care the residents receive is of an outstanding quality. Dad loves it there and is doing really well. His room is spacious and we can make it his own with accessories. He loves the garden and spends time out there when weather permits. We no longer have to worry about him, all aspects of his health
and well being are taken care of. It also helps that it's a lovely old building with lots of original features.
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Review from Stacey N (Granddaughter of Resident) published on 4 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
- Cleanliness could be improved - floors, mirrors and displays etc.
- Communication in regards to doctors/medication and general information could improve. We only hear of staff when we ask about her. We should be notified more frequently.
- Staff are extremely kind and friendly.
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Review from W A (Daughter of Resident) published on 3 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has always been well looked after.
Staff are very caring. Ashley Lodge is very clean. We've never had to make any complaints. Management very approachable and friendly.
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Review from Linda G (Daughter of Resident) published on 3 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A lovely home. Not like a care home but a home. Pleasant and helpful staff at all times.
When you enter the home, there are no shells at all. A lovely big house with lovely features and gardens and patio area.
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Review from Stephen C (Son of Resident) published on 12 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely place. When I visit my mom I am alwasy made to feel welcome. Clean, tidy, cup of tea or coffee and biscuits. Mom seems happy. Maybe could do with a few activities.
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Current Review Score: 9.6 (9.569)

Overview of Review Score

The Review Score of 9.6 (9.569) out of 10 for Ashley Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.869 for Ashley Lodge is calculated as follows: ( (74 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 84 Ratings = 4.869
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Ashley Lodge is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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