Arden Park

101 Armscott Road, Wyken, Coventry CV2 3AQ
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9.3 21 Reviews
  • Arden Park, Coventry
Arden Park offers first class accommodation and 24-hour care in a luxurious setting, combining a whole host of equipment and modern facilities designed specifically to meet the needs of elderly adults.

The home is ideally placed to enjoy the benefits of a safe and tranquil location close to all amenities, whilst being easily accessible to the M6 motorway, with Coventry City Centre being only a short drive away.

Arden Park offers accommodation for 31 residents in 29 single rooms and three twin rooms, many of which are equipped with en-suite facilities.

Every room is equipped with an emergency call system and the home is fully equipped with appropriate facilities for the disabled.

Friendly caring staff are committed to providing professional care to make life as comfortable as possible for all residents.

There is a registered care manager together with their care staff and auxiliary staff to ensure the smooth running of the home.

Arden Park Care Home provides an open visiting policy for friends and relatives and, subject to availability, the home is able to provide accommodation to visitors travelling long distances.

The home has a wide selection of single and companion en-suite rooms, all of which have been decorated to provide the highest standards in comfort and care. The bedrooms offer TV and internet access and a telephone socket can be installed for a private telephone if required.

Arden Park Care Home encourages residents to bring any special personal items such as paintings and ornaments, to help the residents feel more at home. Every room is fitted with a nurse call system for safety.

Meal times at Arden Park are a real pleasure, the resident chef creates an interesting and varied choice of dishes designed to appeal to all tastes, using local produce where possible. Meals can be taken with other residents in the dining room or in the privacy of the resident's own room.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £950
  • Self-Funded Residential Dementia Care: from £950
  • RESPITE Self-Funded Residential Care: from £950
  • RESPITE Self-Funded Residential Dementia Care: from £950

Fees are agreed dependant on assessed needs of the resident

These prices are only a guideline, please contact Arden Park to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Nicola Hambridge (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS referrals, social services referrals and private residents
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1985
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (2)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Arden Park Reviews (21)

9.3

Arden Park has a Review Score of 9.3 (9.278) out of 10, based on 10 reviews in the last 2 years.
Over all time Arden Park has 21 reviews.

Overall Experience
  • 12
  • 7
  • 1
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  • 0
Date Published
  • 21
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  • 10
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Reviewer Connection to Arden Park
  • 7
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  • 5
  • 1
  • 1
Total of 21, showing 1-20
Review from Mary B (Sister of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience since my sister came to the home, the staff are helpful, down to earth. Friendly and happy in the workplace, meals are very good.
Reply from Nicola Hambridge, Home Manager at Arden Park

Thank you for your kind words, We are very happy to hear that you are happy with the care your sister recieves in the home

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Review from Kathleen R (Sister of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They are very lovely people in there and all the carers are so nice and the manager is very nice and helpful. The cooks are very helpful too.
Reply from Nicola Hambridge, Home Manager at Arden Park

Thank you for your kind words, we are veryhappy to hear that the staff are very helpful

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Review from V C (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the time Mum went into Arden Park, she has been shown kindness and compassion. Mum finds the home very homely and finds her meals cooked perfectly and are not only nutritious but delicious. The staff are approachable and very willing to help. Personally, they have become like friends to me too.
Thank you.
Reply from Nicola Hambridge, Home Manager at Arden Park

Thank you so much for your kind words, we are so happy that your mum has settled in well at Arden Park and feels like part of our family

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Review from W F (Daughter of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been looked after so well in Arden Park, as a nervous daughter when we first arrived to 5 weeks on, I don't know why I felt so nervous, the staff are absolutely amazing caring for mum and couldn't have asked for better. Mum loves the food and the party days.
Reply from Nicola Hambridge, Home Manager at Arden Park

Thank you so much for your kind words. We are very glad to hear you are happy with the care and treatment your mum is receiving at the home.

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Review from Debbie G (Daughter of Resident) published on 6 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a bad fall my Mum left hospital on a Discharge-to-Assess basis. We had no input to where she might be placed so I feel we were very lucky that Arden Park was home to Mum for 10 weeks. I struggled with the idea that Mum was in a specialist dementia care home as most of the residents were clearly
much further down their dementia journey. But I needn't have worried as the care team were absolutely brilliant. Everyone was hardworking, compassionate and caring, not just in dealing with my Mum but also in providing reassurance to our family. There is a lovely atmosphere in the home and it feels calm and welcoming. The staff are attentive and formed a lovely relationship with my Mum. There was often laughter between the carers and Mum which really helped her to settle.
I also must mention the food provided, what a great chef they have. Lovely meals and frequent tea and cake/biscuits throughout the day. Thank you to everyone at Arden Park for all you support and kindness.
Reply from Nicola Hambridge, Home Manager at Arden Park

We are so glad to hear that you was happy with your mums stay at Arden Park. She was a pleasure to look after and we do hope that she is doing well.

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Review from Kath P (Sister of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On my first visit, I was very emotional but realised it was because a lot of the residents were visibly very poorly, time has shown how the staff are kind, caring and hard-working. I would like to thank all the staff who have looked after my sister so nicely, I also think the food and kitchen facilities
are excellent.
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Review from Gillian E (Sister of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I would like to see more done in the garden i.e. open it up to make it more accessible with some nice flower beds and seating etc. in different areas as I do think it is important for the residents to be able to walk outside into the fresh air.
Reply from Nicola Hambridge, Home Manager at Arden Park

Thank you for your review. Hopefully the weather starts to pick up so we can start getting the residents outside

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Review from Michael W (Son of Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly caring staff and good homely facilities.
Reply from Nicola Hambridge, Home Manager at Arden Park

Thank you for your positive review. Here at Arden Park we strive on hard work and dedication to our residents ensuring all residents feel at home, safe and secure.

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Review from C F (Son of Resident) published on 22 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff is always pleasant, approachable, helpful and knowledgeable. Queries dealt with very quickly. In the short time my mother has been there I am very satisfied with the care she has received.
Reply from Nicola Hambridge, Home Manager at Arden Park

Here at Arden Park, we are very happy to hear that you are very satisfied with the care your mother is receiving.

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Review from M J (Daughter of Resident) published on 16 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to Arden Park Care Home via hospital, initially for a six-week assessment period.
I had resigned myself to having to struggle with her to remain in Arden Park as she is a fiercely independent lady who had continually said she wanted to go back to her own home.
My brother and I were
absolutely astounded when, at the end of the six weeks, she decided she didn’t want to leave Arden Park.
I can put my hand on my heart and say I cannot fault the staff for the care and attention they give my mother and whilst visiting her I always see the “girls” chatting to all the other residents, simple conversation goes a long way!
The food at mealtimes smells amazing and the menu is varied.
The manager is lovely, there’s always a smile on her face and nothing is ever any trouble.
Wonderful home that may not suit everyone but nor do all hotels, we are all different but this home suits my mother.
Reply from Nicola Hambridge, Care Home Manager at Arden Park

Thank you very much for your kind words regarding your mother's care at the home. She is a pleasure to care for and I am so pleased to hear she is enjoying being at the home. I am very proud of my team of hardworking, dedicated staff and I am pleased that you have noticed their hard work on your visits.

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Review from L S (Daughter of Resident) published on 8 August 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
When my mum first came to this home in 2022 I found it welcoming and plenty of staff there to help. The rooms are lovely with plenty of light, they seemed to have activities for them to participate in if they wished to do so and if not it was fine. I have however found in the past six months or so seen
it go downhill, hardly any staff about no activities whatsoever are in place, and staff don’t seem to listen to the residents about what they need or want. I have noticed a lot of the residents including my mum go downhill fast as there is nothing for them to do, they stick on the radio and telly even if they want it on or not and let them amuse themselves, it’s so sad to see as this was a lovely home and we were very happy. I hate seeing my mum like this and other residents. I do understand it’s a very hard job and a thankless job and they are all underpaid and overworked but this is still no excuse for the leaves of care and kindness.
Reply from Deborah Hambridge, Care Home Manager at Arden Park

We were sorry to hear of your recent experience in relation to activities at Arden Park. Unfortunately, our activities member of staff has been away from work for some time. While we have made an effort to cover these hours, this has not always been possible. We hope, however, you will witness a return to your previous experience regarding a full provision of activities in the near future.

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Review from Beverley E (Daughter of Resident) published on 25 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Arden Park always has a very calm, family, friendly atmosphere. My mother has been warmly welcomed and enabled to settle into her new home very quickly. The staff are very courteous, consistently kind and very caring. They got to know my mum very quickly. Her holistic needs are verin met at a high standard.
The staff are able to answer any of my questions due to their in-depth knowledge of my mother.
Reply from Deborah Hambridge, Care Home Manager at Arden Park

Thank you very much for the comments that you have made on the home. I am very pleased that your mother has settled well into the home and is making herself some new friends in the home. I have seen that your mother is enjoying spending time in the communal lounge and interacting with everyone, staff included. Staff have informed me that your mother is a joy to care for and is always very grateful for the care provided to her.

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Review from P G (Son of Resident) published on 13 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Arden Park since September 2022 and although not in good health, she has been extremely well cared for. All the staff are friendly and approachable and always have my mother's best interest at heart.
Reply from Deborah Hambridge, Care Home Manager at Arden Park

We really appreciate the comments made. The care of our residents at Arden Park is paramount. The manager has an open-door policy at the home where residents or their families can visit the office at any time.

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Review from Mick R (Friend of Resident) published on 18 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Arden Park today and was very impressed with the staff in regard to safeguarding the residents from covid however I am disabled and find it hard to stand up for very long and in Arden Park, there is no room for a chair to sit down (awaiting the covid test result). I think the porch needs to
be extended so people with a problem standing could sit down. That is the only moan. You can be very pleased with the people who work there.
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Review from Tom M (Son of Resident) published on 16 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Takes good care of our mum. The staff interact with the residents on a regular basis and all always friendly. Knowing the way they are gives us all peace of mind.
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Review from Mike M (Son of Resident) published on 2 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff and facilities.
The manager and carers are great and look after our mum and give 100 percent care.
Thank you.
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Review from Marion K (Sister of Resident) published on 21 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and her team are very friendly. I am very pleased with the way they treat my sister and myself at all times. The home is very clean and the food is excellent. She is very well looked after.
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Review from Dennis F (Son of Resident) published on 13 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother entered the home following hospital treatment. She was made to feel very welcome in the home and was treated with a great deal of kindness which was so important at a very anxious time for her. I also felt very confident form the start that she was in good and caring hands. My mother has now
been in the home for 17 months and has been looked after really well during that time.
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Review from Patricia P (Wife of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found most of the staff to be extremely friendly and caring. The atmosphere of the home is very welcoming and the menu is very varied. The manager is always willing to talk to me if any problems occur and I am always offered a drink if I want one. There are activities and entertainment.
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Review from Kenneth S (Son of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been so happy with everything at Arden Park, very caring and informative.
My mother in law was also here and received the same wonderful care and comfort until her death. I cannot fault it in any way!
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Current Review Score: 9.3 (9.278)

Overview of Review Score

The Review Score of 9.3 (9.278) out of 10 for Arden Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.378 for Arden Park is calculated as follows: ( (61 Excellents x 5) + (42 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 119 Ratings = 4.378
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Arden Park is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Nicola Hambridge

Job Title: Home Manager Joined: 2023

Nicola has recently joined us again as the Home Manager having previously worked in Care at Arden Park.

Frequently Asked Questions about Arden Park

What types of Care is Arden Park registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Arden Park have?

There are 29 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Arden Park?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Arden Park to the centre of Coventry?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Arden Park to verify any information. View our terms and conditions. Arden Park has an Enhanced Service - more info.