Grove House

215 Tamworth Road, Keresley, Coventry CV7 8JJ

Grove House is a converted Victorian home, set in its own beautiful grounds, providing residential and respite care for the people of Coventry and Warwickshire.

For sitting and relaxing there are two comfy and cosy lounges as well as an attractive conservatory lounge, which offers a quiet and warm space from where you can enjoy views of the extensive gardens.

Bedrooms are individually and tastefully decorated, and you are able to add your own treasured possessions to make your room truly feel like a home from home.

Good home cooked food is an essential part of daily life at Grove House, as well as a full range of interesting activities for you to enjoy.

The home’s experienced staff will only deliver care suited to your own particular needs. Whatever those needs are, the team understand the need to treat you with compassion, dignity and respect at all times.

Owner: Ratan Homes Ltd

Person in charge: Stephanie Watson (Care Manager)

Local Authority / Social Services: Coventry City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 29 Service Users

Registered Care Categories*: Old Age

Admission Information: Any. Ages 65+.

Single Rooms: 23

Shared Rooms: 3

Rooms with ensuite WC: 0

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Television point in own room

Visiting:

We have an open door policy, visiting anytime of the day.

Parking:

Car park located at front of building

Latest Care Quality Commission* Report on Grove House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.4 (maximum of 10) for Grove House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Grove House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.506 for Grove House is calculated as follows: ( (44 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 83 Ratings = 4.506

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.862 Points relating to the number of positive Reviews for Grove House is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 5 Reviews ÷ 5.8 Target = 0.862

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 Grove House has a Review Score of 9.4 (9.368) from 7 Reviews


Average Ratings

  • Excellent
    4
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Grove House?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Grove House

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    2
  • Niece of Resident/Service User
    1

My mother was accepted into Grove House initially for three weeks respite care after a stay in hospital and subsequent return home. Her general fitness was poor and management of her medication erratic. During her stay, she put on weight, regained her mental capacity and her fitness improved, her stay was extended by a further two weeks. We found the staff to be diligent, caring and helpful. My mother was well treated, respected and looked after in a way that meant what had been sole responsibility was now shared with people we trusted.

How likely would you be to recommend Grove House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

Mum has been a resident for 11 months. She settled in very well. We are more than happy with her placement at Grove House.

How likely would you be to recommend Grove House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

First impressions a year ago, when I urgently needed respite for my mother as I was going on holiday were correct...
Homely, fresh smelling, lovely day rooms, two overlooking a lovely, large garden.
I spoke to a resident there who said that the food was good - and it is!
The staff could not be more pleasant and helpful. Value for money is excellent.
Mum looks on it as a holiday (respite).
I get a break, Mum T.L.C. too - great!

How likely would you be to recommend Grove House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

When my mum came down from County Durham when she could no longer look after herself, I tried to find somewhere comfortable and homely.
Grove nursing home does all of that and more.
Really good staff who are well managed.
Keep up the good work. Thank you all.

How likely would you be to recommend Grove House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.2 out of 5

My mum has been a resident for 18 months and the care she receives is very good. She is treated with dignity at all times. The meals they receive are cooked on site and offer choices every day. It's not her 'home' but is as near as one could get.

How likely would you be to recommend Grove House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

My Uncle was discharged from hospital for respite care. On arrival he was unable to walk following a hip fracture, his condition was poor, and he'd been discharged with bedsores. The Manager clearly leads her team by example. They have been caring, supportive and helpful both to my Uncle and I. As a result he is now able to walk a little distance, (though at 95 it is unlikely he will ever walk unsupported). His skin is now in a better condition, and he looks so much more like his "old self!" This definitely is due to the care he has been given at Grove House.

How likely would you be to recommend Grove House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

Mum was admitted to Grove House for respite following a fall she had approx. 14 months ago. Unfortunately her recovery has taken a lot longer than expected and is still in residence, now awaiting a knee replacement. During her stay she has been very happy with the standard of care and the friendliness of the staff. Mums mobility is very limited and requires assistance with most aspects of her care, finding the staff really helpful & professional.

How likely would you be to recommend Grove House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

Submit a Review for Grove House

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for Grove House

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Grove House