Youell Court

Skipworth Road, Binley, Coventry CV3 2XA
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9.9 26 Reviews
  • Youell Court, Coventry
The Salvation Army believes that older members of the society deserve to be treated with dignity, and to receive care when it is needed, in an environment which will enhance quality of life. Youell Court provides residential care in a safe, secure, Christian environment for both men and women who can no longer manage in their own homes.


Youell Court was opened in October 2000. The building is owned by The Salvation Army and although admission is open to anyone irrespective of personal belief, its ethos is Christian. Not all the staff are practising Christians but Youell Court is run on Christian principles, and practical care is enhanced by an awareness that people may also need spiritual support. There is an ordained minister on the management team who is available for all residents.

This purpose-built centre for the elderly accommodates residents, living in 5 self-contained suites of eight single bedrooms, each suite having its own lounge and dining area.

At Youell Court, each resident is encouraged to remain as independent as possible and to continue to make choices which enhance and enrich life, as far as is practicable. Residents are encouraged to continue with former interests if at all feasible, and also to make suggestions for social activities.


Residents are encouraged to enjoy the gardens at Youell Court which are currently being developed to provide pleasure even for those whose sight may be failing. Residents also have access to the inner courtyards where they can sit and walk in safety.

Youell Court never forgets that each resident is an individual with individual needs.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1288
  • Self-Funded Residential Dementia Care: from £1288
  • RESPITE Self-Funded Residential Care: from £1288
  • RESPITE Self-Funded Residential Dementia Care: from £1288

These prices are only a guideline, please contact Youell Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Emma Bailie (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2001
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (40)

Parking

  • Ample car parking

Youell Court Reviews (26)

9.9

Youell Court has a Review Score of 9.9 (9.933) out of 10, based on 10 reviews in the last 2 years.
Over all time Youell Court has 26 reviews.

Overall Experience
  • 22
  • 4
  • 0
  • 0
  • 0
Date Published
  • 26
  • 2
  • 5
  • 10
  • 16
Reviewer Connection to Youell Court
  • 12
  • 7
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from Lynn M (Daughter of Resident) published on 4 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful place, great staff, clean, food good. Would recommend to everyone. Very well looked after.
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  • Treated with Dignity
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Review from Susan R (Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mum has been a Youell Court for 3 years. She has dementia and some physical difficulties. Staff at the home have always been welcoming, kind and friendly. There is a warmth and respect for individuals which always leaves me feeling reassured that Mum is understood and appreciated. The environment
is colourful and stimulating, always being refreshed and well maintained. The central gardens create a light airy effect and give Mum a feeling of being outside on the way to and from her bedroom. As a relative, I feel that my views are easy to communicate and acted upon.
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Review from Marian O (Daughter of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am a regular visitor to the home for nearly 3 years and have noticed a great improvement in the last 12 months. The improvement relates to the management of the number of staff employed. Activities are more varied and some are related to resident's requests
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Review from Carole G (Daughter of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A home which cares for its residents, retaining their dignity all times. The home has a friendly feel and the carers ensure that the residents are treated as individuals.
The only downside is that the meals are not cooked freshly on site and some meals are bland and unappealing.
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Review from Harvey P (Son of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring with a good Christian attitude, good management team and maintenance team are very good.
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Review from Mark N (Son of Resident) published on 26 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having visited numerous care facilities when my mother required 24/7 care, Youell Court was one of only two care homes that we felt confident in meeting her needs and satisfying our requirement to provide a safe, caring and professional service.
During her four and a half years stay to date, the quality
of care and constant improvement in staff's understanding of complex needs has continued to impress. This is not a Care Home in the old sense of the term, this is a home that cares, a home that is “home” to the residents a home that residents recognise as their home.
The staff employed at Youell Court are professional, dedicated, competent and friends with the residents and their visitors. The welcome is apparent upon entering the home and all staff are familiar with all residents needs and interests, irrespective of their individual roles and responsibilities. This home fills me with confidence in its ability to provide my mother with care, friendship and a happy place to live.
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Current Review Score: 9.9 (9.933)

Overview of Review Score

The Review Score of 9.9 (9.933) out of 10 for Youell Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.933 for Youell Court is calculated as follows: ( (112 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 119 Ratings = 4.933
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Youell Court is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jul 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Emma

Emma Bailie

Job Title: Registered Manager Joined: 2017

I have been the home manager at Youell Court since 2017.
I have worked in the care industry for over 24 years.


I have level 5 in leadership & management, in 2020 I was a finalist in the Great British Care Awards.


I am a dementia friend & I strive to give the residents living at Youell Court the best quality of life.


I am married to Michael, we have 2 daughters & a Labrador Stanley. I love to secretly shop and enjoy spa days & I love food!

Debbie

Debbie Woodward

Job Title: Business & Facilities Manager Joined: 2015

I have been in post since 2015 in this role.


I am the mental health first aider, the Ergocoach trainer, I have a Level 4 award in leadership & management, I have a Diploma in mindfulness, I am a dementia friend and I love putting all of these skills into practice at Youell Court.


I enjoy leading wellbeing days for staff.


I have been married for almost 18 years to Baz. I have got 3 children and 2 grandsons. I love going to the gym, I enjoy going out for meals and socialising, and I enjoy reading and knitting.

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