Temple Balsall, Knowle, Solihull B93 0AN
The Foundation of Lady Katherine Leveson is part of a Christian community that takes pride in the living environment and care services it offers to older people with care needs.
Residents enjoy a historic building with scenic surroundings that is fully compliant with current care regulations and run by carers up to date with the latest care sector skills and innovations.
The Foundation's self-contained units are ideal for individuals with care needs and the service supports an active lifestyle, alongside professional care.
Owner: Foundation of Lady Katherine Leveson
Person in charge: Kevin Allen (Care Home Manager)
Local Authority / Social Services: Solihull Metropolitan Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 30 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Admission Information: Ages 65+.
Single Rooms: 30
Rooms with ensuite WC: 30
Facilities & Services: Respite Care • Convalescent Care • Sheltered Housing • Own GP if required • Own Furniture if required • Smoking not permitted • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on The Foundation of Lady Katherine Leveson: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Foundation of Lady Katherine Leveson has a Review Score of 8.2 (8.229)
The Review Score of 8.2 (maximum of 10) for The Foundation of Lady Katherine Leveson is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for The Foundation of Lady Katherine Leveson in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.646 for The Foundation of Lady Katherine Leveson is calculated as follows: ( (33 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 48 Ratings = 4.646
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.583 Points relating to the number of positive Reviews for The Foundation of Lady Katherine Leveson is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 2 Reviews ÷ 6 Target = 0.333
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Michael B (Husband of Resident) on Tuesday 28 March 2017. Relates to February 2017.
Lady Katherine Leveson came recommended and I was lucky enough to find that a vacancy existed for my wife. Since becoming a resident she has been treated extremely well. We have experience of "carers" visiting our house and were sure that we would never enlist their help again. What a revelation it was to experience the care and affection in Lady Katherine Leveson.
How likely would you be to recommend The Foundation of Lady Katherine Leveson? Extremely Likely
Overall Standard: Good
Facilities: Satisfactory
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Satisfactory
Staff: Good
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by K H (Daughter of Resident) on Tuesday 21 March 2017. Relates to February 2017.
The staff are happy, friendly and willing. The home is clean, warm and welcoming.
The food is exceptional and there is always a good choice.
The entertainment is excellent with staff arranging special themes i.e Burns night, St George's Day etc. The staff always join in and are extremely attentive and caring.
How likely would you be to recommend The Foundation of Lady Katherine Leveson? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by Jean B (Resident) on Thursday 10 March 2016. Relates to February 2016.
I was very pleased with my stay at Temple Balsall with the food and company.
How likely would you be to recommend The Foundation of Lady Katherine Leveson? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Mark J (Son of Resident) on Thursday 3 December 2015. Relates to October 2015.
My mother has now been in Lady Katherine for six months and is very happy there. They pay attention to her particular wishes and needs and have been marvellous in dealing with her independence and infirmity. She really likes the food, and the way you can ask for a glass of wine or sherry, or a light supper in your room, and cups of tea for visitors. Sometimes we get frustrated by communication blips but the "senior" care staff and manager are very open and responsive to complaints, questions and suggestions (like tidying up the wheelchair shed).
How likely would you be to recommend The Foundation of Lady Katherine Leveson? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Good
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for The Foundation of Lady Katherine Leveson
There are currently no Care Home Idol entrants who have performed at The Foundation of Lady Katherine Leveson
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