The care, kindness and compassion at Lady Katherine are outstanding
Mary B (Daughter of Resident)
Wonderful surroundings and pervading peaceful ambience.
G A (Resident)
The staff are wonderful and the setting by the church and beautiful grounds is perfect for her.
L E (Daughter of Resident)
All residents who move to us have a prior assessment with our Care Manager. The type of accommodation offered and the resulting fee is based on our Care Manager's assessment of the level of care needed.
Accommodation, a full care package, all meals and activities are included in our fees.
Additional services such as hairdressing (we have our own salon) are at an additional cost.
These prices are only a guideline, please contact Lady Katherine Housing & Care to find out the exact price for your requirements.
Visitor parking outside the front of the care home. Additional parking can be found just past Temple House, in the main car park, on Fen End Road West. B93 0AN.
Lady Katherine Housing & Care has a Review Score of 9.6 (9.632) out of 10, based on 21 reviews in the last 2 years.
Over all time Lady Katherine Housing & Care has 53 reviews.
Thank you so much for taking the time to leave a review. We're really pleased to hear that you felt reassured and that your mom had a good stay with us. It means a lot to know our care made a positive difference. We hope to welcome your mom again soon!
We truly appreciate your kind words and your support. It's wonderful that your mother, as an independent resident, enjoys her freedom while still being a valued part of our community and she is very happy and proud of her apartment.
It warms our hearts to hear your kind words. Knowing that your mother enjoyed her short but sweet stay with us; it truly means a lot to us. Your positive feedback helps boosts us to providing compassionate care for all our residents and strengthens the wonderful community we share. Thank you!
Thank you so much for your kind feedback and appreciation, this is highly appreciated by us all, we are delighted to have you join our community and you are a great addition to the Lady K family- All the best.
Thank you so much for your kind words! It really warms my heart to hear how much of a difference we've been able to make in your mom's care. I know how tough it can be to make such a big change, so I'm so glad our team could make the process easier for you. We're always here to help and ensure your mom feels supported. And yes, plenty of tea and biscuits are definitely part of the package!
Thank you so much for your heartfelt review. It truly means the world to us to hear that Lady Katherine's feels like a family and has provided your Mum with the care, comfort and happiness she deserves. We're honoured to have been part of her journey for the past eight years and grateful for your trust in us.
We are deeply moved by your heartfelt words and cannot thank you enough for taking the time to share your experience with us. It has been a true honor to care for your mother since 2018, and we are humbled by your kind acknowledgment of the love, respect, and dignity our team provided to her every day. Your appreciation for our staff, from their compassionate care during challenging moments to their efforts in ensuring a warm and clean environment, means the world to us. Celebrating special occasions and witnessing your mother's joy during daily activities, especially the singing, brought smiles to all of us. As her journey neared its end, we were privileged to provide the palliative care she deserved, embracing her with gentleness and kindness. Your gratitude touches our hearts, and we are honored to have been a part of her life and your family's journey. Thank you for trusting us and allowing us to share in your mother's story. She will forever remain in our hearts.
Thank you for sharing your thoughtful feedback regarding our building and facilities. We truly value input from our residents and visitors, as it helps us continually enhance the experience and environment we provide. It's wonderful to hear that you appreciate the communal atmosphere in the lounge area, where residents can enjoy each other's company. We are committed to offering choice and flexibility for residents to enjoy both shared and private spaces, supporting their comfort and well-being.Your kind words about our staff mean a great deal to us. We're proud of our dedicated team, many of whom have been with us for a long time, and we strive to maintain a positive, supportive environment for both residents and visitors.Thank you again for your valuable feedback. If you have further suggestions or concerns, please feel free to reach out.
Thank you for your lovely feedback. We are delighted to hear that your mum had a positive experience during her respite care and that the environment felt like a home away from home. Our team takes great pride in providing attentive, compassionate care, and we are so pleased that you found the staff responsive and the surroundings peaceful. We look forward to welcoming your mum back for her next stay.
Thank you so much for sharing your experience at Lady Katherine over the past two years. We're delighted to hear that you found the care provided by our staff to be wonderful and that you were able to transition to more independent living as your health improved. It's our goal to ensure that all residents feel comfortable and well-supported, no matter their level of need. We're also pleased to know that you find the accommodations and facilities to be satisfactory.
Thank you Jason for leaving a review, we are delighted that your experience with your father's transfer to Lady K went smoothly and efficiently. It's wonderful to know that you were impressed with the excellent care and compassion shown by our staff. We look forward to continuing to provide your father with the highest standard of care and support.
Thank you so much for your heartfelt review. We are deeply touched by your kind words and are honoured to have had the opportunity to care for your father during such a significant time in your family's life. We understand how challenging the transition can be and we're grateful that our team's efforts made a positive impact. Seeing your father settle in and become a cherished part of the Lady Katherine family brings us immense joy. It's truly rewarding to know that he is happy, content, and surrounded by both familiar and new friends. Your recommendation means the world to us, and we are committed to providing the same level of care and compassion to all our residents. We are blessed to have your father with us and we will continue to ensure that he remains in a loving and safe environment. Thank you once again for your kind words and support. Your appreciation fuels our dedication to our work.
Thank you for taking your time to complete a review - it is wonderful to hear that you have made The Court your home and that you are happy with the care you receive. We are committed to providing the highest standard of care for all our residents; your feedback is invaluable as we continually strive to improve our services. Thank you again for choosing Lady Katherine Leveson as your home. We look forward to continuing to care for you.
We are incredibly touched by your kind words! We strive to provide the highest level of care and support for all our residents, and it truly warms our hearts to hear that you feel you've received such attentive care from our entire team. We are so grateful to have you as part of our community! Thank you for taking the time to share your positive experience. This feedback is invaluable in helping us continue to provide exceptional care.
Thank you so much for taking the time to share your positive experience with Lady Katherine Housing and Care. It truly means a lot to us to hear that our staff has been so helpful and supportive for both you and your father. We take pride in going the extra mile for our residents and their families, and your feedback reinforces the dedication of our team.
Thank you so much for taking the time to share your wonderful review of Lady Katherine's. It truly warms our hearts to hear about your positive experiences with us, both during your initial visit over 20 years ago and your recent return for respite care and eventually a permanent residency. We're also thrilled you were able to move into one of our newly renovated apartments. We're constantly working to improve our facilities and services to ensure residents feel comfortable and safe. Thank you again for your kind words and for choosing Lady Katherine's as your home. We are committed to providing you with the care and support you deserve, both now and in the future. All the best.
Thank you so much for your review. Your client is a lovely lady who we are happy to have with us. She has blossomed so much in the time she has been here and continues to enjoy all that we have to offer at Lady Katherine Leveson.
Thank you so much for your review. Your mother had been a member of the Lady Katherine family for a long while and is missed by us all. Best wishes from all the Team.
Thank you for your kind review. We are pleased to have you both living with us and enjoying all that Lady K has to offer.
Kind regards
The Review Score of 9.6 (9.632) out of 10 for Lady Katherine Housing & Care is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I have always been passionate about working in care and have been fortunate enough to gain extensive experience in this field over the years, and to be working in such a beautiful, historic environment at Temple Balsall.
I commenced my journey with the Lady Katherine Housing & Care family back in 2010, starting out as a night carer. By 2012, I achieved my Level 2 Diploma in Health and Social Care, paving the way to a career I am deeply passionate about. With a dedication to continuous learning, I successfully completed the NVQ Level 5 Management Leadership for Health and Social Care.
During the twelve happy years working at our care home, I was promoted to increasingly more senior roles until I was appointed the registered care manager in 2022.
I have been working at Lady Katherine Housing & Care home for the last 6 years starting as a Care Assistant and then being progressively promoted to become Deputy Care Manager in 2022.
I have a passion for working in Health and Social Care and love working at Lady Katherine. I studied Health & Social Care at University College Birmingham and then pursued a BA Honours Degree in Social Care at Wolverhampton University. My academic achievements have helped me become a highly skilled and knowledgeable professional in my field.
Working at Lady Katherine Housing & Care is a particularly rewarding experience. I am drawn to the unique atmosphere, history and surroundings of the community. The residents and my colleagues made me feel welcome and valued from the moment I walked through the door. I am grateful to be part of such a warm and caring team and I am committed to continue providing the best possible care to our residents.
I am always dedicated to go above and beyond for those I care for and their families.
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