Homestead Care Home

208 Ogley Road, Brownhills, Walsall WS8 6AN
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9.7 42 Reviews
  • Homestead Care Home, Walsall
The Homestead Care Home provides specialised care for elderly people suffering from past and present mental illness. This purpose built facility provides round the clock care and has achieved the internationally recognised standard of ISO 9001:2008 and the nationally recognised standard Investors In People.

Accommodation at The Homestead is offered in 35 single rooms, 13 of which have en-suite facilities. Residents are welcome to bring personal possessions. Communal areas include three lounge areas and a dining room. A nutritious and varied menu is offered and special diets can be catered for upon request.

Social and recreational activities are offered and entertainment provided as well as outings.

Please visit their website for further information.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1125
  • Self-Funded Residential Dementia Care: from £1125
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1150

These prices are only a guideline, please contact Homestead Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Homestead Services Ltd

Person in charge

  • Alexandra Aulton (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)

Visiting

  • Flexible visiting

Parking

  • Onsite Car Park

Homestead Care Home Reviews (42)

9.7

Homestead Care Home has a Review Score of 9.7 (9.696) out of 10, based on 8 reviews in the last 2 years.
Over all time Homestead Care Home has 42 reviews.

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Date Published
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Reviewer Connection to Homestead Care Home
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Total of 42, showing 21-40
Review from Mireille T (Daughter of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Homestead Care Home for 15 years. It is his home and the carers are like family to him and him to them. He is happy and well looked after. The home itself is a bright and pleasant space and the staff are professional and friendly.
I live in Spain and the team always keeps
me updated and are happy to take my calls and visits if I've just finished work or turn up straight from the airport! I know that Dad is in safe hands and that staff genuinely have his best interests at heart.
Throughout the pandemic, like many residents, Dad was high risk and needed to be shielded. The manager and her team at Homestead were quick to act and stopped visitors, even family when required, in order to protect those in their care.
I would recommend Homestead to anyone looking for a new home for their loved one.
Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments about Homestead.


We are pleased to hear that you are happy with Homestead and the care received here.

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Review from Nat H (Great Great-Niece of Resident) published on 16 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Yes, the building is bright, inviting and comfortable, but it truly is people that make it a home, with a truly remarkable team providing an exemplary service but above all, love and care for all their residents. On a personal note, I can not praise or thank the team enough for getting my 89-year-old
auntie, whom tested positive with COVID and who has a variety of ailments/health conditions, through such a terrible time, in which she has now come out the other end and is now happy and glowing again.
Thank yous so much from all of us.
Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for such a lovely review of our home.
We are pleased to hear your positive feedback about the Homestead.

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Review from Anita W (Daughter of Resident) published on 16 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The management and staff are extremely helpful, kind and very caring, they go the extra mile to ensure the residents are well cared for. I have peace of mind knowing that my mother is looked after so well, she is happy and content there and she feels safe. I am really pleased that we chose this home
as it is just the right size, all the staff know all the residents and call them all by their names. I would recommend this care home to anyone.
Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments.
We are pleased to hear that you and your mother are happy with Homestead and the care received within the home.

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Review from Lisa T (Daughter of Resident) published on 15 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are extremely happy with the care that our father receives at Homestead. The home is always well kept, and the staff are very welcoming and very friendly. I would definitely recommend this care home to anyone who is looking in this area.
Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments.
We are glad to hear you are happy with the care home and the care that your father receives at Homestead.

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Review from Emma J (Daughter of Resident) published on 15 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This really does feel like home. The staff are always caring and helpful and it is very well maintained and the decoration is very well done. They provide lots of entertainment and different activities on a daily basis.
The food is very good quality and they provide a varied diet.
The staff have been
absolutely amazing and, even during lockdown, have maintained regular contact and updates. I cannot praise Homestead enough for the care and respect given.
Reply from Alexandra Rogers, Manager at Homestead Care Home

It is lovely to hear your positive comments. Thank you.
We are pleased to hear that you are happy with Homestead and the services we provide to your mum.

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Review from Julia H (Daughter of Resident) published on 15 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad has been at Homestead now for around two years. Dementia is a cruel disease and changes your loved one so much. Unfortunately, dementia made my dad quite difficult to handle however in all his time here I can honestly say he has been treated with respect, consideration and care. Many members
of the care team have been here a while and work so hard and whenever I have been there, they have always had a smile, sometimes under even quite trying circumstances. We looked at several homes and I am so glad we decided on Homestead. Thank you to the team.
Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments.
We are glad to hear that you feel that Homestead has been a good choice to meet your dad's care needs.

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Review from Karen P (Niece of Resident) published on 15 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Homestead Care Home provides excellent care for my aunt who has vascular dementia. They treat their residents as if they were one of their own family. They are very patient, helping the residents to do everything for themselves if they are able to and keeping them stimulated with a variety of regular
activities including day trips. As a family member, nothing is too much trouble when you visit the home or phone/email with enquiries. During COVID-19 and isolation, they have been innovative by providing video calling for their residents to keep in touch with their families whilst at the same time keeping their staff and residents safe. The home itself is very clean and the furniture is both practical and comfortable. I would have no problem recommending anyone to Homestead Care Home for themselves or their relatives.
Reply from Alexandra Rogers, Manager at Homestead Care Home

Thank you for your lovely comments.
We are pleased both you and your aunt are happy with Homestead and the care provided.

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Review from June R (Wife of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband, diagnosed with mixed dementia 5 years earlier, moved to Homestead Care Home straight from hospital. He was welcomed into his light and airy room, well furnished and with en-suite facilities, by patient caring staff, all of whom had an easy cheerful approach to their work. My husband settled
quickly into a routine enjoying the food cooked for him and joining the often stimulating and entertaining activities provided for the residents. Management I found extremely cooperative and friendly, willing to explain and reassure any worries I may have had. I really can't speak too highly of this care home and its management and staff.
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Review from Jo C (Niece of Resident) published on 2 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is the staff at Homestead that makes it such a warm and welcoming place to be. They care so much for each and every resident - treating each one with the dignity and respect they deserve. They always say "Hello" with a smile to everyone. I would definitely recommend Homestead as a safe and secure
environment to take care of a loved one.
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Review from Mark J (Son of Resident) published on 25 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad came here in September 2018.
We were unaware of him being brought here due to hospital communication (lack of).
Our biggest recommendation is due to how the staff and management here looked after him, we decided to keep him here even though we are 10 miles away.
I can't fault this home in
any way. Top people who work here. Thanks for looking after my Dad properly.
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Review from Karen J (Daughter of Resident) published on 25 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant care home, staff lovely and approachable and interact with residents.
The management and staff are what makes Homestead a lovely place.
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Review from Barrie P (Son-in-law of Resident) published on 13 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father in law was made very welcome into the care home and has settled in well. He has improved dramatically since moving in. He gets shaved every day, tea and biscuits mid-morning, looked after really well. You couldn't wish for better staff. A very well run home, the manager is really good at her
job.
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Review from L C (Daughter of Resident) published on 13 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home has amazing staff and the manager is fantastic, a really professional lady in every way. The care is genuine and staff work really hard to care for all the residents. The needs of the residents are varied so it is very challenging. The home has been totally renovated to a very good standard.
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Review from N B (Daughter-in-law of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Homestead Care Home has changed my mother-in-law. She is like a different person, joining in with whatever activities have been arranged. The carers really co care about the residents. There is no doubt they enjoy their job. The manager, other staff and the owner are also very caring. It's a happy home
and I'm so pleased that my mother-in-law has settled in in a short space of time. It is a wonderful home.
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Review from Margaret R (Wife of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All care assistants and management caring and do everything to make the residents feel at home. Nothing was too much trouble. All queries and problems were dealt with immediately.
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Review from Wilfred Anthony G (Nephew of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is a very good home. The patients are kept clean and tidy. The food is excellent. It is hard to find fault with this home or the staff.
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Review from J A (Daughter of Resident) published on 26 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am satisfied with the care of my mum at the care home. Staff are very good and helpful and make you feel welcome when visiting. A very family, homely atmosphere and I feel more content myself knowing she is being well cared for.
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Review from Bryan H (Resident) published on 1 April 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mom has been here now for just over 2 years. I can only say that since the higher management has changed the home, has gone from strength to strength. She is treated with the dignity she deserves and all the staff treat her as if she was their own mother. Long may this continue.
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Review from Betty C (Wife of Resident) published on 15 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Residents are woken every morning and dressed ready for the day. Chiropody, hairdressing and shaving are given when needed. Staff training is easy to see because everyone works together as a team which also reflects good managemnet. Although my husband has had two falls this in no way reflects on the
staff. Paramedics arrived quickly and hospital treatment was given if necessary, visitors are always welcome and I have recommended the Homestead Care Home to other people.
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Review from Hazel T (Wife of Resident) published on 5 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friendly and will take the time to answer any questions and bring me up to date as to what my husband has been doing, he has dementia he is happy smiling but will not keep still always walking about. He goes to the office for his chocolate. He can be stubborn at times e.g. would not
have his toenails cut, but he is happy so am I with the way he is looked after.
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Current Review Score: 9.7 (9.696)

Overview of Review Score

The Review Score of 9.7 (9.696) out of 10 for Homestead Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.896 for Homestead Care Home is calculated as follows: ( (86 Excellents x 5) + (10 Goods x 4) ) ÷ 96 Ratings = 4.896
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Homestead Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (3)

Alex

Alex Aulton

Job Title: Registered Manager Joined: 2018

Alex’s journey with Homestead Care Home began in 2008, where she first discovered her passion for supporting others. She returned in 2018 as Deputy Manager and soon after became Home Manager, bringing with her over 17 years of experience in the health and social care sector. With a strong passion for dementia care, Alex ensures that every resident feels heard, valued, and in control of their own life. She is dedicated to creating a homely, person-centred environment where residents and their families feel truly cared for.

Stephanie

Stephanie Marriott

Job Title: Deputy Manager Joined: 2022

Stephanie joined Homestead Care Home in 2022 as a Senior Care Assistant and, through her dedication and passion, progressed to Deputy Manager in 2024. With over 16 years of experience in health and social care, mostly in complex care, she brings a wealth of knowledge to her role. Stephanie cares deeply about both resident and staff well-being and takes pride in creating a warm, family-oriented environment where everyone feels supported and valued.

Alex

Alex Matthews

Job Title: Deputy Manager Joined: 2025

Alex first worked at Homestead Care Home in 2022 as a Night Senior and has now returned as Deputy Manager. He has over 14 years of experience in health and social care, with specialist expertise in dementia and mental health. Alex is passionate about ensuring care is truly person-centred, with residents’ well-being always at the heart of everything he does. Bringing fresh ideas and a thoughtful approach, he is committed to supporting both residents and staff in a positive and caring environment.

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