Homestead Care Home

208 Ogley Road, Brownhills, Walsall WS8 6AN
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9.5 53 Reviews
  • Homestead Care Home, Walsall
The Homestead Care Home provides specialised care for elderly people suffering from past and present mental illness. This purpose built facility provides round the clock care and has achieved the internationally recognised standard of ISO 9001:2008 and the nationally recognised standard Investors In People.

Accommodation at The Homestead is offered in 35 single rooms, 13 of which have en-suite facilities. Residents are welcome to bring personal possessions. Communal areas include three lounge areas and a dining room. A nutritious and varied menu is offered and special diets can be catered for upon request.

Social and recreational activities are offered and entertainment provided as well as outings.

Please visit their website for further information.
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Care Provided by Homestead Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1125
  • Self-Funded Residential Dementia Care: from £1125
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1150

These prices are only a guideline, please contact Homestead Care Home to find out the exact price for your requirements.

Contact Homestead Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Homestead Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Homestead Services Ltd
  • Privately Owned

Person in Charge

  • Alex Matthews (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)

Visiting

  • Flexible visiting

Parking

  • Onsite Car Park

Homestead Care Home Reviews (53)

9.5

Homestead Care Home has a Review Score of 9.5 (9.545) out of 10, based on 15 reviews in the last 2 years.
Over all time Homestead Care Home has 53 reviews.

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Review from Cindy B (Wife of Resident) published on 17 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my husband was admitted for full-time care it was one of the worst events in my life but the carers at Homestead not only looked after him with empathy and kindness, but they also looked after me. He is treated with kindness and dignity, in a safe and relaxed environment. There are activities more
or less every day, which keep the residents engaged and happy.
I feel very lucky that he is so well cared for.
Reply from Alexandra Rogers, Manager at Homestead Care HomeThank you so much for your lovely review. I'm glad to hear your positive experience of Homestead. I will pass your lovely comments on to the staff.
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Review from Kim L (Niece of Resident) published on 7 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my Auntie for the first time today and was very impressed with the lovely and relaxed atmosphere at The Homestead Care Home. All the staff I met seemed lovely and treated all residents with respect and genuine interest.
Nothing appeared to be too much trouble and the manager was involving
all residents in the lounge I was in, in a game, which I thought was a wonderful idea. I applaud you all, not an easy job at all. Well done, I feel much happier knowing Auntie is in your care. Thank you all.
Reply from Alexandra Rogers, Manager at Homestead Care HomeThank you for your lovely comments, I will pass this on to the team. We are glad to hear of your pleasant experience at Homestead.
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Review from Lisa D (Daughter of Resident) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that my mom receives at Homestead Care Home is second to none. She has had periods where her health has deteriorated and the staff made sure that medical attention was sought immediately. My mom has vascular dementia which at times can make her upset and difficult to look after but the staff
do their best to make her feel safe, settled and happy. Whenever I visit she is always clean, well dressed and has always had a delicious home made meal. The staff communicate any important information to us about our mom and we have always had a good relationship with the carers and management. They really are a great team and provide a really personal level of care. There is always a friendly face when you visit. I would have no hesitation in recommending Homestead to anyone that is looking for somewhere safe, comfortable, welcoming and happy for a member of their family.
Reply from Alexandra Rogers, Manager at Homestead Care HomeThank you so much for taking your time to give this review. Your comments are lovely to read and I will relay this to our team.
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Review from Debbie R (Private Carer of Resident) published on 19 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I work at the sister home of Homestead Care Home and had the pleasure of working within Homestead throughout the first few weeks of December. The care, environment and staff are outstanding and was blown away by the love and compassion shown within the home. Every day the home has amazing activities
and entertainment, and it is so lovely to see how happy and content the residents are and the beautiful bonds that they have with the staff. I would highly recommend Homestead.
Reply from Alexandra Rogers, Manager at Homestead Care HomeThank you for your lovely comments. I will pass your comments on to the team.
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Review from Christine P (Daughter of Resident) published on 16 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been here just over twelve months. He settled well right from the start. The staff are all very friendly and caring. The manager has always been very kind and helpful. The staff always make us feel comfortable when we visit and seem to engage well with all the residents. We are always kept
informed of any changes with Dad's health or care.
Reply from Alexandra Rogers, Manager at Homestead Care HomeThank you for your lovely comments. I will pass your comments on to the team.
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Review from Stephen H (Son of Resident) published on 9 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has not been in the home for long and I can say with confidence how brilliant the staff are. Thanks for being warm and welcoming and looking after my dad when me and my wife need to concentrate on our daughter. Top quality care home, top quality staff.
Reply from Alexandra Rogers, Manager at Homestead Care HomeThank you for your lovely comments. I will pass your comments on to the team.
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Review from Trevor S (Husband of Resident) published on 25 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service provided and care shown by the entire team at Homestead has always been first class. It is obvious from my wife's reactions to input from all members of the Care Team that she feels comfortable and settled at Homestead. This, in turn, gives me peace of mind knowing that she is being well
looked after. The team members are always able to answer any queries that I might have without having to check with others, showing dedication and total involvement. There has always been total compliance with Covid regulations as applicable.
Reply from Alexandra Rogers, Manager at Homestead Care HomeThank you for your lovely feedback, I will pass this on to the rest of the team.
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Review from John L (Husband of Resident) published on 17 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife has now been a resident for four months. Apart from short 'respite' occupancies, this is her first permanent residence in a care home. She seems to be settled and content with the home and care staff. She changed to an en-suite room recently and I hope she will settle in. I find her answers
to my questions, sometimes produce unreliable answers. She still 'picks' her arms; this has been an ongoing problem, yet to be resolved. Because of her ongoing skin problems, we the family would prefer she has a daily shower, if at all possible.
Reply from Alexandra Rogers, Manager at Homestead Care HomeThank you for your comments and feedback. We will call you to complete a care plan review to which we can discuss in more detail.
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Review from Chris E (Nephew of Resident) published on 17 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has been a resident for 4 years. He has advanced Alzheimer’s, on moving to The Homestead he has been very content and settled.
The management and staff are great and have done a fantastic job during the very difficult Covid period. I have been able to visit in a way that was safe for all
concerned and for that I am very grateful.
I recently had the chance to share a day out with my uncle and other residents, it made a lovely change for us both.
Thank you to the manager and everyone at Homestead.
Reply from Alexandra Rogers, Manager at Homestead Care HomeThank you for your lovely comments. I will pass on your compliments to the staff too.
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Review from G P (Daughter of Resident) published on 12 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The love and care my mother received was brilliant. The last week of our mother's life the management and staff were amazing. We can not thank them all enough.
Reply from Alexandra Rogers, Manager at Homestead Care HomeThank you for your love comments. It was a pleasure to provide care to your mum. I will pass your lovely comments on to our care team too.
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Review from Stuart H (Son of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff at the Homestead Care Home have always been professional, understanding and above all else, extremely caring. They treat the residents at the home with both care and dignity and will go out of their way to be friendly to all of the residents. The home is clean and well maintained and there
has been considerable maintenance work going on recently to improve the standards still further.
Whenever we visit the home the staff are always welcoming and friendly and always seem to know where each of the residents is at any one time.
My mother took a while to settle in but that is down to the individual and not the home/staff, but now she seems to be in a better place mentally than when she first entered the home. We can't speak highly enough of the staff and would thank them for all they have done and continue to do.
Reply from Alexandra Rogers, Manager at Homestead Care HomeThank you for your lovely comments. We are pleased your experience is pleasant at Homestead and your mother has settled into the care home.
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Review from Mireille T (Daughter of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Homestead Care Home for 15 years. It is his home and the carers are like family to him and him to them. He is happy and well looked after. The home itself is a bright and pleasant space and the staff are professional and friendly.
I live in Spain and the team always keeps
me updated and are happy to take my calls and visits if I've just finished work or turn up straight from the airport! I know that Dad is in safe hands and that staff genuinely have his best interests at heart.
Throughout the pandemic, like many residents, Dad was high risk and needed to be shielded. The manager and her team at Homestead were quick to act and stopped visitors, even family when required, in order to protect those in their care.
I would recommend Homestead to anyone looking for a new home for their loved one.
Reply from Alexandra Rogers, Manager at Homestead Care HomeThank you for your lovely comments about Homestead.

We are pleased to hear that you are happy with Homestead and the care received here.
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Review from Nat H (Great Great-Niece of Resident) published on 16 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Yes, the building is bright, inviting and comfortable, but it truly is people that make it a home, with a truly remarkable team providing an exemplary service but above all, love and care for all their residents. On a personal note, I can not praise or thank the team enough for getting my 89-year-old
auntie, whom tested positive with COVID and who has a variety of ailments/health conditions, through such a terrible time, in which she has now come out the other end and is now happy and glowing again.
Thank yous so much from all of us.
Reply from Alexandra Rogers, Manager at Homestead Care HomeThank you for such a lovely review of our home.
We are pleased to hear your positive feedback about the Homestead.
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Review from Anita W (Daughter of Resident) published on 16 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The management and staff are extremely helpful, kind and very caring, they go the extra mile to ensure the residents are well cared for. I have peace of mind knowing that my mother is looked after so well, she is happy and content there and she feels safe. I am really pleased that we chose this home
as it is just the right size, all the staff know all the residents and call them all by their names. I would recommend this care home to anyone.
Reply from Alexandra Rogers, Manager at Homestead Care HomeThank you for your lovely comments.
We are pleased to hear that you and your mother are happy with Homestead and the care received within the home.
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Review from Lisa T (Daughter of Resident) published on 15 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are extremely happy with the care that our father receives at Homestead. The home is always well kept, and the staff are very welcoming and very friendly. I would definitely recommend this care home to anyone who is looking in this area.
Reply from Alexandra Rogers, Manager at Homestead Care HomeThank you for your lovely comments.
We are glad to hear you are happy with the care home and the care that your father receives at Homestead.
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Review from Emma J (Daughter of Resident) published on 15 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This really does feel like home. The staff are always caring and helpful and it is very well maintained and the decoration is very well done. They provide lots of entertainment and different activities on a daily basis.
The food is very good quality and they provide a varied diet.
The staff have been
absolutely amazing and, even during lockdown, have maintained regular contact and updates. I cannot praise Homestead enough for the care and respect given.
Reply from Alexandra Rogers, Manager at Homestead Care HomeIt is lovely to hear your positive comments. Thank you.
We are pleased to hear that you are happy with Homestead and the services we provide to your mum.
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Review from Julia H (Daughter of Resident) published on 15 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My dad has been at Homestead now for around two years. Dementia is a cruel disease and changes your loved one so much. Unfortunately, dementia made my dad quite difficult to handle however in all his time here I can honestly say he has been treated with respect, consideration and care. Many members
of the care team have been here a while and work so hard and whenever I have been there, they have always had a smile, sometimes under even quite trying circumstances. We looked at several homes and I am so glad we decided on Homestead. Thank you to the team.
Reply from Alexandra Rogers, Manager at Homestead Care HomeThank you for your lovely comments.
We are glad to hear that you feel that Homestead has been a good choice to meet your dad's care needs.
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Review from Karen P (Niece of Resident) published on 15 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Homestead Care Home provides excellent care for my aunt who has vascular dementia. They treat their residents as if they were one of their own family. They are very patient, helping the residents to do everything for themselves if they are able to and keeping them stimulated with a variety of regular
activities including day trips. As a family member, nothing is too much trouble when you visit the home or phone/email with enquiries. During COVID-19 and isolation, they have been innovative by providing video calling for their residents to keep in touch with their families whilst at the same time keeping their staff and residents safe. The home itself is very clean and the furniture is both practical and comfortable. I would have no problem recommending anyone to Homestead Care Home for themselves or their relatives.
Reply from Alexandra Rogers, Manager at Homestead Care HomeThank you for your lovely comments.
We are pleased both you and your aunt are happy with Homestead and the care provided.
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Review from June R (Wife of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband, diagnosed with mixed dementia 5 years earlier, moved to Homestead Care Home straight from hospital. He was welcomed into his light and airy room, well furnished and with en-suite facilities, by patient caring staff, all of whom had an easy cheerful approach to their work. My husband settled
quickly into a routine enjoying the food cooked for him and joining the often stimulating and entertaining activities provided for the residents. Management I found extremely cooperative and friendly, willing to explain and reassure any worries I may have had. I really can't speak too highly of this care home and its management and staff.
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Review from Jo C (Niece of Resident) published on 2 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is the staff at Homestead that makes it such a warm and welcoming place to be. They care so much for each and every resident - treating each one with the dignity and respect they deserve. They always say "Hello" with a smile to everyone. I would definitely recommend Homestead as a safe and secure
environment to take care of a loved one.
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Current Review Score: 9.5 (9.545)

Overview of Review Score

The Review Score of 9.5 (9.545) out of 10 for Homestead Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.670 for Homestead Care Home is calculated as follows: ( (127 Excellents x 5) + (45 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 179 Ratings = 4.67
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Homestead Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (3)

Alex

Alex Matthews

Job Title: Registered Manager Joined: 2025

Alex has been working in the care sector for over 14 years and has worked in both a care home setting and in the NHS mental health services. He has a wide range of knowledge across all sectors of person-centred care. Alex has always had the service users' needs at the heart of all he does and will continue to provide a high standard of care, ensuring the safety of our service users.


He started working at Homestead Care Home as a night senior back in 2022 and has progressed to Deputy Manager, leading to her becoming the Registered Home Manager.


Alex is passionate about creating a true “home from home” environment, where everyone feels comfortable, valued, and well looked after. Alex takes pride in leading a caring, compassionate team that always puts people first.


He says, "I feel it is a pleasure to be able to support those who are vulnerable and be a voice to speak up for these individuals who are unable to do so independently. I feel it is paramount to ensure person-centred care is delivered and give those individuals the best life possible."


The rewards have been immense for Alex, who tells us that it’s the gratitude and appreciation from families that continue to motivate the whole team here at Homestead Care Home to keep making a difference in the delivery of exceptional care.

Alex

Alex Aulton

Job Title: Registered Manager Joined: 2018

Alex’s journey with Homestead Care Home began in 2008, where she first discovered her passion for supporting others. She returned in 2018 as Deputy Manager and soon after became Home Manager, bringing with her over 17 years of experience in the health and social care sector. With a strong passion for dementia care, Alex ensures that every resident feels heard, valued, and in control of their own life. She is dedicated to creating a homely, person-centred environment where residents and their families feel truly cared for.

Stephanie

Stephanie Marriott

Job Title: Deputy Manager Joined: 2022

Stephanie joined Homestead Care Home in 2022 as a Senior Care Assistant and, through her dedication and passion, progressed to Deputy Manager in 2024. With over 16 years of experience in health and social care, mostly in complex care, she brings a wealth of knowledge to her role. Stephanie cares deeply about both resident and staff well-being and takes pride in creating a warm, family-oriented environment where everyone feels supported and valued.

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