Homestead Care Home

208 Ogley Road, Brownhills, Walsall WS8 6AN
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9.6 55 Reviews
  • Homestead Care Home, Walsall
The Homestead Care Home provides specialised care for elderly people suffering from past and present mental illness. This purpose built facility provides round the clock care and has achieved the internationally recognised standard of ISO 9001:2008 and the nationally recognised standard Investors In People.

Accommodation at The Homestead is offered in 35 single rooms, 13 of which have en-suite facilities. Residents are welcome to bring personal possessions. Communal areas include three lounge areas and a dining room. A nutritious and varied menu is offered and special diets can be catered for upon request.

Social and recreational activities are offered and entertainment provided as well as outings.

Please visit their website for further information.
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Care Provided by Homestead Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1125
  • Self-Funded Residential Dementia Care: from £1125
  • RESPITE Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Dementia Care: from £1150

These prices are only a guideline, please contact Homestead Care Home to find out the exact price for your requirements.

Contact Homestead Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Homestead Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Homestead Services Ltd
  • Privately Owned

Person in Charge

  • Alex Matthews (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (0)

Visiting

  • Flexible visiting

Parking

  • Onsite Car Park

Homestead Care Home Reviews (55)

9.6

Homestead Care Home has a Review Score of 9.6 (9.583) out of 10, based on 17 reviews in the last 2 years.
Over all time Homestead Care Home has 55 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Homestead Care Home
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Total of 55, showing 41-55
Review from June R (Wife of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband, diagnosed with mixed dementia 5 years earlier, moved to Homestead Care Home straight from hospital. He was welcomed into his light and airy room, well furnished and with en-suite facilities, by patient caring staff, all of whom had an easy cheerful approach to their work. My husband settled
quickly into a routine enjoying the food cooked for him and joining the often stimulating and entertaining activities provided for the residents. Management I found extremely cooperative and friendly, willing to explain and reassure any worries I may have had. I really can't speak too highly of this care home and its management and staff.
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Review from Jo C (Niece of Resident) published on 2 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is the staff at Homestead that makes it such a warm and welcoming place to be. They care so much for each and every resident - treating each one with the dignity and respect they deserve. They always say "Hello" with a smile to everyone. I would definitely recommend Homestead as a safe and secure
environment to take care of a loved one.
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Review from Mark J (Son of Resident) published on 25 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad came here in September 2018.
We were unaware of him being brought here due to hospital communication (lack of).
Our biggest recommendation is due to how the staff and management here looked after him, we decided to keep him here even though we are 10 miles away.
I can't fault this home in
any way. Top people who work here. Thanks for looking after my Dad properly.
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Review from Karen J (Daughter of Resident) published on 25 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant care home, staff lovely and approachable and interact with residents.
The management and staff are what makes Homestead a lovely place.
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Review from Barrie P (Son-in-law of Resident) published on 13 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father in law was made very welcome into the care home and has settled in well. He has improved dramatically since moving in. He gets shaved every day, tea and biscuits mid-morning, looked after really well. You couldn't wish for better staff. A very well run home, the manager is really good at her
job.
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Review from L C (Daughter of Resident) published on 13 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home has amazing staff and the manager is fantastic, a really professional lady in every way. The care is genuine and staff work really hard to care for all the residents. The needs of the residents are varied so it is very challenging. The home has been totally renovated to a very good standard.
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Review from N B (Daughter-in-law of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Homestead Care Home has changed my mother-in-law. She is like a different person, joining in with whatever activities have been arranged. The carers really co care about the residents. There is no doubt they enjoy their job. The manager, other staff and the owner are also very caring. It's a happy home
and I'm so pleased that my mother-in-law has settled in in a short space of time. It is a wonderful home.
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Review from Margaret R (Wife of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All care assistants and management caring and do everything to make the residents feel at home. Nothing was too much trouble. All queries and problems were dealt with immediately.
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Review from Wilfred Anthony G (Nephew of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is a very good home. The patients are kept clean and tidy. The food is excellent. It is hard to find fault with this home or the staff.
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Review from J A (Daughter of Resident) published on 26 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am satisfied with the care of my mum at the care home. Staff are very good and helpful and make you feel welcome when visiting. A very family, homely atmosphere and I feel more content myself knowing she is being well cared for.
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Review from Bryan H (Resident) published on 1 April 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mom has been here now for just over 2 years. I can only say that since the higher management has changed the home, has gone from strength to strength. She is treated with the dignity she deserves and all the staff treat her as if she was their own mother. Long may this continue.
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Review from Betty C (Wife of Resident) published on 15 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Residents are woken every morning and dressed ready for the day. Chiropody, hairdressing and shaving are given when needed. Staff training is easy to see because everyone works together as a team which also reflects good managemnet. Although my husband has had two falls this in no way reflects on the
staff. Paramedics arrived quickly and hospital treatment was given if necessary, visitors are always welcome and I have recommended the Homestead Care Home to other people.
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Review from Hazel T (Wife of Resident) published on 5 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friendly and will take the time to answer any questions and bring me up to date as to what my husband has been doing, he has dementia he is happy smiling but will not keep still always walking about. He goes to the office for his chocolate. He can be stubborn at times e.g. would not
have his toenails cut, but he is happy so am I with the way he is looked after.
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Review from Jill R (Daughter of Resident) published on 5 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mums grandson is getting married and he wants her to be there. The staff have been really kind in helping us prepare her for the day. Hair/nails/clothing etc On a daily basis she is well cared for and treated with dignity. I chose this (satisfactory) because I think it's a national disgrace that
she has to pay for her care!
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Review from Janet A (Daughter of Resident) published on 13 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the home and staff for their support with my mother and myself and have peace of mind that she is being well looked after. All the staff are very friendly and helpful and the management very understanding and very organized and very reassuring and are at hand to help in anyway.
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Current Review Score: 9.6 (9.583)

Overview of Review Score

The Review Score of 9.6 (9.583) out of 10 for Homestead Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.658 for Homestead Care Home is calculated as follows: ( (138 Excellents x 5) + (54 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 199 Ratings = 4.658
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Homestead Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (3)

Alex

Alex Matthews

Job Title: Registered Manager Joined: 2025

Alex has been working in the care sector for over 14 years and has worked in both a care home setting and in the NHS mental health services. He has a wide range of knowledge across all sectors of person-centred care. Alex has always had the service users' needs at the heart of all he does and will continue to provide a high standard of care, ensuring the safety of our service users.


He started working at Homestead Care Home as a night senior back in 2022 and has progressed to Deputy Manager, leading to her becoming the Registered Home Manager.


Alex is passionate about creating a true “home from home” environment, where everyone feels comfortable, valued, and well looked after. Alex takes pride in leading a caring, compassionate team that always puts people first.


He says, "I feel it is a pleasure to be able to support those who are vulnerable and be a voice to speak up for these individuals who are unable to do so independently. I feel it is paramount to ensure person-centred care is delivered and give those individuals the best life possible."


The rewards have been immense for Alex, who tells us that it’s the gratitude and appreciation from families that continue to motivate the whole team here at Homestead Care Home to keep making a difference in the delivery of exceptional care.

Alex

Alex Aulton

Job Title: Registered Manager Joined: 2018

Alex’s journey with Homestead Care Home began in 2008, where she first discovered her passion for supporting others. She returned in 2018 as Deputy Manager and soon after became Home Manager, bringing with her over 17 years of experience in the health and social care sector. With a strong passion for dementia care, Alex ensures that every resident feels heard, valued, and in control of their own life. She is dedicated to creating a homely, person-centred environment where residents and their families feel truly cared for.

Stephanie

Stephanie Marriott

Job Title: Deputy Manager Joined: 2022

Stephanie joined Homestead Care Home in 2022 as a Senior Care Assistant and, through her dedication and passion, progressed to Deputy Manager in 2024. With over 16 years of experience in health and social care, mostly in complex care, she brings a wealth of knowledge to her role. Stephanie cares deeply about both resident and staff well-being and takes pride in creating a warm, family-oriented environment where everyone feels supported and valued.

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