Shire Oak House

Dad has been a resident for over twelve months and he is very happy with the service and care he receives.

The environment is clean, well-maintained, and feels calm. My father has been treated with kindness and respect throughout his stay, and the team have made a real effort to help him feel comfortable. Overall, Shire Oak has provided a safe and supportive setting during an important transition.

I am a resident of Shire Oak House I visit someone and made welcome, I have lunch sometimes. Staff and management love.

All the care staff I have met seem to be incredibly committed to their jo. They are always attentive and caring with the residents. The managers couldn't do enough for us, very helpful and put us at ease.

Dad has recently moved into care, so it's been a new experience for us all. The team have been so kind and clear explaining everything to us. They always welcome me when I visit with a cheery smile and Dad is full of praise and appreciation for all the care he is given. It's been a very positive experience for us all and mended many previously fraught and unhappy parts of our family relationship.

We were very apprehensive about mom going into a care facility but Shire Oak House soon put that to rest. We visit mom twice a week and are welcomed every time. The staff and management are very polite and welcoming. Mom's daily needs are met attentively and we are kept up to date either when we visit or via a telephone call. If we have any questions regarding mom the staff are happy to help and if they can't answer'will find the answer for us with no hesitation. Mom has been in the home for 18 months now and is very happy and in her own words, she feels safe.

Mum has always been happy and settled at Shire Oak House. All the staff members are professional whilst still being caring and approachable. In the last two years I have never once experienced anything that would raise concerns. Management are always available to speak to and seem to run a happy ship. Thank you from my sister and I for mums continued care.

I visit my friend every week I always find that the staff and management are always very helpful so keep up the good work.

My dad came to Shire Oak House on 10th July 2025. He is now coming up to three months staying at Shire Oak House. He really enjoys his time here, feels safe and is very relaxed. The staff from the management to the carers are amazing, very friendly and helpful, even the grandkids feel welcome. Beautiful surrounds and perfect staff. Well done to everyone. Thank you.

A respite care place was arranged for my elderly relative after a series of falls and hospital admissions as they were unsafe in their own home. First impressions of both myself and my sister is that the all the staff and management are very good, with the care of their residents being the top priority. The senior staff member who met us on the day my relative arrived was very friendly and focused on making my relative feel welcome and likewise the home's manager made time for me to explain my relatives situation, which was reassuring. My relative tells me that the meals have been good and more than enough for him. The room my relative has all the basics you need but maybe looks a little 'tired' in places but meets my relatives needs. However the level of care and concern has more than compensated for any minor issues with the facilities. I cannot comment on the activities undertaken as my relative has been there a short time. Early overall impressions are positive!

We can't praise the staff for their care and love towards our mother they are the best!!

The care home is fantastic and brilliant and good place for the old people. I do recommend it to every body for their mother's to be. I really do love the place they are looking after my mom brilliantly and well beig they always give me a phone call if something happens to my mom and always keep me up to date on everything what's going on. They all need a pay rise all the staff do an the manager as well. They look after the residents brilliantly.

Today I visited this care home with one of my friends and noticed as soon as I entered how clean and tidy the place is. All staff are very friendly and welcoming and noticed how cheerful they are with the residents too. Staff really take care of their health,, medicines, and food. Very gentle and caring towards the residents. My friends parents are safe here and I am glad to know this.

My mother-in-law was placed in the care of Shite Oak House as she wasn't able to care for herself at home. She had quite a few falls. Shire Oak House have taken care of many (excellent Care). The Shire Oak staff have gone above and beyond in their care of my mother-in-law. The food is fantastic and has a 5 rating on everything, lovely place, lovely place and the staff are fantastic.

All the staff greet you with a friendly manner and it is lovely to see them caring for the residents. The food was excellent and the home was always clean. We couldn't have asked for any more from any of the team at Shire Oak. Thank you!

I have had a pleasant time here. The staff is wonderful, very caring and always looking after me. Making me laugh, feel at home and always listen to what I have to say. I cannot get better help elsewhere. The love I have got here I have never had. The best care workers you could ever find. Cannot express in words, all are the best of the best.

We would definitely recommend Shire Oak.

I'm happy with the care provided for my dad. Staff are very good and caring at all times. I am always very welcome when I visit. Can't ask for more.

She seems very settled and happy. She has dementia and is comforted by the staff being there 24 hours. The staff are excellent, very caring and welcoming to the rest of the family. The home is clean and the decor, although tired, is being updated. I am happy with the care my mother receives, as she is happy.

I am happy with the care shown to my mum. The management and staff genuinely seem to care for my mum and the other residents.