Primrose Hill Nursing Home
99a Old Fallings Lane, Fallings Park,
Wolverhampton
WV10 8BJ
These prices are only a guideline, please contact Primrose Hill Nursing Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
The team value the importance of visitors in the lives of residents and fully support their right to maintain contact with family, friends, and loved ones. The visitors policy ensures that visits are welcomed, safe, and respectful of each resident’s personal wishes.
Key points of the policy:
Open Visiting: Visitors are welcome at any time, unless a resident personally requests limited visits or there is an outbreak of infection, in which case the home will follow health and safety guidance.
Resident Choice: Each resident can decide who they want to see, and this choice will be recorded in their care plan. If a resident lacks the capacity to make this decision, the Mental Capacity Act will guide the process to ensure visits still support their best interests.
Visitor Registration: All visitors must sign in and out at reception and follow any health and safety procedures in place.
Privacy and Respect: Residents have the right to refuse visitors, and this will always be respected. Visitors will not be allowed into other residents’ rooms without express permission.
Food and Personal Items: Any food or personal items brought in for a resident must be declared to staff to ensure safety and dietary needs are considered.
Infection Control: Visitors who feel unwell, especially with symptoms of transmissible infections (such as flu, COVID-19, or norovirus), are asked to postpone their visit until they are well.
Conflict and Safeguarding: If a visitor’s behaviour poses a risk to residents, staff, or the home environment, management will intervene. In serious cases, visits may be restricted or conditions imposed, with advice from the Safeguarding Team if necessary.
Outbreak Management: In the event of a public health incident, the home will follow local and national guidance, offering alternatives like video calls or window visits if needed.
Feedback and Complaints: Visitors are encouraged to provide feedback and raise any concerns, which will be handled through the Complaints, Suggestions and Compliments Policy.
Our goal is to make every visit a positive, safe, and supportive experience for all.
Parking available
Primrose Hill Nursing Home has a Review Score of 9.5 (9.545) out of 10, based on 15 reviews in the last 2 years.
Over all time Primrose Hill Nursing Home has 31 reviews.
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The Review Score of 9.5 (9.545) out of 10 for Primrose Hill Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
With 25 years of experience in the field of Health & Social care, I have worked across various settings, including Learning Disabilities, EMI, Dementia, residential care, and supported living. For the past 8 years, I have been a part of Trustcare Management, where I wholeheartedly embrace the company’s care philosophy, core values, and organisational culture. Throughout my career, I have adapted to the evolving landscape of Health & Social care, maintaining a strong commitment to providing person-centred care within my service
My qualifications include an NVQ Level 5 and RMA certification. During my tenure at Trust Care Management, I have furthered my expertise by becoming a certified trainer in Manual Handling, Dementia Care, and the Oliver McGowan mandatory training.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Primrose Hill Nursing Home to verify any information. View our terms and conditions. Primrose Hill Nursing Home has an Enhanced Service - more info.
