Woodlands Quaker Home, Wolverhampton, West Midlands
Woodlands Quaker Home, Wolverhampton, West Midlands
Woodlands Quaker Home, Wolverhampton, West Midlands

Woodlands Quaker Home is a non-profit home for older people owned and managed by The Society of Friends (Quakers).

The Main house with 35 residents, has served as a residential home since 1945 and is a Victorian listed building of charm and character. The Spinney located in the old stable block, is a 9-bedroomed self-contained unit for residents who have a severe dementia. Elsewhere in the same grounds is The Paddock,which comprises of 25 warden assisted flats.

Woodlands has a welcoming and homely atmosphere with an emphasis on quality care, comfort and security in a residential setting which is very much involved with the local community.

Owner: The Society of Friends

Person in charge: Beverley Price (Registered Care Manager)

Local Authority / Social Services: Wolverhampton City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 44 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Stroke • Visual Impairment • Diabetes

Admission Information: Open admission from any source. Ages 65+.

Languages Spoken by Staff (other than English): Hindi, Panjabi, Punjabi, Swedish

Single Rooms: 44

Rooms with ensuite WC: 23

Weekly Charges Guide: Personal Care Single £526 – £716 (These prices are only a guideline, please contact Woodlands Quaker Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Sheltered Housing • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Woodlands Quaker Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Woodlands Quaker Home has a Review Score of 9.6 (9.562)

The Review Score of 9.6 (maximum of 10) for Woodlands Quaker Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Woodlands Quaker Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.767 for Woodlands Quaker Home is calculated as follows: ( (188 Excellents x 5) + (48 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 240 Ratings = 4.767

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.795 Points relating to the number of positive Reviews for Woodlands Quaker Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 7 Reviews ÷ 8.8 Target = 0.795

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Woodlands Quaker Home?

  • Extremely LIKELY
    20
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Woodlands Quaker Home

  • Daughter of Resident/Service User
    11
  • Niece of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

We are delighted with the care and support my father is receiving in the Woodlands. The atmosphere is most friendly and welcoming. The caring staff exude a calm competence which gives both residents and their family a sense of ease and confidence. Staff members are respectful and considerate and are aware of residents needs and wishes as individuals. On our visit to the Woodlands before my father became a resident we were assured: "This will be your home and we want you to live here as you have always lived in your own home". This assurance has been born out in the flexibility and willingness demonstrated in accommodating individual desires and requirements.

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is the lighthouse in the care home. It is exceptionally clean, tidy and non-smelling and homely. My experience is that every aspect that could be received by a resident is there, and if it isn't there, it is obtained. The staff are wonderful, caring and very quick to notice a residents needs. An exceptional home for all elderly people.

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As a family, we feel that we have found somewhere special for Dad to live in a calm and caring environment where he is treated with respect as an individual. All the staff we have met have been welcoming of Dad and our family and we have found everyone working at the Woodlands to be proactive and attentive to the needs of all the residents, demonstrating a genuine interest and understanding.

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home has looked after my wife within an EMI unit. They have treated my wife extremely well. The staff have been kind and very caring. The facilities in the EMI unit are excellent and whenever my wife has been distressed the staff have always helped to comfort her. Medication is controlled and supervised and the food is always of an acceptable standard. Hygiene has been very good. Her room is excellent and kept clean. The carers have been quick to answer any of my questions and there are always sufficient (more than) carers within the unit. My wife has always been treated with dignity and respect.

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother was in Woodlands Care Home in the EMI Unit for nearly 2 years. We had to move her from the home to a nursing home as her mobility became very bad and it was felt she needed nursing care as well as care! We as a family we found the staff always efficient and always treated my Mother with the utmost dignity.

The food was always very satisfactory as was the care! At times the carers were very stretched! The management team were very helpful and did their best to make sure my Mother's transition from care home to nursing home as smooth as possible.

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

The staff are caring and friendly. Nothing is too much trouble. They also were very kind to my Father who visited my Mother every day.

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident at the Woodlands Quaker Home, Wolverhampton. My mother passed away in hospital at the age of 94 after suffering a fall. She was a resident for over 5 years and she received wonderful care, and as a family, we received great support. The staff are dedicated, professional and empathic towards my mother and my family. I have always felt part of the 'Woodlands family' and feel heartbroken that this has come to an end. Management team very supportive. I would give the Woodlands 10/10 for everything.

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt lived at Woodlands Quaker Home for 6 years and I never had cause for concern about her treatment, well being or happiness.

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at the Woodlands for a year and during this time she has experienced a wonderful caring home. My mother is blind (no vision at all) and also a Coeliac. The Woodland management were clear, from the start that she would be made to feel at home, that they had other residents with either vision problems and/or severe dietary restrictions. The staff have performed better than I could ever have expected and my mother in enjoying every minute at her new home. There are activities for the residents everyday, all the food is cooked on site. The staff are able to manage my mothers challenges with ease.

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

When my uncle needed full care, we were delighted to find Woodlands both welcoming and caring. Staff are universally friendly. There is openness in discussing my uncle's needs. As my uncle became less mobile, discrete assistance increased to meet his needs. The Woodlands is always clean and does not feel like an institutional facility. When my uncle died, he was supported, as were we, by people he knew and liked.

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I was looking for respite for my mom, on visiting the home everyone was very welcoming and it was like a homely reception. The manager is responsive to all individual needs and it is very well led by her. All the staff are aware of moms complete history and paperwork is kept up to date. Mom is very settled with all the care and support she needs. I am very happy with my moms care at The Woodlands Quaker Home and Spinney. Mom is now a permanent resident there. I have told family and friends what a lovely place it is to care for loved ones.

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The Woodlands has provided care for our aunty and peace of mind for us for nearly two years. It was the only home she would consider as they had also taken care of her brother for five years. Fully satisfied with everything they do for her.

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Woodlands is simply outstanding. I visit my friend all hours of the day and am always greeted with a welcome. The care and attention is second to none. The variety of activities on offer are wonderful and varied. The dignity of residents is utmost with all the staff who have worked there for a long time.
I have witnessed genuine affection shown by staff to all the residents. Attention to detail is always evident and every member of the community is made to feel special. Specialist support is provided where needed and there is excellent communication between the home and myself. I cannot recommend the Woodlands enough!

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Living close to the Woodlands, I was able to visit anytime. the staff were always helpful, nothing too much trouble in any respect. I always felt it was a peaceful, quiet place to visit. The residents always treated with dignity. For just over a year of my mum's stay, her final year, she was transferred to the Dementia Unit, where the level of care was so good. When visiting, it was like being part of a big family. Four weeks before she died she went into hospital for two weeks, thinking, but hoping and praying this wouldn't be where she would spend her final days. The management were so helpful in getting her back to the Woodlands where they tried so hard to get her well again. I am very thankful to them and still visit. God took my Mum, she was a Christian, on Mother's Day 2015.

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My mother has been a resident at the above home for two and a half years now. It took her a while to adjust and settle. She, and our family have been treated respectfully and openly throughout. We are invited to help on an equal footing, with decisions relating to my mothers care, needs and wellbeing.

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My 93 year old nana settled in straight away which we were very pleased with. The staff are all without fail so friendly and caring. They are so dedicated to their work and seem to enjoy working with the old people too. My nan has made lots of friends loves the food and enjoys walking around the beautiful grounds several times a day. She likes chatting to the staff too. I'm so pleased we found this place- it is fantastic!

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Excellent

Extremely welcoming and informative first visit, thanks to manager, mother's first full assessment by the deputy manager was very thorough, every detail recorded mother's requirements. The home has a lovely "homely" feel and provides extremely clean, comfortable accommodation in this beautiful old house surrounded by a well tended grounds. The carers are very attentive and helpful - they deserve a medal for the sterling work they do in meeting the diverse needs of residents. The meals are excellent and the dining tables are nicely set out. The administrative staff and laundry and ancillary staff provide excellent service and the social co-ordinator provides a variety of activities. There is good co-operation between the local medical centre, the district nurses, optician and chiropodist. There is also a hairdresser. My family and I are extremely grateful for the dedicated service the home provides, which operates within the parameters of the Quaker ethos.

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Woodlands Quaker Home has an excellent reputation in Wolverhampton and deservedly so. We feel very fortunate that my mother is cared for there. She has lived at Woodlands Quaker Home for a month and so far there has been a coffee morning, Halloween party, choirs, yoga and keep fit, something every day in fact (she has a far better social life them we do!) We have been impressed with every single member of staff that we have met- they all go that extra mile. It's a home from home - only better!

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My mother has been at Woodlands for nearly two years now. During that time her health has unfortunately diminished. However the care of the team had been very good. The ability to have discussions with the manager on my mums daily care plan are always productive and even when times are tough and I feel how she always finds the time to sit and chat which had been most appreciated and very welcome. Staff always listen to my concerns about mum and I know the team will do their utmost to care for my mum 24/7 which in itself is a great asset. So thank you everyone! I would thoroughly recommend anyone to come to Woodlands if they need a care home. Keep up the good work.

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home and grounds are beautiful, well cared for, providing a peaceful environment. The inside is spacious allowing for plenty of exercise space. The facilities are good and the staff are caring and pleasant in their dealings with residents. The home is well kept and there are ongoing projects to enhance the environment. Meals all are of an excellent standard served with thoughtfulness.

How likely would you be to recommend Woodlands Quaker Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Care Home Idol 2016

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