Orchard House

An excellent experience, thank you.

The staff made a real effort to create a wonderful Christmas atmosphere, thank you.

With secure units that are made to feel like home, I know she is safe.

My father took poorly in December 22 and I looked after him until March, at this point his health was declining and I knew I couldn't give him the care he deserved, then in April Dad moved into Orchard House. Whilst naturally reluctant to start, he now has the best team around him and feels part of the furniture and safe, everything is taken care of and it allows me and Dad to have more quality time together. The staff are amazing not only with Dad that care and support and advice extends to me an only child. he has come right out of himself, he always tells me how great they are, he loves the food and his little trips out. He treats it like a hotel and they treat him like a king.

Thank you to the team. We are forever grateful to you all.

The only problem my wife mentioned was that she was the only respite resident in the home, so she could not stay with any other respite people and had to stay with the residents.

We are really grateful to everyone at Orchard House for their care and kindness.

My mother-in-law attended Orchard House daycare and short-stay respite, so when she was offered a permanent place there, we were very pleased. She settled in very well, and we were happy with the care she received. My mother-in-law enjoyed singing and having fun with the staff, I felt confident that she was happy there, and I was always contacted if there were any issues or concerns.

My mum is here and very well cared for - the staff are excellent. The food is lovely, and the entertainment is brilliant. My mother is very, very happy here. Every time I go out, the welcome from the staff and the care given to Mum are great.

Thank you for all of the care you gave my mum.

My father has been at Orchard House for some months. Recently, he became unwell. Staff went above and beyond in trying to get a GP to see him. The care he got during this time was excellent.

Dad has had various periods of respite and day care over several years. Staff are wonderful, so caring and kind. After a recent spell in hospital, dad transferred for respite and there was a huge change for the better in 24 hours. Food and care excellent. He loves going there and it lifts his mood. It feels like he's a member of the family going home. The staff deserve medals. Forever in their debt - Thank you.

All members of staff are kindness itself. They are professional and caring at all times. Exceptional activity leader/organiser.

It really is a lovely place and I sleep easy at night knowing that my Grandmother is well cared for and happy in a safe and supportive environment sensitive to her needs.

Orchard House (Hereford) is an outstanding care home. The staff are fantastic. The Senior Support Worker even came to see my Dad whilst on holiday). He has been in their care for a few years now and there has never been a time that we have been concerned about the care he receives. He is very poorly at the moment and you can see that the carers and management staff love him as one of their own. The care he and others get is second to none. My husband and I would like to thank Orchard House staff for all their amazing work and kindness given to both ourselves and my Dad.