Orchard House

A very pleasant surprise when we walked through the door. Very clean, very tidy, lovely gardens and smiling residents. The staff have been fabulous, so much so that my mother commented that if she had to stay in a care home permanently she would be happy to stay here. Says it all really!

I feel my husband is well looked after at Orchard House. He is always happy to go there but always happy to come home. The respite is so welcome for me to recharge my batteries,

Orchard house put on a fabulous afternoon tea for my mothers 100th birthday. It was very appreciated by the family and the residents. Find the staff very caring.

Orchard House is exceptional. The carers are outstanding and helpful in all ways nothing is too much trouble. When visiting my wife on a wednesday and a Sunday I'm offered lunch which is always beautiful home cooked meals.

Since our cousin became a resident in Orchard House following an illness and no longer able to live at home he is making good progress with his diet, mobility and other daily tasks. This progress is only as a result of the wonderful care he is receiving at Orchard House. He has had to endure the most horrendous experience from his family but the support he has and still is receiving from the staff is amazing. He has had to endure so much which at times was overwhelming for him but he has been so very fortunate to have the constant backing and support of staff who take the time to listen to him. This to us is invaluable as we live so far away but know that he is being so lovingly cared for. It is so good to see how far he has progressed and that is all due to the wonderful care he is receiving. We will never be able to thank the staff enough for everything they have done and continue to do for him. Bless you all.

My aunt moved into Orchard House last year and is very happy. The team made her feel welcome and worked closely with her whilst she settled in. Nothing is too much trouble for the carers who go out of their way to support my aunt.

When visiting, we are always made to feel welcome and offered a cuppa. Residents can participate in a range of activities including bingo, crafts, gentle exercises and a visiting musician singing and playing instruments.

Orchard House is spotlessly clean and homely. It feels light and airy and is set in a pretty garden with shrubs , flowers and lots of seating areas. The garden is secure for residents to visit and enjoy.

Overall, a fantastic care home.

Mum had to go to Orchard House for respite, she settled in quite quickly. Some of the staff were very good with her and she liked them. Not really much to do with home but she was on a mostly male floor so not much interaction with them. She helped do the wiping up. When she moved on the staff seemed genuinely sad to see her go. Overall she enjoyed being there.

My mother spent just over 2 years in Orchard House, and during that time she was looked after by a wonderful team, who not only catered to her Dementia needs, but actually found the time to show interest in her life, her hobbies etc, and also offered friendship rather than just nursing care. I cannot praise the staff highly enough, always welcoming myself and other family members during our weekly visits, and keeping us informed of any changes to Mum's health immediately they occurred. An exceptional service provided by all, and especially Michelle, who manages the home, and whose support has been so valued throughout Mum's stay.

A lovely homely atmosphere, created by some fantastic staff. Brilliant care for my mother, when she needed it most. Thank you for being there for her.

Wonderful place - makes my mum feel like a queen! Staff are lovely - always friendly & accommodating.

She seemed quite happy when I collected her the following day.

My step father walked into Orchard House for 2 weeks respite. After one day his health deteriorated and needed end of life medication. Orchard House is not a nursing home. So this was a very difficult situation all round. After a while the staff managed to make everything fall into place. With the support of the hospice and district nurses as he was too frail to move. The care, love, support and attention to detail he received whole he was there was exemplary. As a family we could not have asked for better. We are in awe of the support we were all given. My step father said he really appreciated everything done for him. He is now deceased and at peace. Thank you.

Orchard House is fantastic! The manager and all the staff are brilliant. Dad wasn't a fan of repsite until we found Orchard House, he's always happy to be there and tells everyone how wonderful it is there. They give him the care and support he needs. We also have peace of mind he is safe and being looked after to a high standard. Staff are always happy and welcoming and we would recommend Orchard House to anyone 100%!

Putting my mother in a care home was the hardest decision I ever had to make, but I have been overwhelmed by the support and kindness shown to us both. My mother has settled in very quickly and is happy. The environment is very homely, a beautiful garden to walk around, tasty food and most importantly, the kindest staff I could ever wish for. I include all staff in this from the nursing, carers, cleaners, laundry, kitchen and management.

We couldn't recommend it highly enough.

My step father came for 2 weeks respite. He was given a very warm welcome and throughout his stay he was given so much care and attention. He has a very strict diet and the staff did not falter at all. They were amazing! He needed to be here during the festive season and they really made a big fuss of him, making his day very special. He loved it here. As his step daughter and primary carer, I feel so reassured in the knowledge he is safe and well. Thank you.

My mum moved into Orchard House in December 2023 and immediately felt safe. She had a lovely comfortable room and was made to feel very welcome. The carers were all lovely and looked after her every need as well as finding the time to simply sit and talk to her. She was delighted when she could have a bath for the first time in years due to the availability of the bath lift! She was taken into the beautiful grounds whenever the weather allowed. The staff had to adjust her food due to swallowing issues and nothing was too much trouble. Mum sadly passed away in her room, after a short illness, but was not alone. One of the carers stayed with her until the end. I cannot praise everyone enough, they made Mum's final months as comfortable and inclusive as was possible until she died one day before her 98th birthday. It's a lovely care home where they really do care about the well-being of their clients. Thank you to everyone, especially one staff member in particular.

My husband became a resident after a respite in August 2024. The home seems a very happy place with a beautiful garden. He is very well looked after. The staff are brilliant, nothing seems too much trouble. My daughter and I are made very welcome. Thank you all.

My wife has only been at Orchard House for a few weeks, but she has settled in really well. The staff are always helpful and caring and treat her with dignity and respect. They answer any questions and queries I have, quickly and knowledgeably. The rooms are airy, clean, and comfortable and there seems to be plenty for the residents to do.

All staff are extremely welcoming and helpful. They made my mum feel at ease. This is the first time in years, she has stayed somewhere other than her home. She has been very well cared for, her mobility has increased, the human interaction has improved her memory, she is so happy and was excited to tell us what she had done. We cannot thank the staff enough for their care, kindness and understanding, Orchard House is a very special place, we would highly recommend it!