Rosedale

My Dad has been at Rosedale since July 2025 following a severe decline with his dementia and during that time we've seen nothing short of fantastic care and support for not only my Dad, but our entire family. All of the staff and management are so kind and caring. We've become one big family. They constantly monitor and reassure Dad to ensure that all his requirements are met. Having been through the move to residential care ourselves, we know only too well how difficult this decision can be. However, our experience at Rosedale has exceeded all of our expectations and certainly helped us to overcome the difficult decision our family was forced to make last year. We would highly recommend Rosedale to any family seeking care for a loved one in the future.

Lucy, Bonnie and Dean

The care my mum had was amazing and that's the carers cleaner and Cook and of course the manager they are all lovely people who can not do enough for the residence the residence always look clean and tidy the staff are always talking to them and doing entertainment with them the place is lovely and clean and the food always looks lovely the manger doesn't sit in a office all day he is out on the floor joining in as well i have never seen a care home so amazing as i have worked in a few over the years i was going to move my mum closer to me in Bristol but when I saw the care my mum got i couldn't move her

My mother has been a resident of Rosedale since Spring 2024. She is in her nineties and was admitted to Rosedale as we could no longer cope with her dementia at home. She was very reluctant to enter a care home and honestly, her behaviour was quite challenging to the team. However, their care, patience, and refusal to give up are exemplary and I cannot praise them highly enough. Always friendly, informative, and respectful they have sought ways to engage my mother in difficult times. The home is spotless and the home-cooked food looks delicious. The cook is always friendly and available for a chat. When my mum has needed medical attention they have kept me fully informed throughout and discussed options sympathetically. I cannot recommend them highly enough.

Throughout the year that our cousin has been a resident at Rosedale we feel that her comfort and dignity have been at the centre of her care. Her complex medical needs have been investigated and met. The manager has always kept us informed about any changes that needed to be made and has spent time with us to help us understand these changes. We have always felt that we could contact him with any concerns that we have had and have found the staff very approachable and kind. Every resident is seen as an individual with individual needs and things that they enjoy and the manager and staff make great effort to ensure that these different needs and likes are met. Our cousin's interest in gardening has been encouraged as has her enjoyment of walking. She always appears well-groomed and smart with nails beautifully painted. Meals are cooked fresh every day and smell delicious and the home is spotlessly clean. We feel that our cousin is not only safe but very well cared for.

An excellent service with superb communication. Very respectful and the care of the residents taken into account from every perspective. Extremely professional to deal with and all questions dealt with in a prompt and clear manner.

Choosing the right care home for a loved one can be a difficult decision. We had to make that decision for my aunt. On our initial visit to Rosedale we were impressed with the manager's perception of my aunt's circumstances and his proposals to engage the appropriate services to manage her complex condition. He ensured I was fully kept informed of all medical visits and discussions involving my aunt and always sought my opinion. I always found the carers polite and courteous and they provided excellent care for my aunt. She frequently told me how "kind" the carers were. When you come into the home you can immediately see and smell how clean it is kept. The meals are all freshly prepared and look substantial and nutritious. Sadly, my aunt passed away recently. We will forever be indebted to the manager, his wife, and each and every member of staff for their care and compassion shown towards my aunt.

A friendly and caring home. The staff are very willing and helpful and the food is excellent.

Excellent in every way. Initially I was a bit frightened to go to a care home after a stay in hospital however I am happy I ended up coming to Rosedale. The management husband and wife team have such passion to look after the residents and I have grown attached to the residents here at Rosedale. I have really enjoyed my walks, the beautiful garden and the staff have been great. I am kept up to date with my medical needs and appointments. I especially enjoyed my trip with other residents and staff to the town. The chef's cake is out of this world! I would like to think one day, I would like to come and visit every one again. The care staff have been very compassionate with my personal circumstances. Thank you for everything.

Rosedale’s manager and his wife and the owners ensured that Mum’s needs were met including her favourite food and drink requirements. Nothing was too much trouble.

Ideal residential situation for my aunt and we are able to visit at any time. The care is exemplary and although when we moved my aunt there they had a poor CQC report it was clear that considerable effort was being made to address the failings as has been evidenced by the latest report and our own observations.

I have met the owners and staff and seen them with my wife, and have no hesitation in saying that she is being treated with dignity, care and affection - second to none. Also, the medical standards are first class.

I feel safe, comfortable and well cared for here.

My husband has always been treated well in the last twelve months of being in Rosedale. The home has always been most caring of him.

Very happy for my mum to stay in Rosedale. Puts my mind at rest. Cosy and friendly like home from home.

If I am away with work or on holiday I have every confidence that my dad will be taken care of and the doctor called if necessary. I feel that it takes a lot of strain off me to have this trust so that I can relax on holiday knowing that he is being well looked after.

My father has only been a resident for a few months but during this time his physical health has improved enormously, putting on weight and taking pride in his appearance. Refurbishment of the home seems to be ongoing as there are still areas that require TLC. Some of the residents who are able could possibly benefit from a few interactive activities. Overall, we are happy with the care.

Rosedale has such a lovely homely atmosphere. It is a home and not an institute. My mother says she loves living there. She feels very loved and cared for by all the staff. All the staff are amazing. They go above and beyond in their efforts to help the residents feel looked after.

When we first visited this home a year ago, we were impressed with the calm and homely atmosphere which stood out in comparison to many other homes we visited. My mother in law has been a resident for 8 months now and we still like the atmosphere. All staff are very attentive to the residents' needs, they are patient, caring, friendly and creative. My mother in law and the other residents are well looked after and always seem content. All staff are not just doing a good job, they really seem to care for the residents and keep thinking of ways to make life easier for them.

Rosedale is a very special place. I feel my mother is looked after so well. I feel she is treated with the most loving way by all the staff. I feel as so welcome when I arrive every day. My mother enjoys the food very much which is prepared every day in the kitchen which smells so good. I have only praise for all concerned.