Rosedale

Ashfield Crescent, Ross-on-Wye HR9 5PH
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9.1 27 Reviews
  • Rosedale, Ross-on-Wye
Situated in the heart of Ross-on-Wye, one of Herefordshire's most picturesque market towns and set within the Area of Outstanding Natural Beauty of the Wye Valley, Rosedale Retirement Home offers a warmth and character that is difficult to find elsewhere. With 24 beds, Rosedale provides the kind of intimate, personalised environment where residents are truly known as individuals - not room numbers.

Led by an experienced and dedicated management team with over two decades of frontline care expertise, every aspect of life at Rosedale is shaped by a genuine commitment to person-centred care. The home's values of dignity, respect, and independence are not simply words on a wall - they are lived out daily in every interaction, every decision, and every aspect of the care provided.
Rosedale prides itself on being a true home from home, where residents and their loved ones are actively involved in the running of the home. Their voices matter, their preferences shape daily life, and their families are always considered partners in care - not visitors.

Residents enjoy freshly prepared meals, a rich programme of activities, and the opportunity to take part in community life - including links with the Ross Meeting Centre, Memory Café, and the wider Dementia Friendly Ross-on-Wye initiative. For those living with dementia, this connection to the local community provides an invaluable sense of belonging and familiarity.

The home maintains strong relationships with local GPs, district nurses, and allied health professionals, ensuring residents receive joined-up, responsive healthcare as part of their everyday life.

For families, Rosedale offers genuine peace of mind - a place where their loved one is cared for with skill, compassion, and consistency, in surroundings that truly feel like home.
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Care Provided by Rosedale

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1247

Rosedale Retirement Home's fees are inclusive of all person-centred care, meals and drinks, laundry, activities, and outdoor trips where possible. The home aims to ensure that residents have everything they need for a comfortable and fulfilling life without additional cost for day-to-day living.
Hairdressing, chiropody, and personal toiletries are not included within the weekly fee and are charged separately

The price(s) shown are provided by the care home. Contact Rosedale for full pricing details and T&Cs.

Contact Rosedale to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Rosedale to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Autumn Days Care Ltd
  • Privately Owned

Person in Charge

  • Gaurav Menon (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2026
  • Number of floors: 1

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (21)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Rosedale Retirement Home welcomes visitors at any time, with no restrictions on when loved ones may visit. The home encourages family and friends to visit freely, recognising the importance of maintaining close relationships in supporting residents' wellbeing.
    For those wishing to share a meal with their loved one, the home is happy to accommodate this with advance booking.

Rosedale Reviews (27)

9.1

Rosedale has a Review Score of 9.1 (9.104) out of 10, based on 4 reviews in the last 2 years.
Over all time Rosedale has 27 reviews.

Overall Experience
  • 22
  • 5
  • 0
  • 0
  • 0
Date Published
  • 27
  • 2
  • 2
  • 4
  • 23
Reviewer Connection to Rosedale
  • 13
  • 5
  • 2
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  • 1
  • 1
  • 1
  • 1
  • 1
Total of 27, showing 21-27
Review from J W (Son of Resident) published on 5 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Rosedale is a friendly happy residential home. The care staff are warm, friendly, supportive and provide a secure, safe and pleasant environment for my mother. They treat her like a friend and equal whilst looking after her needs and day to day requirements.
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Review from Karen J (Friend of Resident) published on 21 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my friends stay at Rosedale he has been cared for exceptionally well. He is always treated with the utmost respect and dignity and is perfectly content and happy in his environment. My friend's health fluctuates from time to time but a GP or nurse is always called immediately to ensure his health
and well-being. The staff are always friendly, welcoming and helpful when I visit and show him patience and kindness.
My friend says " I am always being spoilt here and they help me to laugh and smile.
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Review from Pam B (Daughter of Resident) published on 1 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was cared for at Rosedale for the final years of her life, when she was suffering from increasingly severe dementia. During this time, the staff were caring and did their best to make sure that Mum was comfortable and clean. At times, this was a difficult task as her illness meant Mum was
not always able to understand where she was or what was happening to her. Although I didn't visit regularly, living some distance away, my sister was there most days and both of us were happy with the way the staff related to both us and our mother.
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Review from Val P (Daughter of Resident) published on 15 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother lived at Rosedale for the last three years of her life. During that time the care she received from all the staff was exceptional and of high quality. Her room was bright and airy and the lounge area comfortable and welcoming and there was always a choice of meals. I visited most days and
because it is only a small home everyone became like a second family to me which was so important in the final weeks. I cannot praise them highly enough.
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Review from Fiona R (Daughter of Resident) published on 10 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my parents stay at Rosedale. They are cared for in a kind and compassionate way keeping them safe and happy. The home is clean and well run with all meals being home cooked. The home has a very clean smell rather than any unpleasant odours sometimes found in other properties. The whole family commend
Anna the manager and her team for a job very well done. Keep up the good work.
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Review from Alistair M (Son of Resident) published on 26 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is 94 and has Alzheimer's and other problems, she is extremely well looked after by kind and caring staff in a family atmosphere. I visit daily.
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Review from David P (Son of Resident) published on 26 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are polite, helpful and very very caring, I cannot praise highly enough for the care they give my mother.
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Current Review Score: 9.1 (9.104)

Overview of Review Score

The Review Score of 9.1 (9.104) out of 10 for Rosedale is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.896 for Rosedale is calculated as follows: ( (43 Excellents x 5) + (5 Goods x 4) ) ÷ 48 Ratings = 4.896
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.208 Points relating to the number of positive Reviews for Rosedale is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 4 Positive Reviews ÷ 4.8 = 0.833
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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