


Situated in the heart of Ross-on-Wye, one of Herefordshire's most picturesque market towns and set within the Area of Outstanding Natural Beauty of the Wye Valley, Rosedale Retirement Home offers a warmth and character that is difficult to find elsewhere. With 24 beds, Rosedale provides the kind of intimate, personalised environment where residents are truly known as individuals - not room numbers.
Led by an experienced and dedicated management team with...
Care Provided by Rosedale
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Hairdressing, chiropody, and personal toiletries are not included within the weekly fee and are charged separately
The price(s) shown are provided by the care home. Contact Rosedale for full pricing details and T&Cs.
Contact Rosedale to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Autumn Days Care Ltd
- Private Owned
Person in charge
- Gaurav Menon (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2026
- Number of floors: 1
Room Information
- Single Rooms (21)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (21)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Rosedale Retirement Home welcomes visitors at any time, with no restrictions on when loved ones may visit. The home encourages family and friends to visit freely, recognising the importance of maintaining close relationships in supporting residents' wellbeing. For those wishing to share a meal with their loved one, the home is happy to accommodate this with advance booking.
Rosedale Reviews (28)
Rosedale has a Review Score of 9.4 (9.417) out of 10, based on 5 reviews in the last 2 years.
Over all time Rosedale has 28 reviews.
My Dad has been at Rosedale since July 2025 following a severe decline with his dementia and during that time we've seen nothing short of fantastic care and support for not only my Dad, but our entire family. All of the staff and management are so kind and caring. We've become one big family. They constantly monitor and reassure Dad to ensure that all his requirements are met. Having been through the move to residential care ourselves, we know only too well how difficult this decision can be. However, our experience at Rosedale has exceeded all of our expectations and certainly helped us to overcome the difficult decision our family was forced to make last year. We would highly recommend Rosedale to any family seeking care for a loved one in the future.
What is so lovely about Rosedale, is that it is not some flashy, faceless residential home with all the trappings, but more like a 'home from home'. Cosy, warm and welcoming with staff that genuinely care for the residents. I live some way away from Ross, but I could sleep safely in the knowledge that my father was now safe and in some cases, loved. My step siblings and I are very grateful to the care given by Gaurav and all of the team there.
We thank you with all our hearts.
Lucy, Bonnie and Dean
The care my mum had was amazing and that's the carers cleaner and Cook and of course the manager they are all lovely people who can not do enough for the residence the residence always look clean and tidy the staff are always talking to them and doing entertainment with them the place is lovely and clean and the food always looks lovely the manger doesn't sit in a office all day he is out on the floor joining in as well i have never seen a care home so amazing as i have worked in a few over the years i was going to move my mum closer to me in Bristol but when I saw the care my mum got i couldn't move her
Dear Debbie, thank you very much for those very kind words. It was our pleasure to look after your mum.
My mother has been a resident of Rosedale since Spring 2024. She is in her nineties and was admitted to Rosedale as we could no longer cope with her dementia at home. She was very reluctant to enter a care home and honestly, her behaviour was quite challenging to the team. However, their care, patience, and refusal to give up are exemplary and I cannot praise them highly enough. Always friendly, informative, and respectful they have sought ways to engage my mother in difficult times. The home is spotless and the home-cooked food looks delicious. The cook is always friendly and available for a chat. When my mum has needed medical attention they have kept me fully informed throughout and discussed options sympathetically. I cannot recommend them highly enough.
Throughout the year that our cousin has been a resident at Rosedale we feel that her comfort and dignity have been at the centre of her care. Her complex medical needs have been investigated and met. The manager has always kept us informed about any changes that needed to be made and has spent time with us to help us understand these changes. We have always felt that we could contact him with any concerns that we have had and have found the staff very approachable and kind. Every resident is seen as an individual with individual needs and things that they enjoy and the manager and staff make great effort to ensure that these different needs and likes are met. Our cousin's interest in gardening has been encouraged as has her enjoyment of walking. She always appears well-groomed and smart with nails beautifully painted. Meals are cooked fresh every day and smell delicious and the home is spotlessly clean. We feel that our cousin is not only safe but very well cared for.
An excellent service with superb communication. Very respectful and the care of the residents taken into account from every perspective. Extremely professional to deal with and all questions dealt with in a prompt and clear manner.
Choosing the right care home for a loved one can be a difficult decision. We had to make that decision for my aunt. On our initial visit to Rosedale we were impressed with the manager's perception of my aunt's circumstances and his proposals to engage the appropriate services to manage her complex condition. He ensured I was fully kept informed of all medical visits and discussions involving my aunt and always sought my opinion. I always found the carers polite and courteous and they provided excellent care for my aunt. She frequently told me how "kind" the carers were. When you come into the home you can immediately see and smell how clean it is kept. The meals are all freshly prepared and look substantial and nutritious. Sadly, my aunt passed away recently. We will forever be indebted to the manager, his wife, and each and every member of staff for their care and compassion shown towards my aunt.
A friendly and caring home. The staff are very willing and helpful and the food is excellent.
Excellent in every way. Initially I was a bit frightened to go to a care home after a stay in hospital however I am happy I ended up coming to Rosedale. The management husband and wife team have such passion to look after the residents and I have grown attached to the residents here at Rosedale. I have really enjoyed my walks, the beautiful garden and the staff have been great. I am kept up to date with my medical needs and appointments. I especially enjoyed my trip with other residents and staff to the town. The chef's cake is out of this world! I would like to think one day, I would like to come and visit every one again. The care staff have been very compassionate with my personal circumstances. Thank you for everything.
First impressions were excellent, lovely double-fronted house with a front garden full of flowers, the manager was at hand to welcome me. We had spoken previously on the phone concerning Mum to gain some insight of the family and Mum’s likes and dislikes. This broke the ice when we met up in person. Staff, brilliant, very friendly and caring. Treated with dignity.
The environment was very clean. The lounge area and dining area felt cosy, a bit like home or a small cosy hotel. Mum loved her room with patio doors opening up to a pretty enclosed courtyard, again full of flowers in tubs and raised beds and a cute water feature. We liked Mum’s room too and very pleased it had her own ensuite facility. Spotless.
An excellent relationship with GP surgery.
Rosedale’s manager and his wife and the owners ensured that Mum’s needs were met including her favourite food and drink requirements. Nothing was too much trouble.
Ideal residential situation for my aunt and we are able to visit at any time. The care is exemplary and although when we moved my aunt there they had a poor CQC report it was clear that considerable effort was being made to address the failings as has been evidenced by the latest report and our own observations.
I have met the owners and staff and seen them with my wife, and have no hesitation in saying that she is being treated with dignity, care and affection - second to none. Also, the medical standards are first class.
I feel safe, comfortable and well cared for here.
My husband has always been treated well in the last twelve months of being in Rosedale. The home has always been most caring of him.
Very happy for my mum to stay in Rosedale. Puts my mind at rest. Cosy and friendly like home from home.
At Rosedale he has been very happy and has said many times that he likes it there and feels that the staff are kind and considerate to his needs. He also likes the food.
The home is very clean and the resident's lounge and the bedrooms have plenty of light.
The staff are friendly and helpful and I feel that they care about my dad and want to help him have a good quality of life.
I have no problem communicating with the staff and they are always ready to discuss my dad’s problems and suggest ways to help him.
I know that I can always contact the managers to discuss aspects of my dad’s care as well as talking to the manager at the home and I always get good advice. The managers are at the home one day a week and we are able to have a general chat about my dad at these times also.
If I am away with work or on holiday I have every confidence that my dad will be taken care of and the doctor called if necessary. I feel that it takes a lot of strain off me to have this trust so that I can relax on holiday knowing that he is being well looked after.
My father has only been a resident for a few months but during this time his physical health has improved enormously, putting on weight and taking pride in his appearance. Refurbishment of the home seems to be ongoing as there are still areas that require TLC. Some of the residents who are able could possibly benefit from a few interactive activities. Overall, we are happy with the care.
Rosedale has such a lovely homely atmosphere. It is a home and not an institute. My mother says she loves living there. She feels very loved and cared for by all the staff. All the staff are amazing. They go above and beyond in their efforts to help the residents feel looked after.
When we first visited this home a year ago, we were impressed with the calm and homely atmosphere which stood out in comparison to many other homes we visited. My mother in law has been a resident for 8 months now and we still like the atmosphere. All staff are very attentive to the residents' needs, they are patient, caring, friendly and creative. My mother in law and the other residents are well looked after and always seem content. All staff are not just doing a good job, they really seem to care for the residents and keep thinking of ways to make life easier for them.
Rosedale is a very special place. I feel my mother is looked after so well. I feel she is treated with the most loving way by all the staff. I feel as so welcome when I arrive every day. My mother enjoys the food very much which is prepared every day in the kitchen which smells so good. I have only praise for all concerned.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Rosedale.
There are no upcoming events for Rosedale.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Rosedale.
Accreditations
There are no accreditations posted yet for Rosedale.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Rosedale
What types of Care is Rosedale registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Rosedale have?
There are 21 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Rosedale?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Rosedale to the centre of Ross-on-Wye?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rosedale to verify any information. View our terms and conditions. Rosedale has an Enhanced Service -more info.