Minster Grange Residential Home

My mother has been in Minster Grange for almost six years. We have been delighted with the care and thoughtfulness of the staff throughout. Her individual needs have been well catered for and communication has been upgraded and real investment is taking place. Meals are well planned, the food is plentiful, well presented and healthy with individual needs and choices catered for. Visitors are always made welcome and staff have built good relationship with the service users and their guests. We are pleased my mother is looked after so well and we have great confidence in the end of life care being aware of many past experience of service user and their families over the years.

The care and help from the staff is very good.

All the staff at the Minster Grange are lovely and so welcoming. Resident really took a shine to the carers and this helped with her taking her medication and stopped her being so disorientated. They have dealt well in emergencies and we hope service user can stay her long term.

My mother has been a resident here for nearly two years. I feel happy about my mother being here and she is also very happy too. The staff are very friendly and approachable and nothing seems too much of a problem for them. The house is very clean and the atmosphere is always nice.

My mother (98years) has been at the home now for some 6 months and she thoroughly loves it. The staff are most caring and helpful and nothing is too much trouble for them. There is a complete feeling of warmth emanating from the home which gives me complete confidence that they know how to look after elderly residents. I am more than satisfied.