






Alder Grange is a converted, detached Victorian property, with a comfortable and homely interior where a skilled and friendly team provide one-to-one support at an appropriate level.
Both long and short-term stays are available and the team look to offer a welcoming environment to visiting loved ones, as well as helping residents to make the most of each day in whichever way suits them.
The provider believes in ongoing training and...
Care Provided by Alder Grange
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 21 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Alder Grange for full pricing details and T&Cs.
Contact Alder Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Eungella Care Ltd
- Private Owned
Person in charge
- Tina Whalley (Care Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
Room Information
- Single Rooms (17)
- Couples/Companion Rooms (2)
Visiting
- Visiting anytime. If relatives could avoid 12:30-13:30 if possible and to let staff know if visiting will be after 8pm.
Parking
- Free parking available on site.
Alder Grange Reviews (49)
Alder Grange has a Review Score of 9.7 (9.729) out of 10, based on 12 reviews in the last 2 years.
Over all time Alder Grange has 49 reviews.
My mother became a resident at the start of lockdown after the death of my father. She is unable to have family visits and therefore I have to rely 100 per cent on the staff for her care and well-being during what must be an extremely difficult time for her and them. I have been overwhelmed by the kindness, patience and professionalism of all the staff and feel very happy that my mother is being very well cared for.
We were fortunate that Alder Grange had a room available because we had heard nothing but praise for this care home from other people.
We have not been disappointed.
The care staff are excellent, they are attentive, patient and so caring.
Mum has settled in well during this Covid19 lockdown period and although I cannot go inside Alder Grange to see mum, I know that she is being totally looked after.
This gives me great peace of mind - what a lovely care home.
Thank you to all of the staff.
Thank you to everyone at AG.
My mum has been at the home now for two and a half years and the whole experience for our family has been very positive. The whole team work extremely hard but always on hand during a visit if we need them. Mum has Alzheimer's and is in another world but the staff are so experienced and Mum is always happy and clean. Even during lockdown, the contact from them is very much appreciated by the whole family. I feel so relaxed about Mum being so well looked after and I ring on a regular basis to speak to Mum and the staff always stay nearby to help Mum with the phone. All the meals are cooked fresh and on-site which I feel is wonderful. I would recommend this care home because the level of care by all staff is outstanding.
Mum has lived at Alder Grange for over four years. Her care has always been of the highest standard and there is always a warm and friendly welcome. The home have dealt with the current coronavirus epidemic in an amazing way. Despite not being able to visit they have devised ways of keeping in touch regularly and have made great use of modern technology to help with contact. The team do an excellent job always putting residents at the centre of what they do. Such a passionate and caring attitude at all times.
Mum has only been a resident for six months, but my sister and I are totally happy with our choice of Alder Grange as her care home. The staff are great, so friendly and cannot do enough for her. While the coronavirus situation has prevented visits to care homes, the manager and her staff have kept us up to date with the precautions being taken in Alder Grange and send regular photos of Mum. We could not be more pleased and would definitely recommend Alder Grange as a professionally run and caring environment for those in need of care.
My mum has been a resident at Alder Grange for nearly 5-years now. What strikes me most of all, is the dedication of the staff and how they work so well together as a team. Nothing is too much trouble. Most staff have been there for a long time, and they are like one big happy family. My mum's needs have changed over the years, but whatever is required for mum, the staff handle it well, and I feel that Mum is treated well as an individual. Alder Grange gives a lot of thought to what is required by and for each individual resident. (I live out of the area and had never heard of Alder Grange the day Mum went to live there, but I would definitely highly recommend it).
My dear Uncle has resided at Alder Grange for a number of years now. The care and support he has received have been outstanding. Alder Grange feels like a family. My Uncle was a resident in a home close by, but we were very unhappy with the quality of care provided. I recall knocking on the door of Alder Grange, unannounced, on a dark cold wet winter's late afternoon, and being invited in by a lady who, despite it being teatime was happy to show me around. I knew immediately that this was home for my Uncle. Myself, brother and mother are very grateful for their ongoing care and dedication, particularly through the Covid-19 crisis. I would highly recommend this home.
I was extremely fortunate to place my friend into this home immediately upon his discharge from hospital for a short stay. I really did not know what to expect as my friend had not previously been into a home. However, upon arrival, he was greeted by the staff and immediately made to feel at home. Throughout the period of time at the home, all the staff were extremely pleasant and kind and ensured my friend was comfortable in all respects. Upon departure to return to his own home he thanked the staff for looking after him and expressed an interest in returning. Thank you to you all those at Alder Grange who was so considerate and caring.
A big thank you to the team at Alder Grange for caring for my dad in his last months. They are truly a wonderful caring team!
I cannot praise the staff enough, she had excellent care and would have been happy to stay there longer.
There is always staff about and they are always ready to assist with residents' needs.
My mum has received excellent care from the friendly and relaxed staff at Alder Grange. This attitude has helped enormously with her recovery from an extended stay in hospital. All her needs have been met with nothing being too much trouble. Staff are very approachable whilst remaining professional.
I would not hesitate to recommend Alder Grange to anyone.
Difficulties do arise and are dealt with with professionalism and understanding with each individual's need.
Homely atmosphere and surroundings help both residents and visiting friends and relations.
There is good communication and understanding of mum's health needs.
Any issues are dealt with in a professional manner.
There are fun activities, exercise, outings and events organised, all adding to the homely atmosphere.
It is always being updated and is very comfortable and clean. The food is home cooked and really suitable for the elderly residents. The care staff are always friendly and approachable and I feel assured my relative is well cared for. Always a warm welcome and a drink offered and a chat from management and all staff and volunteers.
Moved Grandad from another home, Alder Grange is much better. There is attention to detail, you get feedback on how a relative has been. Staff go above and beyond to offer a drink to all residents throughout the day. Staff have even taken photographs of Grandad on their phones to show us what he has been up to. It's a very calm environment, very glad that we moved Grandad here. I feel that he is safe here.
The staff are attentive and very caring to the individual needs of residents. The home is well staffed ensuring residents are supervised and all of their needs met. Fluids are readily available and encouraged in order to avoid water infections. This home has regular activities which the residents participate with.
Residents' opinions and feedback are valued at Alder Grange. Suggestions for outings, activities, menu ideas are all taken aboard. The staff strive to fulfil individual requests to help residents feel at home and valued. Resident's dignity is considered at all times.
The home is well managed and whilst there is a sense of order and routine there is also a light-hearted atmosphere which appeals to residents and visitors. This mix encourages residents to feel and safe and settled in their day to day lives.
Just one suggestion...It would be great if the lovely garden area could be made more easily accessible to residents.
I would not hesitate to recommend this care home.
My mum hasn't been a resident very long in Alder Grange but despite crying buckets and feeling very unsure that a care home was the place mum needed to be, I now know that between myself, my hubby and my lovely mum, we made the right decision. The team of carers are very professional but at the same time very compassionate and the one thing that shines through is that nothing is ever too much trouble both for the residents and the residents' family.
We are made to feel welcome the minute we arrive to visit Mum. Alder Grange has a lovely, homely and warm feeling about it and if you did not know it was a care home you would get the impression that when you visited, you were at a big family get together. I'm sure that others go through the same feelings of guilt, doubts and anxieties that we have been through, but the staff at Alder Grange have gone out of their way to help both my mum and ourselves get through this huge period of change smoothly. I would recommend the home without any hesitation.
Mum has been a resident at Alder Grange for nine years and has dementia and mobility problems. We have found the care Mum receives to be excellent. The staff genuinely care on a personal level. They are very mindful of individual needs and treat Mum with respect and affection. Mum is very happy and relaxed in the home which given her conditions is very important to us. The staff respond very well to changes in care, eg. dietary requirements and medication and we are very happy that Mum is receiving relevant care. The staff are very in tune with their residents and pick up on any signs of illness very quickly and respond accordingly. The home itself has a comfortable feel, like your own home, and is not at all clinical. Food standards are very high. Activities in the home provide fun for Mum and the home make a real effort to celebrate current affairs, like the jubilee, with a lovely party feel. Days out are also enjoyed. Mum would not be there if it wasn't excellent.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (1)
- 01 Apr 2017Recipient: Alder Grange
Accreditations
There are no accreditations posted yet for Alder Grange.
Meet the Team (0)
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