The Shrubbery Rest Home

126 Wood Road, Codsall, Wolverhampton WV8 1DW
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7.0 25 Reviews
  • The Shrubbery Rest Home, Wolverhampton
The Shrubbery Rest Home in Codsall, Wolverhampton offers residential care for up to 26 people, with support provided over three floors.

Residents can socialise with each other in two communal lounges, a dining area, quiet lounge, a conservatory and a large garden.

They are treated with dignity and respect by staff who encourage residents to stay as independent as they can.

A selection of hot and cold drinks are offered throughout the day and there is a range of fresh, home-cooked food at mealtimes.

Care staff facilitate trips into the local community and will support with hospital appointments on request.

A home cat is in residence and other pets are welcome by arrangement.

The home can provide day care services on request between the hours 9am and 5pm Monday to Sunday. Other hours may be available on request.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • The Shrubbery Rest Home Ltd

Person in charge

  • Kelly Mander (Care Manager)

Local Authority / Social Services

Admission Criteria

  • We do take referrals from privately funded residents, NHS and Local Authorities. During the Coronavirus Pandemic we will only accept an admission if they have tested negative to having Covid-19.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors welcome any time there are currently no restrictions in place.

Parking

  • Onsite parking available

The Shrubbery Rest Home Reviews (25)

7.0

The Shrubbery Rest Home has a Review Score of 7.0 (7.010) out of 10, based on 3 reviews in the last 2 years.
Over all time The Shrubbery Rest Home has 25 reviews.

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Reviewer Connection to The Shrubbery Rest Home
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Review from J C (Daughter of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nothing but good things to say about Mom's 18-month residency at The Shrubbery. Staff were always on hand to assist with Mom's needs and to deal with our queries. The manager was always extremely helpful and attentive in assisting us as were all staff especially one staff member in particular.
Reply from Pam Sahota, Company Director at The Shrubbery Rest Home

Thank you for your kind review reflecting the care and service we provide our residents. It is pleasing to hear the lovely comment regarding our staff team.

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Review from I M (Nephew of Resident) published on 1 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was a resident for a few months whilst recovering from illness. The care she received was excellent with the staff approachable, friendly and professional whenever we visited. Management was passionate about the care provided and always available or contactable to answer any questions. I would
not hesitate to recommend the shrubbery to anyone unfortunate to have to seek this kind of care.
Reply from Pam Sahota, Company Director at The Shrubbery Rest Home

We are really pleased our care service met your expectations. The staff and the company are very proud of the high standards we continue to maintain. Your recommendation of the service is a true reflection of what we aim to achieve each day for our residents.

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Review from Theresa H (Daughter of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Please do not leave any relatives at this care home. Care for the most vulnerable is left in the hands of untrained staff.
I had to remove my mother due to multiple falls, extreme loss of weight and general appalling conditions. So bad that the paramedics who were called out to my mother called me
at 2 am in the morning and asked how soon I can get my mother removed from this home. They said they had been in some bad homes but this was one of the worst. Help bells ring while staff are sitting on their phones. Staff being called for cleaning duties to cook food in the kitchen.
Young male sitting on work services where food is being prepared. If any complaints are made they will say that you are difficult to deal with and refuse to discuss details of residents' needs with you.
The care of residents dropped from December 2022.
Always turnover of staff, they will take on anyone who can fill the vacancy in spite of no experience.
Do not trust this home.
Reply from Pam Sahota, Company Director at The Shrubbery Rest Home

We are disappointed with your negative review. It must have been difficult to accept Mum needed to live in a care home. We worked closely with you to assist with the transition as letting go is always hard.
Our services are regulated/inspected. Mum was promoted to live independently. She was encouraged to make decisions including choices of foods, clothing, activities and mobility.
Care plans were regularly reviewed along with risk assessments by social workers/other professionals who were more than happy with Mum's care provision.
All staff have certified compulsory mandatory training.
We are privileged with a multiskilled workforce enabling some to fulfil more than one role.
Electronic handheld devices used to record care information in real time are often mistaken as mobile phones.
Paramedics act professionally and would raise concerns through the appropriate channels.
Complaints procedures are integral to service improvement and we would be happy to discuss any concern in more detail.

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Review from H H (Daughter of Resident) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother resided at The Shrubbery Rest Home and was cared for exceptionally well. The care and attention to detail from all of the staff was excellent, nothing was ever a problem. The management was very easy to talk to and responded promptly to emails or telephone calls. The room was very comfortable
with en suite facilities, plenty of floor space to walk around and the furniture provided was very comfortable.
Reply from Kelly Mander, Manager at The Shrubbery Rest Home

Thank you for your kind review, our staff team are very proud of the care they provide and we are glad that was reflected in the service you felt your mother received.

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Review from Kenneth W (Son of Resident) published on 21 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Even though The Shrubbery Rest Home is an old property and not as modern as some care homes, the dedication of the staff and management is second to none. There is always a friendly welcome when you visit. Everyone is encouraged to take part in the activities, be it Christmas, Easter or birthdays. Relatives
are invited to personalise residents' rooms to make it more like a home rather than a room in a care home.
Reply from Kelly Mander, Manager at The Shrubbery Rest Home

Thank you for your review, we are glad you are happy with the service provided and it is a pleasure to take care for your relative.

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Review from M D (Sister of Resident) published on 11 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has received very good care whilst staying at The Shrubbery Rest Home. The staff were always very helpful when I had any questions and easily contactable and happy to talk to me. Medical advice was sought immediately for any health concerns, I was left in no doubt that he would receive
the right care. His room was always spotless and kept very clean. He was very settled and happy staying at the Shrubbery.
Reply from Pam Sahota, Company Director at The Shrubbery Rest Home

Thank you for commending our staff on the high quality of care they deliver. It really has been a pleasure looking after your brother.

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Review from Debbie J (Daughter of Resident) published on 19 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having to admit my mum to The Shrubbery Rest Home was extremely difficult. The care home manager and team's knowledge, professionalism and care helped the situation no end. Since then my mum's needs have become more demanding, and all these needs have been met by the team with dignity and respect for
my mum. The management and all the team are professional, approachable and nothing is too much trouble. These words do not go far enough, I cannot thank everyone at The Shrubbery for always being there for me and for the care my mum receives, I would without hesitation recommend The Shrubbery to anyone who finds themselves in the very difficult situation of having to look for such care.
Reply from Kelly Mander, Manager at The Shrubbery Rest Home

Thank you for your such kind words, Debbie, it is our pleasure to look after Mum.

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Review from M H (Daughter of Resident) published on 19 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A really caring and nurturing environment with consistently friendly staff. I feel secure that my mother, who has Alzheimer's disease, is safe and well looked after notwithstanding the complex and ever-evolving nature of her condition.
Reply from Kelly Mander, Manager at The Shrubbery Rest Home

Thank you for your kind words, it is a pleasure to take care of your mother.

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Review from Rebecca F (Granddaughter of Resident) published on 9 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative was in this care home for just under three years and sadly passed away. We really cannot fault the love and care received during that time. The staff have been amazing, the service was great, and it felt like home when visiting. We never felt awkward asking questions, and everything was
explained to us. We were always kept in contact with and informed of changes in care needs and health. My relative was treated with dignity and respect, and so were we as a family. Management is approachable, and you get to know all the staff, even the directors of the service are around. You can see everyone is passionate about the job and service they deliver. Service was always safe, caring and considerate. So glad we picked this home for my relative and would recommend it to anyone looking for a homely home.
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Review from M N (Son of Resident) published on 30 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at The Shrubbery have been marvellous for our mother, giving her care and attention whenever she needed it. The staff are always quick to respond to requests. Staff have always been quick to respond and are always helpful and friendly.
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Review from Susan C (Niece of Resident) published on 30 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle was a resident at The Shrubbery Rest Home for 5 years+. He was extremely happy there and very settled. He enjoyed sitting in the conservatory and looking out into the garden, often joined by another resident and they would chat together. He had a nice room where he was very comfortable and
we could visit him in his room and chat and laugh about old times and old family jokes. We took items from the home to make his room more familiar. Whenever we visited, the staff always knew where he was and this comforted us very much. He always looked clean and respectable, nicely dressed and like the Uncle we knew and loved. As he deteriorated, the staff were wonderful, they were in constant contact with family if there was a problem and my Uncle needed to go to hospital and on his return, there was always a hot cup of tea waiting for him. The care my Uncle received was excellent and done with such kindness. We always felt he was very comfortable and contented.
Reply from Pam Sahota, Company Director at The Shrubbery Rest Home

Thank you for your kind words. All of us at The Shrubbery work hard to meet the residents' needs during their stay with us. It was a pleasure caring for your Uncle.

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Review from I S (Son of Resident) published on 17 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was initially only staying with the Shrubbery for a 2-week respite care placement while we considered his future care placement. However, within those 2 weeks, we quickly saw how settled he became and how good the standard of care was. Dad was obviously happy and our family were so pleased with
how he was welcomed and cared for, so we were easily able to keep him there. Throughout his time at the Shrubbery, he has been cared for with so much respect, dignity and treated like he was one of the family. This gave us comfort to know that he was visibly enjoying living there. He was given a care plan that was specific to him and stimulated him, so he was able to enjoy life for as long as possible. The staff there were also so warm and welcoming to us, as a family and we were treated with so much respect. We were always kept up to date with what was happening and they were always there to help and advise us through his changing condition. I would totally recommend the Shrubbery.
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Review from Sam O (Daughter of Resident) published on 24 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam joined the care facility in September 2021. She had given up on life in general. It took her no time at all to settle in. She has improved beyond belief and now joins in, communicates, eats, has fun. But above all, I know she is safe and cared for. The staff I have come into contact with genuinely
care, are always respectful and are always there. It is clear that they have spent time with Mam, getting to know her and understanding her needs. They are always ready to assist with anything that Mam wants. If I need a care home in the future, I just hope it is of this standard.
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Review from Susan P (Daughter of Resident) published on 19 January 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I highly recommend The Shrubbery Rest Home. The staff and management show care and respect for all of the residents. It has a warm, homely feel, and I was always made welcome when visiting my mum. The home is kept clean and tidy, and I cannot fault the care and support my mum received.
Reply from Pam Sahota, Company Director at The Shrubbery Rest Home

It was a pleasure looking after your mum for the last 2 years.

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Review from Pam M (Niece of Resident) published on 8 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt was at the Shrubbery for approx 3-years. When I visited, she was always clean and looked after. Staff were very attentive and looked after her needs. They always made me feel very welcome, and always had time to deal with me.
I would definitely recommend this care home.
Reply from Pam Sahota, Company Director at The Shrubbery Rest Home

Thank you for acknowledging the caring service we provide and giving us the opportunity to care for your aunt.

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Review from Suzi L (Friend of Resident) published on 27 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly friend who is suffering from dementia has been at The Shrubbery Rest Home for a little over a year. My friend is very relaxed and comfortable in the house and she is in better spirits and shows signs of great improvements since she has been a resident. I have found The Shrubbery Rest Home
to be a lovely residential home and the staff make great efforts in caring for and taking an interest in the individual residents' requirements. The manager is great and they lead their team well in delivering the high standards of care I have seen at first hand. I wouldn't hesitate in considering this home for close friends and family members in need of care and would happily recommend them.
Overall a very caring and professional home.
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Review from Esme C (Friend of Resident) published on 26 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care and homely. The staff are kind and visit twice weekly and only see kindness and care.
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Review from Peter R (Resident) published on 20 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Food good, always clean. Staff all very nice.
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Review from Joy H (Daughter of Resident) published on 30 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was well cared for at The Shrubbery rest home. The staff were, without exception, unfailingly kind, helpful and respectful. They carried out their duties in a calm and caring manner. Nothing was too much trouble for them.
The Shrubbery has a lovely homely atmosphere, which the residents really
appreciate. The food served at mealtimes is good, wholesome and tasty.
Reply from Pam Sahota, Company Director at The Shrubbery Rest Home

It has been a pleasure caring for this resident over the years.

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Review from Cheryl M (Daughter of Resident) published on 22 January 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our mother was quite difficult and confused when she first went into The Shrubbery for a 3-month temporary stay. She improved really well and her memory began to return. She had her favourites that looked after her. She was looked after very well and wanted to stay there. As a family, we had comfort
in knowing she was improving and was safe, and the very caring.
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Current Review Score: 7.0 (7.010)

Overview of Review Score

The Review Score of 7.0 (7.010) out of 10 for The Shrubbery Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.5 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.500 for The Shrubbery Rest Home is calculated as follows: ( (18 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 34 Ratings = 3.5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.51 Points relating to the number of positive Reviews for The Shrubbery Rest Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2. 2 Positive Reviews ÷ 5.2 = 0.385
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Kelly

Kelly Mander

Job Title: Registered Manager Joined: 2019

Kelly has worked at The Shrubbery for over 4 years. She has a passion for quality care and loves working with older adults.


She began her career in care as a Care Assistant and has remained in the sector ever since and managed a number of homes before coming to The Shrubbery.

Frequently Asked Questions about The Shrubbery Rest Home

What types of Care is The Shrubbery Rest Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Shrubbery Rest Home have?

There are 22 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Shrubbery Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Shrubbery Rest Home to the centre of Wolverhampton?

4.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Shrubbery Rest Home to verify any information. View our terms and conditions. The Shrubbery Rest Home has an Enhanced Service - more info.