What types of Care is Fairfield registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Fairfield?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fairfield to the centre of Coventry?

4.6 mile(s) as the crow flies, distance by road may be significantly further.

Fairfield care home, Butler Crescent, Exhall, Coventry, Warwickshire CV7 9DA

Review from Debbie K (Daughter of Resident) published on 12 August 2025 Submitted via Postal Card • Report

Overall Experience

Having to place your Dad into a care home is daunting enough. Fairfield was absolutely the best place my Dad could be. It is home from home. All staff are amazing. They dont just support my Dad, they support me and my family. They are kind and they show so much empathy. And my Dad is very happy well

cared for, we couldnt ask for more.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for such lovely feedback. We really appreciate your kind words which I've shared with the rest of the team. Kind regards

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Review from Wendy M (Respite Resident) published on 12 August 2025 Submitted via Website • Report

Overall Experience

My dad was in for 2 weeks respite care. From the time we walked through the doors he was made to feel welcome, we were taken to his room which was a lovely pleasant welcoming room with plenty of space. The only small issue we had is he didn't have a tv in his room for a few days, but after making a

quick phone call it was quickly rectified. On a couple of occasions his food was cold but again it was sorted straight away. On the whole this is a lovely care home and all staff took great care of my dad. I most definitely would use this care home again. Thank you for taking great care of him during his stay with you.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave a review for us. We really appreciate your feedback. We don't supply televisions in rooms as standard, leaving this up to residents to decide if this is…read more

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Review from K S (Son of Resident) published on 3 March 2025 Submitted via Postal Card • Report

Overall Experience

As a family we visited Fairfield Care Home and mum was pleased to become a resident after 33 years of living alone. All the staff made mum feel special and she soon settle into a different way of life. It was after Christmas that mum became ill. The staff organised an ambulance to check her over and

doctors to monitor her recovery. It was reassuring that staff helped mum and us (the family) through a worrying time.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for leaving a review for us. We really appreciate your feedback. Kind regards.

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Review from Charlene S (Daughter of Resident) published on 19 February 2025 Submitted via Website • Report

Overall Experience

My mother went in to this Home in December 2024 into a respite bed (following several falls). I was really worried about my mother going in to a care home, as she has dementia and struggles socially. All of the staff at Fairfield truly are amazing, my mum settled so very quickly, and this put all of

our minds at rest, she is interacting socially with other residents and all of the staff, in such a short time, I have seen an improvement in my mother. I was told initially they were like one big family, and that is exactly what they are! All of the staff from management, carers, admin, domestic, catering and maintenance, all have smiles on their faces always willing to have a chat and update me, nothing is too much trouble. This home/staff are just simply wonderful.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave a review for us. We're so pleased that your mum has settled in so well and so quickly. We know it's a very emotional and hard decision to take when someone moves…read more

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Review from Angela K (Daughter of Resident) published on 27 January 2025 Submitted via Website • Report

Overall Experience

Sorry I am a bit late with a Christmas at Fairfield review! I spent most of Christmas Day with my Mam at Fairfield. What a happy atmosphere it was all day. The Christmas dinner was delicious and everyone seemed very happy. All the residents were given a Christmas gift. I also had my brother and sister

in law visiting from Mallorca who came to visit Mam at teatime. I had arranged for us to have tea there which was lovely too. It was my sister-in-law's first visit to Fairfield and she was very impressed with everything and we are all glad to see Mam so happy. We were absolutely spoilt. Thank you Fairfield.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave us a review and for your kind words - we're so pleased you all had a wonderful Christmas together. Very best wishes.

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Review from M K (Daughter-in-law of Resident) published on 27 January 2025 Submitted via Website • Report

Overall Experience

I visited my mother-in-law and found her to be happy and well cared for. She interacted well with the care staff and other residents. I had the opportunity to speak with the staff and found them to be familiar with my mother in laws specific care needs. I found the home to be warm and inviting and her

private room to be comfortable and clean.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for your feedback - we really appreciate hearing from our families. It's our pleasure to care for your mother-in-law.

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Review from Robert H (Son of Resident) published on 14 January 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident at this care home for over 18 months, and I've consistently found the level of care and professionalism to be excellent. The staff are compassionate, attentive, and go above and beyond to ensure her needs are met. The home is clean, well-maintained, and provides a welcoming

environment. I visit regularly, and the warm, friendly atmosphere makes it a pleasure for me as well. It's reassuring to see her well looked after, and the team's dedication is truly appreciated. I highly recommend this care home for anyone looking for exceptional care and support for their loved ones.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for your lovely feedback which I've passed on to the team - everyone really values hearing from our residents and relatives. Kind regards

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Review from Elaine R (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card • Report

Overall Experience

Cannot speak highly enough of all the staff at Fairfield. They have made a very difficult event in our lives become a happier one. Not only for our mum but the family as well, guiding us with care, information, and genuine thoughtfulness. Our mum has "blossomed" again in the short time she has been

at Fairfield thanks to everyone's sincere care.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you so much for leaving us a review - it means a lot and it's lovely to receive such a positive affirmation of what we do. I'll share your comments with the rest of the team. Best wishes.

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Review from Sue T (Daughter of Resident) published on 7 December 2023 Submitted via Postal Card • Report

Overall Experience

Mum went into Fairfield on Tuesday, she was immediately greeted warmly and taken for a cup of tea. The next thing I hear, she has introduced herself every Resident in the lounge area, sang some songs and trotted of with a staff member to join the singing group on the next floor. she was totally oblivious

of me and my partner and was too busy even to see her room.

This was such a weight off my shoulders as Mum has been on her own. We never discussed a care home with her, but she has totally taken to it.

The individual care and attention she gets is unbelievable, they take her to everything involving singing (as she loves singing). I have visited every day, but to be honest she doesn't need me there she is loving every minute, and I now know she is safe, well cared for and very happy! Fairfield is such a wonderful care home and I check on Mum's care and progress at any time on their portal. So pleased she is home.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave us a review. We really appreciate your lovely feedback and it's our pleasure caring for your Mum. Best wishes.

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Review from Christine B (Respite Resident) published on 28 September 2023 Submitted via Website • Report

Overall Experience

Since my Husband was diagnosed with Alzheimer’s in 2018, I have cared for all of his day to day needs but recently found myself needing a break to recover from surgery. Prior to visiting Fairfield I had been reluctant to go down the care route, however after meeting the staff at the home my mind was

soon put at ease.
The staff were extremely professional, caring and went out of their way to make my husband feel welcome. The home was spotlessly clean and catered for all of his needs, I would not hesitate to use their service again next time either of us need a break!

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave us a review. We really appreciate your kind feedback. Best wishes.

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Review from Arryn Brendan M (Son of Resident) published on 1 September 2023 Submitted via Website • Report

Overall Experience

My mum was here in emergency care for nine weeks, and I can't express how much she loved it there and the care was excellent.

The staff were so lovely and kind, and if not for geography, she could have stayed there forever. She has moved to a home nearer her home patch and all going well there too.

Thank you. She lost a few vapes though, they will never be found!

Reply from Maryann Walker, Home Manager at Fairfield

Thank you so much for leaving us a review and for your kind words. We're pleased to hear all is going well for your mum and it was our pleasure caring for her. Best wishes.

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Review from Geoff A (Son of Resident) published on 29 August 2023 Submitted via Postal Card • Report

Overall Experience

Very friendly care home. All staff were very helpful nothing too much trouble. We will definitely be using it again.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave a review for us. We really appreciate your kind feedback.

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Review from L H (Daughter of Resident) published on 28 August 2023 Submitted via Postal Card • Report

Overall Experience

I brought a family friend to visit my dad recently. Her comments afterwards were "He is in such a lovely care home. You couldn't get better". This means a lot to me as Dad's move to the home was during Covid when choosing and comparing homes was not straightforward. We are so grateful to all the management

and staff at Fairfield Care Home.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for leaving a review for us and sharing your friend's feedback which is lovely to hear. It's our pleasure to care for your dad. Best wishes.

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Review from C W (Granddaughter of Resident) published on 9 August 2023 Submitted via Website • Report

Overall Experience

Fantastic care, very warm and friendly, and always helpful. Treat my grandma with kindness. Grandma is always well-kept, her hair washed and clean. Her room is always tidy. Her dinners are to a high standard. Grandma is very happy.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave us a review. We really appreciate the lovely feedback, and it's our pleasure to care for your grandma. Best wishes.

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Review from Karen C (Daughter-in-law of Resident) published on 2 August 2023 Submitted via Website • Report

Overall Experience

The staff are always attentive and caring. As a family we have been very concerned about Mum since being diagnosed with dementia, the management and all staff have helped us through this process. Giving reassurance and guidance when needed.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave a review for us. We really appreciate your feedback. Best wishes.

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Review from Ronette P (Daughter of Resident) published on 2 August 2023 Submitted via Postal Card • Report

Overall Experience

I came to visit my mum recently in June over three weeks. Each time I visited, the staff were always polite. My mum had only recently moved to the care home. I was so impressed with how much more my mum was engaging in activities, especially the singalong. The home itself is excellent, in cleanliness

and adequate room for residents. I felt confident that my mum was in safe care and that her needs were being met. Staff were all very polite to Mum, greeting her by her name.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave a review for us. We really appreciate your feedback which I've passed on to the rest of the team. Best wishes.

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Review from A N (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report

Overall Experience

Mum went into Fairfield for respite at the beginning of the Covid pandemic due to awaiting a heart procedure, and the family not being able to give her around the clock care that she needed. The home took her back after the procedure on the day of lockdown to recover. She did manage to go home at the

end of April 2020.
Her illness did progress, so we decided to look around for permanent residency and could not find anything better than Fairfield.
The staff are amazing, and any issues we have had have been dealt with by the management team. It is a very friendly place to be, and all the residents seem to be friendly too. We like the way we can log in and see how Mum has been looked after, what she has eaten and the entertainment she has been doing during each day. The staff are very caring, and nothing is too much trouble.
The rooms are always clean and tidy, and the alterations they are doing are amazing so far.
The family are very happy that she is safe and being looked after 24/7.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for leaving a review for us. We really appreciate your lovely feedback which I have passed on to the team. It's our pleasure to look after your mum.

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Review from Sylvia W (Daughter of Resident) published on 14 February 2023 Submitted via Postal Card • Report

Overall Experience

After a long stay in hospital mum was discharged to Fairfield at night. She was disorientated and upset but the staff were amazing and gave her lots of reassurance. The home is very well run, the staff are dedicated and caring. They take time to get to know the likes and dislikes of residents to help

them live their best possible lives. It is a happy environment, nothing is too much trouble. Residents are encouraged to join in activities and chat. Mum has even gone on a trip on the memory maker bus which she wouldn't have done before. Mum has gone from not wanting to be there at first to wanting to stay. Thank you.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you so much for taking the time to leave us a review - we're so pleased you feel your mum's been progressing well since moving into her new home. I'll share your comments with the rest of the…read more

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Review from Jane K (Daughter of Resident) published on 31 May 2022 Submitted via Website • Report

Overall Experience

Since the first visit to Fairfield I just felt it was the sort of place my mum would be happy in and I wasn’t wrong. When mum arrived she was a shadow of her former self but with the care and good decision making from the staff she is much better and the mum I recognise. The door is always open to speak

to senior members of the team and things only have to mentioned once and any issues are resolved. All the care team are great and work very hard to meet the needs of mum. I can rest in the knowledge that she is in a safe and caring place. Thank you to everyone from a very grateful daughter.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you so much for this lovely feedback - it really does mean a lot to our team when we get such positive affirmation of what we do. Kind regards

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Review from Janet G (Niece of Resident) published on 26 April 2022 Submitted via Website • Report

Overall Experience

Very friendly, helpful and competent staff. They are all able to relate to the individual needs of my Auntie. All meals are good with plenty of variety and goodness. Plenty of activities for residents to take part in whatever their needs. Would thoroughly recommend Fairfield. The care is excellent.

I would like to take this opportunity to thank all the staff for their outstanding commitment.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you so much for leaving a review for us and for your very kind words. I've passed your comments on to the rest of the team who value receiving feedback on their care. Best wishes.