Fairfield

My mum was here in emergency care for nine weeks, and I can't express how much she loved it there and the care was excellent.

The staff were so lovely and kind, and if not for geography, she could have stayed there forever. She has moved to a home nearer her home patch and all going well there too. Thank you. She lost a few vapes though, they will never be found!

Very friendly care home. All staff were very helpful nothing too much trouble. We will definitely be using it again.

I brought a family friend to visit my dad recently. Her comments afterwards were "He is in such a lovely care home. You couldn't get better". This means a lot to me as Dad's move to the home was during Covid when choosing and comparing homes was not straightforward. We are so grateful to all the management and staff at Fairfield Care Home.

Fantastic care, very warm and friendly, and always helpful. Treat my grandma with kindness. Grandma is always well-kept, her hair washed and clean. Her room is always tidy. Her dinners are to a high standard. Grandma is very happy.

The staff are always attentive and caring. As a family we have been very concerned about Mum since being diagnosed with dementia, the management and all staff have helped us through this process. Giving reassurance and guidance when needed.

I came to visit my mum recently in June over three weeks. Each time I visited, the staff were always polite. My mum had only recently moved to the care home. I was so impressed with how much more my mum was engaging in activities, especially the singalong. The home itself is excellent, in cleanliness and adequate room for residents. I felt confident that my mum was in safe care and that her needs were being met. Staff were all very polite to Mum, greeting her by her name.

The family are very happy that she is safe and being looked after 24/7.

After a long stay in hospital mum was discharged to Fairfield at night. She was disorientated and upset but the staff were amazing and gave her lots of reassurance. The home is very well run, the staff are dedicated and caring. They take time to get to know the likes and dislikes of residents to help them live their best possible lives. It is a happy environment, nothing is too much trouble. Residents are encouraged to join in activities and chat. Mum has even gone on a trip on the memory maker bus which she wouldn't have done before. Mum has gone from not wanting to be there at first to wanting to stay. Thank you.

Since the first visit to Fairfield I just felt it was the sort of place my mum would be happy in and I wasn’t wrong. When mum arrived she was a shadow of her former self but with the care and good decision making from the staff she is much better and the mum I recognise. The door is always open to speak to senior members of the team and things only have to mentioned once and any issues are resolved. All the care team are great and work very hard to meet the needs of mum. I can rest in the knowledge that she is in a safe and caring place. Thank you to everyone from a very grateful daughter.

Very friendly, helpful and competent staff. They are all able to relate to the individual needs of my Auntie. All meals are good with plenty of variety and goodness. Plenty of activities for residents to take part in whatever their needs. Would thoroughly recommend Fairfield. The care is excellent. I would like to take this opportunity to thank all the staff for their outstanding commitment.

Would throughly recommend Fairfield. The care is excellent.

My mum came into Fairfield for respite following a series of falls at home. She was very well cared for and enjoyed her stay. She decided to become a full-time resident. We have been very pleased with her care, and her health has improved visibly. She likes the staff who are very cheerful and caring, and for whom nothing is too much trouble. Visits can be arranged easily, and Covid precautions are made to ensure safety for residents, staff and visitors alike. I can highly recommend Fairfield to anyone who needs a happy and safe environment for their loved ones. I am very pleased that we chose Fairfield for Mum. Well done to the staff, you do a brilliant job! Thank you.

Coming up to a year that we had to make the very difficult decision that the level of care needed for my mum was beyond our family's capability. We dropped her off in the middle of a pandemic and just had to wave her off so upsetting for all involved. A difficult year on for all I would like to thank and praise the staff for all their hard work, dedication and the level of care given. The staff during this time advised me to move her down into the extra care of the dementia unit. She has thrived in this caring and specialist environment. I couldn't have wished for a better place for my mum the staff are so caring and dedicated to treating the residents with full respect and compassion. Today's visit was truly heartwarming I spoke at length to the lead carer about dementia, she was very knowledgeable, spoke with passion and care putting my worries to bed. The carer was energetic, engaging and compassionate as we danced sang and laughed. My mum is happy so amazing thank you all.

My partners mum has been at Fairfield for a couple of years now; she settled in really well, and the staff have been amazing since day one. Throughout the Covid pandemic, they have been brilliant. We could have FaceTime with my mother-in-law, so we were able to keep in contact regularly, also once visiting started again, we have been able to see her nearly every week in the Covid safe cottage - it’s just brilliant! We couldn’t have asked for any more from the staff; they are all doing an amazing job! To know my mother-in-law is so well looked after is great. Thank you!

With the Covid restrictions in place they have made visiting easy. Their kindness and caring is beyond words.

The staff could not be more helpful and accommodating, nothing but nothing is too much trouble for them to arrange for my visits, even in these difficult Covid-19 times. Contacting the resident is easy and she is treated with care and dignity at all times, day or night. I'm kept continually informed as to her daily activities and access to the management team to discuss her care and progress is operated on an open door policy. I am the sort of person that likes to have information on a regular basis and sometimes on a necessary basis, my requests have always been accommodated. Events take place regularly and my resident looks forward to them, they are obviously stimulating and enjoyable. At last, I can sleep well without having to worry. Thank you, excellent work!

Mum moved into Fairfield in February following a fall at Christmas, her dementia had progressed. The staff have been so helpful and welcoming from day one. Mum has settled in really well. We have the relative's gateway app which enables us to look daily at how mums day has gone and see what she is eating and drinking. We have been so lucky that we have still been able to visit mum during the pandemic in the garden cottage, something I personally found helpful. We haven't actually been able to enter the home due to the circumstances but from what mum says her room is lovely, and the staff are constantly going into her checking she's ok. The manager, care coordinators, receptionist, and the lady who does the fundraising are so lovely and friendly nothing seems too much trouble. We found it a difficult decision to move mum from her home but now realise we couldn't have found anywhere better for her.

My mum has been a resident at Fairfield house for two years. From the moment she arrived, she has received the best possible care. The staff are very dedicated and nothing is too much trouble. They are led by an equally dedicated and efficient management team. Also, they go to great trouble for special occasions, including residents birthdays, Christmas, Valentine's day and Easter amongst others. Every resident gets a present. They are well looked after in every way. The home is kept very clean and clothes are well laundered. The food is also fantastic. You always get such a warm welcome when you enter the reception of Fairfield house. I would urge anyone to consider this care home for their relative.

The staff are so caring. We understand that no one will care for our Nan like we do but during this pandemic, the staff have been like family. They contact us regularly when she’s unwell and keep us informed when needed. We visit every week and the staff are amazing with my Nan. They are the careers that bring her to our isolated visits and are both so caring and kind to both her and us. They go above and beyond to help us. The lady in reception is always helpful when we need help with payments etc. The manager is always approachable and will return our calls if we have any concerns. Other staff have also supported us as a family with the loss of our grandad who was a resident that passed away to Covid last year. On the day of his funeral, my Nan was unable to attend which was heartbreaking but his body came past the home so my Nan could say her goodbyes and all the staff came out with masks and socially distanced to wave him off which was so lovely. Thank you Fairfield!

We wanted to say a big thank you to the team at Fairfield for helping us celebrate our Grandma's 90th birthday. Given the difficult circumstances, we are all facing at the moment, for you and your team to make time to help us see her face to face in the Gateway room was fantastic. All safe and sound following the COVID rules, the facility was perfect, and we can see why it used constantly for other residents and families. We appreciate so much your care and attention for her, and we can see she is in very safe hands. I think she enjoyed the birthday cake, tea and a couple of sherries on her special occasion.