Four Acres

Archer Close, Studley B80 7HX
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9.5 52 Reviews
  • Four Acres, Studley
Four Acres is a newly rebuilt residential care home in Studley, close to Redditch, accepting new residents from 15 October 2018 onward. Four Acres has benefitted from a thoughtful redesign and completed to a high specification. The exceptional facilities available at Four Acres will enable residents to indulge in a truly fulfilling lifestyle in impressive surroundings, where health and wellbeing are a priority.

Residents of Four Acres can be assured to find an exemplary care home experience, offering a truly professional service where person-centred care and attention to detail are an everyday importance. The experienced team of professional, highly-trained Runwood Homes carers, who have transferred back to Four Acres following the homes' reconstruction, will be on hand to cater for each and every resident; providing unparalleled support and companionship on a 24-hour basis.

Residents at Four Acres will benefit from:

· 24 hour expert care
· Private bedrooms with TV and en suite facilities
· Comfortable and homely lounges
· Enjoyable dining experiences
· Hairdressing salon and spa
· Varied activities programme
· Beautifully furnished, landscaped courtyard
· Raised flower beds
· Regular outings
· Local community involvement
· Family and friends always welcome

At Four Acres they fully understand that choosing a care home can be a first experience for many. Staff are here to support clients in their search for a suitable home offering the appropriate levels of care required.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1307 – £1475
  • Self-Funded Residential Dementia Care: £1307 – £1475
  • RESPITE Self-Funded Residential Care: £1407 – £1575
  • RESPITE Self-Funded Residential Dementia Care: £1407 – £1575

These prices are only a guideline, please contact Four Acres to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jasmine Kessey (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

9.5

Four Acres has a Review Score of 9.5 (9.491) out of 10, based on 13 reviews in the last 2 years.
Over all time Four Acres has 52 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Four Acres
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Total of 52, showing 21-40
Review from R H (Daughter of Resident) published on 22 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very warm and welcoming environment. Staff and management is very approachable. They recently moved Dad to a downstairs room which had helped him greatly. Dad is more involving in more activities and visiting to the dining area to have his meals with his friends he knows from studley.
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Review from Chris S (Son of Resident) published on 22 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom came recently and has settled in really well with the help of the manager and the team. The care is very good and Mom’s need are being met very well. I know she is happy as the used to call me two to three times a day and now she doesn’t call me, I have to call her which is a positive step in her
happiness.
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Review from Jane B (Daughter of Resident) published on 17 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lived in Four Acres, Studley for nearly 3 years from July 2019 till 7 May 2022. The home is decorated and furnished really well and each wing has its own dining area/lounge so the residents are not overwhelmed with lots of people. Mum made some friends and some of the carers went over and
above to make her feel at home and secure. Lots of friendly staff from reception to domestics, carers, handymen, CTLs and management. Thank you for making mum and her family’s dementia journey easier and for treating her with dignity and respect.
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Review from Sue J (Resident) published on 11 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our Mother has been at FourAcres care home for 3 years. She has severe dementia. The staff are very kind and thoughtful and a great improvement has been made recently with the appointment of the new manager. Throughout covid it has been challenging for the families and staff and I applaud them all on
how they coped with the demanding challenges. I would recommend the care home to anyone who is considering the care, especially if they have dementia.
Reply from Dani Pathirage, Home Manager at Four Acres

We take extra precautions in transitioning all of our residents to assisted living, and we are grateful for your positive feedback. Despite the toughest circumstances brought on by the pandemic, we appreciate your positive review. Thank you.

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Review from Yvonne B (Daughter of Resident) published on 11 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been a resident at Four Acres for just over 2-years, and my family and I are delighted by the appointment of a new manager (formerly the deputy manager). Mum has advanced dementia and is sadly unable to do anything for herself, but she is happy and well looked after by the dedicated, caring
staff. The home feels warm and welcoming, and there is nowhere else we would rather her be.
In 2020 and 2021, lockdowns presented families with difficult challenges - not always sympathetically handled by the previous manager. However, we have every confidence in the new manager, a lovely young woman who has the experience and high standards combined with empathy and great people skills. I can wholeheartedly recommend Four Acres for anyone looking for a warm and caring home for their loved ones.
Reply from Dani Pathirage, Home Manager at Four Acres

Hello Yvonne, we appreciate your confidence and support in our management. Thank you for your recommendations, we take great focus on ensuring the best possible care for our residents. Thank you again for the positive review.

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Review from Betty S (Resident) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love living here, everyone is so friendly I can be myself around the staff and have a laugh with everyone. I enjoy the different activities we get to do and the food is lovely. There’s always someone laughing and joking it’s a lovely atmosphere.
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Review from J M (Daughter of Resident) published on 3 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Four Acres staff are brilliant, I cannot put into words the amount of care, consideration, love and attention they give to the residents and also relatives in these difficult times. My mother is looked after very well, and her mental and physical issues are always looked after and dealt with. I am always
kept informed as to what is happening and mum is happy which is the main thing.
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Review from E C (Son of Resident) published on 10 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Four Acres became home for my mom enriching her time there with a warm, friendly community. The Four Acres team were in a word outstanding, warm, friendly and caring.
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Review from R C (Son of Resident) published on 30 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent just over a year at Four Acres after moving from her own home. She enjoyed the company of all the other residents and joined in with all the activities that were organised, especially those involving her passion for dance. She came to treat Four Acres as her home and always had positive
things to say about the wonderful staff. She would certainly recommend Four Acres and so do our family.
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Review from C W (Sister-in-law of Resident) published on 2 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant experience on our visit. All staff has been excellent. The surroundings in the garden with all the flowers are very comfortable. Will be back again to visit soon.
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Review from R C (Son of Resident) published on 1 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
They have done very well during covid-19, and Mom is happy.
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Review from A J (Daughter of Resident) published on 1 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers have formed a close bond with my mother. This has improved her general wellbeing more recently. During the covid pandemic, all new procedures are being adhered to strictly to keep all residents safe.
The place is spotless!
The outdoor space has proven invaluable during the pandemic - it's
beautiful.
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Review from J S (Daughter of Resident) published on 18 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Accommodating when visiting during CV19 times. Prior to CV19, always a pleasure to go and see residents. Residents always seem settled. Minor issues in early days of residency with lack of comms when incidents occurred. Hope that staff/resident family meetings will resume. Need more up to date account
balances and would like to see breakdown of expenses more often.
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Review from Mick P (Son of Resident) published on 12 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mother moved into Four Acres last October after suffering a stroke and being unable to return home. The staff have made her very welcome and helped her to settle in and get used to not living independently any more. The activities that are put on are really varied and enjoyable for the residents.
The staff are always very friendly when we visit and the home is always spotless.
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Review from Craig S (Son of Resident) published on 1 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The team at Four Acres are always supportive and very helpful. They have a great can-do attitude and a positive approach to assisting the residents on a daily basis.
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Review from M B (Daughter of Resident) published on 20 February 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The latest CQC report and overall rating seem very accurate.
Overall the staff were very friendly and made Mum welcome. They demonstrated the six 'c's'. In the two weeks Mum stayed we were told on the initial assessment Mum would be temporarily registered with a another medical centre, however, this
did not happen and I had to get an emergency prescription.
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Review from Christine B (Daughter of Resident) published on 9 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was lucky to have stayed for 10 months at Four Acres. The care and attention is second to none. Nothing is too much trouble for the lovely staff. Never once was I worried for my mums safety or her health. My mum was happy, well fed and enjoyed every part of her daily routine including, trying to
teach her carers how to dance.
I cannot praise this care home enough. Well done everyone and thank you for making mum's final days as easy for all of us as it could be. You are all stars.
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Review from S F (Wife of Resident) published on 3 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Four Acres is a beautiful, friendly and caring home. My husband was there for 2 weeks respite for the first time and would have no reservations to go back as and when.
Two areas that disappointed him were no sky television and his clothes were not pressed to his satisfaction.
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Review from S S (Respite Resident) published on 21 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What can I say? I have been here for 3 weeks as a respite and could not fault Four Acres.
All staff were excellent in all ways. I was watching their attitude to the rest of the residents downstairs. They were very attentive to their respective needs and could not do enough for them.
If the necessity
arose again, I would not hesitate to come back.
Keep up the good work Four Acres.
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Review from Andrew H (Son of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely happy with Four Acres, beautiful building and furnishings accommodating to visitors and very friendly. The care of my father is amazing. I have noticed a real improvement in his wellbeing and he is speaking and smiling again. Cannot express enough how grateful we are for his care. He is always
clean and smart. The building is always clean and tidy.
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Current Review Score: 9.5 (9.491)

Overview of Review Score

The Review Score of 9.5 (9.491) out of 10 for Four Acres is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.582 for Four Acres is calculated as follows: ( (115 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 153 Ratings = 4.582
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.909 Points relating to the number of positive Reviews for Four Acres is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 12 Positive Reviews ÷ 13.2 = 0.909
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (5)

Jasmine

Jasmine Kessey

Job Title: Home Manager Joined: 2022

I’ve worked in care homes for over 13 years now, and for the past 5, I’ve proudly called Runwood Homes my second home. I started off as a Care Team Leader during lockdown and have worked my way up to a manager’s role. One of my absolute highlights is leading our amazing residents in The Prime Timers choir and smashing a Guinness World Record attempt for the World’s Oldest Choir in December 2024. I love what I do, and I’m passionate about making every day meaningfulfor both our residents and the brilliant team I work with

Mychelle

Mychelle Barya

Job Title: Home Finance Administrator

I have worked within the care sector since 2008, I was a care assistant for 3 years and then moved into the office.


I love my current role as I do get the best of both worlds; I get to do all the important things such as wages and contracts etc but then have so much fun with our residents from singing to dancing to just taking part in regular quizzes. I also enjoy the chats I have with our relatives. 


An interesting fact about me is that I once ran 100-meter hurdles against Colin Jackson.

Diane

Diane

Job Title: Lifestyle Coordinator Joined: 2019

My name is Diane. I have worked at Four Acres for nearly 5 years, and in that time, I have worked as a care assistant and care team leader, so I have done some varied roles.


I enjoy my role as Lifestyle Coordinator immensely. It is a most rewarding role getting to know all our residents personally and their families. I feel that it is important for everyone to have the same opportunities to do the things they did before coming to Four Acres take part in our varied lifestyle plan and continue their daily living. I always listen to our residents and take on board what activities they prefer to do, as it helps to maintain and improve their health and mental well-being, hence being encouraged to take an active role in activities that are meaningful to them. I love getting to know our residents’ personalities and learning all about their lives. I have the best role at Four Acres. My day is varied, and no day is ever the same. It’s not like going to ‘work’; it’s their home, and it has that homely feel, unlike any other care home I have worked. I feel privileged to be part of their lives.


I am also a Dementia Champion at Four Acres, so I promote the well-being and support of our residents who are living with dementia.


Fun fact;


I trained as a Civil Celebrant, and I can officiate civil wedding ceremonies and funerals.

Kelly

Kelly Roycroft

Job Title: Head Chef Joined: 2010

I’m Kelly, the Head Chef at Four Acres, where I’ve had the privilege of working for the past 14 years. Every day in the kitchen is unique, and I’m proud to lead a talented and dedicated team that ensures our residents enjoy a variety of delicious meals every day. Our kitchen has maintained a 5-star hygiene rating for the entire 14 years, and we’ve earned numerous awards along the way for our excellence in culinary standards.


In addition to my culinary skills, I have the rare ability to write with both hands, which adds a fun twist to my daily routine. Outside the kitchen, I enjoy walking my dog, Dory, a playful Boston Terrier who keeps me active and entertained.

Reece

Reece Stanley

Job Title: Receptionist Joined: 2020

I’m Reece, the Receptionist and End of Life Ambassador at Four Acres. I truly enjoy the variety my role brings—whether it’s helping residents, chatting with families, or ensuring everyone feels happy and safe. Being able to make a positive impact on people’s lives is incredibly rewarding.


Recently, I embarked on an exciting new chapter: becoming a dad to a handsome baby boy! Outside of work, I’m passionate about photography and gardening, which allow me to express creativity and enjoy the beauty of the world around me.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Four Acres to verify any information. View our terms and conditions. Four Acres has an Enhanced Service - more info.