Four Acres

Accommodating when visiting during CV19 times. Prior to CV19, always a pleasure to go and see residents. Residents always seem settled. Minor issues in early days of residency with lack of comms when incidents occurred. Hope that staff/resident family meetings will resume. Need more up to date account balances and would like to see breakdown of expenses more often.

My Mother moved into Four Acres last October after suffering a stroke and being unable to return home. The staff have made her very welcome and helped her to settle in and get used to not living independently any more. The activities that are put on are really varied and enjoyable for the residents. The staff are always very friendly when we visit and the home is always spotless.

The team at Four Acres are always supportive and very helpful. They have a great can-do attitude and a positive approach to assisting the residents on a daily basis.

Overall the staff were very friendly and made Mum welcome. They demonstrated the six 'c's'. In the two weeks Mum stayed we were told on the initial assessment Mum would be temporarily registered with a another medical centre, however, this did not happen and I had to get an emergency prescription.

I cannot praise this care home enough. Well done everyone and thank you for making mum's final days as easy for all of us as it could be. You are all stars.

Two areas that disappointed him were no sky television and his clothes were not pressed to his satisfaction.

Keep up the good work Four Acres.

Extremely happy with Four Acres, beautiful building and furnishings accommodating to visitors and very friendly. The care of my father is amazing. I have noticed a real improvement in his wellbeing and he is speaking and smiling again. Cannot express enough how grateful we are for his care. He is always clean and smart. The building is always clean and tidy.

Just a wonderful place to walk into I would and will recommend it to everyone.

So pleased to have my husband living here. Excellent care and staff very comfortable and actively, even small details are taken care of. Made3 to feel welcome as visitors. Nice to see manager also hand son. Brilliant care home.

My only negative point is that the chiropody service, which we were told was included, is now a chargeable service.

Absolutely outstanding care given to my mother. I cannot express how happy and content I have been with the care given to my mother.

Had a very pleasant and restful stay, very well cared for by all staff.

The staff make the home, so that really says it all.

He doesn't like being told what he can and cannot do. The staff at Four Acres are angels, they don't just care for the resident, but also for the family member. In a short time, I can honestly say your staff are warm, welcoming, kind and very supportive without them I wouldn't have been able to cope.

Very Good.

Third home my mother has been in - Four Acres has been the one to meet the family's satisfaction. I cannot commend the staff more. They have been wonderful. We will not forget the care given in my mother's final years. If I meet anyone in the same circumstances that we were in, we will not hesitate to recommend Four Acres.

The manager brought round three big bags of clothes for me to look through and choose what I liked and could have.

Recently became very poorly within myself, the care team looked after me very well sorting out Doctor visits and getting me back on track, making sure I felt well looked after.

I was very happy with my stay at Four Acres. Really enjoyed my time with all the staff.