St Joseph's Residential Care Home

Coventry Road, Coleshill, Birmingham B46 3EA

St Joseph's Residential Care Home in Coleshill opened in 2002.

The home is split into four wings and three of these specialise in dementia care.

Each wing has personalised bedrooms with en-suite facilities.

Care is provided by a motivated and compassionate staff team who are well trained and experienced in what they do. They are on hand 24 hours a day to provide residents with the help and support they need.

The care home encourages the involvement of family and friends.

Singers, dancers, florists, exercise instructors and others all drop in to provide a stimulating variety of things to do.

St Joseph’s has a chapel, a small hairdressing salon and a shop for a variety of everyday items, sweets and chocolates.

Pretty, landscaped gardens wrap around the home and are always available for residents and visitors to take a stroll in.

Group: Father Hudson's Care

Person in charge: Pamela Booton (Manager)

Local Authority / Social Services: Warwickshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 59 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Single Rooms: 59

Rooms with ensuite WC: 58

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on St Joseph's Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.1 (maximum of 10) for St Joseph's Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for St Joseph's Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.646 for St Joseph's Residential Care Home is calculated as follows: ( (86 Excellents x 5) + (42 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 130 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.424 Points relating to the number of positive Reviews for St Joseph's Residential Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.8 positive Reviews (59 registered maximum number of service users ÷ 5). 5 Reviews ÷ 11.8 Target = 0.424

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.1 St Joseph's Residential Care Home has a Review Score of 9.1 (9.070) from 11 Reviews


Average Ratings

  • Excellent
    9
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Joseph's Residential Care Home?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Joseph's Residential Care Home

  • Daughter of Resident/Service User
    5
  • Friend of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • more

Choosing a care home for a much-loved mum is an enormous task. Nowhere will be perfect but St Joseph’s was the best for mum. The comfortable, homely environment was very suitable.
The friendly, caring staff took time to get to know mum and family members. They built up lovely relationships with mum, always treating her with dignity and respect and she came to recognise them as part of her community.
Whenever there were family concerns, the unit manager was always approachable and very good at listening. Equally, the family were informed if staff were concerned. A good partnership was established for mum’s care.
Spiritual needs were recognised and a huge bonus for mum was the opportunity to go to daily Mass in the little chapel.
Writing a review is from a personal perspective but it was evident St Joseph’s team of managers, care assistants, cleaners and chefs all contribute to the personalised care of all the residents.
A very grateful daughter.
This home is very much worth consideration.

How likely would you be to recommend St Joseph's Residential Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

We are very pleased with our choice of home for our beloved sister. She is loved and cared for by caring nurses who spend time in talking to her. The place is clean, homely and well maintained.
There are no urinary smells. Her bedroom is clean and so is the ensuite. She is well dressed and always clean and fresh. The head nurse phones us if our sister is poorly and they call us frequently to give us a report.
They also tell us if garments needs replacing she is peaceful and settled and spiritual needs are given importance.

How likely would you be to recommend St Joseph's Residential Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

This is an excellent care home.

How likely would you be to recommend St Joseph's Residential Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

I am extremely pleased with the care my mother receives from this care home. The staff are excellent, every time we visit they are engaged with the residents and are always willing to discuss the care and needs of my mother. The room she is in is excellent. She is always treated with dignity and respect. The activities they provide are many and varied.

How likely would you be to recommend St Joseph's Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

Very attentive and considerate staff. Could not ask for any more.
Rooms are comfortable and kept clean. Nothing is too much trouble.

How likely would you be to recommend St Joseph's Residential Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

I have two parents at St Joseph's Residential Care Home. No matter what time of day I visit, I find them to be looking good and having so much dignity than they did in the last few months of independent living. The atmosphere is always jolly and appropriate. The staff are exceptional at their jobs, I don't think they realise how good they are. The managers are always available and approachable. I would have no hesitation in recommending St Joseph's Residential Care Home.

How likely would you be to recommend St Joseph's Residential Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Our precious parents both were in St Josephs for more than 12 months. During that time it was a pleasure for us, as a family, to visit them and see that they were well nourished, clean, happy and felt to be part of a family.

We visited so many care homes and at times were so upset at the level of care. St Josephs was the perfect home from home. I honestly, and my siblings agree, that my parents thrived under the constant care of the great team at St Joseph's.

How likely would you be to recommend St Joseph's Residential Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

St Joseph's managers and staff welcomed my mother with Alzheimers after a very difficult start when she vigorously opposed admission. She has been made to feel a valued member of the wing. Staff have actively encouraged and supported a range of activities. She has had several external visits which she has enjoyed. She is respected and treated as an individual and supported to attend daily mass which is very important to her. Staff initiate and maintain good contact in person and by phone with family.

How likely would you be to recommend St Joseph's Residential Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

I cannot thank the staff at St Joseph's Residential Care Home enough for their kindness and warmth they have shown to my aunt and all family members throughout her transition from hospital to her new care setting her beautiful new home. The time and care the staff have taken from my first enquiry at the office, the hospital assessment visit and during the transition has been quite remarkable. Thank you all. I shall look forward to visiting my aunt here!

How likely would you be to recommend St Joseph's Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

We find our friend to be well cared for in an atmosphere of love and compassion. The staff on Jade Unit are always tolerant and patient. Our friend is always well dressed, clean, hair tidy and even nails are manicured and polished! She told us recently that she is happy there. This shows that she is comfortable and at ease. We notice that she is treated with respect and dignity. Her spiritual needs are recognised and because there is a chapel in the area she is able to attend the daily service if she wishes. There is overall a happy Christian atmosphere.

How likely would you be to recommend St Joseph's Residential Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Excellent in all respects.

How likely would you be to recommend St Joseph's Residential Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

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