The Limes, Stratford-upon-Avon, Warwickshire
The Limes, Stratford-upon-Avon, Warwickshire
The Limes, Stratford-upon-Avon, Warwickshire

The Limes is a small, friendly home where everyone knows each other and staff have time to really get to know each resident. WCS Care has been providing affordable, high-quality care to older people and people living with dementia at The Limes in Stratford-upon-Avon for 25 years.

A bright, welcoming cafe sits at the entrance to the home, opening up to the beautiful gardens which are visited by a range of wildlife including deer and squirrels. Used as a meeting point and space for activities, the cafe provides a relaxing location for visitors and residents alike.

The traditional building offers larger than average bedrooms and a lack of uniformity which gives a unique charm to the home. Lounges, dining areas and kitchenettes give residents choice and independence to spend their time how they choose.

The Limes was recognised as good with elements of outstanding by the Care Quality Commission (CQC) in June 2016.

Group: WCS Care Group Ltd

Person in charge: Karen Hall (Manager)

Local Authority / Social Services: Warwickshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 30

Rooms with ensuite WC: 19

Weekly Charges Guide: Personal Care Single £776 – £1136 (These prices are only a guideline, please contact The Limes to find out the exact price for your requirements.)

Facilities & Services: Day Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visitors welcome at any time. WCS Care also provide a relatives' gateway where relatives can view care notes online and share messages and photos with their loved one from wherever they are (with the relevant consents in place).

Parking:

The Limes has its own car park.

Latest Care Quality Commission* Report on The Limes: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6 The Limes has a Review Score of 6 (6.001)

The Review Score of 6 (maximum of 10) for The Limes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Limes in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.417 for The Limes is calculated as follows: ( (5 Excellents x 5) + (7 Goods x 4) ) ÷ 12 Ratings = 4.417

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.584 Points relating to the number of positive Reviews for The Limes is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6 Target = 0.167 , then divided by 2 = 0.084

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    0
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Limes?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Limes

  • Resident / Service User
    1

6/6 Saw on TV Mo Farrah beat the 3000m. Recovered.
8/6 Entertained by our man and wife (guitar playing and singing) In the afternoon a NHS nurse visited for annual review, my daughter and son-in-law were present and we held the meeting in the garden sunshine.
16/6 We were entertained by a trio. Two ladies and a gent, sopranos, flute and keyboard, very talented.
17/6 We held an open day and celebrated the Queen's birthday and Shakespeare 400 years. I dressed up as Shakespeare.
3/7 My other daughter and her husband visited. We attended the River Festival on the Avon. Lots of narrow boats.

How likely would you be to recommend The Limes? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submit a Review for The Limes

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Job Vacancies

Staff Profiles

Karen

Karen Hall

Job Title: Home Manager

Joined: 2004

Description:

Karen holds an NVQ level 4 in Leadership & Management, as well as an NVQ 4 in Health & Social Care. She became Home Manager at The Limes in 2009. She has over 25 years experience of working with older people in residential care and spent 13 years as an Assistant Manager in another residential care home in Stratford, joining WCS in 2004.

Email: k.hall@wcs-care.co.uk

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Limes