Clarendon Manor, Leamington Spa, Warwickshire
Clarendon Manor, Leamington Spa, Warwickshire
Clarendon Manor, Leamington Spa, Warwickshire

Clarendon Manor offers the finest care in the heart of Whitnash, a vibrant and sought after village.

Located within easy reach of pubs, shops, bus routes and village amenities, Clarendon Manor has been recently extended and refurbished with more day space, a conservatory and seven new bedrooms with their own terrace.

The home offers a large lounge that is used for group recreation activities and two smaller, more cosy lounges often used as retreats for residents who wish to relax. A spacious dining room overlooks the well tended rear gardens through patio windows.

The home has many single rooms and each bedroom is tastefully decorated, often complemented by furniture and pictures brought in by residents, making a true home for the residents.

Residents are offered a choice of menu every day, which is created by an experienced chef who places emphasis on home-cooked cuisine and using local produce. The home is happy to listen to residents suggestions and try more exotic foods or non-English dishes. Special diets can also be catered for.

Group: Greentree Enterprises Ltd

Person in charge: Jo Smith (Care Manager)

Local Authority / Social Services: Warwickshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 35 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Stroke

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Spanish; Castilian, Italian, Panjabi, Punjabi

Single Rooms: 35

Shared Rooms: 0

Rooms with ensuite WC: 30

Weekly Charges Guide: Personal Care Single from £500 (These prices are only a guideline, please contact Clarendon Manor to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Clarendon Manor: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.9 Clarendon Manor has a Review Score of 8.9 (8.878)

The Review Score of 8.9 (maximum of 10) for Clarendon Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Clarendon Manor in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.557 for Clarendon Manor is calculated as follows: ( (122 Excellents x 5) + (56 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 192 Ratings = 4.557

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.321 Points relating to the number of positive Reviews for Clarendon Manor is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 4 Reviews ÷ 7 Target = 0.571

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Clarendon Manor?

  • Extremely LIKELY
    15
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Clarendon Manor

  • Son of Resident/Service User
    7
  • Daughter of Resident/Service User
    2
  • Husband of Resident/Service User
    2
  • Nephew of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

My aunt has been at Clarendon Manor for a few years now and the care and facilities have been good. She has advanced dementia and other physical issues but the staff are very good and she gets looked after well.

How likely would you be to recommend Clarendon Manor? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Heath Tredell, Director at Clarendon Manor responded to this review on 31 Jan 2018:

Thank you very much for your kind comments. The staff work hard to ensure everyone is happy at the home and will be delighted with your positive comments.

My mother has been resident at Clarendon Manor now for 2 and a half years.
The establishment is not the most modern or the most high-tech but the care provided is excellent and my mother is treated with respect and compassion by staff. Her room is clean and she is well fed.

Unfortunately, she is reluctant to engage in any activities despite encouragement from staff.

How likely would you be to recommend Clarendon Manor? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My father, who is now 101, has been a resident for four years.
My family and I, are thrilled that Dad is there.
They have taken extremely good care of him, looked after him with enormous sensitivity and loving care.
My father now has dementia but every time we visit he tells us how happy he is to be there and how lucky he is.
The staff are brilliant and so caring.
I recommend this home to anyone.
Your loved ones will be safe and cared for here. Well fed, warm and extremely well looked after.

How likely would you be to recommend Clarendon Manor? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Heath Tredell, Director at Clarendon Manor responded to this review on 25 Sep 2017:

Thank you very much for your kind comments. We always pride ourselves on providing the best care we can in a homely atmosphere and I can tell you that the staff will be thrilled you've taken the time and trouble to praise them for their good work.

This review relates to the first-month settling-in experience for my father who is nearly 97 and suffers from dementia.
I was impressed on the initial fact-finding visit by the calm and caring atmosphere and this has been reinforced on each subsequent visit.
The staff carry out a demanding workload professionally; they are quick to act on any issues we raise and they are equally diligent in raising with my wife and I any issues or concerns they have as they get to know my father. My father has settled in well and we concur that the catering arrangements are exceptional.
Overall a very positive experience.

How likely would you be to recommend Clarendon Manor? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

As far as I was aware there were no issues on any of my visits, the staff were always friendly and approachable on any subject or concern.
They were always willing to help in any way to make my aunts stay more interesting and enjoyable.

How likely would you be to recommend Clarendon Manor? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I arranged for my 97-year-old father to enter Clarendon Manor when he could no longer cope on his own. He is now 100 and in fact, the home have just arranged a super birthday (100th) celebration. He thoroughly loves his new home and is extremely well looked after. His room is very good indeed, the staff are marvellous and cannot do enough for him. The catering arrangements are truly exceptional, with a superb chef.

How likely would you be to recommend Clarendon Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When at first my mother had to be cared for properly, this was the best choice. At first, it was like going to a new school, where nobody knew you!
Now she is settled and enjoys it, only thanks to all the staff; from the cleaner, chef and the main manager.

How likely would you be to recommend Clarendon Manor? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

During my wife's stay at Clarendon Manor the staff were both attentive and extremely caring. They had a huge workload and carried it out extremely professionally and with warm enthusiasm. I visited daily and was treated with courtesy and had all my questions answered without delay. I was able to take my wife out regularly and there was no difficulty in arranging or cancelling meals as appropriate. Every effort was made to help me with my requests. My wife's room was colourfully furnished and homely in appearance. The other residents were friendly even though she did not often feel like joining them in the TV room. The medication was administered efficiently and the laundry well looked after. There were one or two areas where I felt that changes might be made but I appreciate that there would be funding and staffing implications in most, if not all cases. The room heating needed to be regulated, it was rather hot and opening windows did not prove to be a satisfactory solution. Occupational activity on a more varied and frequent basis, over and above watching TV, would be welcome as a stimulus. During her time there my wife spent much time sleeping and stimulus only came from visitors. On occasions, visitors had to wait a fair time at the door to be admitted or released. Clarendon Manor is a spic and span home and to be highly recommended as a kind environment for the elderly in need of care.

How likely would you be to recommend Clarendon Manor? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My brother received wonderful care during his time at Clarendon House. He was very happy in his final months. The staff were very caring towards him and very understanding of both his health needs and his dementia.

We were always welcomed to visit at any time and the surroundings were very warm and home-like.
In my brother's final hours alive the staff were very supportive, and when he passed away, they were compassionate.

How likely would you be to recommend Clarendon Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After 4 attempts at finding a residential home for my dad, I instantly knew this was the one. Amazing caring staff, lovely home and very caring.

How likely would you be to recommend Clarendon Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

For up to four months the wife was in there, the standard of care was excellent. The only issue I had was her falling out of bed until we supplied our own hospital bed which had rails. The staff found it a lot better.

How likely would you be to recommend Clarendon Manor? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My Mother was a resident at Clarendon Manor from April 2015 until July 2016, when sadly she passed away. When she entered the home she was approximately in the middle stage of Alzheimer's disease. I am only too happy to recommend this home to anyone considering a place for their relative to live. The home is extremely welcoming. For the resident, it is a real home from home. The staff are friendly and approachable. Clean/bright rooms. The few concerns that I had were always dealt with promptly. My Mother was always treated with dignity and care and she was looked after very well indeed. Excellent home cooked food. Thanks to the chef and assistants.!
Although my mother had dementia upon entering the home, her understanding of situations was quite limited, but speaking on her behalf I am sure she was happy with Clarendon Manor. There was always a cheery face to greet you at whatever time you visited. Thanks to everyone at Clarendon Manor for looking after our Mum, a really lovely Care home.

How likely would you be to recommend Clarendon Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother was a resident at the home, from April 2015 to July 2016.
Before becoming part of the Clarendon family myself and sister visited so many care homes and fell in love with the Clarendon Manor Care Home. The manager and all of the staff were fantastic from mums first day to her last. The food is always fresh, home cooked, and to a very high standard.
After a few months I felt that I had to put pen to paper and wrote a letter of compliment to the Quality Care Commission in Newcastle. (I was not in any way requested to do this). Upon our visits, we were always offered tea or coffee and made to feel so welcome.
The Clarendon is a wonderful establishment, well run with very caring staff, and I would certainly be prepared to recommend this home to anyone. I speak as I find and will complain as required. But this was unnecessary.

Thank you.

How likely would you be to recommend Clarendon Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Heath Tredell, Director at Clarendon Manor responded to this review on 15 Aug 2016:

Thank you for your wonderful review. It is very pleasing to the staff and manager that their efforts and care are recognised by your kind words. We have received some delightful reviews from many satisfied people about the home and this is another that will help others see just what a great job the home is doing. Once again thank you very much

I would like to thank the Manager and all the carers at Clarendon Manor for the superb care that they all gave my Aunt during her 23 years there. She could not have had better care anywhere else.
It has been a great comfort to me to know that my Aunt was very happy and contented, thank you all .

How likely would you be to recommend Clarendon Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Heath Tredell, Director at Clarendon Manor responded to this review on 15 Aug 2016:

23 years is a huge amount of anyone's life and I am so glad your aunt found Clarendon Manor to be a real home for her. Thank you for your very kind review

A professional body of staff, who showed both compassion and daily kindness to my Mother who was suffering from dementia and wheelchair bound.
Knowing she was in safe and caring hands made the last 7 years of her life in Clarendon Manor so much easier for me to bear, a peaceful and homely place to be, I will never be able to thank the good ladies and gentlemen enough for all they did, a dedicated Leader and hard working staff.

How likely would you be to recommend Clarendon Manor? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Heath Tredell, Director at Clarendon Manor responded to this review on 15 Aug 2016:

Thank you very much for taking the time to review our home. Staff will be delighted with your comments as their training and hard work to provide a very homely and caring environment is obviously paying dividends. Thank you once again.

Clarendon Manor has the most wonderful, relaxed and friendly atmosphere, the Manager and staff can not do enough to help you .
My sister was at Clarendon Manor for many years and towards the end her dementia had got worse, the home looked after her and reassured her constantly, I was allowed to take lunch with my sister on visits and was always made to feel very welcome, my sister passed away at Clarendon Manor and was treated with love right up to the end.
I continue to visit as I have made many friends there.

How likely would you be to recommend Clarendon Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Heath Tredell, Director at Clarendon Manor responded to this review on 15 Aug 2016:

Catherine what a lovely review, Thank you very much. Staff do feel that "residents" are really just extended family and it is so nice that you feel able to stay in touch with the home.

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