Woodside Care Village

Maple Grove, Off Spinney Hill, Warwick CV34 5SS
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9.7 35 Reviews
  • Woodside Care Village, Warwick
Woodside Care Village is a community-style care home made up of 12 family-sized households for people with similar care needs, backgrounds and interests.

Designed in one of three lifestyles, town, country or classical living, each household has its own kitchen, dining area and living room. All bedrooms have ensuite wetrooms. Two of the households are dedicated to the Deafinitely Independent service which supports people who are deaf. Staff who work on these households are trained in British Sign Language and other communication methods.

The home has its own shop, launderette, café, cinema, spa bathroom and hair salon. Residents are encouraged to live a life that feels familiar, going to the shop to choose their food and contributing to preparing it on the household, helping to clean their home or do their laundry - doing as little or as much as they would like to.

The home uses a range of technology to enhance the health and wellbeing of residents including acoustic night-time monitoring and circadian lighting.

The gardens and plaza feature outdoor gym equipment, a side-by-side bike, pitch and putt golf and two water features. The village has a dedicated Memory Maker minibus which takes residents on regular, local trips to places chosen by the residents. Relatives are invited to go on these trips too. As part of the home's activity provision, Community Musicians provide one-to-one and group music sessions.
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Care Provided by Woodside Care Village

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1300

Respite care - £100 less per week for stays of up to 3 weeks

These prices are only a guideline, please contact Woodside Care Village to find out the exact price for your requirements.

Contact Woodside Care Village to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Woodside Care Village to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lorraine Herbert (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (72)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • Visitors are welcome at any time.

Parking

  • The home has two car parks - one for short stays at the front door and one to the side of the building.

Woodside Care Village Reviews (35)

9.7

Woodside Care Village has a Review Score of 9.7 (9.668) out of 10, based on 18 reviews in the last 2 years.
Over all time Woodside Care Village has 35 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Woodside Care Village
  • 12
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Total of 35, showing 1-20
Review from Peter S (Son of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had been with Woodside Care Village for over 3 years with dementia, during this time I have nothing but praise for her care during this time. The staff treated her with love and respect and looked after all of her needs, they genuinely cared about my mothers well being both mentally and physically.
She was treated like one of the family and cared for all of her needs with respect and dignity. The on-line portal I found particularly comforting as this reported her activity throughout the day, every day of the week.
I cannot thank the staff enough for all that they have done with my mothers care, she had the best care she could have received in the period she was in the care home.
A big thank you to all of the team at Woodside care village from my wife and all of the family.
Reply from Lorraine Herbert, General Manager at Woodside Care VillageThank you so much for your wonderful feedback. It was our absolute pleasure caring for your mother and having her, and you, as part of our Woodside Care Village family. Best wishes.
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Review from R B (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole Woodside team (reception, house staff, housekeepers, carers, management) have from the very beginning been very caring and proactive in ensuring that Dads individual needs are met and he has a good quality of life, regardless of the physical challenges. The house team have been wonderful,
taking time to get to know us and Dad, giving us ideas to improve his stay and the team leaders and management very diligent and prompt in alerting us to any concerns, and in responding to any queries and requests. Recently the whole team have gone above and beyond to support us in very challenging and difficult circumstances - their advice and timely support has been so appreciated, words are not sufficient to express our gratitude. They were part of the family rallying to do the best we all can for our loved ones. Heartfelt thanks again.
Reply from Lorraine Herbert, General Manager at Woodside Care VillageThank you so much for leaving us a review - it's lovely to receive such a positive affirmation of what we do. I'll share your comments with the team, who I'm sure will appreciate hearing your feedback. Best wishes.
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Review from D C (Son of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After almost 3 years I have found the care provided to be consistently excellent. The regular staff have understanding of my mother's situation and needs.
The home styled accommodation is good for residents to feel more at home. The various options within the building and in the lovely garden help
to enrich daily life. The protected outside routes to the ground floor allow residents to experience natural weather and light.
Staff are consistently excellent, friendly and caring. They do build good relationships with users and know friends and family by name.
Daily routine is important to Woodside and there is a lot of freedom around this for those who can be independent within the environment. Coffee, tea etc plus pastries are available for all visitors and residents. I know local ambulance staff that arrive say Woodside is the best care environment in Warwickshire.
Food is nutritious, freely available and can be "shopped for" by residents, with support.
Good communication is helpful
Reply from Lorraine Herbert, General Manager at Woodside Care VillageThank you for taking the time to leave a review for us. We really appreciate your detailed feedback which gives a lovely window into the home and care we provide at Woodside. Kind regards
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Review from Nigel S (Son of Resident) published on 24 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The family have nothing but praise for Woodside Care Village. The facilities are excellent; cleanliness is superb and the staff are friendly and always helpful. Dad settled in extremely well, his room is spacious and comfortable. All his medical needs are taken care of and the food is great, which is
very important to Dad! The home contact us regularly and keep us well informed if Dad has any issues or requirements. It is a huge weight of my Mum's mind to know he is so well cared for.
Reply from Lorraine Herbert, General Manager at Woodside Care VillageThank you for taking the time to leave us a review. We're so pleased you feel your Dad has settled in well, and it's our absolute pleasure caring for him. I'll share your feedback with the rest of the team. Best wishes.
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Review from Sam M (Son of Resident) published on 17 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into Woodside Care Village in February of this year. The first experience was with Philip who was very helpful both in understanding options regarding later life care, but also specifically how to secure a residential place here for Dad. The care of the staff has been fantastic from the very
start, it's reassuring to know that Dad isn't just another resident but someone they care for individually given he has both Parkinson's and dementia as it has progressed. The guys in the flat are extremely kind, and the attention to detail (lighting, cleanliness, outside space etc) makes for a very comfortable life for him. Thank you to everyone at Woodside!
Reply from Lorraine Herbert, General Manager at Woodside Care VillageThank you for taking the time to leave us a review. We're really pleased to hear our Trusted Advisor, Philip, was helpful, and it's our absolute pleasure caring for your Dad. I'll share your feedback with the team. Best wishes.
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Review from S Y (Daughter of Resident) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are delighted that we chose Woodside Care Village for Mum when she started to need care as her dementia made living on her own at home impossible. We have found that all the staff have been without fail friendly and helpful. Even more importantly they are helping Mum live the best life she can and
providing invaluable support for us as a family too.
Reply from Lorraine Herbert, General Manager at Woodside Care VillageThank you so much for taking the time to leave us a review and for your kind words. It means a lot and it's our absolute pleasure caring for your Mum. I'll share your feedback with the team. Best wishes.
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Review from Heather M (Wife of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been extremely pleased with every aspect of my husband's care; he has company in the apartment he shares and the staff make every effort to encourage his interest in sport and films.Our family and friends are made welcome too. Staff make sure his Parkinsons's medication is given on time and
minimise his falls by constant vigilance.The general atmosphere is good and the staff are obviously happy working for WCS. Meals are nutritious and it is good that residents can choose from an extensive menu.
Reply from Lorraine Herbert, General Manager at Woodside Care VillageThank you for taking the time to leave us a review and for your kind words, it means a lot. I'll share your comments with the team who I know will appreciate hearing your feedback. Best wishes.
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Review from J B (Goddaughter of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our elderly relative has no close family. The trusted Adviser at Woodside Care Village helped us through the process of choosing a care home and even visited our relative with a team member to understand her needs. So far, the process has been well organised with good communications and our relative
is well cared for by kind staff. keep up the good work.
Reply from Lorraine Herbert, General Manager at Woodside Care VillageThank you for taking the time to leave us a review - it means a lot. I'll pass on your feedback to the rest of the team. Best wishes.
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Review from Paul H (Son of Resident) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the Staff to be friendly and welcoming. Nothing ever seems to much trouble. As Mum has Dementia, she is not always easy to look after, but the staff always treat her with dignity, and have taken time to learn about her likes and dislikes, also how to divert her attention away from
what is upsetting her (usually when she has forgotten where she is).
Reply from Lorraine Herbert, General Manager at Woodside Care VillageThank you for taking the time to leave us a review - it means a lot. I'll share your comments with the team, who I know will appreciate hearing your feedback. Best wishes.
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Review from M A (Daughter of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like too take this opportunity too leave a review at a very difficult time for both myself & my mom. My mom suffers from dementia & it had really got too the stage that mom needed full time care. After visiting/viewing Woodside it was decided that mom would trial/respite here. It was such an
emotional time both for myself & family & off course mom. However I cannot compliment both the manager & the staff off Woodside village. From the very start they have treated mom with such sincerity, kindness & making her feel safe. All the while the manager kept me updated every step off the way. Mom has reached so many milestones already in such a short time, she eats 3 meals a day, allows staff too shower her, has fresh air daily, takes all her medication, and is building friendships. The daily singing is a huge plus for mom that's her 'happy place'
I feel confident that mom is going too be very happy at Woodside & that is down to the manager & all the staff! Thankyou
Reply from Lorraine Herbert, General Manager at Woodside Care VillageThank you for taking the time to leave us such a lovely review. It means a lot and it's our pleasure to care for your mum. I'll share your feedback with the rest of the team. Best wishes
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Review from Sylvia K (Friend of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend is really happy at Woodside Care home and I am confident that this was the right place for him. He is well looked after and kept on the correct diet, which was something he found hard to adhere to.
All the staff that we have encountered whilst he has been there are excellent, friendly and
helpful.
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Review from Gill M (Daughter of Resident) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with my mum being at Woodside Care Village, as I have looked after her for nine years totally on my own. I feel that she is in very good hands at Woodside, the staff are lovely and Woodside is always spotlessly clean all around the whole building.
Well done Woodside.
Reply from Lorraine Herbert, General Manager at Woodside Care VillageThank you for your lovely feedback. It's our pleasure to look after your mum. I've shared your feedback with the rest of the team who always like to hear from our customers. Very best wishes.
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Review from Susan S (Daughter of Resident) published on 5 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodside is an excellent care home Mum has been a resident since it opened in 2019. The care staff have been consistently respectful, thoughtful and caring. They create a true family atmosphere which is welcoming and interesting for residents and gives them the confidence to live their best life in
their later life when the changes to their health might otherwise be daunting and frightening. They are an excellent team.
Reply from Lorraine Herbert, General Manager at Woodside Care VillageThank you for taking the time to leave us a review - your feedback means a lot and it's been our pleasure caring for your Mum. I'll share your comments with the rest of the team. Best wishes.
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Review from P G (Relative of Resident) published on 29 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This care home is very good and regular staff are caring. Sometimes the agency staff are more on their phones than caring!
A large communal room would be a huge benefit to get everyone together for special occasions.
Reply from Lorraine Herbert, General Manager at Woodside Care VillageThank you for taking the time to leave a review for us. We do not use any external agency staff at Woodside Care Village as we are completely staffed through our own contracted staff and our internal mobile carers. Our staff use devices that look like mobiles to enter care notes into our electronic care planning system, however, if you believe you are seeing staff using personal devices, please do make a member of the management team aware of this so we can look into it. Unfortunately, we don't have space for a large communal room, however, we do use our cafe and the plaza for events where everyone wants to come together. If you'd like something more personal there is also the garden pod that can be used for family occasions. If you have any questions, please come and speak to me or a member of my team. We're always here to help.
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Review from A C (Son of Resident) published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recall seeing my mum more settled or at peace. So lovely to receive photos of her enjoying activities from the app. Management are attentive, available and responsive to feedback. My mum is making new memories and friends and even has a new 'dog.'
Reply from Lorraine Herbert, General Manager at Woodside Care VillageThank you for taking the time to leave us a review and your kind words. We're so pleased you feel your mum's settled in well and it's also good to know that our relatives' gateway has been helpful to you. Best wishes.
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Review from Elaine J (Daughter of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother and father were both residents at Woodside until my father’s death in October 2020. My mum continued to reside at Woodside until her death in February 2024. Without exception, management, carers, housekeeping, activities coordinators and reception treated my mum with love, care, dignity and
respect, and they did everything they could to support and care for Mum and us family, particularly in Mum’s final weeks. Mum was a much-loved member of the Woodside family, and we were treated as a family too, while we miss our beloved Mum so much, we will also miss our connection with Woodside.
I found access to the online system especially helpful as I live a distance away, and it enabled me to obtain up-to-date information on my mum, how she was, what she’d been doing, etc.
Reply from Lorraine Herbert, General Manager at Woodside Care VillageThank you so much for taking the time to leave us a review - it means a lot, and it was our pleasure caring for your Mum and Dad. I'll share your comments with the team, who I know will appreciate hearing your feedback. Best wishes.
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Review from Kevin A (Son of Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
No complaints. My mum gets six visits per month from my sister and myself. Mum is always clean, dressed and happy enough. No issues/concerns me. The lady who is my mum's contact has related any concerns.
More parking spaces would be welcome.
Access in and our vis button has improved no end since
one lady is on reception.
Reply from Samantha Stuart, General Manager at Woodside Care VillageThank you for taking the time to leave a review for us. I'm pleased to hear that you're finding access to the home easier now. If you do have any problems with your fingerprint not working, just let us know. Kind regards.
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Review from S M (Daughter of Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the way Mum is treated, i.e. respect, dignity, care and thoughtfulness.
As a visitor, I am very grateful to the household carers as they always make me feel welcome, and always let me know of any needs or requirements needed.
The home is always clean, tidy and welcoming.
Staff
are always cheerful and friendly.
Keep up the good work.
Reply from Samantha Stuart, General Manager at Woodside Care VillageThank you for leaving a review for us. We really value your lovely feedback. Kind regards.
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Review from K C (Daughter-in-law of Resident) published on 22 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Woodside Care Village for my mum-in-law as we were so impressed by how it doesn't look like a care home. Having always said she never wanted to stay in a home, it was difficult when falls and dementia made it impossible to be cared for at home. The care given has been great and the welcome
attitude for visiting is a huge help. The lady on the desk has been super helpful and the manager has responded quickly to any concerns we have had. The music input is a massive benefit and the team supports all the residents to attend but also respects their wishes not to.


Having a relatives portal is fantastic...I can check when I'm working and can't visit. The garden is a wonderful asset and we have used it all summer. We have just been invited to spend a Christmas meal as a family. We are very pleased that this was available to choose when we needed it.

Reply from Sam Stuart, General Manager at Woodside Care VillageThank you so much for taking the time to leave us a review - we really appreciate your lovely feedback. I'll share your comments with the rest of the team. Best wishes.
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Review from Lynne H (Daughter of Resident) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having recently lost my mum, who was a resident at Woodside for just over three years, I thought I would write a review.
My mum went into Woodside just before the Covid outbreak, and everything shut down, it was a very difficult time and not being able to see mum was heartbreaking, when I did eventually
see her, she looked so happy and had settled very well into her new home, she was very well cared for, looked well and nicely dressed and said she loved her new house, this made me very happy and reassured me that I had made the right decision in choosing Woodside for her new home.
The staff and management were very good, kind and approachable, if I had any concerns, I came to think of them as extended family and Mum loved her time there with her little household of residents.
The set up of Woodside into small households is a wonderful concept, with the added bonus of lovely gardens and a village-type set-up. Thank you for making the last few years of my beautiful, kind mum’s life very happy.
Reply from Sam Stuart, General Manager at Woodside Care VillageThank you so much for taking the time to leave us a review - we really appreciate your wonderful feedback and it was our pleasure caring for your mum. I've shared your comments with the team.
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Current Review Score: 9.7 (9.668)

Overview of Review Score

The Review Score of 9.7 (9.668) out of 10 for Woodside Care Village is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.718 for Woodside Care Village is calculated as follows: ( (160 Excellents x 5) + (47 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 213 Ratings = 4.718
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Woodside Care Village is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 02 Feb 2026

Please contact the care home and 'Press 1' to find out more about our vacant bedrooms.

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Awards / Recognitions (8)

Meet the Team (1)

Lorraine

Lorraine Herbert

Job Title: General Manager Joined: 2005

I'm the General Manager for Woodside Care Village and have been working at the home since 2019 and at WCS since 2005.


I'm a carer at heart. My mission is to grow and nurture carers and treat them with kindness to create a special community where people want to come and live and our staff want to stay - in a care home that offers hope.

Frequently Asked Questions about Woodside Care Village

What types of Care is Woodside Care Village registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodside Care Village have?

There are 72 Single Rooms.

What are the Facilities & Services at Woodside Care Village?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodside Care Village to the centre of Warwick?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodside Care Village to verify any information. View our terms and conditions. Woodside Care Village has an Enhanced Service - more info.