Bramble Lodge Residential & Dementia Care Home

82 High Lane West, West Hallam, Ilkeston DE7 6HQ
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9.6 57 Reviews
  • Bramble Lodge Residential & Dementia Care Home, Ilkeston
Bramble Lodge is a friendly and welcoming residential and dementia care home located in the scenic village of West Hallam, Derbyshire. Set in beautiful surroundings with excellent transport links, the home offers a safe, supportive, and engaging environment for older adults.

Thoughtfully designed to meet a variety of care needs, Bramble Lodge features two purpose-built extensions with en-suite bedrooms, four comfortable lounges, spacious communal areas, and peaceful patio gardens — creating a homely atmosphere where residents can relax and enjoy life.

A dedicated activities room, sensory space, reminiscence lounge, and on-site facilities such as a hairdressing salon, nail bar, and library support a fulfilling daily experience tailored to individual interests. The home also offers day care and respite services.

The team at Bramble Lodge is highly trained, compassionate, and focused on delivering person-centred care that promotes dignity, independence, and wellbeing. Visitors are always welcome to experience the warm, inclusive environment first-hand.
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Care Provided by Bramble Lodge Residential & Dementia Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1210 – £1499
  • Self-Funded Residential Dementia Care: £1210 – £1499
  • RESPITE Self-Funded Residential Care: £1210 – £1498
  • RESPITE Self-Funded Residential Dementia Care: £1210 – £1499

Fee's are subject to assessment

These prices are only a guideline, please contact Bramble Lodge Residential & Dementia Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Natasha Hill (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2011
  • Number of floors: 3

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (49)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Open visiting policy, feel free to pop in.

Parking

  • Bramble Lodge Care Home has a large onsite car park for visitors to use.

Bramble Lodge Residential & Dementia Care Home Reviews (57)

9.6

Bramble Lodge Residential & Dementia Care Home has a Review Score of 9.6 (9.562) out of 10, based on 23 reviews in the last 2 years.
Over all time Bramble Lodge Residential & Dementia Care Home has 57 reviews.

Overall Experience
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  • 15
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Date Published
  • 57
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Reviewer Connection to Bramble Lodge Residential & Dementia Care Home
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Total of 57, showing 1-20
Review from David W (Husband of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The home is overloaded with residents hence the slide in standards.
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Review from Alison W (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved to this home 10 months ago from a previous home which was closer to family but which fell short on care and cleanliness
Moving to Bramble Lodge was like a breath of fresh air both management and staff are wonderful and make it feel like home the best they can
The facilities they have to
offer meet all of our needs for Mum
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Review from Brian E (Husband of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall good.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for leaving us feedback. We appreciate it.

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Review from Vivienne C (Daughter of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All good staff & management are very helpful and supportive to us as a family and our dad. Since going in January (end of the month) until now. Cannot fault the care home. Dad's choice to go there.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for leaving us such positive feedback. We appreciate your feedback and will share with our team. Thank you

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Review from Dawn M (Daughter of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother moved into Bramble Lodge just over a year ago. We have been reassured, as a family, that she is safe and being cared for and are grateful for everything the home does.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for leaving us such a king and positive review. We appreciate your feedback.

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Review from Melanie W (Granddaughter of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always attentive to my nana's needs. Even though her Alzheimer's is progressing, she always seems happy. It gives me peace of mind to see she is well looked after. The manager is very passionate about Bramble Lodge Residential & Dementia Care Home and the new refurbishments look amazing. Thank
you for taking care of my nana.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for taking the time to review Bramble Lodge. We appreciate your positive feedback.

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Review from Mary W (Wife of Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dedicated team, always warm and caring of residents and spouses.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your kind review. We appreciate your feedback.

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Review from Sarah T (Relative of Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a calm, clean, caring home! We were made to feel so welcome from the first visit. You can feel the love in this home.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your kind review. We appreciate your feedback and hope you enjoy your visits to our home.

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Review from K S (Daughter of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Bramble Lodge is a lovely, warm and bright care home with friendly staff who we have got to know since Dad has been there and we engage in light, humorous conversations with them. When we visit Dad he is always well-shaven, clean and his room is always kept clean and tidy. There is always plenty of
activity for those residents that are able to take part and they have the freedom to stay in their own rooms if they wish. Overall, Bramble Lodge is a warm, bright and safe environment for the residents.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your review of our home. We truly appreciate your feedback.

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Review from David B (Son of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are really pleased with the care that my mum is receiving at Bramble Lodge. The staff are kind, caring and very professional in their approach to looking after Mum. We don't live close to Bramble Lodge but communication and keeping us up to date has been excellent. When we visit we always feel very
welcome. Cleanliness is always good and Mum enjoys the food. Mum is very happy and well looked after at Bramble Lodge.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your kind review. We appreciate your positive feedback. Communication is key to delivering quality care and we are pleased that the level of communication you receive is excellent. Thank you.

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Review from S H (Daughter of Resident) published on 3 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has lived at Bramble Lodge Residential & Dementia Care Home for two years now. During that time, she has had loving and supportive care from all the staff. She is safe and happy. As a family, we are grateful for all that is done for her.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your kind review. Your feedback is truly appreciated.

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Review from G H (Son of Resident) published on 31 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very well cared for, is comfortable and safe. I can't thank the staff enough for taking such excellent care of Mum, they are, in my opinion, angels. Thank you all so much.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your kind review. We truly appreciate your feedback.

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Review from M C (Daughter of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bramble Lodge Residential & Dementia Care Home has cared for my mother, who suffers from dementia and Alzheimer's, and their staff have been excellent. We could not have asked for anything better as she can be quite challenging due to her illnesses.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for taking the time to leave us such a kind review. We are pleased that you are happy with the level of care we provide to your mother and it is our pleasure to support and care for your mother.

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Review from Toni K (Daughter of Resident) published on 6 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care my mum is getting at Bramble Lodge Residential & Dementia Care Home. We have no concerns.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for submitting such a lovely review of our home. We appreciate your feedback.

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Review from Tracey P (Daughter of Resident) published on 6 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in the care home for one year now. A few rocky issues at the beginning due to Mum's nature and the guilt I felt Mum being in a care home with other Alzheimer's residents. This was resolved by the superb support and amazing management carried down to staff level, the carers are compassionate,
friendly, always happy and friendly. Mum is now very happy, there is a lot of light and space and activities going on. Mum is well looked after and safe. I feel I visit Mum in her own home now, I couldn't be happier about where Mum is living.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you so much for leaving such a warming review. We appreciate your feedback and we are really pleased you are happy with mums care. Thank you.

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Review from Helen H (Wife of Resident) published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was left unattended in a bathroom which resulted in a fall. The home admitted it was negligence.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your review. I have followed this up with our home manager who has confirmed you were happy with how responsive the manager was in relation to this incident and you felt satisfied with actions taken.

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Review from D T (Son of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Bramble Lodge management and staff work hard and genuinely care for their residents. They offer a secure and warm environment with a range of activities suitable for elderly people. They are often required to deal with challenging circumstances surrounding residents physical and mental health.
However
some of the basic needs of residents are sometimes neglected and standards of basic care are falling short of reasonable expectations. Getting concerns tackled effectively can sometimes be difficult to achieve.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for leaving a review. We are sorry to hear that at times we have no met your expectation. We also appreciate your positive commnets.

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Review from E A (Wife of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything in the home is excellent.
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Review from R P (Husband of Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is clean and well-presented. The managers are always available if help is asked for by the family. The carers are always polite and helpful to both residents and family.
Reply from Jacqueline Hamilton, Operations Manager at Bramble Lodge Residential & Dementia Care Home

Dear Reviewer, thank you for your lovely feedback. The team at Bramble Lodge Care Home aim to make every day matter for all our residents.

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Review from Alison B (Daughter of Resident) published on 27 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was so apprehensive when my mum could no longer look after herself and had to go into care. The minute I walked into Bramble Lodge Residential & Dementia Care Home to see her I was so happy that she was settled, clean and I could tell she was being looked after. Bramble Lodge has a daily menu up for
all to see. An excellent activity room. A beautiful, well-kept garden where a resident helps to keep it so. All the staff are amazing, the rooms are kept clean and warm and very well appointed. I'm so happy with the whole care.
Reply from Jacqueline Hamilton, Operations Manager at Bramble Lodge Residential & Dementia Care Home

Dear Alison,
Thank you for the lovely, warm feedback about the care your mother is receiving at Bramble Lodge.

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Current Review Score: 9.6 (9.562)

Overview of Review Score

The Review Score of 9.6 (9.562) out of 10 for Bramble Lodge Residential & Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.562 for Bramble Lodge Residential & Dementia Care Home is calculated as follows: ( (170 Excellents x 5) + (91 Goods x 4) + (10 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 274 Ratings = 4.562
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bramble Lodge Residential & Dementia Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

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Natasha Hill

Job Title: Home Manager Joined: 2000

Natasha Hill has been with Only Care since 2000, starting her career at just 16 as a Kitchen Assistant. She quickly progressed through roles as Care Assistant, Senior Care Assistant, and became Deputy Manager in 2013. In 2020, she stepped into the role of Registered Home Manager.


With over two decades of experience in care, Natasha brings a deep understanding of day-to-day operations and has led the implementation of new care planning and medication systems. Her journey reflects a lifelong commitment to delivering high-quality, person-centred care.

Frequently Asked Questions about Bramble Lodge Residential & Dementia Care Home

What types of Care is Bramble Lodge Residential & Dementia Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bramble Lodge Residential & Dementia Care Home have?

There are 58 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Bramble Lodge Residential & Dementia Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bramble Lodge Residential & Dementia Care Home to the centre of Ilkeston?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bramble Lodge Residential & Dementia Care Home to verify any information. View our terms and conditions. Bramble Lodge Residential & Dementia Care Home has an Enhanced Service - more info.