Bramble Lodge Residential & Dementia Care Home

82 High Lane West, West Hallam, Ilkeston DE7 6HQ
Review Us
9.6 62 Reviews
  • Bramble Lodge Residential & Dementia Care Home, Ilkeston
Bramble Lodge is a friendly and welcoming residential and dementia care home located in the scenic village of West Hallam, Derbyshire. Set in beautiful surroundings with excellent transport links, the home offers a safe, supportive, and engaging environment for older adults.

Thoughtfully designed to meet a variety of care needs, Bramble Lodge features two purpose-built extensions with en-suite bedrooms, four comfortable lounges, spacious communal areas, and peaceful patio gardens — creating a homely atmosphere where residents can relax and enjoy life.

A dedicated activities room, sensory space, reminiscence lounge, and on-site facilities such as a hairdressing salon, nail bar, and library support a fulfilling daily experience tailored to individual interests. The home also offers day care and respite services.

The team at Bramble Lodge is highly trained, compassionate, and focused on delivering person-centred care that promotes dignity, independence, and wellbeing. Visitors are always welcome to experience the warm, inclusive environment first-hand.
Show Bramble Lodge Residential & Dementia Care Home on the Map

Care Provided by Bramble Lodge Residential & Dementia Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1210 – £1499
  • Self-Funded Residential Dementia Care: £1210 – £1499
  • RESPITE Self-Funded Residential Care: £1210 – £1498
  • RESPITE Self-Funded Residential Dementia Care: £1210 – £1499

Fee's are subject to assessment

These prices are only a guideline, please contact Bramble Lodge Residential & Dementia Care Home to find out the exact price for your requirements.

Contact Bramble Lodge Residential & Dementia Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bramble Lodge Residential & Dementia Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Natasha Hill (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2011
  • Number of floors: 3

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (49)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Open visiting policy, feel free to pop in.

Parking

  • Bramble Lodge Care Home has a large onsite car park for visitors to use.

Bramble Lodge Residential & Dementia Care Home Reviews (62)

9.6

Bramble Lodge Residential & Dementia Care Home has a Review Score of 9.6 (9.573) out of 10, based on 24 reviews in the last 2 years.
Over all time Bramble Lodge Residential & Dementia Care Home has 62 reviews.

Overall Experience
  • 43
  • 17
  • 2
  • 0
  • 0
Date Published
  • 62
  • 8
  • 17
  • 24
  • 38
Reviewer Connection to Bramble Lodge Residential & Dementia Care Home
  • 22
  • 11
  • 7
  • 5
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 1-20
Review from Charles T (Son of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum gets upset when other residents invade her space but this has improved a bit since the layout was re-arranged recently, sometimes her laudry gets misslaid even though it has been labelled. Mum feels she has to get up and go to the toilet on her own, even though she needs help as she is unable to
wait too long due to continence reasons.
Generally good though, staff caring and respectful.
Mum remarked upon the food being good.
Reply from Natasha Hill, Registered Manager at Bramble Lodge Residential & Dementia Care HomeThank you for sharing this feedback with us. We are pleased to hear that the recent re-arrangement of the layout has helped reduce situations where other residents unintentionally invade your mum's personal space, and that she has been enjoying the food.
We are sorry to hear about the occasions when laundry has been misplaced despite being labelled. We will remind staff to take extra care to ensure personal items are returned promptly and correctly.
We also understand your concerns regarding your mum feeling the need to go to the toilet independently. Given her continence needs, we will reinforce with staff the importance of responding promptly and offering reassurance so she feels supported to wait safely for assistance.
Thank you for your kind comments about the staff being caring and respectful. We value your feedback and will continue to monitor these areas to ensure your mum's comfort, dignity, and safety.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cathy F (Wife of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with the way my husband is being treated at all times. He is treated with kindness and dignity. He is always clean and is happy and content.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Emma S (Daughter of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we have seen an overall improvement in Mum since she moved to Bramble Lodge.
She is eating better and engaging well with her carers.
Staff pleasant and helpful
Communication between staff and family is good too - I'm kept up to date with Mum's development/care needs etc
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sheena C (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was discharged from hospital straight into Bramble Lodge in April. We all found this emotional journey quite tough at first. But now 6 months on Mum seems more settled. I find visits quite over-whelming at times, however since the dining rooms has been split over 2 levels every-where seems alot
calmer and happier. All staff are all helpful and have time with any concerns or just a general chat despite being busy. All the new areas are a great addition especially the new Beauty Room. My mum is a walker and luckily has lots of safe space to walk around. Thank you Team Bramble.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rita H (Daughter-in-law of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful place, the manager is great and welcoming.
The staff are warm, kind and caring alway's say hello with a warm smile.
Look after all the patient well, and the food is excellent.
Very clean in all the room's and have a lovely garden to look with bird's and squirrel's running around.
Excellent!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S H (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum recieves good respectful, loving care and support. Staff at all levels know her well. She is settled and happy
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David W (Husband of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The home is overloaded with residents hence the slide in standards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison W (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved to this home 10 months ago from a previous home which was closer to family but which fell short on care and cleanliness
Moving to Bramble Lodge was like a breath of fresh air both management and staff are wonderful and make it feel like home the best they can
The facilities they have to
offer meet all of our needs for Mum
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian E (Husband of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall good.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care HomeThank you for leaving us feedback. We appreciate it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vivienne C (Daughter of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All good staff & management are very helpful and supportive to us as a family and our dad. Since going in January (end of the month) until now. Cannot fault the care home. Dad's choice to go there.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care HomeThank you for leaving us such positive feedback. We appreciate your feedback and will share with our team. Thank you
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dawn M (Daughter of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother moved into Bramble Lodge just over a year ago. We have been reassured, as a family, that she is safe and being cared for and are grateful for everything the home does.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care HomeThank you for leaving us such a king and positive review. We appreciate your feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Melanie W (Granddaughter of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always attentive to my nana's needs. Even though her Alzheimer's is progressing, she always seems happy. It gives me peace of mind to see she is well looked after. The manager is very passionate about Bramble Lodge Residential & Dementia Care Home and the new refurbishments look amazing. Thank
you for taking care of my nana.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care HomeThank you for taking the time to review Bramble Lodge. We appreciate your positive feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary W (Wife of Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dedicated team, always warm and caring of residents and spouses.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care HomeThank you for your kind review. We appreciate your feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah T (Relative of Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a calm, clean, caring home! We were made to feel so welcome from the first visit. You can feel the love in this home.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care HomeThank you for your kind review. We appreciate your feedback and hope you enjoy your visits to our home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K S (Daughter of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Bramble Lodge is a lovely, warm and bright care home with friendly staff who we have got to know since Dad has been there and we engage in light, humorous conversations with them. When we visit Dad he is always well-shaven, clean and his room is always kept clean and tidy. There is always plenty of
activity for those residents that are able to take part and they have the freedom to stay in their own rooms if they wish. Overall, Bramble Lodge is a warm, bright and safe environment for the residents.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care HomeThank you for your review of our home. We truly appreciate your feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David B (Son of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are really pleased with the care that my mum is receiving at Bramble Lodge. The staff are kind, caring and very professional in their approach to looking after Mum. We don't live close to Bramble Lodge but communication and keeping us up to date has been excellent. When we visit we always feel very
welcome. Cleanliness is always good and Mum enjoys the food. Mum is very happy and well looked after at Bramble Lodge.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care HomeThank you for your kind review. We appreciate your positive feedback. Communication is key to delivering quality care and we are pleased that the level of communication you receive is excellent. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G H (Son of Resident) published on 31 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very well cared for, is comfortable and safe. I can't thank the staff enough for taking such excellent care of Mum, they are, in my opinion, angels. Thank you all so much.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care HomeThank you for your kind review. We truly appreciate your feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M C (Daughter of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bramble Lodge Residential & Dementia Care Home has cared for my mother, who suffers from dementia and Alzheimer's, and their staff have been excellent. We could not have asked for anything better as she can be quite challenging due to her illnesses.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care HomeThank you for taking the time to leave us such a kind review. We are pleased that you are happy with the level of care we provide to your mother and it is our pleasure to support and care for your mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Toni K (Daughter of Resident) published on 6 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care my mum is getting at Bramble Lodge Residential & Dementia Care Home. We have no concerns.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care HomeThank you for submitting such a lovely review of our home. We appreciate your feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tracey P (Daughter of Resident) published on 6 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in the care home for one year now. A few rocky issues at the beginning due to Mum's nature and the guilt I felt Mum being in a care home with other Alzheimer's residents. This was resolved by the superb support and amazing management carried down to staff level, the carers are compassionate,
friendly, always happy and friendly. Mum is now very happy, there is a lot of light and space and activities going on. Mum is well looked after and safe. I feel I visit Mum in her own home now, I couldn't be happier about where Mum is living.
Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care HomeThank you so much for leaving such a warming review. We appreciate your feedback and we are really pleased you are happy with mums care. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.573)

Overview of Review Score

The Review Score of 9.6 (9.573) out of 10 for Bramble Lodge Residential & Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.573 for Bramble Lodge Residential & Dementia Care Home is calculated as follows: ( (186 Excellents x 5) + (81 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 286 Ratings = 4.573
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bramble Lodge Residential & Dementia Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (1)

No image found

Natasha Hill

Job Title: Home Manager Joined: 2000

Natasha Hill has been with Only Care since 2000, starting her career at just 16 as a Kitchen Assistant. She quickly progressed through roles as Care Assistant, Senior Care Assistant, and became Deputy Manager in 2013. In 2020, she stepped into the role of Registered Home Manager.


With over two decades of experience in care, Natasha brings a deep understanding of day-to-day operations and has led the implementation of new care planning and medication systems. Her journey reflects a lifelong commitment to delivering high-quality, person-centred care.

Frequently Asked Questions about Bramble Lodge Residential & Dementia Care Home

What types of Care is Bramble Lodge Residential & Dementia Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bramble Lodge Residential & Dementia Care Home have?

There are 58 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Bramble Lodge Residential & Dementia Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bramble Lodge Residential & Dementia Care Home to the centre of Ilkeston?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bramble Lodge Residential & Dementia Care Home to verify any information. View our terms and conditions. Bramble Lodge Residential & Dementia Care Home has an Enhanced Service - more info.