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Bramble Lodge Residential & Dementia Care Home

82 High Lane West, West Hallam, Ilkeston, Derbyshire DE7 6HQ
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Without exception, the staff are caring, kind and very patient.Margaret K(Niece of Resident/Service User)
Bramble Lodge Residential & Dementia Care Home, Ilkeston
Bramble Lodge Residential & Dementia Care Home, Ilkeston
Bramble Lodge Residential & Dementia Care Home, Ilkeston

Bramble Lodge is a friendly and welcoming residential and dementia care home located in the scenic village of West Hallam, Derbyshire. Set in beautiful surroundings with excellent transport links, the home offers a safe, supportive, and engaging environment for older adults.

Thoughtfully designed to meet a variety of care needs, Bramble Lodge features two purpose-built extensions with en-suite bedrooms, four comfortable lounges, spacious communal areas, and peaceful patio gardens — creating...  

Care Provided by Bramble Lodge Residential & Dementia Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,210From £1,210
Residential Dementia Care£1,210 - £1,210From £1,210

Fees are subject to assessment

Contact Bramble Lodge Residential & Dementia Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Natasha Hill (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2011
  • Number of floors: 3

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (49)
  • Couples/Companion Rooms with ensuite Wet Room (3)

Visiting

  • Open visiting policy, feel free to pop in.

Parking

  • Bramble Lodge Care Home has a large onsite car park for visitors to use.

Bramble Lodge Residential & Dementia Care Home Reviews (67)

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9.6

Bramble Lodge Residential & Dementia Care Home has a Review Score of 9.6 (9.578) out of 10, based on 28 reviews in the last 2 years. Over all time Bramble Lodge Residential & Dementia Care Home has 67 reviews.

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Showing 67 reviews matching selected criteria
Review from Mary W (Wife of Resident) published on 10 January 2025 Submitted via Postal Card
Overall Experience

Dedicated team, always warm and caring of residents and spouses.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your kind review. We appreciate your feedback.

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Review from Sarah T (Relative of Resident) published on 10 January 2025 Submitted via Postal Card
Overall Experience

What a calm, clean, caring home! We were made to feel so welcome from the first visit. You can feel the love in this home.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your kind review. We appreciate your feedback and hope you enjoy your visits to our home.

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Review from David B (Son of Resident) published on 8 January 2025 Submitted via Postal Card
Overall Experience

We are really pleased with the care that my mum is receiving at Bramble Lodge. The staff are kind, caring and very professional in their approach to looking after Mum. We don't live close to Bramble Lodge but communication and keeping us up to date has been excellent. When we visit we always feel very welcome. Cleanliness is always good and Mum enjoys the food. Mum is very happy and well looked after at Bramble Lodge.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your kind review. We appreciate your positive feedback. Communication is key to delivering quality care and we are pleased that the level of communication you receive is excellent. Thank you.

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Review from G H (Son of Resident) published on 31 December 2024 Submitted via Postal Card
Overall Experience

My mum is very well cared for, is comfortable and safe. I can't thank the staff enough for taking such excellent care of Mum, they are, in my opinion, angels. Thank you all so much.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your kind review. We truly appreciate your feedback.

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Review from Toni K (Daughter of Resident) published on 6 December 2024 Submitted via Postal Card
Overall Experience

We are very happy with the care my mum is getting at Bramble Lodge Residential & Dementia Care Home. We have no concerns.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for submitting such a lovely review of our home. We appreciate your feedback.

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Review from Tracey P (Daughter of Resident) published on 6 December 2024 Submitted via Postal Card
Overall Experience

My mum has been in the care home for one year now. A few rocky issues at the beginning due to Mum's nature and the guilt I felt Mum being in a care home with other Alzheimer's residents. This was resolved by the superb support and amazing management carried down to staff level, the carers are compassionate, friendly, always happy and friendly. Mum is now very happy, there is a lot of light and space and activities going on. Mum is well looked after and safe. I feel I visit Mum in her own home now, I couldn't be happier about where Mum is living.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you so much for leaving such a warming review. We appreciate your feedback and we are really pleased you are happy with mums care. Thank you.

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Review from Helen H (Wife of Resident) published on 4 December 2024 Submitted via Postal Card
Overall Experience

My husband was left unattended in a bathroom which resulted in a fall. The home admitted it was negligence.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your review. I have followed this up with our home manager who has confirmed you were happy with how responsive the manager was in relation to this incident and you felt satisfied with actions taken.

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Review from D T (Son of Resident) published on 28 November 2024 Submitted via Postal Card
Overall Experience
Bramble Lodge management and staff work hard and genuinely care for their residents. They offer a secure and warm environment with a range of activities suitable for elderly people. They are often required to deal with challenging circumstances surrounding residents physical and mental health.

However some of the basic needs of residents are sometimes neglected and standards of basic care are falling short of reasonable expectations. Getting concerns tackled effectively can sometimes be difficult to achieve.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for leaving a review. We are sorry to hear that at times we have no met your expectation. We also appreciate your positive commnets.

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Review from R P (Husband of Resident) published on 11 April 2024 Submitted via Postal Card
Overall Experience

The home is clean and well-presented. The managers are always available if help is asked for by the family. The carers are always polite and helpful to both residents and family.

Reply from Jacqueline Hamilton, Operations Manager at Bramble Lodge Residential & Dementia Care Home

Dear Reviewer, thank you for your lovely feedback. The team at Bramble Lodge Care Home aim to make every day matter for all our residents.

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Review from Alison B (Daughter of Resident) published on 27 November 2023 Submitted via Postal Card
Overall Experience

I was so apprehensive when my mum could no longer look after herself and had to go into care. The minute I walked into Bramble Lodge Residential & Dementia Care Home to see her I was so happy that she was settled, clean and I could tell she was being looked after. Bramble Lodge has a daily menu up for all to see. An excellent activity room. A beautiful, well-kept garden where a resident helps to keep it so. All the staff are amazing, the rooms are kept clean and warm and very well appointed. I'm so happy with the whole care.

Reply from Jacqueline Hamilton, Operations Manager at Bramble Lodge Residential & Dementia Care Home
Dear Alison,

Thank you for the lovely, warm feedback about the care your mother is receiving at Bramble Lodge.

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Review from Gail G (Daughter of Resident) published on 6 November 2023 Submitted via Postal Card
Overall Experience

Bramble Lodge Residential & Dementia Care Home is set in beautiful gardens. It's light and airy. The management and nursing staff are very friendly and attentive. The care is outstanding. Food is excellent and caters to all diets. Cleanliness is excellent and is kept to a high standard. They have entertainment for residents and a daily activities plan each month. The bedrooms are on three floors and most have wetrooms and are very spacious. The sensory room is very nice which also has a fish tank and garden views so it is very relaxing and a quiet area. Overall, the care and support are outstanding.

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Review from K F (Daughter of Resident) published on 2 November 2023 Submitted via Postal Card
Overall Experience

There is always a good atmosphere in the home. The staff are very friendly and helpful. Mum is very settled and enjoys chatting to the staff. I understand there are refurbishments planned as the furnishings in Mum's room are quite tired but overall, the surroundings are good. Outings were talked about and it would be good if more of these could be arranged.

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Review from Graham Y (Son-in-law of Resident) published on 18 October 2023 Submitted via Postal Card
Overall Experience

We are very pleased with the care that Dad is receiving. All of the staff are plentiful and seem to be very caring and nothing is too much trouble. All round excellent.

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Review from Luke C (Son of Resident) published on 14 December 2022 Submitted via Website
Overall Experience
My mum has been a resident since the summer of 2022. Staff are caring, trying to include her in activities and ensuring she's eating/drinking properly.
Whenever we've had any questions or concerns, these have been dealt with effectively. Staff have supported us in navigating the health/care system to get necessary assessments for Mum's care.

It's so reassuring to know that Mum's safe and being looked after by people that genuinely seem to care about her. Thank you!

Reply from Deepak Kannan, Regional Operations Manager at Bramble Lodge Residential & Dementia Care Home

Thank you for your lovely review and praise for our dedicated staffing team.

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Review from Peter S (Son of Resident) published on 10 November 2021 Submitted via Postal Card
Overall Experience

Because of covid, I haven't been able to see mum for a long time. I've always found the staff here caring and compassionate in what must be a difficult and probably poorly paid job. Mum looks well and well cared for. I haven't been for such a while, I can't answer the questions as accurately as I'd like.

Reply from Deepak Kannan, Regional Operations Manager at Bramble Lodge Residential & Dementia Care Home

Thank you for your review, and we look forward to your visit as and when you are able to.

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Review from P W (Sister-in-law of Resident) published on 4 November 2021 Submitted via Postal Card
Overall Experience

Every time I visit (once a week) my sister-in-law seems very happy, well dressed in her own clothes. The staff are always very friendly, polite and helpful. I am very happy with the checks they carry out for the safety of residents and staff. I would be very happy to recommend Bramble Lodge. Many thanks to the staff for their kindness and care.

Reply from Deepak Kannan, Regional Operations Manager at Bramble Lodge Residential & Dementia Care Home

Thank you very much for your positive feedback and encouraging words about our staffing team.

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Review from A C (Daughter-in-law of Resident) published on 27 July 2021 Submitted via Postal Card
Overall Experience

My mother-in-law has been a resident at Bramble Lodge since April 2021. She took a while to settle in but now appears to be happy, is cared for and looks well. Unfortunately due to covid restrictions, I have yet to see her room or any other rooms in the home, apart from virtually and I cannot visit as often as I would like to. However, I have found all the staff to be extremely friendly and welcoming, including the managers.

Reply from Deepak Kannan, Regional Operations Manager at Bramble Lodge Residential & Dementia Care Home

Thank you for your review and kind words of appreciation for our team.

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Review from J C (Daughter of Resident) published on 8 July 2021 Submitted via Postal Card
Overall Experience

When I arrived I was greeted with lots of friendly faces. The COVID test was taken efficiently. My mother was brought to me in the coffee room. All the staff were very helpful coffee/tea were offered to me with a quick chat with a service member of staff updating me on my mother's overall health and well being. I have total confidence in their ability to look after her. Thank you.

Reply from Deepak Kannan, Regional Operations Manager at Bramble Lodge Residential & Dementia Care Home

Thank you for your review and we are happy to note that you have received excellent support from our staff team.

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Review from M W (Son of Resident) published on 31 March 2021 Submitted via Postal Card
Overall Experience

Mum has been at Bramble Lodge for three years now. She enjoys her time here, although her sight and mobility cause issues for her to joining in activities. Her room is very nice, and the care she received is attentive as requested from time to time and always dignified. She enjoys the food available, although she can be fussy about certain things.

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Review from Jeremy T (Son of Resident) published on 29 December 2020 Submitted via Postal Card
Overall Experience

Our visit was organised and felt safe that my mum was looked after and cared for perfectly. It makes life easier for us knowing she is safe. Thanks to everyone.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 January 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 19 Dec 2025

    The festive season was marked in style at Bramble Lodge as the home opened its doors to friends, families and members of the local community for a Christmas Fair. The...

Upcoming Events

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Awards / Recognitions (2)

Accreditations

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