Bramble Lodge Residential & Dementia Care Home

82 High Lane West, West Hallam, Ilkeston DE7 6HQ
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9.6 57 Reviews
  • Bramble Lodge Residential & Dementia Care Home, Ilkeston
Bramble Lodge is a friendly and welcoming residential and dementia care home located in the scenic village of West Hallam, Derbyshire. Set in beautiful surroundings with excellent transport links, the home offers a safe, supportive, and engaging environment for older adults.

Thoughtfully designed to meet a variety of care needs, Bramble Lodge features two purpose-built extensions with en-suite bedrooms, four comfortable lounges, spacious communal areas, and peaceful patio gardens — creating a homely atmosphere where residents can relax and enjoy life.

A dedicated activities room, sensory space, reminiscence lounge, and on-site facilities such as a hairdressing salon, nail bar, and library support a fulfilling daily experience tailored to individual interests. The home also offers day care and respite services.

The team at Bramble Lodge is highly trained, compassionate, and focused on delivering person-centred care that promotes dignity, independence, and wellbeing. Visitors are always welcome to experience the warm, inclusive environment first-hand.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1210 – £1499
  • Self-Funded Residential Dementia Care: £1210 – £1499
  • RESPITE Self-Funded Residential Care: £1210 – £1498
  • RESPITE Self-Funded Residential Dementia Care: £1210 – £1499

Fee's are subject to assessment

These prices are only a guideline, please contact Bramble Lodge Residential & Dementia Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Natasha Hill (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2011
  • Number of floors: 3

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (49)
  • Couples/Companion Rooms with ensuite Wet Room (3)

Visiting

  • Open visiting policy, feel free to pop in.

Parking

  • Bramble Lodge Care Home has a large onsite car park for visitors to use.

Bramble Lodge Residential & Dementia Care Home Reviews (57)

Total of 57, showing 21-40
9.6

Bramble Lodge Residential & Dementia Care Home has a Review Score of 9.6 (9.611) out of 10, based on 22 reviews in the last 2 years. Over all time Bramble Lodge Residential & Dementia Care Home has 57 reviews.

Overall Experience

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Review from K F (Daughter of Resident) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There is always a good atmosphere in the home. The staff are very friendly and helpful. Mum is very settled and enjoys chatting to the staff. I understand there are refurbishments planned as the furnishings in Mum's room are quite tired but overall, the surroundings are good. Outings were talked about
and it would be good if more of these could be arranged.

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Review from Graham Y (Son-in-law of Resident) published on 18 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very pleased with the care that Dad is receiving. All of the staff are plentiful and seem to be very caring and nothing is too much trouble. All round excellent.

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Review from Luke C (Son of Resident) published on 14 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since the summer of 2022. Staff are caring, trying to include her in activities and ensuring she's eating/drinking properly.
Whenever we've had any questions or concerns, these have been dealt with effectively. Staff have supported us in navigating the health/care system
to get necessary assessments for Mum's care.
It's so reassuring to know that Mum's safe and being looked after by people that genuinely seem to care about her. Thank you!

Reply from Deepak Kannan, Regional Operations Manager at Bramble Lodge Residential & Dementia Care Home

Thank you for your lovely review and praise for our dedicated staffing team.

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Review from D W (Husband of Resident) published on 24 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife seems to be settled now, and well looked after. All the staff are very caring and often a helpful hand in arranging visits, despite the outbreaks of covid.

Reply from Deepak Kannan, Regional Operations Manager at Bramble Lodge Residential & Dementia Care Home

Thank you very much for your positive feedback, and every effort is always made to facilitate family visits.

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Review from Peter S (Son of Resident) published on 10 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Because of covid, I haven't been able to see mum for a long time. I've always found the staff here caring and compassionate in what must be a difficult and probably poorly paid job. Mum looks well and well cared for. I haven't been for such a while, I can't answer the questions as accurately as I'd
like.

Reply from Deepak Kannan, Regional Operations Manager at Bramble Lodge Residential & Dementia Care Home

Thank you for your review, and we look forward to your visit as and when you are able to.

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Review from P W (Sister-in-law of Resident) published on 4 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit (once a week) my sister-in-law seems very happy, well dressed in her own clothes. The staff are always very friendly, polite and helpful. I am very happy with the checks they carry out for the safety of residents and staff. I would be very happy to recommend Bramble Lodge. Many thanks
to the staff for their kindness and care.

Reply from Deepak Kannan, Regional Operations Manager at Bramble Lodge Residential & Dementia Care Home

Thank you very much for your positive feedback and encouraging words about our staffing team.

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Review from A C (Daughter-in-law of Resident) published on 27 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has been a resident at Bramble Lodge since April 2021. She took a while to settle in but now appears to be happy, is cared for and looks well. Unfortunately due to covid restrictions, I have yet to see her room or any other rooms in the home, apart from virtually and I cannot visit
as often as I would like to. However, I have found all the staff to be extremely friendly and welcoming, including the managers.

Reply from Deepak Kannan, Regional Operations Manager at Bramble Lodge Residential & Dementia Care Home

Thank you for your review and kind words of appreciation for our team.

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Review from J C (Daughter of Resident) published on 8 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I arrived I was greeted with lots of friendly faces. The COVID test was taken efficiently. My mother was brought to me in the coffee room. All the staff were very helpful coffee/tea were offered to me with a quick chat with a service member of staff updating me on my mother's overall health and
well being. I have total confidence in their ability to look after her. Thank you.

Reply from Deepak Kannan, Regional Operations Manager at Bramble Lodge Residential & Dementia Care Home

Thank you for your review and we are happy to note that you have received excellent support from our staff team.

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Review from M W (Son of Resident) published on 31 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Bramble Lodge for three years now. She enjoys her time here, although her sight and mobility cause issues for her to joining in activities. Her room is very nice, and the care she received is attentive as requested from time to time and always dignified. She enjoys the food available,
although she can be fussy about certain things.

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Review from Jeremy T (Son of Resident) published on 29 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our visit was organised and felt safe that my mum was looked after and cared for perfectly. It makes life easier for us knowing she is safe. Thanks to everyone.

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Review from Philip T (Son of Resident) published on 29 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care so grateful for the help and support of all of the staff. You are the best.

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Review from Sarah W (Daughter of Resident) published on 8 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and staff. I feel Mum is well cared for.

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Review from David B (Son of Resident) published on 7 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's been quite emotional seeing my mum today but it's been lovely. I'd like to thank the staff for this visit, having not seen her for around five months. So once again, thank you and keep up the amazing work you do.

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Review from Phillip N (Son of Resident) published on 5 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my visit to Bramble Lodge, it was during the presence of Covid-19. I thought the staff were very professional and courteous in their approach to the situation and followed the government guidelines/directives to PPE and social distancing throughout my stay.

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Review from S B (Husband of Resident) published on 2 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice care home and very nice staff.

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Review from C M (Grandson of Resident) published on 30 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan is well cared for and likes the staff. Everyone is polite and they delay with COVID pandemic well. Closing early and being careful opening slowly.

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Review from R L (Husband of Resident) published on 29 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are so helpful and caring, and you know that your relative is being well looked after.

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Review from Ann L (Partner of Resident) published on 29 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Bramble Lodge to be a caring and proactive environment. Staff are friendly and helpful. I couldn't wish for him to be in a better environment.

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Review from Teresa T (Daughter of Resident) published on 22 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were very diligent about keeping our surroundings Covid-safe and hygienic. Later in the visit, I was able to discuss my mother's health with the assistant manager and we have established a good relationship.

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Review from Adelle S (Daughter of Resident) published on 18 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family are very pleased with our mum's care. The staff are amazing.

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Current Review Score: 9.6 (9.611)

Overview of Review Score

The Review Score of 9.6 (9.611) out of 10 for Bramble Lodge Residential & Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.611 for Bramble Lodge Residential & Dementia Care Home is calculated as follows: ( (168 Excellents x 5) + (88 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 262 Ratings = 4.611

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bramble Lodge Residential & Dementia Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jan 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

Meet the Team (1)

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Natasha Hill

Job Title: Home Manager

Joined: 2000

Natasha Hill has been with Only Care since 2000, starting her career at just 16 as a Kitchen Assistant. She quickly progressed through roles as Care Assistant, Senior Care Assistant, and became Deputy Manager in 2013. In 2020, she stepped into the role of Registered Home Manager.


With over two decades of experience in care, Natasha brings a deep understanding of day-to-day operations and has led the implementation of new care planning and medication systems. Her journey reflects a lifelong commitment to delivering high-quality, person-centred care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bramble Lodge Residential & Dementia Care Home to verify any information. View our terms and conditions. Bramble Lodge Residential & Dementia Care Home has an Enhanced Service - more info.