Long Meadow

Bakewell Road, Matlock DE4 3BN
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8.8 41 Reviews
  • Long Meadow, Matlock
Long Meadow is a 41 bedded care home situated in the heart of the picturesque Derbyshire Dales.

Recently refurbished from 2018 with a CQC GOOD inspection on 31/01/2019, Longmeadow is split in to 3 units. Longmeadow Unit accommodates 24 service users, Meadow View Unit accommodates 13 service users and Meadow Grange is a brand new Premier Suite accommodating 4 service users to 1 carer 24/7. Viewing and pre booking wherever possible is advised as rooms are in high demand.

Longmeadow is suitable for older people who require specialised dementia care. The home has pleasant, extensive well-situated gardens where the local Peak Rail Steam Engine passes by, at the foot of the gardens. There is easy access to the communities of Matlock, Darley Dale, Bakewell and Ashover using the local Bus route or the homes own mini bus which is driven by trained staff.

Some of those who have benefited from Long Meadows's skilled professionals include individuals experiencing Alzheimer's, Korsakoff Syndrome, Hearing and Visual Impairments, Depression, Parkinson's Disease, Schizophrenia and Epilepsy.

The home has a fully trained and specialised professional care team with have a range of experience, enabling them to deliver high quality care packages that are personalised to the individual's needs.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1240 – £1240
  • Self-Funded Residential Dementia Care: £1240 – £1240
  • RESPITE Self-Funded Residential Care: £1240 – £1240
  • RESPITE Self-Funded Residential Dementia Care: £1240 – £1240

Hairdressing, chiropody, optical care, dental care and escort support are additional services that are charged at individual rates, these services can be provided either in or out of home, please enquire within.
Towels, linen and laundry service are provided with the service

These prices are only a guideline, please contact Long Meadow to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Layla Nicklin (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS/LA/Private
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors are welcome to Long Meadow at any time. The home do ask that you respect their protected meal times unless you choose to dine with your loved one.

Parking

  • Parking facilities available onsite at Long Meadow and plenty of parking in Matlock also.

Long Meadow Reviews (41)

8.8

Long Meadow has a Review Score of 8.8 (8.810) out of 10, based on 6 reviews in the last 2 years.
Over all time Long Meadow has 41 reviews.

Overall Experience
  • 25
  • 10
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Date Published
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Reviewer Connection to Long Meadow
  • 14
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  • 1
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Total of 41, showing 21-40
Review from C P (Daughter of Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The policy of the home is not to force our mother to do anything against her wishes. This includes bathing, sitting at a table to eat, to see a podiatrist, her feet are in terrible condition giving her great pain.
Her clothes, all taped frequently, go missing. The laundry department is very disorganised.
She
is incontinent and needs a constant supply of clean underwear.
Sometimes she wears none!
Whilst the staff are very kind but understaffed. She needs more supervision and assistance. Often she will go to bed fully dressed but wet! She can be a difficult woman and hard to deal with. Surely that is what a dementia home specialises in. The residents need more stimulation, more than a television blaring out.
Reply from Chanelle Shaheen, Home Manager at Long Meadow

Many thanks for your review. I have responded to you by mail and hope that this may have answered some of your questions and concerns. I would like to invite you to meet with myself for a review of your mother's care at a date and time that would suit you best. I welcome you to contact me at your earliest convenience so that we may arrange this and discuss any questions and concerns that you may still have going forward. Kind Regards, Chanelle Shaheen.

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Review from Stephen G (Son of Resident) published on 21 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely satisfied with the service, personal care and support my mum receives from the staff and carers at Long Meadow. My mum has been a resident for nearly 12 months. The care, dignity, social activities she has is constantly outstanding.


My mum is very happy and content and this is brilliant

to see. She has vascular dementia and Alzheimer's and needs to have constant care. The staff and carers make sure she is cared for. They do this meeting her individual needs they are professional and look after her as though she was their mum! Lovely, thank you!
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Review from Dorothy I (Cousin of Resident) published on 15 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Long Meadow is home from home.
They care and it shows!
Always helpful and when visiting you never feel as if you are in their way or not wanted.
My cousin is cared for and safe.
Thank you so much for everything you do.
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Review from Debra (Niece of Resident) published on 14 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunty is the third member of my family to reside at Long Meadow (Maternal Grandfather, Paternal Grandmother, Maternal Aunt) and we've always been welcomed in a friendly manner and all residents are treated with respect and there always appears to be someone on hand to deal with any issues that arise.
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Review from Marj (Sister of Resident) assisted by family/friend published on 14 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm very happy with the care that is given to my sister, the manager is excellent and the staff are always welcoming and friendly.
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Review from M K (Power of Attorney of Resident) published on 9 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit the resident approximately once a month and always find the staff most helpful, usually at a weekend when less staff there.
The resident is always well presented and happy.
I have never had any problems with my reception there and feel this resident, in early stages of dementia, and is very
well looked after now for over 2 1/2 years.
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Review from Ann G (Daughter of Resident) published on 9 March 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall we are quite pleased with the care mum receives. The previous manager was very good although a bit lacking in some areas when he wasn't there. Since his long absence, the new management has continued well. Some of the care staff could do a bit better and I think constant supervision should be
in the lounges. I have been in there for over an hour sometimes and not seen anyone and had to look for a staff member for a resident, it is always worse at weekends.
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Review from Andrew B (Son of Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff helpful and friendly. Despite the difficult job which they do, most seem to keep a smile on their faces.


They are always ready to answer any questions. The office staff were very helpful in providing a letter that a building society required.


It is good to know

that Dad is in a safe, caring place, where the staff do all they can to achieve this.
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Review from Eddie B (Son of Resident) published on 8 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a wonderful home. I couldn't wish for anywhere better for my mum. The staff and management are fantastic.
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Review from Marilyn W (Friend of Resident) published on 1 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in all services and staff are extremely fabulous.
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Review from Lynn K (Daughter-in-law of Resident) published on 26 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely caring home, the staff are fantastic and caring.
I attended the garden party this month, it was a fantastic day and a credit to everyone that works at Long Meadow.
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Review from Steven B (Son of Resident) published on 19 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has lived at Long Meadow since April 2016. Dad thinks he's at a hotel on holiday and doesn't wish to go home, staff go the extra mile for him and others fantastic home with fantastic views.
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Review from Paul H (Son of Resident) published on 15 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just over a year ago my mother had to be admitted to a care home due to her declining mental health. She had virtually stopped eating and was paranoid, delusional and unhappy and she definitely didn't want to live in a care home.


After a lot of searching and disappointments, we found Long Meadow.

It is not a new slick type building but the way my mother is treated more than makes up for that. She is treated with dignity, care and love, her room is lovely the view is great with both a well-kept garden and a lovely country view (the local steam trains even go past!). The words 'care' and 'home' definitely apply here.


In herself my mother is very happy to be there, she absolutely loves all the staff who in turn seem to try hard to look after her. She is far more aware than she was at home and I often feel lifted after a visit.


The issues and problems that inevitably come up are usually handled very well with consideration for both me and my mother.


I really can't thank the staff enough.

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Review from Simon B (Grandson of Resident) published on 12 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management are friendly, attentive and efficient. Providing a warm homely environment for the residents to feel relaxed and at home.
They have always presented a unified professional caring service which I would be happy to recommend.
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Review from Gill (Daughter of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Long Meadow is a welcoming happy care home with well trained, sympathetic, very caring staff who are always approachable and communicative. My mother has been a resident for nearly 18 months and I have only ever seen her treated with care, dignity and respect. The staff interact wonderfully with her
and she with them. She has a lovely room overlooking the extensive gardens and has been very happy here. There is a lovely atmosphere between staff and in the home generally. Mum is lucky to be here!
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Review from Rose W (Daughter of Resident) published on 22 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am entirely satisfied with the superb care my mother receives. The staff are excellent and Longmeadow is managed very well. It is a cheerful, homely place where visitors feel like part of the 'family' and nothing is too much trouble.
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Review from J M (Wife of Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think that Long Meadow Care Home is a very good home, they look after my husband very well. Welcome me to the home when I visit him.
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Review from W M (Daughter of Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Long Meadow provide very good care for my dad in the home, he always looks smart when we visit him. All the staff are very friendly and welcoming.
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Review from Sally M (Daughter of Resident) published on 8 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The atmosphere of Long Meadow is always loving and caring. The residents are treated as individuals with their own life stories. My mother lived there for over two years before her death this year and the kindness and professionalism of the staff were always outstanding. Long Meadow helped to make my
mother's final years happy, safe and comfortable for which I will always be grateful.
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Review from Jen B (Granddaughter of Resident) published on 11 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nana lived at Long Meadow for seven years. She had dementia and was cared for wonderfully by the staff. When nana was put into end of life care all the staff looked after both nana and all my family who stayed by her bedside for the last five days of her life. We could not have been made to feel
more welcome and at home. I have nothing but praise for everyone at Long Meadow, it's very clear that everyone there loves their job and cares immensely about the residents.
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Current Review Score: 8.8 (8.810)

Overview of Review Score

The Review Score of 8.8 (8.810) out of 10 for Long Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.478 for Long Meadow is calculated as follows: ( (36 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 69 Ratings = 4.478
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.332 Points relating to the number of positive Reviews for Long Meadow is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 6 Positive Reviews ÷ 8.2 = 0.732
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Mar 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Layla

Layla Nicklin

Job Title: Home Manager Joined: 2024

I have recently joined Long Meadow, and all I can say is what a joy. The last 6 months have been a pleasure in the 24 years I have worked in social care this home has by far been the best of my career.


I have a passion for social care and for the elderly to be able to live their lives to the fullest. To enjoy their remaining days filled with laughter and joy and friendly faces.


We cannot change the ageing process but we can try and make it as comfortable, and fulfilling as possible.

Rachel

Rachel Land

Job Title: Deputy Manager Joined: 2024

I have been at Long Meadows for over 24 years.


I have a passion for caring and helping people.


I have always had a special place in my heart for Long Meadow.

Carol

Carol Thorpe

Job Title: Home Administrator Joined: 2024

My job allows me to meet and mingle with the residents in the home and families, I have the pleasure of ensuring their home runs effectively and smoothly.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Long Meadow to verify any information. View our terms and conditions. Long Meadow has an Enhanced Service - more info.