Long Meadow

Mum had several weeks respite care at Long Meadow pending a care package at home. She settled in well and always spoke highly of the staff. Her room was bright with lovely views and had everything she needed. She had choices of lounges to sit in depending on if she wanted company or quiet time and made very good friends with one particular resident. The dining room is large and welcoming and Mum often had a late breakfast as she doesn't like to get up too early. There are visits from a hairdresser and chiropodist which Mum took advantage of. We always felt that Mum was safe and that the staff cared about her. The only issue we had was sometimes it took a while to be let in or out but we fully understand that the safety of the residents is paramount.

Thank you for looking after mum and dad!

Very welcoming. Management and staff encourage participation but with understanding. Ethos is "it is the resident's home and all other guests, residents and staff have come to visit the individual".

Whilst the staff are very kind but understaffed. She needs more supervision and assistance. Often she will go to bed fully dressed but wet! She can be a difficult woman and hard to deal with. Surely that is what a dementia home specialises in. The residents need more stimulation, more than a television blaring out.

I am extremely satisfied with the service, personal care and support my mum receives from the staff and carers at Long Meadow. My mum has been a resident for nearly 12 months. The care, dignity, social activities she has is constantly outstanding.

My mum is very happy and content and this is brilliant to see. She has vascular dementia and Alzheimer's and needs to have constant care. The staff and carers make sure she is cared for. They do this meeting her individual needs they are professional and look after her as though she was their mum! Lovely, thank you!

Thank you so much for everything you do.

My Aunty is the third member of my family to reside at Long Meadow (Maternal Grandfather, Paternal Grandmother, Maternal Aunt) and we've always been welcomed in a friendly manner and all residents are treated with respect and there always appears to be someone on hand to deal with any issues that arise.

I'm very happy with the care that is given to my sister, the manager is excellent and the staff are always welcoming and friendly.

I have never had any problems with my reception there and feel this resident, in early stages of dementia, and is very well looked after now for over 2 1/2 years.

Overall we are quite pleased with the care mum receives. The previous manager was very good although a bit lacking in some areas when he wasn't there. Since his long absence, the new management has continued well. Some of the care staff could do a bit better and I think constant supervision should be in the lounges. I have been in there for over an hour sometimes and not seen anyone and had to look for a staff member for a resident, it is always worse at weekends.

I have always found the staff helpful and friendly. Despite the difficult job which they do, most seem to keep a smile on their faces.

They are always ready to answer any questions. The office staff were very helpful in providing a letter that a building society required.

It is good to know that Dad is in a safe, caring place, where the staff do all they can to achieve this.

It's a wonderful home. I couldn't wish for anywhere better for my mum. The staff and management are fantastic.

Excellent in all services and staff are extremely fabulous.

I attended the garden party this month, it was a fantastic day and a credit to everyone that works at Long Meadow.

My dad has lived at Long Meadow since April 2016. Dad thinks he's at a hotel on holiday and doesn't wish to go home, staff go the extra mile for him and others fantastic home with fantastic views.

Just over a year ago my mother had to be admitted to a care home due to her declining mental health. She had virtually stopped eating and was paranoid, delusional and unhappy and she definitely didn't want to live in a care home.

After a lot of searching and disappointments, we found Long Meadow. It is not a new slick type building but the way my mother is treated more than makes up for that. She is treated with dignity, care and love, her room is lovely the view is great with both a well-kept garden and a lovely country view (the local steam trains even go past!). The words 'care' and 'home' definitely apply here.

In herself my mother is very happy to be there, she absolutely loves all the staff who in turn seem to try hard to look after her. She is far more aware than she was at home and I often feel lifted after a visit.

The issues and problems that inevitably come up are usually handled very well with consideration for both me and my mother.

I really can't thank the staff enough.

They have always presented a unified professional caring service which I would be happy to recommend.

Long Meadow is a welcoming happy care home with well trained, sympathetic, very caring staff who are always approachable and communicative. My mother has been a resident for nearly 18 months and I have only ever seen her treated with care, dignity and respect. The staff interact wonderfully with her and she with them. She has a lovely room overlooking the extensive gardens and has been very happy here. There is a lovely atmosphere between staff and in the home generally. Mum is lucky to be here!

I am entirely satisfied with the superb care my mother receives. The staff are excellent and Longmeadow is managed very well. It is a cheerful, homely place where visitors feel like part of the 'family' and nothing is too much trouble.

I think that Long Meadow Care Home is a very good home, they look after my husband very well. Welcome me to the home when I visit him.