Woodville Road, Overseal, Swadlincote DE12 6LU
Owner: Ahavah Healthcare Ltd
Person in charge: Sonya Upton (Manager)
Local Authority / Social Services: Derbyshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users
Registered Care Categories*: Old Age
Single Rooms: 22
Shared Rooms: 4
Rooms with ensuite WC: 23
Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Overseal Residential Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.3 (maximum of 10) for Overseal Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Overseal Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.8 out of 5 from 5 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.444 for Overseal Residential Home is calculated as follows: ( (25 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 54 Ratings = 4.444
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.833 Points relating to the number of positive Reviews for Overseal Residential Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 5 Reviews ÷ 6 Target = 0.833
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Overseal Residential Home has a Review Score of 9.3 (9.277) from 5 Reviews
Review submitted from a Postal Card by Colin B (Nephew of Resident) on Tuesday 16 January 2018. Relates to December 2017.
Some areas of decor are a little tired but the new owners are on top of this.
More importantly the care the residents receive is excellent. The staff manage to get the right balance between professional and caring.
My uncle went in for a temporary stay and wanted to stay long term. I think that says everything you need to know.
How likely would you be to recommend Overseal Residential Home? Extremely Likely
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Review submitted from a Postal Card by Chris P (Nephew of Resident) on Wednesday 13 December 2017. Relates to December 2017.
Overall, the care home carries out its role very well. It is not pretentious. Staff work well with our relative. She is well cared for across all the important areas - personal care, medication, comfort, professional inputs ie nurses when dressings required. Communication with relative and family is excellent.
How likely would you be to recommend Overseal Residential Home? Extremely Likely
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Review submitted from a Postal Card by Joyce G (Friend of Resident) on Wednesday 6 December 2017. Relates to November 2017.
What has been seen has been good in attention to the residents' needs and making visitors welcome.
How likely would you be to recommend Overseal Residential Home? Likely
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Review submitted from a Postal Card by Paul D (Son of Resident) on Wednesday 29 November 2017. Relates to October 2017.
"They look after me very well in here" is what my 93-year-old mother regularly says.
How likely would you be to recommend Overseal Residential Home? Extremely Likely
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Review submitted from a Postal Card by Gerald W (Son-in-law of Resident) on Wednesday 15 November 2017. Relates to October 2017.
Mum has been in the care home now for nine months. She has settled in well and made some friends.
When there have been any problems they have soon got sorted out by the management. The staff are very friendly and helpful.
How likely would you be to recommend Overseal Residential Home? Likely
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There are currently no awards/recognitions posted yet for Overseal Residential Home
There are currently no Care Home Idol entrants who have performed at Overseal Residential Home