Overseal Residential Home

Woodville Road, Overseal, Swadlincote DE12 6LU

Owner: Ahavah Healthcare Ltd

Person in charge: Sonya Upton (Manager)

Local Authority / Social Services: Derbyshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Old Age

Single Rooms: 22

Shared Rooms: 4

Rooms with ensuite WC: 23

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Overseal Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.3 (maximum of 10) for Overseal Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Overseal Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.444 for Overseal Residential Home is calculated as follows: ( (25 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 54 Ratings = 4.444

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.833 Points relating to the number of positive Reviews for Overseal Residential Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 5 Reviews ÷ 6 Target = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.3 Overseal Residential Home has a Review Score of 9.3 (9.277) from 5 Reviews


Average Ratings

  • Excellent
    2
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Overseal Residential Home?

  • Extremely LIKELY
    3
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Overseal Residential Home

  • Nephew of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1

Some areas of decor are a little tired but the new owners are on top of this.

More importantly the care the residents receive is excellent. The staff manage to get the right balance between professional and caring.

My uncle went in for a temporary stay and wanted to stay long term. I think that says everything you need to know.

How likely would you be to recommend Overseal Residential Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

Overall, the care home carries out its role very well. It is not pretentious. Staff work well with our relative. She is well cared for across all the important areas - personal care, medication, comfort, professional inputs ie nurses when dressings required. Communication with relative and family is excellent.

How likely would you be to recommend Overseal Residential Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

What has been seen has been good in attention to the residents' needs and making visitors welcome.

How likely would you be to recommend Overseal Residential Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Average Rating:   4.4 out of 5

"They look after me very well in here" is what my 93-year-old mother regularly says.

How likely would you be to recommend Overseal Residential Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

Mum has been in the care home now for nine months. She has settled in well and made some friends.
When there have been any problems they have soon got sorted out by the management. The staff are very friendly and helpful.

How likely would you be to recommend Overseal Residential Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

Submit a Review for Overseal Residential Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for Overseal Residential Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Overseal Residential Home