






Nestled amidst the hills in the verdant Peak District town of Glossop, Pennine Care Centre is a residential care home that provides 24-hour person-centred quality care in a warm and welcoming setting for all those living in the home. The home is easily accessible by major road networks from Manchester and Sheffield, making visits convenient for loved ones, while still giving residents the luxury of peace and tranquillity afforded by...
Care Provided by Pennine Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
fees for extra services such as chiropody, haircuts, hospital escorts, etc are not included in the weekly rates
Contact Pennine Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- NYMS Services Ltd
- Private Owned
Person in charge
- Parimala Varsha (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (60)
- Couples/Companion Rooms (2)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Please refer to Tour Availability Info
Parking
- Parking is available on site for all relatives and visiting professionals.
Pennine Care Centre Reviews (35)
Pennine Care Centre has a Review Score of 7.9 (7.933) out of 10, based on 6 reviews in the last 2 years.
Over all time Pennine Care Centre has 35 reviews.
Money clothing going missing from dad's room and they don't investigate it patients answering phone in office and swearing at you constantly failing to get back to you when you ask a question very poor place run by bad incompetent people trying to move dad out of there.
Our Mother has been in Pennine for about 18 months. We are extremely happy with her care. The carers are attentitive, kind and friendly. The home is kept clean, bright and has beautiful views.They also provide activities for the residents, we are kept informed of any medical requirements.
After coming to Pennine for now 2 years, the staff/facilities well done all.
Staff are friendly, approachable and update me most frequently. I receive a care plan review every month via telephone. Anything I question, if the answer is not known there and then, I will receive an answer ASAP. Mum is comfortable and I can see she has a good relationship with all staff. Staff pop in and out of her room frequently.
Very pleasantly surprised at how good the care home is. Excellent location staff are very helpful and courteous.
Really pleased with the care that Hilary receives at present. She seems really positive as now physio has begun. We enjoy visiting her and seeing improvement bit by bit, so thank you.
Thank you so much for your kind feedback. We're really pleased to hear that Hilary is feeling positive and that you've noticed her progress since starting physiotherapy. It's wonderful to know that your visits are enjoyable and that you can see her improving bit by bit. I'll make sure to share your comments with the team - they'll be delighted to hear their efforts are making a difference.
My mum is a resident here and I have to say, the home is amazing. Mum developed dementia and couldn't stay at home. We really struggled to find the right care home for Mum, but Pennine just stood out from all the rest. The staff are amazing, nothing is too much trouble. They are so friendly and attentive to all Mum's needs. The home management is nothing short of amazing, there is nothing she doesn't know. When we moved Mum into the home, the home management was so compassionate and empathetic, she completely understood what we were going through and instantly put our minds at ease. The home itself, is a lovely building, with stunning views of the surrounding hills. It currently going through some renovations, to modernise the building. The gardens have also been upgraded, which Mum got involved with by planting some flowers. Mum was an avid gardener and missed tending to her own garden at home. So for her to be able to help, was amazing for her.
The care team are wonderful and always take the time to come and chat to us about how he is getting on when we visit, and there is lots of telephone communication too. We are so pleased with our choice of care home as it meets my father's needs perfectly. I would like to thank everyone at Pennine Care Home who has supported my family throughout my father's transition into residential care.
Thank you so much for your positive feedback. Its so nice to see such a lovely review and our staff appreciate such recognition. We strive to deliver high-quality person-centred care and it's so nice to see this being recognised. All staff are aware that they are making a difference in people's lives. Kind regards.
I came here for respite care, and have been here almost a year. In that year the care has been excellent I feel the staff are genuinely concerned for me. The decoration is good and they have been improving things the whole time I have been here. I want to go home one day but I am very happy here. It is clean and kept up. I love my room it is my safe place. I cannot fault the management they are really nice and look out for us. I feel safe and looked after.
Thank you so much for your feedback. It is a pleasure having you stay with us. It is always pleasing for staff to see that they are making a difference and we welcome your feedback. I'm glad you feel you are in a safe and caring environment. Kind regards, Manager
Building/facilities are in need of upgrading as they are at best basic.
The access road to the building is an unadopted road and is in very poor condition; potholes, difficult to drive through. The home obtained a ‘good’ CQC rating in July 23, but since then I feel standards have dropped.
Senior staff have left, and replacements do not provide reassurance as requested, leading to a feeling of mistrust.
My mum was a resident from Sept 23 to March 24 and I noticed a deterioration in standards over that period.
The access road to Pennine is indeed an unadopted road and not owned by the care home, I can reassure you that there has been a meeting with a council representative with regards to the council looking into adopting the land. Hopefully, this will be resolved soon. The modernisation programme has...
My mum has recently moved into Pennine Care Centre, and I couldn't be happier with how she is doing there. Mum was very resistant to giving up her independence, and the staff at Pennine have bent over backwards to make this as smooth a transition as possible. Their care, concern, and support for Mum and all her needs have been incredible, and in the process, they have supported me so much as well. They keep in frequent touch with messages and photos of what's happening and how she's doing (all with permission). There is always something going on activities-wise which keeps things lively and interesting, and every member of staff I've met or spoken to is lovely yet completely professional. Mum is treated so kindly and well, and they really notice and value her individuality and personality. I am confident and assured that she is safe and well, I can visit pretty much whenever I want, and the team at Pennine have totally earned my trust. Thank you.
Thank you so much for taking the time to add this feedback, it's so great to hear that you are happy with Mum's care and she is settling well into her new home with us at Pennine.
I will be sure to share this comment with our staff team at our next team meeting, it's really good...
Mum is a new resident and so far so good. Seems to be lots of activities for all to join. Mum does enjoy the outdoors, so will be good to see what gardening/walking activities arise when the weather improves. Lovely big room for her, which the staff helped us put her pictures and other personal items up. Big thank you to one staff member in particular for taking the whole day to help Mum settle in, especially as the "whole" family came along. Great pics on social media and great communication all around.
Thank you very much for your review, it's so good to hear that your Mum is happy here at Pennine. We do try to ensure that the move-in is a very planned and pleasant experience for our new residents. Spending this protected one-to-one time with them on day one helps us to get to know them as...
My mum has been a resident at Pennine Care Centre for approximately 6 weeks now and I am very happy with the care she is receiving, congratulations on your CQC rating of good, well deserved, keep up the good work.
Thank you so much for taking the time to submit this review, I will relay your feedback to the rest of the staff team, it's so lovely for them to feel valued and appreciated and hear that their hard work is paying off.
I am really pleased to hear that your mum is settling well into her new home and is happy with her care.
Kindest regards,
The Pennine Care Centre Management Team.
My mother has been in care at the facility since 2021, starting during the pandemic. Through all the difficulties associated with the challenges of the pandemic, the staff have been helpful and supportive in difficult times. Over the past several months, there have been great improvements in my access to my mother through simple things like short video calls, communication of events, and general information. There is clear evidence that they are making strides in improving the facility and daily activities for the residents.
Thank you very much for taking the time to add your review, it really is super valuable for us to have feedback. We continue to work hard to implement positive changes to enhance and improve service delivery, it's great for staff to hear good feedback and that they are making a difference.
The only issues that have been raised are that my dad's TV in his room didn't have an aerial and clothes have gone missing. His wheelchair had been changed to one which had inflated wheels, other than that we are pleased with the way my dad's challenging behaviour has been dealt with and are happy with the care provided. Thank you
My husband sadly needed to reside in a care home after a stroke. After a bad experience in nother care home, he went to Pennine. I visit my husband most days and find everyone from the domestics, laundry people all the carers, activity lady and everyone else involved very caring. They have all been kind and very helpful. It has taken my husband a while to settle, also with his dementia he finds it hard. I am happy that he is now settling down, that makes me feel happier that I know he is being cared for. Thank you everyone.
Thank you very much for taking the time to give your feedback, it is really important to us. I will share your kind words with the staff team as it's good for them to know when they are getting it right.
I'm kept informed by my dad's designated carer of any change of medication or change in his health. She is so lovely and has genuine concern for him. I have input into his care and any worry/concerns I have I know I can speak to the care home manager who has limitless patience and time to listen.
I will share this with the whole team.
I am impressed with the way the home has improved, and continues to improve, its facilities and the daily activities program has obviously been beneficial and stimulating to the residents.
My overall impression is that the home is well-run, cares for its residents and is doing all it can to make their lives as happy as possible, I am happy to award it five stars.
We are pleased to hear that the improvement and development plan we are implementing is being noticed, it clarifies that the changes we are making are becoming effective.
Warm regards.
The improvement within the home is evident, over the last several months.
I am pleased with the ongoing improvements and I believe this will be ongoing.
There are some slight issues at times i.e personal hygiene and medication issues but the main thing is my father's immediate care is good.
Thank you very much for taking the time to send your feedback its really important for us to ensure we are getting things right. It's great to hear we are mostly getting things right and just to reassure you that we will look into the points you raise, feedback is invaluable and...
My partner has been in Pennine Care for three years now, there were a few issues at first, but things have improved so much. I feel that he is having the best care!
Warmest regards,
The Management Team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 July 2024Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Pennine Care Centre.
There are no upcoming events for Pennine Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Pennine Care Centre.
Accreditations
There are no accreditations posted yet for Pennine Care Centre.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Pennine Care Centre
What types of Care is Pennine Care Centre registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Pennine Care Centre have?
There are 60 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Pennine Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Pennine Care Centre to the centre of Glossop?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
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