Cherrytree Care Home

123 Station Road, Countesthorpe, Leicester LE8 5TD
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9.6 35 Reviews
  • Cherrytree Care Home, Leicester
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Care Provided by Cherrytree Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1400
  • Self-Funded Residential Dementia Care: £950 – £1400
  • RESPITE Self-Funded Residential Care: £950 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1400

These prices are only a guideline, please contact Cherrytree Care Home to find out the exact price for your requirements

These prices are only a guideline, please contact Cherrytree Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Louise McQuone (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (36)

Parking

  • Plenty of parking is available on-site for visitors to Cherrytree Residential.


    Additional parking on Station Road is open to visitors. Village Hall and Resident Car Parks are a few minutes walk from the care home.

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Cherrytree Care Home Reviews (35)

9.6

Cherrytree Care Home has a Review Score of 9.6 (9.632) out of 10, based on 18 reviews in the last 2 years.
Over all time Cherrytree Care Home has 35 reviews.

Overall Experience
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Date Published
  • 35
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Reviewer Connection to Cherrytree Care Home
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Total of 35, showing 21-35
Review from S P (Friend of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently had the privilege of entrusting the care of my loved one to Cherrytree Care Home and I cannot emphasise enough how impressed I am with the level of care and compassion provided by this facility. From the moment we walked through the doors, it was evident that Cherrytree Care Home is more
than just a care home, it's a place where residents are treated like family.
The staff at Cherrytree Care Home are truly exceptional. They are not only highly skilled and experienced professionals but they also possess a genuine warmth and kindness that instantly put our minds at ease. They take the time to get to know each resident individually, understanding their unique needs, preferences and personalities. The level of personalised attention and care they provide is remarkable and it's evident that they have a true passion for what they do.
Reply from Claudia, Deputy Manager at Cherrytree Care Home
Thank you for your kind words. We greatly appreciate the great feedback for our team. We look forward to seeing you at your next visit.
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Review from Samantha H (Granddaughter of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m so happy with Cherrytree Care Home and the service they provide to my grandmother, she is well looked after. We get such a fantastic welcome when we come to visit, the staff are so friendly and the communal areas are so clean. My grandmother has such a lovely room and is always kept clean. She is
so happy there with the management making sure all residents are safe, clean and warm, I can’t fault any of the team. Thank you for taking care of her, you're all amazing.
Reply from Claudia, Deputy Manager at Cherrytree Care Home
Dear Samantha,
Thank you for your kind words for Cherrytree Care Home and the staff/management. it is an absolute pleasure to look after your grandmother and we look forward to seeing you soon.
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Review from J P (Daughter of Resident) published on 8 December 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
This is the worst care home and I use the word care loosely.
We had to move our father because they never looked after him properly.
He was dirty he lost a lot of weight.
I could go on but it won’t make any difference but if you have a loved one that you care about, do not put them in this place.
Reply from Claudia, Senior Manager at Cherrytree Care Home
Thank you for taking the time to bring your experience to our attention. I am deeply sorry you feel this way and you have had a negative experience. Our aim is to provide the best possible care to…read more
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Review from S P (Grandson of Resident) published on 23 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cherrytree Care Home is just the place for my grandma! She is fully supported in whatever she does and is always so happy when we come to visit. I can't thank the wonderful team enough for taking great care of her.
Reply from Krishna Chauhan, Marketing Assistant at Cherrytree Care Home
We appreciate the time you've taken to write this lovely review.
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Review from Leanne B (Granddaughter of Resident) published on 12 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Cherrytree Care Home. My grandfather has settled in marvellously due to the outstanding support of all of the team and management! The care shown to my grandfather has been second to none. Really pleased!
Reply from Krishna Chauhan, Marketing Assistant at Cherrytree Care Home
Thank you very much for taking the time out to write such a lovely review.
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Review from Alfie G (Grandson of Resident) published on 5 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provided by all the staff, my grandmother is so happy there and has everything she could possibly need. Facilities are superb, the care home is managed professionally and efficiently and all residents seem to be happy and content.
Reply from Krishna Chauhan, Marketing Assistant at Cherrytree Care Home
Thank you very much for your response, we really appreciate the time you've taken to give this extremely kind feedback.
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Review from Sinead N (Daughter of Resident) published on 17 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I chose Cherrytree Residential Home for my mum, and I have been in very happy with the care that she has received here. All the staff have demonstrated excellent qualities in terms of the high standard of care they give to her. They see beyond my mum's dementia and their interactions and skills and
patience to assist mum when she is agitated really calms my mum. They know her vulnerabilities and understand that the challenging behaviour she exhibits is a result of her anxieties and her dementia. They provide a stimulating, safe environment which is much better than many care homes where residents stare at a TV screen all day. I could not wish for a better environment for Mum. my mum was part of the Alzheimer’s society and it is amazing to see the care home have good links with all dementia organisations outside of the home.
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Review from Kenneth H (Relative of Resident) published on 3 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is outstanding. From the moment I walked in I felt like it was home away from home. The atmosphere was great and the residents were having fun with activities. The staff were on hand (who are friendly and hard-working). The food cooking in the kitchen smelled amazing. The home is clean. You
couldn't ask for more. I would highly recommend this home.
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Review from Karen W (Friend of Resident) published on 3 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend is staying at this lovely care home. The home is lovely and beautiful. The staff are great and very accommodating, meeting the needs of my friend. Every time I visit I get a lovely warm welcome and the home smells great. I have nothing but good things to say about the home.
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Review from P M (Resident) published on 24 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The owners and carers do an outstanding service they look after one very well. The home is very clean and the staff are happy all the time. Thank you for looking after me all the time very well.
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Review from A S (Resident) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I recently came for respite stay and I felt like I was at home. The carers are lovely and the owners really made me feel welcome. The Manager always made sure that I ate very well. I felt the activities were amazing in the home.
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Review from J B (Resident) published on 26 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at Cherrytree Care Home has been a happy one. Staff are amazing and helpful.
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Review from S S (Daughter of Resident) published on 26 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very kind and helpful. Meals are amazing my father always compliments the food. I'm always kept informed and up to date regarding my father.
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Review from Lucy (Friend of Resident) published on 19 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care at Cherrytree is excellent! The staff and management are friendly and approachable and most importantly the residents are well looked after.
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Review from P P (Friend of Resident) published on 18 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer was very prompt when I requested something. She did not hesitate in helping either. Very kind, very generous and very gentle to our friend.
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Current Review Score: 9.6 (9.632)

Overview of Review Score

The Review Score of 9.6 (9.632) out of 10 for Cherrytree Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.632 for Cherrytree Care Home is calculated as follows: ( (141 Excellents x 5) + (46 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 201 Ratings = 4.632
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cherrytree Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

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