Cherrytree Care Home

123 Station Road, Countesthorpe, Leicester LE8 5TD
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9.6 34 Reviews
  • Cherrytree Care Home, Leicester
Cherrytree Residential offers a wide variety of high-quality dementia, residential and respite care. Every resident receives specialist care, unique support and are at the heart of the care community.

Rated ‘Good’ by the Care Quality Commission (CQC) in June 2023.

The Home Manager was acknowledged for her excellence as a Rising Star Finalist in the LeicestershireLive Women in Business Awards 2021. Cherrytree is also proud to have won and be finalist in many other awards (Winner for Care Professional of the Year award 2022, Care Home awards 2022 Finalist for Outstanding care provider in a group and Love Laundry Awards WINNER 2022).

The staff are dedicated, caring and qualified. They provide 24-hour personal support and tailored care plans. These intricate care plans contain every aspect of well-being to ensure individual and care needs are continually met.

The recently refurbished home creates a friendly, safe and warm environment for everyone. Each room provides a safe haven for well-being and support, as well as allowing residents to personalise their belongings to make sure they are settled into their new home.

Cherrytree Residential offers a busy schedule of leisure and recreational activities and regular visits from family and friends. Expert chefs cook up delicious, mouth-watering, nutritionally-balanced meals enjoyed by all in the restaurant-quality dining rooms.

For more information, please visit their website.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1400
  • Self-Funded Residential Dementia Care: £950 – £1400
  • RESPITE Self-Funded Residential Care: £950 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1400

These prices are only a guideline, please contact Cherrytree Care Home to find out the exact price for your requirements

These prices are only a guideline, please contact Cherrytree Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Louise McQuone (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (36)

Parking

  • Plenty of parking is available on-site for visitors to Cherrytree Residential.


    Additional parking on Station Road is open to visitors. Village Hall and Resident Car Parks are a few minutes walk from the care home.

Cherrytree Care Home Reviews (34)

9.6

Cherrytree Care Home has a Review Score of 9.6 (9.640) out of 10, based on 18 reviews in the last 2 years.
Over all time Cherrytree Care Home has 34 reviews.

Overall Experience
  • 29
  • 4
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Date Published
  • 34
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  • 18
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Reviewer Connection to Cherrytree Care Home
  • 11
  • 5
  • 3
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  • 2
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  • 1
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Total of 34, showing 21-34
Review from Samantha H (Granddaughter of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m so happy with Cherrytree Care Home and the service they provide to my grandmother, she is well looked after. We get such a fantastic welcome when we come to visit, the staff are so friendly and the communal areas are so clean. My grandmother has such a lovely room and is always kept clean. She is
so happy there with the management making sure all residents are safe, clean and warm, I can’t fault any of the team. Thank you for taking care of her, you're all amazing.
Reply from Claudia, Deputy Manager at Cherrytree Care Home

Dear Samantha,
Thank you for your kind words for Cherrytree Care Home and the staff/management. it is an absolute pleasure to look after your grandmother and we look forward to seeing you soon.

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Review from J P (Daughter of Resident) published on 8 December 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
This is the worst care home and I use the word care loosely.
We had to move our father because they never looked after him properly.
He was dirty he lost a lot of weight.
I could go on but it won’t make any difference but if you have a loved one that you care about, do not put them in this place.
Reply from Claudia, Senior Manager at Cherrytree Care Home

Thank you for taking the time to bring your experience to our attention. I am deeply sorry you feel this way and you have had a negative experience. Our aim is to provide the best possible care to those we support and it is something we take very seriously. I can provide assurance your father had put on weight as a result of the effort by the team at Cherrytree which is also noted by the Doctor's Surgery. We have lots of pictures of your father enjoying the many parties and activities we have had at Cherrytree, looking clean, presentable and happy. Once again, we are very sorry that you feel the experience did not meet your expectations. We wish you all the very best.

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Review from S P (Grandson of Resident) published on 23 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cherrytree Care Home is just the place for my grandma! She is fully supported in whatever she does and is always so happy when we come to visit. I can't thank the wonderful team enough for taking great care of her.
Reply from Krishna Chauhan, Marketing Assistant at Cherrytree Care Home

We appreciate the time you've taken to write this lovely review.

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Review from Leanne B (Granddaughter of Resident) published on 12 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Cherrytree Care Home. My grandfather has settled in marvellously due to the outstanding support of all of the team and management! The care shown to my grandfather has been second to none. Really pleased!
Reply from Krishna Chauhan, Marketing Assistant at Cherrytree Care Home

Thank you very much for taking the time out to write such a lovely review.

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Review from Alfie G (Grandson of Resident) published on 5 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provided by all the staff, my grandmother is so happy there and has everything she could possibly need. Facilities are superb, the care home is managed professionally and efficiently and all residents seem to be happy and content.
Reply from Krishna Chauhan, Marketing Assistant at Cherrytree Care Home

Thank you very much for your response, we really appreciate the time you've taken to give this extremely kind feedback.

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Review from Sinead N (Daughter of Resident) published on 17 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I chose Cherrytree Residential Home for my mum, and I have been in very happy with the care that she has received here. All the staff have demonstrated excellent qualities in terms of the high standard of care they give to her. They see beyond my mum's dementia and their interactions and skills and
patience to assist mum when she is agitated really calms my mum. They know her vulnerabilities and understand that the challenging behaviour she exhibits is a result of her anxieties and her dementia. They provide a stimulating, safe environment which is much better than many care homes where residents stare at a TV screen all day. I could not wish for a better environment for Mum. my mum was part of the Alzheimer’s society and it is amazing to see the care home have good links with all dementia organisations outside of the home.
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Review from Kenneth H (Relative of Resident) published on 3 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is outstanding. From the moment I walked in I felt like it was home away from home. The atmosphere was great and the residents were having fun with activities. The staff were on hand (who are friendly and hard-working). The food cooking in the kitchen smelled amazing. The home is clean. You
couldn't ask for more. I would highly recommend this home.
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Review from Karen W (Friend of Resident) published on 3 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend is staying at this lovely care home. The home is lovely and beautiful. The staff are great and very accommodating, meeting the needs of my friend. Every time I visit I get a lovely warm welcome and the home smells great. I have nothing but good things to say about the home.
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Review from P M (Resident) published on 24 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The owners and carers do an outstanding service they look after one very well. The home is very clean and the staff are happy all the time. Thank you for looking after me all the time very well.
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Review from A S (Resident) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I recently came for respite stay and I felt like I was at home. The carers are lovely and the owners really made me feel welcome. The Manager always made sure that I ate very well. I felt the activities were amazing in the home.
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Review from J B (Resident) published on 26 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience at Cherrytree Care Home has been a happy one. Staff are amazing and helpful.
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Review from S S (Daughter of Resident) published on 26 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very kind and helpful. Meals are amazing my father always compliments the food. I'm always kept informed and up to date regarding my father.
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Review from Lucy (Friend of Resident) published on 19 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care at Cherrytree is excellent! The staff and management are friendly and approachable and most importantly the residents are well looked after.
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Review from P P (Friend of Resident) published on 18 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer was very prompt when I requested something. She did not hesitate in helping either. Very kind, very generous and very gentle to our friend.
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Current Review Score: 9.6 (9.640)

Overview of Review Score

The Review Score of 9.6 (9.640) out of 10 for Cherrytree Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.640 for Cherrytree Care Home is calculated as follows: ( (141 Excellents x 5) + (46 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 200 Ratings = 4.64
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cherrytree Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Prity

Prity Somani

Job Title: Home Manager Joined: 2016

Prity is a Home Manager who dedicates her time and efforts into making Cherrytree Care Home a haven for all residents.


Having worked at Cherrytree Care Home for several years, Prity works around-the-clock to ensure the home is of the highest standard for everyone, including her fellow team members, as well as making it as safe as possible.


Activities Co-ordinator says: “Prity never fails to brighten up the room and cheer up everyone around her. She comes in with home-made gifts for us to enjoy. She makes Cherrytree a lovely place to work.”


If you would like to find out more information about Cherrytree Care Home, Prity warmly welcomes you to contact her on 0116 277 7960 for a chat.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cherrytree Care Home to verify any information. View our terms and conditions. Cherrytree Care Home has an Enhanced Service - more info.