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Cherrytree Care Home

123 Station Road, Countesthorpe, Leicester, Leicestershire LE8 5TD
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my grandmother is so happy there and has everything she could possibly needAlfie G(Grandson of Resident/Service User)
Cherrytree Care Home, Leicester
This home is outstanding. From the moment I walked in I felt like it was home away from homeKenneth H(Relative of Resident/Service User)
Cherrytree Care Home, Leicester
Cherrytree Care Home, Leicester

Cherrytree Residential offers a wide variety of high-quality dementia, residential and respite care. Every resident receives specialist care, unique support and are at the heart of the care community.

Rated ‘Good’ by the Care Quality Commission (CQC) in June 2023.

The Home Manager was acknowledged for her excellence as a Rising Star Finalist in the LeicestershireLive Women in Business Awards 2021. Cherrytree is also proud to have won and be finalist in...  

Care Provided by Cherrytree Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150From £1,150
Residential Dementia CareFrom £1,150From £1,150

These prices are only a guideline, please contact Cherrytree Care Home to find out the exact price for your requirements

Contact Cherrytree Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Louise McQuone(Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (36)

Parking

  • Plenty of parking is available on-site for visitors to Cherrytree Residential. Additional parking on Station Road is open to visitors. Village Hall and Resident Car Parks are a few minutes walk from the care home.

Cherrytree Care Home Reviews (46)

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9.6

Cherrytree Care Home has a Review Score of 9.6 (9.628) out of 10, based on 22 reviews in the last 2 years. Over all time Cherrytree Care Home has 46 reviews.

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Showing 46 reviews matching selected criteria
Review from Suzanne R (Stepdaughter of Resident) published on 11 October 2024 Submitted via Website
Overall Experience

Our stepdad has been at Cherrytree Care Home since February 2024, the care he has received has been outstanding and he has thrived since having his needs met. The way they have also looked after our mum who visits every day, goes above and beyond and they treat her with compassion, empathy and understanding of her dementia. Every member of staff that we've met has been welcoming, kind and only too happy to help if needed.

Reply from Rachel Brown, Quality and compliance Manager at Cherrytree Care Home

We are delighted to read your lovely comments and are always here to support you all. Thank you once again, it is appreciated and lovely for our staff to receive this feedback.

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Review from Lorraine H (Daughter of Resident) published on 2 October 2024 Submitted via Website
Overall Experience

We have been blessed in having the amazing staff provide end of life care for our dad. Everyone involved in his care has invariably been attentive, kind, interested, professional and knowledgeable. As visitors, we were always warmly welcomed and supported. Thank you all so much.

Reply from Rachel Brown, Quality and compliance Manager at Cherrytree Care Home

Thank you for your lovely review. We are very happy to hear that your experience at Cherrytree is exactly what we pride ourselves in delivering. We shall ensure this feedback is delivered to the staffing team. Thank you.

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Review from J B (Niece of Resident) published on 21 February 2024 Submitted via Website
Overall Experience

My aunt has been a resident of Cherrytree Care Home for a number of years now and I find the carers at the home supportive and caring. Nothing is too much for them. All of the residents are well looked after. They are welcoming to everyone.

Reply from Rachel Brown, Quality and compliance Manager at Cherrytree Care Home

Hello, hope you are well. Thank you for your lovely review. We appreciate your lovely words and amazing feedback. As always, do not hesitate to contact us should you need to. We look forward to continuing to work with you and your aunt.

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Review from Jennifer P (Partner of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience

I have found Cherrytree Care Home to be very well run and very kind and caring and looking after everyone very well.

Reply from Rachel Brown, Quality and compliance Manager at Cherrytree Care Home

Thank you for your lovely review. We are delighted to read such lovely comments. We look forward to continuing to work with you and your loved one. Thank you.

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Review from Julie T (Niece of Resident) published on 22 November 2023 Submitted via Website
Overall Experience
I am especially impressed with the carers who work at the home. I have witnessed kindness and patience on every visit and as a visitor one feels welcome.

The surroundings are pleasant inside and pretty well spaced out for seating, making the atmosphere cordial.

Reply from Rachel Brown, Quality and compliance Manager at Cherrytree Care Home

Hello, thank you for your lovely feedback. We are so proud of our team and we are delighted you have also witnessed their patience and kindness also. We really do appreciate your lovely comments and look forward to welcoming you into our home next time you visit.

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Review from Nigel D (Son of Resident) published on 16 November 2023 Submitted via Website
Overall Experience

I consulted my two brothers, who, like me, have visited the home regularly, before submitting the following: Several weeks ago my mother became a resident at Cherrytree Care Home. She had recently lost her sight and was no longer able to live safely in her own home. She was made very welcome from the outset. The staff are gentle, attentive and kind. They are highly skilled and experienced; they know the needs of each resident and it's clear that they enjoy the work. My mother has settled in well in spite of her disability, and has even managed to take part in some of the activities. It's always a happy experience when we visit. Many thanks to the carers, the nurses, the managers - and I must not forget the cleaners. Everything is spotless.

Reply from Rachel Brown, Quality and Compliance Manager at Cherrytree Care Home

Hi, thank you for the amazing feedback you have provided for our team at Cherrytree Care Home. We are extremely pleased you and Mum are having a great experience and look forward to continuing to provide a high standard of care at our care home. We are also so proud of our recent Infection Control Inspection where we scored 98%.

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Review from Helen S (Daughter of Resident) published on 16 November 2023 Submitted via Website
Overall Experience
My mum is a resident at Cherrytree and has been here a good few months now, she was taken on an assignment basis and now needs permanent care there.

From the moment I went to see the home until now I would give this home 5 stars all day every day. The care and support they offer is just incredible, every single member of staff is amazing, I wanted my mum to be looked after and cared for in a way as if she were their mum and that is exactly what she receives, the care and companion is just the best, we as a family will always be truly thankful.

Reply from Rachel Brown, Quality and compliance Manager at Cherrytree Care Home

Hi Helen, We are delighted to read such lovely feedback! Thank you! We always aim to provide the highest level of care, as if our lovelies are our families too and we will continue to do so. Thanks again for your lovely feedback.

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Review from H C (Daughter of Resident) published on 14 November 2023 Submitted via Website
Overall Experience

I cannot praise everyone working at Cherrytree enough, from staff who are so caring and kind to Mum, to management for their efficient running of the home. Although Mum suffers with dementia, she is always happy and has a smile on her face. Thank you all!

Reply from Rachel Brown, Quality and compliance Manager at Cherrytree Care Home

Hello, thank you for the amazing feedback you have provided for our team at Cherrytree Care Home. We are extremely pleased you and Mum are having a great experience and look forward to continuing to provide a high standard of care at our care home.

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Review from Cheryl P (Daughter of Resident) published on 8 November 2023 Submitted via Website
Overall Experience

Mum is cared for very well. I am kept informed of any problems. I can see her whenever I want. I can see Mum in the home anywhere I choose, downstairs or in her bedroom with her.

Reply from Rachel Brown, Quality and Compliance Manager at Cherrytree Care Home

Hi. Thank you for your review. We appreciate your feedback and will continue to provide a high standard of care across the board within Cherrytree. We hope to meet with you soon to review all areas to continuously improve and support everyone's personalised input. We are proud of our very recent Infection Control Inspection scoring 98%. Thank you for emailing the home direct.

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Review from Yvonne C (Power of Attorney of Resident) published on 29 September 2023 Submitted via Website
Overall Experience

My very dear friend is currently at this care home awaiting assessment. I cannot praise the management and staff enough. They are so kind and caring to her, no matter how busy they are, they cannot do enough for us to make sure we’re ok. I am fairly certain that my friend needs to live in a care home and I will have no hesitation in asking if she can stay there. Thank you Cherrytree.

Reply from Prity Somani, Manager at Cherrytree Care Home

Dear Yvonne, thank you for the fabulous feedback you have provided for our team at Cherrytree Care Home. I am pleased you have had a great experience and look forward to continuing to provide a high standard of care at our care home.

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Review from Bincy G (Friend of Resident) published on 10 June 2023 Submitted via Website
Overall Experience

I recently had the opportunity to visit Cherrytree Care Home and I was impressed by the level of attentiveness, responsibility and caring displayed by the staff. They went above and beyond to ensure that the residents were comfortable and well-cared for. I was particularly impressed by their willingness to listen to the residents and address their concerns promptly. Overall, I would highly recommend this care home to anyone looking for a safe, comfortable and caring environment for their loved ones.

Reply from Claudia, Deputy Manager at Cherrytree Care Home

Thank you for your kind comments which are very much appreciated by the team at Cherrytree Care Home.

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Review from S P (Friend of Resident) published on 9 June 2023 Submitted via Website
Overall Experience
I recently had the privilege of entrusting the care of my loved one to Cherrytree Care Home and I cannot emphasise enough how impressed I am with the level of care and compassion provided by this facility. From the moment we walked through the doors, it was evident that Cherrytree Care Home is more than just a care home, it's a place where residents are treated like family.

The staff at Cherrytree Care Home are truly exceptional. They are not only highly skilled and experienced professionals but they also possess a genuine warmth and kindness that instantly put our minds at ease. They take the time to get to know each resident individually, understanding their unique needs, preferences and personalities. The level of personalised attention and care they provide is remarkable and it's evident that they have a true passion for what they do.

Reply from Claudia, Deputy Manager at Cherrytree Care Home

Thank you for your kind words. We greatly appreciate the great feedback for our team. We look forward to seeing you at your next visit.

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Review from Samantha H (Granddaughter of Resident) published on 9 June 2023 Submitted via Website
Overall Experience

I’m so happy with Cherrytree Care Home and the service they provide to my grandmother, she is well looked after. We get such a fantastic welcome when we come to visit, the staff are so friendly and the communal areas are so clean. My grandmother has such a lovely room and is always kept clean. She is so happy there with the management making sure all residents are safe, clean and warm, I can’t fault any of the team. Thank you for taking care of her, you're all amazing.

Reply from Claudia, Deputy Manager at Cherrytree Care Home
Dear Samantha,

Thank you for your kind words for Cherrytree Care Home and the staff/management. it is an absolute pleasure to look after your grandmother and we look forward to seeing you soon.

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Review from J P (Daughter of Resident) published on 8 December 2021 Submitted via Website
Overall Experience
This is the worst care home and I use the word care loosely.
We had to move our father because they never looked after him properly.
He was dirty he lost a lot of weight.

I could go on but it won’t make any difference but if you have a loved one that you care about, do not put them in this place.

Reply from Claudia, Senior Manager at Cherrytree Care Home

Thank you for taking the time to bring your experience to our attention. I am deeply sorry you feel this way and you have had a negative experience. Our aim is to provide the best possible care to those we support and it is something we take very seriously. I can provide assurance your father had...  

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Review from S P (Grandson of Resident) published on 23 September 2021 Submitted via Website
Overall Experience

Cherrytree Care Home is just the place for my grandma! She is fully supported in whatever she does and is always so happy when we come to visit. I can't thank the wonderful team enough for taking great care of her.

Reply from Krishna Chauhan, Marketing Assistant at Cherrytree Care Home

We appreciate the time you've taken to write this lovely review.

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Review from Leanne B (Granddaughter of Resident) published on 12 August 2021 Submitted via Website
Overall Experience

I would highly recommend Cherrytree Care Home. My grandfather has settled in marvellously due to the outstanding support of all of the team and management! The care shown to my grandfather has been second to none. Really pleased!

Reply from Krishna Chauhan, Marketing Assistant at Cherrytree Care Home

Thank you very much for taking the time out to write such a lovely review.

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Review from Alfie G (Grandson of Resident) published on 5 August 2021 Submitted via Website
Overall Experience

Excellent care provided by all the staff, my grandmother is so happy there and has everything she could possibly need. Facilities are superb, the care home is managed professionally and efficiently and all residents seem to be happy and content.

Reply from Krishna Chauhan, Marketing Assistant at Cherrytree Care Home

Thank you very much for your response, we really appreciate the time you've taken to give this extremely kind feedback.

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Review from Sinead N (Daughter of Resident) published on 17 January 2020 Submitted via Website
Overall Experience

I chose Cherrytree Residential Home for my mum, and I have been in very happy with the care that she has received here. All the staff have demonstrated excellent qualities in terms of the high standard of care they give to her. They see beyond my mum's dementia and their interactions and skills and patience to assist mum when she is agitated really calms my mum. They know her vulnerabilities and understand that the challenging behaviour she exhibits is a result of her anxieties and her dementia. They provide a stimulating, safe environment which is much better than many care homes where residents stare at a TV screen all day. I could not wish for a better environment for Mum. my mum was part of the Alzheimer’s society and it is amazing to see the care home have good links with all dementia organisations outside of the home.

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Review from Kenneth H (Relative of Resident) published on 3 October 2019 Submitted via Website
Overall Experience

This home is outstanding. From the moment I walked in I felt like it was home away from home. The atmosphere was great and the residents were having fun with activities. The staff were on hand (who are friendly and hard-working). The food cooking in the kitchen smelled amazing. The home is clean. You couldn't ask for more. I would highly recommend this home.

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Review from Karen W (Friend of Resident) published on 3 September 2019 Submitted via Website
Overall Experience

My friend is staying at this lovely care home. The home is lovely and beautiful. The staff are great and very accommodating, meeting the needs of my friend. Every time I visit I get a lovely warm welcome and the home smells great. I have nothing but good things to say about the home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 July 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (28)

  • 13 Mar 2026Recipient: Kara Healthcare
  • 13 Mar 2026Recipient: Kara Healthcare
  • 13 Mar 2026Recipient: Kara Healthcare

Accreditations

There are no accreditations posted yet for Cherrytree Care Home.

Meet the Team (1)

Louise McQuone
Louise McQuoneJob Title:Registered ManagerJoined: 2022

Louise is a passionate and dedicated Care Home Manager, committed to delivering outstanding, person-centred care. Through strong, values-led leadership, she creates a safe, supportive, and enriching environment where residents feel safe and respected and where teams are encouraged to grow, thrive, and deliver their very best in care. Louise leads with integrity, compassion, and high standards, ensuring the home is a place where people are truly cared for and supported to live well.

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