Sparsis Garden, Narborough, Leicester LE19 2BQ
Group: A L A Care Ltd
Person in charge: Theresa Burbank (Manager)
Local Authority / Social Services: Leicestershire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 40
Shared Rooms: 0
Rooms with ensuite WC: 40
Weekly Charges Guide: Personal Care Single £650 – £700 (These prices are only a guideline, please contact Enderby Grange to find out the exact price for your requirements.) (These prices are only a guideline, please contact Enderby Grange to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Enderby Grange: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Enderby Grange has a Review Score of 6.6 (6.563)
The Review Score of 6.6 (maximum of 10) for Enderby Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Enderby Grange in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Enderby Grange is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.563 Points relating to the number of positive Reviews for Enderby Grange is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125 , then divided by 2 = 0.063
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Graham S (Nephew of Resident) on Monday 15 February 2016. Relates to February 2016.
Although my aunt has only been in residential care for a few weeks we are very satisfied with the care she is receiving. She was warmly welcomed and every effort has been made to assess and provide the care she needs.
How likely would you be to recommend Enderby Grange? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
Job Title: Head Senior
I started as a Care Assistant and then was promoted to Senior in 2011. I was then promoted to Head Senior in 2017. I have my NVQ 2 and 3 in Health and Social Care and I am also an Older Peoples Dignity Champion.
Job Title: Deputy Manager
I started as a Care Assistant and was promoted to Senior Carer in 2005. I was then promoted to Head Senior and then to Deputy Manager in 2007. I have my NVQ 3 and Team Leading NVQ and I am an Older Peoples Dignity Champion. I am also the trainer for Trainers in Moving and Handling.
Job Title: Administrator
I have worked in care for over 15 years and after taking a 2 year IT Admin/Accounts
course at College, I am now qualified to deal with all the IT/accounts/records related to Residents and Staff.
Job Title: Care Manager
My name is Tez Burbank, I am the Care manager of Enderby Grange. I have worked for ALA Care Ltd since 1998, previously at one of the the sister homes, undertaking the position of night care assistant.
I then proceeded to become a senior night care assistant and was then promoted to Deputy Manager, until being transferred to the newly built Enderby Grange where I took on the position of Care Manager in 2003.
There are currently no Care Home Idol entrants who have performed at Enderby Grange