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Silver Oaks Residential Care Home

11 Silver Street, Whitwick, Coalville, Leicestershire LE67 5EW
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Silver Oaks Residential Care Home, Coalville
Silver Oaks Residential Care Home, Coalville
Silver Oaks Residential Care Home, Coalville

Silver Oaks is an established boutique residential care home that offers individuals a warm, cosy and comfortable environment, where they can feel truly at home.

Offering a permanent home as well as respite and day care, dependent upon room availability. Silver Oaks is an intimate care home full of character, situated on the edge of Charnwood Forest. The Grade II listed thatched home is a peaceful haven in the heart of...  

Care Provided by Silver Oaks Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,325From £1,435
Residential Dementia CareFrom £1,325From £1,435

Note: (i) Silver Oaks charges a standard £1,325 base fee per week, or £205 per day for respite, or £125 per day for day visits. There may be a further dependency fee required, if and when there is a significant change in the level of care required, or if the initial care required is significantly over and above the standard level of core care given; (ii) Silver Oaks respite and day visit care requires an initial £70 administration fee for care plan set-up which is refunded if the resident becomes permanent at Silver Oaks; (iii) A deposit is charged once, upon admission and this will remain with the service provider until termination of the residents contract. It is used to cover any property damage and outstanding payments owed to the provider. (iv) the standard weekly fee is reviewed annually by the provider, who shall give written notice of any change in fees. (v) Silver Oaks standard weekly fee includes accommodation and 24-hour a day person centered personal care, as well as emergency escorts and chaperoning to health care professionals, food and drink 24 hours a day, 3 hot meals a day, laundry, fully furnished rooms, access to all up-to-date equipment, services and facilities such as TV, telephone points and WIFI. In house entertainment is often provided free of charge while day trips are also arranged but will usually be subject to additional charges. This helps cover the cost of staffing and transport; (vi) Fee's do not include chiropody, hairdressing, opticians, private health services, new clothing, newspapers, spirits, cigarettes, TV, radio, BT phone lines or toiletries; (vii) Repeat appointments or non-emergency escorts or chaperoning maybe subject to a charge and will be discussed on an individual basis.

Contact Silver Oaks Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Keenglen Care Homes Ltd
  • Private Owned

Person in charge

  • Johnann Lewis-Mather (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (19)

Visiting

  • Visitors always welcome. Open visiting policy at Silver Oaks so friends and family may visit residents at any time convenient to them.

Parking

  • Parking at the rear and side of the building, accessed through entrance and exit points off Silver Street at the front of the building also easy pick-up and drop-off points at the front of the building.

Silver Oaks Residential Care Home Reviews (21)

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9.3

Silver Oaks Residential Care Home has a Review Score of 9.3 (9.345) out of 10, based on 8 reviews in the last 2 years. Over all time Silver Oaks Residential Care Home has 21 reviews.

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Showing 21 reviews matching selected criteria
Review from Julia H (Daughter of Resident) published on 23 January 2017 Submitted via Website
Overall Experience

Very pleased with the care my dad receives, he is very happy. The staff are brilliant at their jobs and really look after him. I would definitely recommend Silver Oaks Care Home to anyone thinking about putting a relative into care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (2) & Events (0)

News
  • 19 Aug 2024

    It was identified that our clinical waste bins were not always full when being collected. Assessment was carried out with feedback from housekeeping staff. It was decided to change our...

  • 19 Aug 2024

    Silver Oaks held our Annual Summer Garden Party on Saturday 10th August 2024 with food, refreshments and entertianment for all. We hope families, residents and staff all really enjoyed the...

Upcoming Events

There are no upcoming events for Silver Oaks Residential Care Home.

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Silver Oaks Residential Care Home.

Meet the Team (13)

Johnann Lewis-Mather
Johnann Lewis-MatherJob Title:Registered ManagerJoined: 2018

Johnann's vision for Silver Oaks is to keep its boutique ethos, which is part of what makes it so special. The caring staff, the homely feel and the way everyone is one big family. She is passionate about making the home a lovely place to live, visit and work. It will mean adapting and developing the care home to meet the need of residents, empowering staff, promoting residents independence and dignity as well as continually improving the care provided.

Having been in the care sector for over 11 years, Jo brings a wealth of knowledge and experience from many different specialisms. Starting out at St Georges Court Care Home in Cambridge she experienced nursing care, residential care, dementia and respite care. A move to Addenbrookes (Cambridge University Hospital) saw her working in the major trauma centre in critical care, intensive care and neurocritical care units.

Then a move away from Cambridge gave her an opportunity to secure a senior care position at Castle Donington Care Home in Derbyshire where she worked with individuals in behaviour that challenges unit. In October 2018, Jo joined the senior care team at Silver Oaks. Having completed her Health and Social Care Levels 2 and 3 she successfully completed our "Lead to Succeed" course and became Assistant Manager. It was then only a short matter of time before she was promoted to Registered Manager in October 2021.

Jo continues to study around her day-to-day management as she now works towards her Level 5 Diploma in Health and Social Care Management. Leading by example, she encourages all staff to develop their own skills and knowledge through higher education learning and training courses to help Silver Oaks develop a highly-skilled workforce.

Adele Smith
Adele SmithJob Title:AdministrationJoined: 2021

In her role as administrator, Adele provides office support to residents, families, staff and management which is vital for the smooth running of Silver Oaks.

Jordana Dennis
Jordana DennisJob Title:Human ResourcesJoined: 2016

Qualified in Human Resource Practice and Management, Jordana is an Associate Member of the Chartered Institute of Personnel and Development (CIPD). She is responsible for staff recruitment, selection, appraisal, development, training and understanding and implementing employment legislation, policy and procedure.

Sharon Smith
Sharon SmithJob Title:Senior CarerJoined: 2022

Sharon is one of our dedicated Senior Carers here at Silver Oaks, bringing warmth, compassion, and a wealth of experience to our team. She plays a vital role in supporting both residents and colleagues, ensuring the highest standards of care are maintained every day.

Amie Horton
Amie HortonJob Title:Senior CarerJoined: 2024

Amie is a valued Senior Carer at Silver Oaks, known for her professionalism, empathy, and dedication. With extensive experience in care, she provides outstanding support to our residents while guiding her fellow team members. Her commitment ensures that every individual receives the respect, comfort, and high-quality care they deserve.

Marie Betts
Marie BettsJob Title:CarerJoined: 2016

With a genuine passion for helping others, Marie plays a vital role in supporting our residents with their daily needs and ensuring they feel valued, respected, and comfortable every day.

As a Carer, Marie provides person-centred care with kindness and patience — whether it’s assisting with personal care, sharing a chat and a smile, or helping residents take part in their favourite activities. She takes great pride in making a positive difference in the lives of others and creating a warm, homely environment for everyone.

Claire Beck
Claire BeckJob Title:CarerJoined: 2019

As a valued Carer at Silver Oaks, Claire is committed to delivering exceptional, person-centred care. She supports residents with their daily routines while promoting independence, confidence, and well-being. With her calm approach and genuine compassion, Claire helps create a safe, welcoming environment where residents feel supported and cared for at all times.

Ann Collishaw
Ann CollishawJob Title:CarerJoined: 2014

Caring and compassionate, Ann takes great pride in supporting residents with both professionalism and kindness. She builds meaningful relationships based on trust and respect, ensuring that everyone feels listened to and valued. Her gentle approach and friendly nature help make Silver Oaks a comforting and happy place to live.

Maxine Spence
Maxine SpenceJob Title:Night CarerJoined: 2012

Maxine is one of our dedicated Night Carers here at Silver Oaks, providing comfort, care, and reassurance to our residents throughout the night. With her calm and compassionate nature, Maxine ensures that everyone feels safe, supported, and well looked after while the rest of the home sleeps.

Working nights takes a special kind of person, and Maxine brings both professionalism and kindness to every shift — whether it’s offering a listening ear, assisting with care needs, or simply making sure residents enjoy a peaceful night’s rest. She works closely with the night team to maintain the same high standards of care and warmth that our home is known for, 24 hours a day.

Sandra Burbank
Sandra BurbankJob Title:Night CarerJoined: 2020

As one of our trusted Night Carers, Sandra plays an essential role in providing quality care and reassurance while the home rests. She approaches her work with patience, kindness, and a deep understanding of each resident’s needs. Whether offering assistance, providing comfort, or simply being there for a friendly chat, Sandra helps create a peaceful and supportive atmosphere throughout the night.

Judith Berridge
Judith BerridgeJob Title:HousekeeperJoined: 2017

Judith is a valued member of our team, working hard behind the scenes to keep our home clean, comfortable, and welcoming for everyone. With great attention to detail and a caring attitude, she ensures that every room and communal area is maintained to the highest standard, helping to create a safe and pleasant environment for our residents.

As a Housekeeper, Judith takes pride in making sure our residents feel at home — from fresh linens and tidy rooms to a bright and cheerful atmosphere throughout the home. She always brings a friendly smile and kind word to everyone she meets, making a real difference to the day-to-day lives of those in our care.

Dawn North
Dawn NorthJob Title:CookJoined: 2022

Dawn is one of our wonderful cooks here at Silver Oaks, where she prepares delicious, wholesome meals that bring comfort and joy to our residents every day. With a passion for traditional home-style cooking and a focus on nutritious, well-balanced dishes, Dawn ensures that every meal is both tasty and tailored to individual dietary needs.

From hearty breakfasts to comforting desserts, Dawn takes pride in creating meals that make our residents feel right at home.

Ami Cooke
Ami CookeJob Title:Activities CoordinatorJoined: 2021

Ami is our friendly and creative Activities Coordinator, bringing energy, laughter, and plenty of ideas to daily life in the home. She loves getting to know each resident and planning activities that suit different interests and abilities – from arts and crafts, games, and music, to gentle exercise and one-to-one time. Ami is passionate about making every day meaningful, helping residents stay active, connected, and smiling. If there’s fun happening in the home, chances are Ami is right at the heart of it

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