Parkhouse Grange

47 Park Road, Earl Shilton, Leicester LE9 7EP

Group: A L A Care Ltd

Person in charge: Regina Summerfield (Manager)

Local Authority / Social Services: Leicestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 40

Shared Rooms: 0

Rooms with ensuite WC: 12

Weekly Charges Guide: Personal Care Single £500 – £550 (These prices are only a guideline, please contact Parkhouse Grange to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Parkhouse Grange: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.9 Parkhouse Grange has a Review Score of 7.9 (7.907)

The Review Score of 7.9 (maximum of 10) for Parkhouse Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Parkhouse Grange in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.407 for Parkhouse Grange is calculated as follows: ( (27 Excellents x 5) + (29 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 59 Ratings = 4.407

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.5 Points relating to the number of positive Reviews for Parkhouse Grange is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Parkhouse Grange?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Parkhouse Grange

  • Daughter of Resident/Service User
    2
  • Husband of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1

If you want your loved one to be looked after in the same way you would do yourself, then there is no finer establishment than Parkhouse Grange. I cannot praise the staff enough for their dedication to their duty of care.

How likely would you be to recommend Parkhouse Grange? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Ever since I have made contact with the care home I have found all of the staff extremely kind, helpful and supportive.
They really look after Mum and I have every confidence in their care. The activities they put on encourage the residents to take part and stimulate them. I love the fact that they have a Facebook page which helps my family and friends keep up to date with Mum.

How likely would you be to recommend Parkhouse Grange? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

The staff are very helpful and able to visit everyday for an hour.

How likely would you be to recommend Parkhouse Grange? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

All the staff have been really helpful and friendly, nothing is too much. We have had some issues with my father in law but I have felt supported in dealing with him.

How likely would you be to recommend Parkhouse Grange? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum is so much better since she has been in Park House. She is always nicely dressed (this would not have happened at home as she would forget to put on clean clothes). She has gained weight, the food always smells and looks nice. She likes the staff who are always considerate to her and she says she can have a laugh with them. If she is not well they will get the Dr. in to see her. She always enjoys the entertainment joining In with the singing etc or meeting the animals when they visit. We can always speak to the staff and manager if need be so are very happy for her to be there.

How likely would you be to recommend Parkhouse Grange? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submit a Review for Parkhouse Grange

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Awards / Recognitions

April 2014

Dignity in Care Award

Recipient: Parkhouse Grange

Date: Tuesday 22 Apr 2014

more details

December 2012

November 2012

Quality Assessment Framework

Recipient: Parkhouse Grange

Date: Monday 05 Nov 2012

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Parkhouse Grange