Group: A L A Care Ltd
Person in charge: Regina Summerfield (Manager)
Local Authority / Social Services: Leicestershire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 40
Shared Rooms: 0
Rooms with ensuite WC: 12
Weekly Charges Guide: Personal Care Single £500 – £550 (These prices are only a guideline, please contact Parkhouse Grange to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Parkhouse Grange: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Parkhouse Grange has a Review Score of 7.9 (7.907)
The Review Score of 7.9 (maximum of 10) for Parkhouse Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Parkhouse Grange in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.407 for Parkhouse Grange is calculated as follows: ( (27 Excellents x 5) + (29 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 59 Ratings = 4.407
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.5 Points relating to the number of positive Reviews for Parkhouse Grange is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8 Target = 0.250
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Terence C (Husband of Resident) on Wednesday 26 July 2017. Relates to July 2017.
If you want your loved one to be looked after in the same way you would do yourself, then there is no finer establishment than Parkhouse Grange. I cannot praise the staff enough for their dedication to their duty of care.
How likely would you be to recommend Parkhouse Grange? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Good
Rooms: Good
Value for Money: Excellent
Review submitted from a Website Submission by Helen W (Daughter of Resident) on Saturday 17 June 2017. Relates to June 2017.
Ever since I have made contact with the care home I have found all of the staff extremely kind, helpful and supportive.
They really look after Mum and I have every confidence in their care. The activities they put on encourage the residents to take part and stimulate them. I love the fact that they have a Facebook page which helps my family and friends keep up to date with Mum.
How likely would you be to recommend Parkhouse Grange? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Good
Rooms: Good
Value for Money: Excellent
Review submitted from a Postal Card by L M (Husband of Resident) on Wednesday 20 April 2016. Relates to April 2016.
The staff are very helpful and able to visit everyday for an hour.
How likely would you be to recommend Parkhouse Grange? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Good
Food & Drink: Good
Staff: Excellent
Activities: Satisfactory
Management: Good
Safety / Security: Excellent
Rooms: Satisfactory
Value for Money: Good
Review submitted from a Postal Card by Marilyn C (Daughter-in-law of Resident) on Wednesday 6 April 2016. Relates to March 2016.
All the staff have been really helpful and friendly, nothing is too much. We have had some issues with my father in law but I have felt supported in dealing with him.
How likely would you be to recommend Parkhouse Grange? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Excellent
Review submitted from a Website Submission by Elaine C (Daughter of Resident) on Wednesday 30 March 2016. Relates to March 2016.
Mum is so much better since she has been in Park House. She is always nicely dressed (this would not have happened at home as she would forget to put on clean clothes). She has gained weight, the food always smells and looks nice. She likes the staff who are always considerate to her and she says she can have a laugh with them. If she is not well they will get the Dr. in to see her. She always enjoys the entertainment joining In with the singing etc or meeting the animals when they visit. We can always speak to the staff and manager if need be so are very happy for her to be there.
How likely would you be to recommend Parkhouse Grange? Extremely Likely
Overall Standard: Good
Facilities: Satisfactory
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Good
April 2014
December 2012
November 2012
There are currently no Care Home Idol entrants who have performed at Parkhouse Grange
Other Care Homes located nearby to Parkhouse Grange
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2a High Street, Barwell, Leicester LE9 8DQ
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