Ashford House

34/36 Station Road, Rearsby, Leicester LE7 4YY
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8.6 10 Reviews
  • Ashford House, Leicester
Ashford House offers residential care for up to 27 residents. The home is located on a residential street in the leafy village of Rearsby, just on the outskirts of Leicester.

The home has 27 single rooms and 1 room available for a couple to reside together. Each room is pleasantly decorated, and residents are encouraged to make themselves at home by bringing their own belongings, although everything will be provided. There are areas within the home for residents to relax and socialise, as well as enjoy some quiet time if they would prefer. There is a car park on site, making visits for loved ones hassle-free.

The team are able to provide care for a wide variety of needs including Alzheimer's, dementia, cancer, Parkinson's, challenging behaviours and mental health conditions. All care is personalised to ensure that the individual requirements of each resident can be met.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £975
  • Self-Funded Residential Dementia Care: from £975
  • RESPITE Self-Funded Residential Care: from £975
  • RESPITE Self-Funded Residential Dementia Care: from £975

Fee is dependent on an Individual assessment carried out by the Home.

These prices are only a guideline, please contact Ashford House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Natasha Cunningham (Manager)

Local Authority / Social Services

Admission Criteria

  • Over 55 years of age
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (2)

Ashford House Reviews (10)

8.6

Ashford House has a Review Score of 8.6 (8.648) out of 10, based on 6 reviews in the last 2 years.
Over all time Ashford House has 10 reviews.

Overall Experience
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Reviewer Connection to Ashford House
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Total of 10, showing 1-10
Review from L H (Son of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is a resident at Ashford house care home. The transition for my mum moving in was made very smooth by the staff.They are caring and attentive and always inform us of any incidents or changes in well-being.
The communication is very good with the Manager. Emails are always promptly returned,
queries and questions are always answered.
We are always kept upto date with changes to her care plan and have an involvement.
Since my mum has been in Ashford house they have upgraded the decor by painting, having new flooring and chairs for the lounge which is lovely to see
They now have a social media page, which shows lots of activities including exercises, pampering sessions, family history, birthdays and much more
My mum loves outdoors and it's nice to see she has been out in the community with one-to-one walks.
The social media page has gave us a closer connection. It's great to see what Mum has been up to during the week.
A big thank you to all the staff who all work very hard.
Reply from Natasha Cunningham, Registered Manager at Ashford House

Thank you for your welcoming comments about our care and team at Ashford House.

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Review from P C (Son of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly staff, food ok but needs more quality nd more choice offered to residents. Aircon/fans to be supplied in all rooms. Refreshments tend to be luke warm!
Chilled drinks please!
Possibly another TV near the rear exit but overall good value for money. Fresh flowers/newspapers/magazines for
residents.
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Review from G C (Daughter of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am filling this form in on behalf of my Mother. In general, I find that she is well-looked after and seems content. Activities seem to be quite wide ranging although Mum does not usually want to take part in them.
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Review from G L (Daughter of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home seems to be very well run. The manager is very supportive and helps my Father with any problems or worries he has. The staff seem caring and efficient.
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Review from C D (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mum was supposed to be at the home for 1-2 weeks but ended up being there for 7 weeks. Mum is a very talkative person but unfortunately, she was not able to converse with many residents. Being in a home is a big transition for Mum so it was a struggle for her to settle in. The staff were very patient
with her so thank you.
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Review from J H (Son of Resident) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff and management have made my mother feel welcome, at home, secure and comfortable.
Reply from Natasha Cunningham, Registered Manager at Ashford House

Thank you for your kind feedback about Ashford House.

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Review from Alison S (Daughter of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has just had two weeks of respite care at Ashford House. The staff are extremely caring and the personal care has been of a high standard. My father has enjoyed sitting in the sunshine in the garden. He had a lovely bright and spacious room. We would definitely go back to Ashford House if
my father needs more care in the future.
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Review from Anne B (Daughter of Resident) published on 18 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ashford House is in a lovely area with a garden. When it was nice (previous month) we sat outside in the garden and it was lovely. Mum's previous home has no garden and she loved looking at the trees and hearing the birds, Mum seems very happy and every time we come she is better and happy. The staff
are all lovely, she loved the cupcake making.
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Review from Helen K (Daughter of Resident) published on 18 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved into Ashford House in September. I have been very impressed with all the staff and the cleanliness of the home. My mum is settling in well. A health issue was promptly spotted and dealt with. I feel that Mum is being very well looked after which is very comforting to me.
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Review from C G (Husband of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife of sixty-six years of marriage has now been in Ashford House Care Home (formal Rearsby Care Home) for five and a half years. She is being looked after by the caring staff. As a family of myself and our three children, we look on the positive side. She is warm, clean and happy in a very caring
home. Thank you.
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Current Review Score: 8.6 (8.648)

Overview of Review Score

The Review Score of 8.6 (8.648) out of 10 for Ashford House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.222 for Ashford House is calculated as follows: ( (27 Excellents x 5) + (35 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 72 Ratings = 4.222
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.426 Points relating to the number of positive Reviews for Ashford House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4. 5 Positive Reviews ÷ 5.4 = 0.926
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jan 2023

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Ashford House

What types of Care is Ashford House registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashford House have?

There are 25 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Ashford House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ashford House to the centre of Leicester?

7.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashford House to verify any information. View our terms and conditions. Ashford House has an Enhanced Service - more info.