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Tillson House is situated in a quiet residential area in the centre of a housing community. Residents benefit greatly from staying in such a well-placed location with many local shops and amenities just a short walk away. The home's location enables residents’...
Care Provided by Tillson House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Tillson House for full pricing details and T&Cs.
Contact Tillson House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Leicestershire County Care Ltd
- Private Owned
Person in charge
- Chloe Widdowson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1964
- Last Refurbishment: 2012
- Number of floors: 2
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (1)
Tillson House Reviews (41)
Tillson House has a Review Score of 9.5 (9.512) out of 10, based on 8 reviews in the last 2 years.
Over all time Tillson House has 41 reviews.
My mum always seems happy, well-fed and clean. The carers are amazing at this difficult time.
Before my mother made the decision to stay permanently in Tillson House, she was very confused and lonely since losing my dad in July 2020. Now she's never been so active with the themed nights and social events. She's a lot more talkative as well. Never has a bad word to say about the staff, who just can't do enough for her.
Respectfully engaging with service users.
The home appears and smells clean.
Staff are approachable.
The exterior of the home could possibly be improved.
Food looks/smells delicious.
Bathrooms are clean.
Mum's been at Tillson House since June of this year, after a spell of 4 weeks in 2 different hospitals. It did take her some time to adjust as she's always been fiercely independent but got to that stage that she wasn't safe to care for herself without my support. She was having toileting problems and intermittent falling issues and needed someone there 24/7. I'm not saying these things don't occur now, but at least there's someone on hand to support her. She always says that the staff are lovely and seems to accept that this is her forever home. It just happened as Coronavirus took hold.
My mum has been a resident at Tillson House since 2018. She has been extremely happy throughout that time. Tillson House and all it's staff are incredibly kind and patient with residents. Mum enjoys the meals and takes part in activities. Her mental and emotional wellbeing are much improved since living here. It is a pleasant, comfortable environment.
My Dad has been a resident at Tillson House now for a number of years. I have always found the staff to be incredibly caring and that gives me great peace of mind. They try and fulfil any requests, for example, I have brought DVD’s in to play and we have watched together on a big screen. The food has been excellent and they accommodate his changing needs. I would especially like to acknowledge during COVID-19 and lockdown how difficult it is for me not being able to visit him, however, I have received a card with a photo of him to show he is doing ok and had video calls with him. (His changing needs means he is unable to operate a mobile himself). I’ve found Tillson to be clean and they have refurbished areas to make them homely.
My mum moved here in May 2019 and seems very happy and settled really well. She is always clean and tidy. Mum eats really well since being here and can visit whenever we want. Staff always friendly and ready to help with anything we need for mum.
Rooms are lovely, and you are able to decorate to your own taste if wanted. Food is superb, plentiful, always fresh and homemade.
I’m happy because my mum is happy, she seems settled and less anxious than she was before she came to Tillson House. The staff are very caring, understanding and reassure my mum when she’s feeling worried etc and my mum likes the staff. The staff encourage my mum to take part in activities if she wants to, I’m not sure how often there are activities but probably a couple a week, and she did a video call to me too! There’s a regular hairdresser and chiropodist which my mum looks forward to. The food selection is good for breakfast, dinner and tea, plus snacks, however, my mum doesn’t always enjoy the food as she says the meat is chewy (but that might just be my mum struggling or being fussy). The home is clean and my mum's room is nice. The laundry seems to be done a few times a week but doesn’t always get returned to my mum. I can visit my mum at any time and take her out and I feel welcome there. In general, I think Tillson House is a good residential home and the staff are lovely.
The staff all seem to care for their residents and they are all treated with the utmost kindness and dignity.
Having spoken to other family members I have never heard a bad word spoken about the staff.
Dear S S,
Thank you for taking the time to review Tillson House and for expressing your kind words. We welcome and appreciate all feedback.
If you have any future suggestions please make them known.
From the start, the management made us feel very welcome and clearly expressed their desire to give the best care to my mother.
The home is clean and spacious with a friendly atmosphere. The staff when moving about, continually chat with residents creating a family environment. There is a happy feeling.
A very good welfare and entertainment service are provided. Patients have the opportunity to participate in daily activities with exercises and mind developing games. Arrangements are regularly made for visits out to outside spaces of interest and restaurants. Guests are invited to provide musical entertainment.
Food and drink are very good with a varied and adequate menu.
Thank you so much for your beautiful review - it makes us all at Tillson House and LCCL very proud.
If you have any other suggestions in the future please make them known.
Kind regards,Sophie Ferguson
I have got to know a lot of the patients and if possible help them and talk to them if they want me to.
I don't know what I would do without the care of my husband and myself.
I am informed if anything is wrong and I did ring every day. I was told not to worry, they would let me know straight away.
Thank you for your kind, heartfelt review of Tillson House. If you have any future suggestions please let us know.
Kind regards,Sophie Ferguson
My mum has been a resident for over a year now and I feel her needs are being addressed. All the staff are lovely, caring and very pro-active. Issues that arise mainly with mum's confusion, poor mobility, hygiene, hearing and eyesight problems are dealt with, some more swiftly than others but time isn't a crucial factor anymore. She is encouraged as best she can with her list of difficulties to engage with the other residents and I know she enjoys the company and not being on her own anymore since we lost my dad.
Her personal ground floor room is lovely and whilst it isn't large in size it is sufficient for her with nice views of the grounds out of her window. There is a good range of daily activities for those that can participate, and I know mum enjoys her regular hairdressing and chiropody sessions.
I would recommend to anyone who is unfortunate enough to have to use these residencies that Tillson House is a safe, caring, clean and well looked after premises for your loved one.
The care of residents is excellent and all need are met with great care and compassion. My husband can no longer express his likes and dislikes but responds very well to his treatment.
I find the care home clean and well run. All the staff are kind and very patient with residents and very helpful to relatives.
Food is always on time and cooked in premises and a choice is always given.
My wife has only been in the home a few weeks, but I go up in the morning to see her. The staff I have met are very nice and they offer me some dinner if I would like and I find the food really tasty. I can't fault it.
Tillson House is a lovely homely environment with excellent, caring and approachable staff.
Tillson House is a friendly, calm, relaxing, well organised, well-run care home. It is always spotlessly clean and fresh smelling. You are never waiting to be let in out of the cold. The staff are friendly, obliging and attentive. In my experience of care homes, this is the "best". I am so pleased my granddad was to be offered a placement there. The residents look happy, content and free from anxiety to ensure their comfort.
I cannot praise Tillson House enough for the excellent care provided to my mother. It is a very friendly place and the staff are always willing and very caring.
The care home staff and management are very warm and friendly and I am very pleased with the service provided. All the residents are treated with dignity and their individual needs are clearly respected. I chose this home for my relative on recommendation and have not been disappointed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 November 2021Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Tillson House.
There are no upcoming events for Tillson House.
Awards / Recognitions (3)
- 27 Jun 2017Recipient: Tillson House
- 01 Apr 2017Recipient: Leicestershire County Care Ltd
- 10 Feb 2012Recipient: Tillson House
Accreditations
There are no accreditations posted yet for Tillson House.
Meet the Team (1)

Chloe Widdowson is the Care Home Manager at Tillson House. Chloe has been in this position since December 2022. Chloe has worked for the company since June 2017 starting her career as a Care Team Leader.
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